Compare the Top Knowledge Management Software for Cloud as of October 2024 - Page 13

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    Beloga

    Beloga

    Beloga

    The intelligent knowledge hub that transforms how power users and teams capture, connect, and evolve collective wisdom. In today's digital world, the greatest challenge is storing data from different sources in one place and retrieving insights from it at lightning speed. Harness scattered knowledge effortlessly. Beloga's capture feature instantly consolidates notes, files, documents, and links from various sources into one unified platform. Focus on learning while the logo handles organization, revolutionizing your information. Seamlessly search across multiple sources simultaneously, revolutionizing information retrieval from personal data to web insights. Customize your search experience by selecting one or multiple sources, ensuring the most relevant and accurate curated information at your fingertips. Create a digital sanctuary with a dedicated library tailored just for you. Safely and securely store all your thoughts, ideas, and knowledge in one centralized location.
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    KnowledgeIQ
    Our knowledge management solution inspires success and delivers powerful brand experiences. Imagine your collective knowledge captured in one place, secured, organized, and easy to find. Now add intelligence through machine learning to personalize the experience and continually adjust the knowledge presented to your teams and customers. We believe technology solutions should add value and be useful to every member of your team and to customers. So we built KnowledgeIQ – for your business for everyone Understand how your teams can deliver exceptional experiences to your customers. Learn, resolve, teach, create, control, and deliver exceptional experiences. See how knowledge management empowers and creates business advantage.
  • 3
    RightAnswers

    RightAnswers

    Upland Software

    Enterprise knowledge management software for better support. Improves your agent-based and self-service support with AI-powered knowledge management software. Create a knowledge-sharing culture that delivers a better customer experience. Spread the power of knowledge across your organization. Enable every member of your organization with access to a central repository to contribute and retrieve support knowledge. Deliver a meaningful multi-channel user experience. Combine AI-enabled search, user-friendly interfaces, gamification, and federated content across multiple sources to ensure the ultimate customer experience. Drive engagement by keeping your knowledge base complete and up to date by detecting gaps in your knowledge base. Interactive dashboards offer insights into the health of your knowledge base and provide information on knowledge base usage, effectiveness, and adoption.
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    Almanac

    Almanac

    Almanac Labs

    Almanac is the fastest doc editor ever built. ‍ Free yourself from bad collaboration. Spend time doing, not meeting. Work like the world's most productive people. Work has changed. Your tools should too. So we designed the doc editor you deserve. 2020 brought the future of work roaring into the present. It’s online. It’s distributed. It’s global. And even when we go back to the office, nothing will be the same. Change is scary, but also invigorating. We have the opportunity to reinvent how we work and collaborate in a way that actually works: More inclusive. More creative. More focused on what’s truly important. We’ve redesigned the document editor to move as fast as you. To maximize creative flow and eliminate collaboration overhead. Imagine an experience where you don't need a meeting to get on the same page, because everyone knows the exact status of your work, and what needs to happen next. Where every stakeholder can edit freely and give feedback without overwriting others.
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    Engagelyee

    Engagelyee

    Engagelyee

    Empower employees to establish and build new social relationships and create synergies within the ecosystem that accelerates business goals. Identify, engage and nurture priority prospects through social media assets of your workforce. Deeper insights around brand perception and convergence of big data to business strategies, enabling manager to take a better informed decision around marketing and product practices. Monitor employee posts engagement & reach, with metrics such as engagement value, earned media value and LTV (Life-time value). Create a centralized wiki in the form of learning forum for brand’s marketing & sales collateral repository in the form of PPT, whitepapers, reference materials etc. Tap into the customer lifecycle and engage with customers, potential customers, brand evangelists, target audiences with specific, personalised and humanised brand voices.
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    OpenFox

    OpenFox

    OpenFox

    The quick and effective set up of our national knowledge base was made possible by the simplicity of the openfox.io platform. Don't get lost in your data. Give your organizational knowledge a central home and utilize what you know effectively in your business processes. Our experts will help you navigate your knowledge complexity in the most impactful way. Start understanding instead of putting all your energy into organising and searching. Empower your employees with what they need to know, monitor with permissions and auditing capabilities. Collaborative writing, powerful editing, multi-lingual out of the box. Easily find what you're looking for by combining your structured and free form knowledge. Desktop, full mobile support & compatibility with accessibility requirements.
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    Clibu

    Clibu

    Clibu

    When you want to assemble information from various sources, but primarily from content you have found on the Web, you need a way to save it, identify it and easily access it at a later time. This is the beauty of Clibu - don’t bother with next-to-useless bookmarks, or unconnected Word™ and HTML files. And Clibu has the wherewithal should you want to share & collaborate on your research project with colleagues, friends or family. Use your time more productively with Clibu and overcome the deficiencies and frustrations of inadequate alternatives. Quick and easy information gathering is key to making a product like Clibu one you don’t hesitate to use. Use Clibu to create rich text notes with images and edit information clipped from web pages.
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    ChatLingual

