8x8 Integrations

Jiminny helps teams improve performance and maximize revenue through conversation intelligence. Jiminny records, transcribes and analyzes conversations, giving you valuable go-to-market insights and full visibility into every deal. Every customer conversation is critical to the success of your business and the revenue you can achieve. Because deals are won or lost in individual moments. It’s more than just call recording. Harness customer interactions with AI to generate actionable insights on what is and isn’t happening. And see your business targets become a reality.

CallFinder speech analytics software automates outdated, manual QA processes to save time and provide immediate insights so you can make data-driven decisions. CallFinder automatically transcribes and scores recorded calls, identifying key metrics you can use to improve every aspect of your business. We deliver a highly scalable Software as a Service (SaaS) solution to contact centers and small and medium sized businesses across a wide range of industries. We like to think of ourselves as the speech analytics experts because, well, that’s all we do. We’re all about delivering a truly different software experience. You never get something that’s out-of-the-box. On purpose. Our Managed Client Services support is a differentiator that none of our speech analytics competitors offer. Your CallFinder Analyst becomes an integral part of your QA team, and you will work with your Analyst on a recurring basis to optimize CallFinder to meet your evolving business needs.

Act! Premium is perfect for small and midsize businesses looking to market better, sell more, and create customers for life. With unparalleled flexibility and freedom of choice, Act! Premium accommodates the unique ways you do business, whether it’s on-premises (Act! Premium Desktop), in the cloud (Act! Premium Cloud), or, you can leverage a hybrid deployment for maximum flexibility! Act! also offers customizations to fit your specific business or industry processes or your preferences for deployment and access, the possibilities with Act! Premium are limitless. Act! Premium includes powerful CRM and Marketing Automation tools in one platform, making it easy for you to up your sales and marketing game – and ultimately create customers for life.

Detrack is a powerful cloud-based platform designed to help businesses streamline their delivery and field service operations. With Detrack, companies can easily obtain detailed information and analytics on the entire delivery process -- from quoting to dispatching to tracking to invoicing and beyond. Operators can set up comprehensive rules for automated route optimisation, minimise wait times through real-time scheduling, ensure timely pickups and deliveries with proactive route monitoring, simplify electronic proof of delivery with digital signatures and POD photos, and gain full visibility into every order. In short, Detrack is an efficient solution for businesses looking to achieve better control over their delivery activities. Its comprehensive features guarantee superior customer service and maximise operational efficiency for any organisation.

1CRM is the All-in-One CRM solution for your business. Available on the Cloud or On-Premise, with quote and orders management, calendar/email, project management, product catalogs, marketing automation, customer service, inventory management and more! Highly customizable to suit the unique needs of your business, including a free Mobile Client App 1CRM has got you (and your customers) covered, whether you are in the office, or on-the-go! A complimentary guided tour of the system, with a 30-day free trial offered to every client, you are sure to hit the ground running from day 1 of your 1CRM experience, with professional services and training available, onboarding could not be simpler.

Build exceptional customer experiences with Zendesk. The leading provider of software and solutions for better customer relationships, Zendesk empowers businesses to be more reliable, flexible, and scalable. Its family of products include Support, an integrated customer support solution; Chat, live chat and messaging tool; Talk, call center software; Explore for analytics and reporting; Inbox, shared team inbox; Guide, a knowledge base and self service soltuion; and Connect + Outbound for proactive campaigns.

Salesforce helps sales teams accelerate their performance and achieve their goals. Salesforce is the world's most-used CRM, and so much more. With Salesforce, teams get access to tools that allow them to grow their accounts, find new customers, and close deals—faster and from anywhere. It offers a wealth of features that include contact management, opportunity management, lead management, email integration, reports and dashboards, sales forecasting, files sync and share, and so much more. Spend less time digging around in spreadsheets and more time running your business. No hardware, no software, no hassle. Our simple setup assistant will have you streamlining sales and answering customer questions in just minutes. Give buyers seamless, personalized experiences by connecting data across sales, service, and marketing. See a complete view of the customer — their account, activity history, and connections. Pull in social data for a deeper view of your customers.

