Best Live Chat Software - Page 5

Online chat on the site has the highest level of customer satisfaction among all service channels such as mail or phone. With proactive eye-catchers and triggered chats you can ask your visitors to converse with your agents. You will know potential customer needs and interests by looking at his profile. Get robust set of tools for effective chatting with you clients and boost your selling power with insightful features like screen tracking, helping pointers and customizable forms. We believe that after every valuable consultation there should follow a great deal for you and your client. You can suggest products via chat and even facilitate the checkout process in place. Collect feedback from your clients and improve your service by pleasing them more. The customer data that Nice Chat stores allow you to convert one-time buyers into lifetime happy clients.

Gorgias offers the leading customer support solution for Shopify. On average, it decreases your first response times by 30% and automates up to 30% of your support tasks. Unlike any other solution, our powerful integration allows editing/refunding Shopify orders directly within Gorgias, auto-respond to customers' inquiries with templates response (macros) including Shopify variables. And obviously to manage all your customer interaction (Facebook messages, social media comments, chat, email, etc.) from one place

Collect customer feedback at relevant touchpoints, measure customer experience, including metrics like NPS, CSAT and CES, and then take smart actions based on collected feedback to improve customer experience and business performance. Collect inputs from consumers while perfectly balancing between top user experience and the need to have as much relevant data as possible. Howazit business logic engine enables advance customizations capabilities through the entire customer journey.

Giosg is a Sales Acceleration Platform trusted by over 1200 companies worldwide. Successfully increase conversions and speed up your lead-to-deal process by engaging directly with your most valuable leads online at the right time with our conversational marketing, sales and support solutions. Our platform makes sure your interactions are meaningful and constantly improving, thanks to our advanced targeting and reporting capabilities. Great experiences should lead to sales, right? Video conversations and live chat enable you to do it while enhancing your chance of a long-term relationship.

Start chatting with your website visitors, the best way to help your customers. It’s much faster than email and way more efficient than phone. Don’t make your customers leave frustrated, get Live Chat 3 today. Live Chat 3 has been optimised for all mobile devices. Just login and answer the questions from all smart mobile devices you can think off. We even have fully native apps for iOS and Android free to use and included with your license. Automatic push, text and email reminders make sure operators always be there when a client needs their attention. We have integrated three SMS services Twilio, Plivo or Nexmo or just use the free email reminder. You can integrate Live Chat 3 including the group chat into any website you want and completely customise it to your web design. The Live Chat 3 widgets are fully mobile optimised and responsive for all screen sizes. Modern and fast for your customers and operators!

LiveAdmins is a leader in providing live chat software solutions that enrich online visitor experience, customer satisfaction and the bottom line of businesses of all sizes. Our solutions, offered to over 10 industries across 8 time zones, are fully customizable and extremely easy to set-up. Helps increase online conversion rates subsequently adding to revenue streams. Bridges the gap between consumers and businesses by delivering an improved online customer experience. Highly trained operators and BI driven software enable you to better understand your customers’ needs.

It's much more than chat software. Install live chat on your website and connect your channels to start engaging customers instantly. Simplify communications from a shared inbox for a better experience for the whole team and customers alike. Every visitor on your site is a potential customer. Be there for them when they can't find what they need. Capture leads when your team are away. It's faster, easier and more natural relationships with customers using messaging to boost customer experience and satisfaction. Break down barriers between you and your customers over email or phone. Customers are more likely to give feedback when live chat is available. Match your brand and make chat your own by customizing the position, colours, office hours and more. Proactive chat using prompts to guide or assist visitors. Ask for feedback, help with pricing or ask for questions at just the right moment.

Contact/Call Centers, any website that experiences a good flow of visitors, organizations that need to support online customers, e-commerce websites. Integrated Customer Engagement (ICE) offers a perfect software solution for businesses to overcome the challenges of today's competitive environment. ICE has Chat, Email, Custom application, and Quality Assurance, all integrated, and allows you an easy switch over for different functionalities. ICE has been uniquely designed to offer different solutions built upon a common platform while still being independently operational. ICE ensures greater Customer Engagement. Also, deliver top-notch customer service with integrated AI-enabled Chatbot to scale your support, sales, and marketing goals through actionable analytics, seamless integration, auto-distribution of chats, and email integration for an absolute omnichannel customer experience.

