Best Free MSP Software
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What is Free MSP Software?
MSP (Managed Service Provider) software helps IT service providers manage and automate the delivery of services to their clients, including monitoring, maintenance, and support of IT systems. It offers tools for remote monitoring, help desk ticketing, patch management, and network security, enabling MSPs to provide proactive and efficient services. The software often includes features like automated alerts, reporting, and client management to ensure smooth operations and timely issue resolution. By centralizing and automating routine tasks, MSP software helps reduce downtime, improve service quality, and enhance client satisfaction. Ultimately, it empowers MSPs to manage multiple clients' IT environments more effectively, increasing operational efficiency and scalability. Compare and read user reviews of the best Free MSP software currently available using the table below. This list is updated regularly.
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1
Site24x7
ManageEngine
ManageEngine Site24x7 is a comprehensive observability and monitoring solution designed to help organizations effectively manage their IT environments. It offers monitoring for back-end IT infrastructure deployed on-premises, in the cloud, in containers, and on virtual machines. It ensures a superior digital experience for end users by tracking application performance and providing synthetic and real user insights. It also analyzes network performance, traffic flow, and configuration changes, troubleshoots application and server performance issues through log analysis, offers custom plugins for the entire tech stack, and evaluates real user usage. Whether you're an MSP or a business aiming to elevate performance, Site24x7 provides enhanced visibility, optimization of hybrid workloads, and proactive monitoring to preemptively identify workflow issues using AI-powered insights. Monitoring the end-user experience is done from more than 130 locations worldwide.Starting Price: $9.00/month -
2
Guardz
Guardz
Guardz is the unified cybersecurity platform purpose-built for MSPs. We consolidate the essential security controls, including identities, endpoints, email, awareness, and more, into one AI-native framework designed for operational efficiency. Our identity-centric approach connects the dots across vectors, reducing the gaps that siloed tools leave behind so MSPs can see, understand, and act on user risk in real time. Backed by an elite research and threat hunting team, Guardz strengthens detection across environments, turning signals into actionable insights. With 24/7 AI + human-led MDR, Guardz utilizes agentic AI to triage at machine speed while expert analysts validate, mitigate, and guide response, giving MSPs scalable protection without adding headcount. Our mission is simple: give MSPs the scale, confidence, and clarity they need to stay ahead of attackers and deliver protection to every SMB they serve. -
3
ManageEngine OpManager
ManageEngine
OpManager is a network management tool geared to monitor your entire network. Ensure all devices operate at peak health, performance, and availability. The extensive network monitoring capabilities lets you track performance of switches, routers, LANs, WLCs, IP addresses, and firewalls. Monitor the finer aspects of your network: Hardware monitoring enables CPU, memory, and disk monitoring, for efficient. performance of all devices. Perform seamless faults and alerts management with real-time notifications and detailed logs for quick issue detection and resolution. Achieve network automation, with workflows enabling automated diagnostics and troubleshooting actions. Advanced network visualization-including business views, topology maps, heat maps, and customizable dashboards give admins an at-a-glance view of network status. 250+ pre-built reports covering metrics like device performance, network usage, uptime, facilitate capacity planning and improved decision-making.Starting Price: $95.00/one-time -
4
Thinfinity Workspace
Cybele Software, Inc.