One unified business management suite, encompassing ERP/Financials, CRM and ecommerce for more than 20,000 customers. Adaptability has never been more important. We give you the visibility and control to make the right decisions, now. Scale up, spin off, adopt new business models, NetSuite’s flexibility lets you do it all, quickly and easily. With every NetSuite upgrade, your configurations and customization migrate seamlessly. Your core business system now becomes your customer-facing commerce system with a customizable, customer-specific, pixel perfect experience. Real-time analytics is the NetSuite user interface. Users know what they should be doing and how they’re helping the business, with vital business data displayed from right within the system.

Connect. Organize. Get things done. Email, calendar, contacts all in one place. Work efficiently with email, calendar, contacts, tasks, and more—together in one place. Office integration lets you share attachments right from OneDrive, access contacts, and view LinkedIn profiles. Book conference rooms and track RSVPs for meetings right from your calendar. Make plans and coordinate schedules by sharing calendars and seeing when your coworkers are available. Get peace of mind with enterprise-grade security trusted by many of the world’s largest organizations. Outlook works around the clock to protect your confidential information, without getting in your way. Outlook anticipates your needs. Travel and bill payments are automatically added to your calendar, and intelligent reminders help keep you on track. Search helps you find information quickly.

The best way to chat with everyone you know. It's like a private chat room for your small group. Have as many as you want, and it's always free. Now, you can coordinate with coworkers, organize a game night, and keep in touch with family all in the same place. With native apps for iOS and Android, you can chat with your friends from your phone on the go, on your computer at the office, and on your tablet from the couch. You don't need to have our app to use GroupMe. Add anyone from your phone book and they will immediately be able to chat with the group. You can chat with your groups directly over SMS. Learn more about GroupMe over SMS. GroupMe makes it easy to stay in touch with the important people in your life.

Get powerful visibility into your customer interactions with revenue intelligence. Win more deals. Skyrocket rep success. Gain critical market intelligence. Replicate what your best reps do. Transform your team into quota-shattering super sellers. Stop deals from stalling. Keep every deal on a path to close. Solidify next steps every time. Hear the unfiltered voice of your market. Guarantee success when rolling out new initiatives. Clone your most successful sellers. Pull back the curtain on what separates your best reps from the rest, according to data. Turn your average sellers into stars. Gong captures and analyzes frontline interactions so you can make data-backed decisions that propel revenue growth. Gong’s Reality Platform captures what’s going on with your customers and team, delivering insights and guidance so you can adapt, upskill, and hit your targets.

Dynamics Telephony unifies your telephone system with Dynamics 365 giving: - Embedded call controls in Microsoft Dynamics 365, unifying the desktop for your sales & service staff - Simplify your sales and service team's workflow, reducing clicks, screens, and searches for up to 50% efficiency improvements - Pop relevant customer information at the moment of interaction for your staff on every call - Speed through outbound calling campaigns with the fully integrated progressive dialer - Capture call statistics, callbacks, next steps, call dispositions, automated follow ups & more within Dynamics 365 - Auto-create links to call recordings in Dynamics 365 for easy access or connectivity to Microsoft Call Intelligence

Our suite of tools and features lets you outsource the repetitive work to Dubsado—so you can get back the time and energy for the work you were hired to do. Dubsado is a business management solution designed to cut out the busywork. Build relationships, schedule appointments, and create workflows to streamline your projects from start to finish. From capturing leads on your website, to automatically following up with a questionnaire based on the client's input, or sending them a proposal that will make them eager to select those big-ticket packages, we've got you covered. Book a 1:1 demo with us! And try us out for free (with no time limit!)

SalesExec helps salespeople by automating the complex sales follow-up process. SalesExec takes the guesswork out of who to call, when to call, email, or send text messages. With guided selling and automated lead prioritization, your salespeople will work their leads more efficiently and with less complexity, helping them to win more deals. SalesExec includes efficiency tools like local presence dialing to reach and identify 60% more sales opportunities, with automated text SMS and email nurture to reach customers at the right time in their buying journey. SalesExec will also help your marketing team by capturing and intelligently routing and prioritizing all web leads and phone calls. With SalesExec, your team can easily handle thousands of leads, ensuring you get maximum ROI from every prospect by enforcing customer outreach and sales follow-up.