How you treat your website visitors says a lot about your business. Do you give them a way to immediately reach out in an easy, friendly and personalized way? Our solution is different. We don’t do chatbots and neither do our clients. We offer unparalleled tools for building authentic, human relationships in the digital world. See what transparency and availability looks like in the modern organization. Maybe it’s just us, but we’ve never understood why some chat software is so darn expensive. Engage is incredibly affordable. Just $15/user/mo. ($0.50/day) for unlimited chat. We aspire to be the best ROI of any software product you use. Some of the most recognizable brands on the planet turn to Engage to power their website chat technology.

Smartsupp chat enables you to start a personal conversation with your visitors and turn them into happy customers. Choose one of the most popular chat solutions in Europe, used by 283,000 webshops and websites. See detailed visitor info in powerful web dashboard. Chat with customers on the go in our mobile apps for both iOS and Android. Engage visitors using automatic messages. Measure your customer care quality with detailed statistics. Get a better understanding of customer behavior thanks to visitor recording. Your customers are browsing your website right now. Create a free account on www.smartsupp.com and start chatting with them today. Key features: Customizable chat box Customer satisfaction rating Automatic messages Mobile apps Shortcuts (canned responses) Detailed statistics Integrations with e-commerce platforms Visitor recording (session replay)

Unlock opportunities with AI-infused chat technology. With WhosOn, you get the smartest live chat features available – spanning bots, advanced analytics, conversational automation, and more. All deployed in the way that suits your business.

When mobile users need help, the last thing they want to do is leave your app. That’s why we give them quick and easy in-app help that’s purpose-built for mobile apps and always on. Modern app users prefer messaging over antiquated email and phone support. So, we designed an in-app chat experience that’s easy to use and ready when they are. Our bots automatically resolve common user issues and capture support details for agents so users never have to repeat themselves. App-first support for app-first companies. That’s why we built the world’s best mobile, app-first customer service solution. Join us in ridding the world of bad customer service.

Bria Teams helps you regain productivity by streamlining all team communications into one application. Bria Teams Pro offers a secure, dedicated meeting room for HD video and audio conferencing, and screen sharing, on top of standard Bria Teams features. Bria Teams gives each user up to three downloads to use on the device of their choice. With apps available for Windows and Mac desktop, and iOS and Android smartphones and tablets, Bria Teams allows you to work on any device. It synchronizes communications across all your devices for ultimate reachability and productivity. With easy-to-use administrator tools, Bria Teams gets your team working together faster than ever. Invite teammates with just their email address, add more seats as your team grows, view team activity at a glance, and even add additional voice services - all from the convenient, web-based Bria Teams Portal. Developed by CounterPath - developer of X-Lite and Bria softphones, used by thousands everyday.

Create and manage chatbots to automate customer service, marketing and CX across digital messaging channels like SMS, Messenger, WhatsApp, Web Widget, Telegram, Instagram, Twitter and more. You also have the possibility to create call deflection IVR bots with our Twilio integration. Create a single bot for all channels with our Channel-Specific Design, and enable your company to be reachable 24/7 from all around the world in over 100+ supported languages. Ideal for small businesses to globally operating enterprises. In various industries like Retail & E-commerce, HR & Recruitment, Agencies, Hotels & Hospitalities, Restaurants, Financial Services, Travel & Airlines, Logistics, Software & Technology, Property Management, and more! You can get easily started for free and learn from our extensive documentation, YouTube tutorials, blogs, and our Slack support channel, or contact us on sales@flow.ai for any question.

Customer service software. Streamline all your communication channels into one powerful inbox. Collaborate with your team, automate conversations and deliver amazing customer experiences. Solve all your problems with one inbox. Amazing experiences start with frictionless communication. Power up your work by unifying all channels, unlocking team collaboration and creating productive workflows - all in one organized inbox. Switching screens and logging into multiple inboxes is forever history. Trengo integrates all your favorite communication channels into one inbox. From email to WhatsApp, from voice to our own live chat solution. All communication channels in one inbox. In Trengo, conversations can be easily assigned to the right team or user. By @tagging a colleague, you can leave internal comments and easily collaborate to solve a problem. With one click, you switch to your team chat for 1-on-1 or group communication. Our powerful live chat solution is built to deliver.

