Audience
Ecommerce, Education, Finance, Healthcare, Insurance, Telecom
About ICE Chat
Contact/Call Centers, any website that experiences a good flow of visitors, organizations that need to support online customers, e-commerce websites.
Integrated Customer Engagement (ICE) offers a perfect software solution for businesses to overcome the challenges of today's competitive environment. ICE has Chat, Email, Custom application, and Quality Assurance, all integrated, and allows you an easy switch over for different functionalities. ICE has been uniquely designed to offer different solutions built upon a common platform while still being independently operational. ICE ensures greater Customer Engagement.
Also, deliver top-notch customer service with integrated AI-enabled Chatbot to scale your support, sales, and marketing goals through actionable analytics, seamless integration, auto-distribution of chats, and email integration for an absolute omnichannel customer experience.
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Pricing
Starting Price:
$45.00/month/user
Pricing Details:
ULTIMATE $65/month/user
ENTERPRISE, Get a Quote
ENTERPRISE, Get a Quote
Free Trial:
Free Trial available.
Integrations
Company Information
Etech Global Services
Founded: 2003
United States
www.etechgs.com
Videos and Screen Captures
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Product Details
Platforms Supported
Cloud
Android
Training
Documentation
Live Online
In Person
Support
Phone Support
24/7 Live Support
Online
ICE Chat Frequently Asked Questions
ICE Chat Product Features
Live Chat
Canned Responses
Supported
Customizable Branding
Supported
Geo Targeting
Supported
Offline Form
Supported
Proactive Chat
Supported
Screen Sharing
Supported
Third Party Integration
Supported
Transfers / Routing
Supported
Website Visitor Tracking
Supported