Bullhorn applicant tracking system and CRM. Make better decisions, improve sales and recruiter productivity, and manage the entire recruitment and applicant management process from a single, easy-to-use interface. Streamline daily tasks with faster source, search, and match. Leverage relationship insights to deliver a superior candidate experience. Run your business by the numbers using staffing-specific, actionable reports. Bullhorn for Email integrates the Bullhorn applicant tracking system & CRM seamlessly with Gmail and Outlook so that you can view your email inbox directly within Bullhorn. Easily parse in resumes, add notes, and create new tasks and appointments from candidate emails. See the latest info about your candidates while in your inbox, and access a sender’s full contact record from an email by jumping to Bullhorn with a single click.

Free HD audio & video conferencing, and team collaboration. Unlimited meetings, no meeting time limits, free dial-in with toll-free numbers. Make it Simple: One click, no downloads when using a WebRTC-compatible browser like Chrome. Make it Limitless: Unlimited meetings, unlimited minutes, dial-in capabilities with toll-free numbers for free. Intuitive user interface, instant join with full-screen experience using desktop and mobile apps or the Web. HD video plus 8x8's patented audio quality, easy screen sharing, remote desktop control, Cloud-based recordings. Integrate natively with your favorite enterprise apps including calendars, Single Sign-On and directory. Share your meetings with an unlimited number of attendees by live streaming directly to YouTube. Full-featured 8x8 Video Meetings integrated with Virtual Office takes video conferencing to the next level by adding voice and chat capabilities in one unified Cloud platform.

Aisera stands at the forefront of innovation, introducing a revolutionary solution that redefines the way businesses and customers thrive. Through cutting-edge AI technology, Aisera offers a proactive, personalized, and predictive experience that automates operations and support across various sectors, including HR, IT, sales, and customer service. By providing consumer-like self-service resolutions, Aisera empowers users and drives their success. Unleashing the power of digital transformation, Aisera accelerates the journey towards a streamlined future. By harnessing user and service behavioral intelligence, Aisera enables end-to-end automation of tasks, actions, and critical business processes. Seamlessly integrating with industry-leading platforms such as Salesforce, Zendesk, ServiceNow, Microsoft, Adobe, Oracle, SAP, Marketo, Hubspot, and Okta, Aisera creates exceptional business value.

Resemble clones voices from given audio data starting with just 5 minutes of data. Use that voice to iterate and create dynamic content on the fly using our authoring tool or the API. Discover How AI Voices Can Scale with Resemble's low latency API and 44 kHz AI Voices. Create realistic text-to-speech AI voices with Resemble's voice cloning software.

Deliver better, more personalized customer support anywhere Salesforce Service Cloud. The world's most complete and #1 customer support application, Salesforce Service Cloud provides a wealth of features that enables businesses to provide support to customers over their favorite channel, whether phone, email, chat, and SMS messaging. Top features include lightning console, case management, omni routing, telephony integration, video chat, social customer service, and more.

Empirix is a global solution provider of service assurance automation that protects brand quality by offering cloud-native, open, and flexible, by design best-in-class test automation and network visibility software. Service providers, enterprises and equipment manufacturers all over the world recognize Empirix as the best – the most thorough and reliable – vendor of IP communications service quality in the market, and they readily accepted Empirix results as a credible standard for resolving inter-vendor problems.

The embedded scheduling platform for high performance HR teams, recruiters, customer success, and sales teams. Over 180,000 companies are using Cronofy's ATS friendly integrations and APIs to achieve frictionless scheduling. Integrating with over 70 ATS providers, Cronofy connects with Google Calendar, Apple Calendar, Office 365, Outlook.com, and Microsoft Exchange to sync calendar events across different people and even calendar services. Cronofy's scheduling products are used by hiring and recruitment teams to increase their productivity, decrease the time to hire, and improve the candidate experience.

Xplenty, a scalable data integration and delivery software, allows SMBs and large enterprises to prepare and transfer data for analytics to the cloud. Xplenty features include data transformations, drag-and-drop interface, and integration with over 100 data stores and SaaS applications. Xplenty can be added by developers to their data solution stack with ease. Xplenty also allows users to schedule jobs and monitor job progress and status.