ThinkOwl is the one-stop solution for your customer support needs. Built on cloud architecture, ThinkOwl is embedded with AI-powered tools that streamline every workflow right from ticket management to client satisfaction. As a result, you can automate routine activities on the fly, reduce workload drastically, boost agents’ productivity, increase service efficiency, and many such things to deliver the best experience to your customers. Furthermore, ThinkOwl helps analyze customer data and provides advanced reports that enable users to get real-time insight into operations via key performance metrics across topics, teams, and channels. Our AI-powered service desk watches and learns from every case. Agents get better suggestions and solutions every day. And over time, you get a birds-ey view of all your customer data. ThinkOwl empowers you to consistently deliver superhuman greatness on all channels — through AI-based case management.

There’s nothing more important than having your own personal database of subscribers to connect with and market to. SegMate makes it easy to grow your subscriber list with our variety of tools that can convert anyone on Messenger into a raving fan! Our flawless drag-and-drop builder will allow you to create a brand-new bot from scratch in only minutes. This way you spend time on what really matters and that’s your marketing strategy. With email inbox rates dropping, where do you turn to so you can connect with your subscribers? Simple. You turn to SegMate. Some users are seeing as high as 80% open rates and 54% Click Through Rates with SegMate which can be 10x more effective. Our flawless drag-and-drop builder will allow you to create a brand-new bot from scratch in only minutes. This way you spend time on what really matters and that’s your marketing strategy.

All-in-One Communication Platform for Hotels Increase your direct bookings and your customer satisfaction with our cutting edge AI-powered Chat Booking Assistant and a one-stop platform for all your communication channels

SevenBee is a productivity tool designed to help landlords, property managers, and tenants better manage their day-to-day communications. Organize communication with your tenants to a centralized, secure and easily accessible location. Set up an account in less than 2mins! SevenBee adds elegant efficiency to communication between landlords and tenants. The perfect solution for property managers. Enjoy having all your properties in one place, organized, secured, and easily accessible. Keep everyone in the loop and easily track related conversations. Store contracts, photos, videos and other documents related to a tenancy. Collaborate from anywhere. Bring all your messages, files, tenants, and tasks to one place. Download SevenBee today. Available free for all devices including on your desktop. Life balanced. Work better with your team and colleagues to resolve tenants issues.

Collect up to 45% More Leads From Your Website. Join 5,000+ happy businesses worldwide using Juvo Leads to grow their business using their existing website and traffic. Our capabilities solve lead generation problems. Human chat agents convert your website visitors into qualified leads based on customized qualification rules. Track and (optionally record) all phone calls. Know where your website visitors came from before they called. Let visitors text your business, our chat agents will answer every sms and convert their text questions into qualified leads. Track and enhance your existing forms so your forms call you with FastDial. Easily add to your agencies existing offering with high upsell potential. Provide a easy-to-use lead dashboard so everyone can view every lead in one place.

Dashly platform helps SaaS companies improve communications with their customers. Convert website traffic through every step of the funnel and reactivate inactive users with live chat, bots, and targeted messages. An unlimited number of seats for every plan.

IntelliTicks uses the combined intelligence of AI + Human to create proactive & personalized conversational experiences to convert visitors into more qualified leads. With proactive triggers based on the current page, time of day, user location, the source, the referrer, the device etc IntelliTicks engages the user with personalized sales pitch. With interactive engagement, IntelliTicks captures lead information incrementally during a conversation and uses it to personalize the dialogue - a non-boring engaging way to capture data. With its advanced NLP Algorithms, it can understand the intent of a user's query and can reply accordingly - helping you to automate replies to those repeated queries your prospects ask. Based on the user's journey, it identifies HOT leads and gets your best Sales Reps connected with them in real time - making sure your HOT leads get immediate attention while they are on your website making decisions about your offerings.

Drive higher engagement and convenience through chat commerce. We lead the transformation of digital commerce and customer engagement through mobile. As a leading provider of chat commerce for global banks and telecommunications companies, we give global consumer brands the power to reach over 90 percent of the world’s population through mobile messaging and chat. We help brands stay relevant in a changing digital world with mobile engagement and payments on the world’s leading social chat platforms. Our deployments show positive ROI in as little as 12 months. Today’s typical customer experience is inconvenient, minimally engaging, and delivers little value for customers and brands. A better way to serve customers is reaching and transacting with them through the convenience of chat commerce with Clickatell and leaving them happy after a great experience with your brand.