Thinfinity® Workspace 7 is a comprehensive, secure platform that offers a zero-trust approach, enabling secure and contextual access to corporate virtual desktops, virtual applications, internal web apps, SaaS, and files, whether they are on Windows, Linux, or mainframes. It supports various deployment models, including cloud, on-premise, and hybrid settings, and can be deployed on any cloud provider of your choice. With its proprietary reverse gateway technology, Thinfinity® Remote Workspace 7 ensures secure reverse connections over SSL with TLS 1.3 encryption. This robust approach doesn't require client-side installations, firewall modifications, or the opening of inbound ports on your network, thereby enhancing the security infrastructure of your business. The platform ensures all browser-based connections are secured over HTTPS, offering a wide variety of authentication options, from straightforward User/Password to sophisticated Active Directory authentication. -
5
NMIS
FirstWave
FirstWave’s NMIS is a complete network management system that provides fault, performance, and configuration management, performance graphs, and threshold alerts. Business rules allow for highly granular notification policies with many types of notification methods. NMIS consolidates multiple tools into one system, ready for Network Engineers to use. Scalable, flexible, open, and simple to implement and maintain, NMIS is the Network Management System that underpins the operations of over one hundred thousand organizations worldwide – making it one of the most widely used open-source Network Management Systems in the world today. FirstWave enables partners, including some of the world’s largest telcos and managed service providers (MSPs), to protect their customers from cyber-attacks, while rapidly growing cybersecurity services revenues at scale. FirstWave provides a comprehensive end-to-end solution for network discovery, management, and cybersecurity for its partners globally.Starting Price: $0 -
6
Igiko Management Tools
Igiko
Igiko Management Tools is web-based software for remote access, management, and monitoring of physical and virtual machines within a permission-based security model. Igiko has a built-in remote desktop gateway that allows you to establish connections with your computers or VMs. Thanks to HTML5 RDP control implemented in the web console, users can work with remote desktops from anywhere using a web browser. Unlike most RMM tools, the Igiko application is an agentless service. You can only install it to one machine to provide monitoring, management, and remote access capabilities to all local computers and VMs. Embedded web server and tunnel providing clients with dedicated DNS address on Igiko server make configuring and accessing the application worldwide seamless and easy to operate. Igiko is ideal for small and medium enterprises, hosting providers, software development and engineering companies, e-learning companies, virtual labs, and home users.Starting Price: $5 for a machine (host or VM) -
7
ServiceDesk Plus MSP
ManageEngine
ServiceDesk Plus MSP is a web-based, full-fledged ITSM suite designed specifically for managed service providers. This all-in-one ITSM solution delivers a comprehensive help desk, service desk, account management, asset management, remote controls, and advanced reporting in a multi-tenant architecture with robust data segregation. It empowers service providers to offer services and support to multiple clients with centralized controls. Managing a number of accounts can be challenging without a tool to process and organize tasks for each account separately. It is easy to mix up contacts or services, miss SLAs, or simply not have enough time to finish all the necessary tasks when handling multiple companies. With account management, these mix ups and delays can be overcome. MSPs face the unique challenge of providing IT services to organizations that have multiple contacts, service level agreements, and work processes.Starting Price: $1445 per year -
8
LogMeIn Miradore
GoTo
Miradore is a cloud-based Mobile Device Management (MDM) platform that was acquired by GoTo in 2022. Miradore provides a smarter way to securely manage both company-owned and personal Android, iOS, macOS, and Windows devices. GoTo (Miradore) has been recognized as a Leader in the IDC MarketScape: Worldwide Unified Endpoint Management (UEM) Software for SMBs 2024 Vendor Assessment, for its ease of use, flexibility and strong multi-platform support for Android, Mac, iOS, and Windows devices. With Miradore, you can stay up to date with your device fleet, automate device management across multiple operating systems, distribute business-critical apps, and secure your company data. Getting started is simple and always free, and when needed, you can unlock additional features with the Premium or Premium+ plans. You can test all the features risk-free with a 14-day trial of the Premium+ plan. No credit card information is required.Starting Price: $3.30 per device/month -
9
ConnectWise ScreenConnect
ConnectWise
ConnectWise ScreenConnect, formerly ConnectWise Control, is a remote support solution for Managed Service Providers (MSP), Value Added Resellers (VAR), internal IT teams, and managed security providers. Fast, reliable, secure, and simple to use, ConnectWise ScreenConnect helps businesses solve their customers' issues faster from any location. The platform features remote support, remote access, remote meeting, customization, and integrations with leading business tools. Raise the bar for remote support and reduce customer downtime. Give technicians the ability to deliver superior service through reliable, direct connections to access desktops, mobile devices, and more when needed. Fast, flexible, and secure remote desktop and mobile support solutions for every industry and need. Not sure which version you need? Try all the features and we'll guide you on the best fit for your situation. Free 14-day trial, no credit card required.Starting Price: $27 per month -