Lariat is a 21st century collections platform - it's web based, secure and scalable. With intuitive and modern interfaces that increase productivity and reduce Lariat connects all parties in the collections process on a single platform: Creditors - Lariat's marketing grade client portal simplifies client relationships by providing reporting and transparency while protecting against 3rd party disclosures. Debtors - debtors can easily make real time payments or set up their own payment plans through an anonymous payment payment screen or register for a secure portal capable of sharing sensitive information. Collectors - the core of any collections platform is the collections interface. and that's why Lariat spent years researching and reinventing them. Sales and Client Services - Lariat includes a fully integrated sales CRM specifically designed for the collections industry.

Prodoscore™ is a software solution that measures your most valuable asset: your people. Our mission is to provide never before seen visibility into employee engagement, rooted in data and digestible in seconds, to support a flexible work environment and ensure accountability. Prodoscore surfaces insights that keep you better informed and better prepared because a lack of visibility can only lead to bad outcomes for your business. Using Machine Learning, AI, & Natural Language Processing, we measure thousands of daily activity points across your core business applications to provide productivity intelligence. Our proprietary scoring system produces key indicators, so leaders can make well-informed decisions, rooted in data. Our complex machine learning algorithms output a single score, making it easy for you to digest opportunities quickly. Long gone are the days of sifting through multiple reports and having difficult conversations to identify problem areas.

Never compromise security for convenience, choose both. Grow your team seamlessly by automating identity management for your web, mobile and legacy apps. Take efficiency to another level by integrating day-to-day applications with our identity management platform and enable employees, contractors and customers to work together seamlessly. Take advantage of pre-built integrations, Single Sign-On and one-click user provisioning and allow your team to conveniently sign in to any application passwordless with multi-factor authentication. Your workforce deserves easy access to your applications — whether they are cloud-based, custom-built or even integrated on-premise. High standards in identity management should not be limited to Fortune 500s — gain access to best-in-class security and accessibility features that protect your business, boost your efficiency and save valuable time. Whenever an employee tries to access a cloud app his login is now compliant with our access policies.

Chatdesk instantly aggregates and analyzes customer feedback from all of your channels - giving you the most comprehensive insights, with way less effort. Cobbling together fragmented feedback from email, chat, social, surveys, reviews and more is a time-intensive and imperfect process. With Chatdesk, all your feedback will be automatically aggregated into one place, making it easy to spot trends and find new opportunities for growth. Looking for something specific? Chatdesk provides natural language search across every message. Or if you just want the gist, our machine learning tools (powered by GPT-3) generate automatic feedback summaries for easy skimming. And it all seamlessly exports to CSV or your data warehouse. Chatdesk dramatically reduces your inbound call volume, quickly shifting callers to chat and self-service resolutions.

IRIS Clarity’s voice isolation technology removes all background noise from your online calls. IRIS Clarity is an AI-powered desktop app that removes distracting background noise from your online calls. It works on both ends of a call so all participants can enjoy the clearer sound, no matter where they are. Tackle your online conversations with confidence. Keep everyone focused on your words, not your background. Trust that you can do your best work, stress-free. Sound professional no matter what’s beeping, ringing or drilling. Listen to a demo of how IRIS Clarity works in different environments. Create an account and download the app. Select IRIS as your audio input and output on your chosen conferencing tools. Enjoy clearer conversations without distractions. Enjoy conversations without background noise. Start improving your conversations, get started in two minutes. Explore custom plans for your call centre or enterprise.

Good security is necessary, but it doesn't need to be slow or painful, faster access unlocks more revenue. Give on-demand access that’s faster and easier, without frustrating your team. Users request access to apps, managers approve or deny them from Slack, and it's all auditable. End the process of manually cat herding approvals. Every time access is granted, it's a potential security risk. Indent helps teams scale security and least privilege by shifting users to temporary access without slowing down. Automate spreadsheet-based workflows needed for SOC 2, SOX, ISO, and HITRUST with controls and policies baked directly into access request workflows. Only provide access when it's needed instead of issuing permanent access, reducing your license footprint. Indent delivers cost savings without adding friction for end users. When you’re leading a fast-growing company toward success, your team needs to take big risks to deliver big returns.