Leadoo is a comprehensive Lead Generation Software designed to maximize the effectiveness of your website by turning passive visitors into active leads and tangible business outcomes. By using engaging onsite bots, personalized experiences, and powerful analytics, Leadoo empowers businesses to increase their website conversion rates significantly. The platform integrates seamlessly with CRM systems and provides valuable insights into user behavior, helping marketing and sales teams to optimize their strategies. On average, Leadoo users see a 74% increase in conversion rates within 12 months, making it a critical tool for driving revenue and efficiency. Incorporating Leadoo into your digital strategy ensures that your website not only attracts visitors but also converts them into loyal customers, optimizing both your marketing efforts and overall business performance.

Xeno is a messaging app designed to help you attract, convert, and keep customers through the power of live response. Reconnect your team members and your customers through Xeno. Whatever the language. Whatever the channel. It all comes down to attracting new leads, turning your leads into customers, keeping your customers satisfied, and holding your feedback loop tight—and to be able to achieve all this without any fuss or troubleshooting.

Cbox is an embedded live chat web app for online communities, education and training platforms, and live-streaming events. Get a Cbox to enable your visitors and users to engage one another in rich real-time conversation. Cbox keeps users on your site and keeps them returning. Embed your Cbox directly into your site, or access it in a mobile-friendly standalone mode. Just as every conversation is unique, so is every Cbox. A wide range of theme and customization options allows you to get your Cbox looking just the way you want. Change colors, choose fonts, and upload your own emoticons to make your Cbox live chat experience your own.

ChatSupport is a powerful live chat software solution that can be integrated on any website. The software enables users to engage and support their website visitors through an easy-to-use dedicated dashboard. We’re founded on the belief that for real connection, you need real people. Real connection is about feeling heard. And even the most advanced AI in the world can’t offer your visitors that feeling. For true human connection, you need real people ready to reach out and respond. With our free chat widget, you and your team can start answering chats from website visitors right away.

Meet Your New Customer Communications Platform Introducing a single platform that allows you to communicate with customers via any channel. Enjoy closer collaboration, effective workflows and more satisfied customers. Collaborate more efficiently by using a central hub for all incoming messages. Be more accessible, more flexible and build better workflows across WhatsApp Business, Messenger, Livechat, Apple Business Chat and email. Platform: ✓ Multichannel Inbox ✓ Analytics & Insights Channels & features: ✓ WhatsApp Business API ✓ Social Messaging ✓ Outbound Messaging ✓ Livechat ✓ Chat widget ✓ Teams module ✓ Smart routing ✓ Call deflection ✓ Tag & label management ✓ User management ✓ Contact management

Whelp is an AI-based cloud and on premise solution for faster, more personalized customer support. Call centers, BPOs, inbound and outbound sales teams from airlines, healthcare, education, insurance, banking, retail and etc. Deliver personalized support across all channels from one screen. Build life-long customer relationships. Use our live chat to connect with valuable leads on your website when you’re online, and automate capturing their info when you’re not: our Chabot is at your service. Engage in meaningful conversations with customers in real time to increase loyalty. Pick things up right where they left off last - no repeat or recap required. Provide outstanding service to your customers where they are, from voice to chat, SMS, email and WhatsApp in a single screen. No add-ons or plug-ins required. Assist your customers quickly with personalized and swift support.

Rake replaces LiveChat and similar website chat applications. Rake replaces Slack and similar work messaging applications. Rake is a connected, infinitely searchable chat and messaging platform. Rake is omnichannel first to help you connect everywhere with everyone. Studies show that live chat on your website improves lead conversion by up to 4x. Rake's customizable chat widgets for your websites and landing pages require a minimal javascript implementation and do not slow down web page-load or performance. Plugins are available for popular CMS and eCommerce platforms. View live visitors on your website, including visitor geo-location, duration of the current session, previous visits, pages viewed, current page viewing, and other useful statistics. Then, when the moment is just right, craft a custom invitation to chat.