Audience

Hotels and other hospitality industry companies.

About HiJiffy

All-in-One Communication Platform for Hotels
Increase your direct bookings and your customer satisfaction with our cutting edge AI-powered Chat Booking Assistant and a one-stop platform for all your communication channels

Pricing

Starting Price:
€ 149.90 /month
Pricing Details:
Full pricing details here: https://hijiffy.com/pricing/
Free Trial:
Free Trial available.

Integrations

Ratings/Reviews

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Company Information

HiJiffy
Founded: 2017
Portugal
hijiffy.com

Videos and Screen Captures

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Product Details

Platforms Supported
Cloud
Training
Documentation
Live Online
In Person
Support
Phone Support
Online

HiJiffy Frequently Asked Questions

Q: What kinds of users and organization types does HiJiffy work with?
Q: What languages does HiJiffy support in their product?
Q: What kind of support options does HiJiffy offer?
Q: What other applications or services does HiJiffy integrate with?
Q: What type of training does HiJiffy provide?
Q: Does HiJiffy offer a free trial?
Q: How much does HiJiffy cost?

HiJiffy Product Features

Chatbot

Call to Action Supported
Context and Coherence Supported
Human Takeover Supported
Inline Media / Videos Supported
Machine Learning Supported
Natural Language Processing Supported
Ready-made Templates Supported
Reporting / Analytics Supported
Social Media Integration Supported
Payment Integration Not Supported
Prediction Not Supported
Sentiment Analysis Not Supported

Customer Communications Management

Chat / Messaging Supported
Email Distribution Supported
Interactive Content Supported
Multi-Channel Communications Supported
On-Demand Communications Supported
Personalization Supported
Template Management Supported
Batch Communications Not Supported
Content Management Not Supported
Print Management Not Supported
Video Content Not Supported

Customer Service

Live Chat Supported
Queue Management Supported
Surveys & Feedback Supported
Alerts / Escalation Not Supported
Appointment Management Not Supported
Call Center Management Not Supported
Email Management Not Supported
Knowledge Base Not Supported
Performance Metrics Not Supported
Self Service Portal Not Supported
Social Media Integration Not Supported
Virtual Assistant Not Supported
Workflow Management Not Supported

Email Management

Response Management Supported
Shared Inboxes Supported
Signature Management Supported
Spam Blocker Supported
Data Recovery Not Supported
Email Archiving Not Supported
Email Deletion Not Supported
Email Discovery Not Supported
Email Monitoring Not Supported
Email Recall Not Supported
Queue Manager Not Supported
Routing Not Supported
Whitelisting / Blacklisting Not Supported

Live Chat

Canned Responses Supported
Third Party Integration Supported
Website Visitor Tracking Supported
Customizable Branding Not Supported
Geo Targeting Not Supported
Offline Form Not Supported
Proactive Chat Not Supported
Screen Sharing Not Supported
Transfers / Routing Not Supported