Enterprises use Quickwork to build simple and complex workflows, create and publish secure APIs, and manage conversational interactions with customers, employees, and partners to provide a great user experience. Quickwork provides an all-in-one platform with the tools and services you need to build powerful & scalable integrations, serverless APIs, conversational experiences, and a lot more. Simply drag and drop the applications you wish to use to build powerful integrations without writing a single line of code. Choose from 1,000s of business, consumer, AI, analytics, messaging, and IoT apps to create an automated workflow you can imagine. Convert any workflow into an API with Quickwork’s single-click API management. Share your APIs securely with built-in authentication mechanisms and scale elastically with our serverless infrastructure. Build and manage real-time conversational and messaging workflows with human agents, chatbots, and IoT devices across multiple channels.

Vonigo helps streamline the field service management process from end-to-end. We offer a unified suite of configurable cloud-based modules including; scheduling, online booking, work order management, estimating, dispatch, routing, CRM, invoicing, payments, reporting, and more all accessible over the internet from any desktop or mobile device. Millions of jobs have been booked and managed with Vonigo. Join us for a Free demo today.

The fastest way to integrate APIs and run code. Pipedream is a serverless integration and compute platform that makes it easy to connect apps and develop event-driven workflows. Event sources turn any API into a real-time event stream. Create event sources to listen for new Tweets, Github events, Airtable records, RSS items, webhook events and more. Inspect events in a human-friendly way, trigger Node.js workflows on every event, or consume events in your own app via API. Workflows are composed of Node.js code steps that run on every event. Write your own Node.js (and use any npm package) or reuse actions that scaffold popular APIs. Trigger via sources or a custom URL, email address, SDK code or schedule. Auth apps once, connect to those apps in any workflow. Pipedream supports OAuth and key-based auth, and handles the OAuth flow and token refresh for you. Just link accounts to steps and reference the relevant auth info in code.

Tired of dealing with telecom and UCaaS service providers who don’t listen, push one size fits all solutions, and just make you want to scream? We translate all the UCaaS noise into clear pros and cons so you can choose the ideal call, meeting and messaging tools. You’ll get exactly what you want because we go to bat for you behind the scenes. Get empowered with easy ways to manage your communications technology and thousands of users. Let us handle the setup and provide support whenever you need it. You want to select, set up and support your UC tech with certainty. Our fully managed unified communications services are here! We’ll help you build your ideal collaboration solution, guide you through cloud migration, and more. Our unified communications software makes user provisioning easy. Integrate and manage your UC tools and platforms like Cisco and Microsoft Teams from one dashboard, where you can on/offboard users in a matter of clicks.

Unify Your Data Stack: Experience the first no-code data pipeline platform and power enlightened decision making. Integrate.io is the only complete set of data solutions & connectors for easy building and managing of clean, secure data pipelines. Increase your data team's output with all of the simple, powerful tools & connectors you’ll ever need in one no-code data integration platform. Empower any size team to consistently deliver projects on-time & under budget. We ensure your success by partnering with you to truly understand your needs & desired outcomes. Our only goal is to help you overachieve yours. Integrate.io's Platform includes: -No-Code ETL & Reverse ETL: Drag & drop no-code data pipelines with 220+ out-of-the-box data transformations -Easy ELT & CDC :The Fastest Data Replication On The Market -Automated API Generation: Build Automated, Secure APIs in Minutes - Data Warehouse Monitoring: Finally Understand Your Warehouse Spend - FREE Data Observability: Custom

Conversation intelligence and real-time guidance for contact center leaders. Creovai uses AI to analyze all your customer conversations, guide your agents in real time, and deliver insights to improve contact center performance–all within a single platform. Creovai listens to and analyzes every voice and digital interaction based on the criteria you care about, reducing manual QA time and giving your team a complete view of agent performance and customer experience. Answer the biggest “what” and “why” questions about your customer conversations with AI-powered predictive scoring models, pre-built insight categories, and prescriptive dashboards. Make informed CX decisions and provide automatic real-time guidance to agents based on conversation insights and customer intent. Establish a closed feedback loop. Use insights from your customer conversations to optimize call scripts, inform real-time guidance, and drive ongoing operational improvements.