10
SafeDNS
SafeDNS
At SafeDNS, we are committed to creating a safer and more secure online environment for SMBs, enterprises, ISPs, MSPs, OEMs, and Education. We have a global footprint, making the internet safer for millions of users in over 60 countries. With years of experience in the field of cybersecurity and DNS filtering, we offer cutting-edge solutions to safeguard your digital life. At present, SafeDNS serves more than 4000 businesses and institutions, and tens of thousands of home users worldwide. We do: -Web content filtering. We help you block all dangerous or unwanted websites such as pornography, violence, child sexual abuse and similar categories. -Malware protection. We also have your back against malicious sites trying to breach user devices either with viruses or information theft intent. -Cloud service. Additionally, we provide you with a cloud filtering service that requires no additional hardware purchase or software installation.Starting Price: $0.9/user/month -
11
Thinfinity Remote Desktop
Cybele Software
Thinfinity Remote Desktop allows you to securely deliver your Windows applications and desktops to any device with an HTML5 browser, no matter if they are hosted on the cloud, installed on-premises, or on hybrid architectures. Thinfinity Remote Desktop runs seamlessly on any public, private, or hybrid cloud. Build a flexible infrastructure mixing browser access to VDI, VMs, RemoteApps, and Unix machines. Allow users and clients to run your Windows applications anywhere and on any device. -
12
SuperOps
SuperOps
SuperOps is a future-ready, unified PSA-RMM platform for fast-growing MSPs. Powered with the goodness of AI and intelligent automation, SuperOps is packed with all the features and tools that a modern MSP needs, including project management and IT documentation. MSPs no longer need to toggle between tools to manage different pieces of their work. With SuperOps, MSPs can break free from disjointed, legacy tools and experience a platform that’s built for the cloud and designed to make MSPs’ work and life easier.Starting Price: $79/tech/month -
13
BDRSuite
Vembu Technologies
BDRSuite by Vembu offers comprehensive and cost-effective Backup and Disaster Recovery software tailored to meet the diverse data protection requirements of Businesses and Service Providers. BDRSuite provides robust backup solutions for a wide range of IT workloads, including virtual machines, servers, endpoints, SaaS applications, cloud VMs, NAS/File Shares, and databases & applications. It offers the flexibility to store backups anywhere and centrally manage the entire backup infrastructure. BDRSuite is designed to help businesses keep their data secure and ensure it is easily recoverable in the event of data loss or ransomware attacks. With BDRSuite, businesses can achieve reliable data protection and ensure business continuity – all at an affordable price.Starting Price: $1.20/month -
14
ITarian
ITarian
Enable your staff to monitor and manage the security, performance, and administration of your entire IT infrastructure from a single platform—all at no cost to you. The comprehensive and powerful ITarian platform helps you simplify operations, boost productivity, and better utilize IT resources. Provide IT staff with more monitoring and management capabilities. Boost IT productivity with integration between roles, functions, and toolsets. Maximize uptime with proactive detection and resolution capabilities. Automate day-to-day tasks with custom scripts. -
15
Accelo
Accelo
Accelo is used and loved by professional service businesses around the world to manage their client work, profitably. The end-to-end cloud-based platform manages all aspects of client work delivery, from prospect to payment, including sales, projects, tickets, retainers, timesheets, resourcing and more, regardless of where you are. With an emphasis on time and money, the client work management platform gives you a holistic view of your most up-to-date business data and financial performance. Having client communications, activities and work centralized in a single platform, you always know where things are without having to ask for a status update. Accelo streamlines workflows and increases efficiency across the business and teams to enhance visibility and coordination, helping leaders to run the business and professionals to focus on the most important work. By harnessing powerful automation, managers are enabled to deliver projects on-time and within budget with ease.Starting Price: $24 / User / Product / Month -
16
ITFlow
ITFlow
Free open source ITGlue alternative - Client IT Documentation, Ticketing, Invoicing and Accounting Web Application for MSPs (Managed Service Providers). ITFlow consolidates common MSP requirements (ticketing, wiki/docs, CMDB and accounting) into one tool. ITFlow is primarily targeted towards Managed Service Providers but may also be suitable for internal IT departments.Starting Price: Free -
17
Palisade
Palisade Technologies
The Next-Generation AI-Assisted DMARC Solution Tired of wrestling with complicated DNS records, cryptic authentication protocols, and endless manual checks? Meet Palisade, the first fully automated DMARC implementation and monitoring platform built with AI at its core. We empower organizations of all technical levels to boost email deliverability and prevent domain spoofing and impersonation.Starting Price: $29.99 -
18
ScalePad Lifecycle Manager
ScalePad
Lifecycle Manager Pro gives MSPs the tools to lead strategic client conversations rooted in Customer Success—using roadmaps and client-friendly reporting to run impactful QBRs, align technology with business goals, and prove long-term value. Lifecycle Manager X gives MSPs advanced tools to scale Customer Success—bringing together client context, goals, and detailed budgets to deliver tailored IT strategies that build trust, spark smarter conversations, and drive strategic growth with every client.Starting Price: $149/month -
19
OptiTune
Bravura Software
Chances are your organization has an assortment of desktops, laptops, and servers. As an organization grows, and these machines multiply, managing them all can become a major issue. OptiTune offers one of the best solutions to date. It has been precisely designed to maximize efficiency and simplicity of IT management in any size operation. It allows you to take control of all computers within your organization, making sure each has the most current updates, exposing malware infestations, deploying the latest version of applications like Microsoft™ Office, and identifying which computers are overloaded. OptiTune provides all these options, and more. The OptiTune Remote Connect application works both for supporting a user who is present at the remote computer, or connecting to a computer without a user present.Starting Price: $1.95 per user per month -
20
XIA Configuration
CENTREL Solutions
Automated documentation software to help you keep track of your IT infrastructure. Automatically document your IT infrastructure with our network documentation tool XIA Configuration. Run reports on your IT configuration including Windows, AD, Exchange, Hyper-V, Azure, VMware, Citrix, and more. Audit the configuration of different systems in a unified web interface. Track changes and expose security vulnerabilities. Turn days of time-consuming, manual documentation work into an automated process that takes just seconds. Discover your servers and record their configuration to help with troubleshooting and disaster recovery. With version control and change tracking, it's easy to detect suspicious behavior and incorrect configuration. Provide evidence that your IT adheres to organization policies, Microsoft best practices and security standards. Use XIA Configuration to automatically generate your documentation with your own branding.Starting Price: $800 one-time payment -
21
Xurrent
Xurrent
Xurrent is an enterprise service management (ESM) solution for seamless collaboration between internal and external service providers. Xurrent is the only ESM solution that makes it possible for all internal departments, like IT, HR and Facilities, to work together seamlessly with each other, as well as with the managed service providers to which some services have been outsourced. In addition to supporting the ITIL processes, Xurrent also provides fully integrated knowledge management, time tracking and project management capabilities. For enterprise employees, Xurrent is the Self Service app that is always there for them whenever they need some help. Apart from Xurrent's ITSM and ESM capabilities that support the ITIL and KCS practices, Xurrent uniquely supports the SIAM approach. This management approach is becoming increasingly important as enterprises rely on ever-more external providers.Starting Price: $0 per month Freemium -
22
Bacula Enterprise
Bacula Systems
Bacula Enterprise delivers Physical, Virtual, Container and Hybrid Cloud Backup & Recovery software for the Modern Data Center - all from a single platform. Designed for medium and large organizations, Bacula Enterprise backup and recovery software brings unique innovation, modern architecture, business value benefits and low cost of ownership. Bacula Enterprise corporate data backup software solution uses exclusive technologies that increase the interoperability, power, flexibility and functionality of Bacula Enterprise into a wide range of IT environments such as enterprise data centers, managed service providers, software vendors or cloud providers. Thousands of organizations worldwide use Bacula Enterprise in mission-critical environments, including NASA, Texas A&M University, Unicredit, Swisscom, Sky, and many more. Bacula provides additional security features over other vendors and offers advanced, hybrid Cloud connectivity to Amazon, S3, Google, Oracle and many more. -
23
BKP365
Spectra Technologies India
An affordable, powerful and easy to use cloud backup solution for everyone, starting at Rs. 1.90 per GB / month. Lowest Cost per GB. Built on Amazon Web Services (AWS). Online Cloud Backup Services in India - GDPR & Privacy Compliant. data backup solutions in India. Smart File, Folder & SQL Backup. Setup and forget, backup in auto. Desktop agents to deploy, web console to manage. Files stored forever, option of hot, cold or deep archive. AES 256 encrypted backup tech. Backup local, external and network drives. File versioning by default. Create users for backing up computers and servers. You can also bulk import the users. Set the backup policies as per requirement. Download the agent from your account. Install & select the files and folders you wish to backup. Add the PST Files if you have. Your data is securely packed up and transmitted at a set time interval. (say 30 min). All the backups are incremental.Starting Price: $0.02 per month -
24
Narmada
Narmada
UNIFIED vCIO MANAGEMENT PLATFORM. Streamline Technology Business Reviews by Combining vCIO Activities, Technology Alignment Frameworks and Network Documentation in One Platform. Document. Document your clients' network in our integrated documentation platform. Review. Perform Technology Audit Based on Built-In Templates. Present. Deliver the report & give clients access to their own QBR dashboard. Features Highlights. Get all the tools you need in one easy to use solution. vCIO Dashboard. Single pane of glass provides quick insights into the most important areas of clients network and security operations. Present data from multiple source in an easy to navigate dashboard. Give your clients limited access to the information they care about the most. Technology & Security Review Frameworks. Leverage easy to use QBR frameworks. Out-of-the box QBR templates including industry specific standards like NIST CSF, ISO27001, PCI, HIPAA and more.Starting Price: $75 per month -