MidoNet is an Apache licensed production grade network virtualization software for Infrastructure-as-a-Service (IaaS) clouds. MidoNet decouples your IaaS cloud from your network hardware, creating an intelligent software abstraction layer between your end hosts and your physical network. This network abstraction layer allows the cloud operator to move what has traditionally been hardware-based network appliances into a software-based multi-tenant virtual domain. MidoNet brings production-grade distributed overlay networking to OpenStack. Features such as reduced complexity of physical network, high availability (any server, any network service, any time), scalability through hierarchy, reduced protocols, otimized network traffic with minimal overhead, vastly improved fault tolerance.

Strengthen relationships, deepen loyalty, and drive measurable impact across the business. Automate recording and reporting and streamline evaluations—so you can spend more time coaching and leading. Create shorter feedback loops to engage and motivate agents. Use intelligent analytics to focus your attention where it matters most. Let the voice of the customer lead the way to consistent, outstanding customer experiences. Tune out the noise and target the insights you need to meet your contact center goals and drive business value. Quality managers must monitor and coach employees, whether on-site or remote. This includes performing regular evaluations and training to ensure positive customer interactions while monitoring trends and ensuring compliance. For company leadership, a successful quality program is a key to keeping employees engaged and customers happy. Calabrio Quality Management allows you to understand the complete agent and customer experience.

Say goodbye to the headaches of out-of-home advertising. Only AdQuick combines technology, OOH expertise, and data to enable efficient, seamless ad buying across the globe. Our platform makes it easy for brands & organizations to plan, buy, and measure their out-of-home advertising. We know your time and money are important, which is why we built tools to get the most out of both. We know from experience the need to streamline the planning and buying process. Leverage our suite of tools to make your business run more efficiently and be a hero to your clients. Showcase and manage your unique inventory with a beautifully designed interface that enables easy discovery and inclusion in campaigns from national brands, all for free! Plan, buy & measure traditional out-of-home advertising from the broadest selection of inventory with the help of a dedicated strategist. Plan, buy & measure programmatic digital out-of-home campaigns.

Facilitate modern workplaces with world-class collaboration and unified communication services. New Era provides communication solutions that streamline and integrate a vast array of collaboration and UC technologies, including audio visual technology, telephony, audio conferencing, web conferencing, video conferencing, unified messaging, instant messaging, digital signage, and more. We offer a complete end-to-end managed service for your entire unified collaboration environment. By empowering organizations to support their users from any location and device, we help drive productivity and achieve better business outcomes, ensuring users get the very best collaboration experience, enabling them to operate effectively regardless of whether they sit on-site or remote. Our vendor-agnostic approach allows us to integrate and manage multiple vendors and collaboration technologies. Let’s build a personalized service to meet your company’s communication needs.

CommunityWFM is a modern WFM solution that keeps everyone involved in the scheduling process. Developed with a focus on collaboration between remote workforce management (WFM) analysts, supervisors, and agents to improve forecasting and scheduling. Cloud workforce management software built for WFM professionals to make them more efficient at their job. Save time and money with a unique blend of intraday management and automated planning solutions. Mobile WFM has never been more important. Community Everywhere is a must have for optimized scheduling. The on-the-go solution for agents, supervisors, and WFM professionals to communicate about their schedules and shifts. Agents are able to view their current and past schedules in real-time directly within the app so they don't miss any upcoming shifts.

Building marketplace, online school or membership site? Find tools, integrations, workflows and guides to jumpstart your idea. Browse apps and tools, find alternatives, compare by feature, and leave feedback. Automating routine processes? Find all integrations from Zapier, Integromat, Automateio and other automation platforms in one place. Compare features and price. Explore guides and tutorials from community and vendors. Contribute with your know-how. Leverage the openness of the nocode community. Сreate your profile, pick up your favorite tools, share your stack.