25
audIT
Kaseya
audIT is a SAAS tool that MSPs use to quickly and easily create visual, simple, non-technical, and persuasive sales presentations that close more high-ticket IT deals with little to no price resistance. audIT users charge higher prices and generate more revenue through up-sells and cross-sells. audIT users create enterprise-level sales presentations in under an hour. Today, thousands of MSPs all over the world are using audIT to close more sales, increase MRR, and grow their business in the same way. audIT will help you raise your MRR because you can sell complete solutions at premium prices with the confidence they will say yes with absolutely no price objections or resistance. audIT unlocks hidden MRR you’ll get from easy upgrades during business reviews. With the added benefit that your clients say yes to the things they need to protect them. audiT will save you time by making the creation of simple and emotionally compelling sales presentations as easy as possible.Starting Price: $100 per month -
26
Strategy Overview
Strategy Overview
Strategy Overview is a vCIO/QBR automation platform built by MSPs to streamline client strategic planning and digital transformation. It automates quarterly business reviews, including assessments, executive summaries, dashboards, roadmaps, budgets, and Office 365 and asset lifecycle reporting, via a modular template engine powered by the Arya AI agent. The system integrates with PSA/RMM tools (ConnectWise, Autotask, Kaseya BMS, Syncro, Halo PSA) and Office 365 to sync company data, assets, user lists, tickets, warranties, and licensing. Clients gain access to a fully white-labeled portal showcasing their strategy, health scores, asset and user data, tickets, budgets, and roadmaps. It updates warranty and asset information automatically, enabling MSPs to reduce QBR prep time from hours to minutes, standardize processes, surface security/compliance insights, drive proactive recommendations, and convert assessments into strategic revenue guidance.Starting Price: $60 per month -
27
Desktop Central MSP is a remote Windows desktop management and administration for managed service providers. Suitable for MSPs of all sizes, Desktop Central MSP offers MSPs the ability to control and manage their customers' devices (including desktops, servers, laptops and mobile devices) remotely to troubleshoot or perform any changes. MSPs can choose from two editions of Desktop Central MSP software: the free and enterprise edition. Dedicated, built-in, single-click remote control feature for your MSP endpoint management software with video and audio call support, file-transfer, shortcuts, ability to record sessions, etc. Go green with effective power management by applying power schemes, shutting down inactive computers, and getting system uptime report. Restrict and control the usage of USB devices(mouse, keyboard, storage devices etc.) in the network both at the user and computer level.Starting Price: $22.50 per year
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28
Thread
Thread Magic
Thread is an AI-powered Service Desk platform built for MSPs that delivers agentic triage, automation, and seamless chat experiences — all without code. Designed to deploy in under 30 minutes, Thread integrates instantly with your PSA tools like ConnectWise, Autotask, and HaloPSA. Its AI agents automate intake, categorize tickets, and generate recaps and time entries, saving technicians up to 19 minutes per request. With a unified inbox, teams can manage conversations from Teams, Slack, or Messenger in one responsive workspace. Thread boosts operational efficiency, cuts overhead, and transforms the client experience with faster resolutions and 1:1 or group chat support. It’s the fastest way to scale your MSP service desk while maintaining exceptional service quality. -
29
Gradient MSP
Gradient MSP
Because accurate billing matters - now more than ever! Our Billing Module, Gradient Synthesize lets you: * Synchronize usage data direct from vendors (80+ vendors have either integrated or are in our development pipeline) * Intuitively review and approve changes * Quick and easy write-back to your PSA (we connect to 8 of the top PSAs with more coming) * Instant insights on revenue and profitability per service (discover cash cows and zero in on under-performing offerings) * Import usage data from any CSV and save profiles for future use Get a standard integration and use the platform for FREE or upgrade to Pro ($99/month) and access unlimited vendor integrations. Gradient partners save 10+ hours on billing reconciliation tasks every month and uncover thousands in unbilled revenue.Starting Price: $99/month -
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ManageEngine Mobile Device Manager Plus MSP
ManageEngine
ManageEngine Mobile Device Manager Plus MSP empowers IT administrators to effortlessly manage various devices within their client's organization, including smartphones, tablets, laptops, and desktops. The user-friendly platform simplifies device management through ergonomic configurations, allowing for centralized deployment, monitoring, and security control from smartphones to laptops under one roof, including company-issued devices and employee-owned (BYOD). The platform can be installed on-site or accessed as a cloud service. Using over-the-air (OTA) technology, Mobile Device Manager Plus MSP simplifies enrollment and ongoing management. Schedule regular scans to identify potential security risks, like jailbroken phones or unauthorized modifications. The solution also differentiates between personal and corporate devices with its Profile Management feature. This lets IT set specific restrictions and security profiles for each device type.Starting Price: $595/year/user