    ChatLingual

    ChatLingual

    Our cloud-hosted, software-as-a-service Agent Success Platform is specifically designed for enterprise-scale Customer Support teams—enabling agents to help customers across languages and channels. We built ChatLingual to be intuitive and user-centered, which means agents spend less time navigating software and more time providing an exceptional customer experience. ChatLingual lets your support agents communicate with customers in any language, instantly. For example, English-speaking agents in a single location can provide support to customers in Russian, Arabic, Portuguese, or 100+ other languages—with ChatLingual seamlessly processing the translation. ChatLingual’s flexible design integrates with your existing systems, including CRMs, ticketing platforms, chatbots, and Natural Language Processing APIs. Integrations with ChatLingual usually only take hours or days, as opposed to the weeks or months often required by older enterprise platforms.
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    Rimeto

    Rimeto

    Rimeto

    Rimeto brings together any information, from any system so people holistically understand all their colleagues, across business units, functions & geographies. When people can find and understand each other, they can effectively work together. Understanding each person's focus enables cross-functional collaboration and helps avoid duplicate work. Rimeto unlocks your organization's collective experience, skills and relationships. Employees get the insight they need to drive impact. All employees - especially millennials - expect modern, powerful, consumer-grade enterprise tools. Your people value access to information that makes them feel more connected to each other and your organization. Rimeto makes this critical information accessible everywhere work happens. Rimeto is continually enhanced to deliver best-in-class employee experience and support the latest technology.
  • 10
    Aderant Handshake
    With over 40 business system integrations, Aderant Handshake eliminates the need to go through multiple systems and locations searching for data and information at your firm. Offering both out-of-the-box and fully customizable platforms to aggregate data into one, easy-to-manage and search application, Handshake streamlines sharing and collaboration for within your firm. Personalized dashboards can be surfaced wherever your users prefer to work: the company intranet, SharePoint, Expert Assistant Professional, Microsoft Teams, and SharePoint Online, to name a few.
  • 11
    Balance Theory

    Balance Theory

    Balance Theory

    Knowledge sharing and collaboration approach result in onboarding new talent faster. Reduce time spent on knowledge management and asking & answering questions leveraging integrated cyber knowledge. Collaborate and align from day 0. An aligned and transparent delivery process to accelerate readiness. Identify and remediate single points of failure prior to employee attrition issues. Highly-available backup of your organization's cyber defense configurations and decisions. Share insights and align internal teams. Move faster with your own organizational collaboration network. Discover community-shared cyber content to reuse and enhance your own cyber programs. Collaborate live with content contributors within stories, through chat or live sessions. Stay in the know on content status, tasking and team commentary to keep your team informed.
  • 12
    Pragma

    Pragma

    Pragma

    Access your organization's knowledge sources, find information in Slack, and tap into past conversations to unlock what you need, instantly. Pragma reveals, and structures needed organizational knowledge otherwise hidden or scattered across multiple platforms and provides easy access to it, whenever you really need it. Get instant answers to your questions with our Chat with your Data feature. Access your organization's knowledge sources, find information in Slack, and tap into past client conversations to unlock valuable insights. Facilitate learning and fuel business best practices with access to verified responses and the continuous enablement of new updates and processes. Identify missing or outdated information and create new up to date knowledge. Loop in subject matter experts to contribute, approve, and improve.
  • 13
    Serif

    Serif

    Serif

    Creating and maintaining comprehensive docs, FAQs, guides, and references is a never-ending task.
  • 14
    ONTEC AI

    ONTEC AI

    ONTEC AI

    Your own GPT for all important documents. Without misinformation, with the highest level of privacy. Project expertise for employees, helpdesk for customers, guidelines for partners - many stakeholders need access to your company’s knowledge. Manually searching for this data costs valuable resources and is prone to human error. Conventional AI solutions can help, but often at the expense of information quality and privacy. ONTEC AI is the solution for companies with sensitive data that comply with European privacy standards.
  • 15
    SICURA

    SICURA

    noHold

    noHold has been developing SICURA for over 20 years. Its patented technology is designed for non-programmers to build and maintain the platform without help from an engineer. Our Platform collects end user interactions to decipher trends and patterns that help you improve your marketing, sales and customer care strategies. The true value of this platform lies in the information we discover from raw customer input. Our Virtual Assistants start the conversation with your customers. Through the Virtual Assistant end users engage with our AI Platform, which can help identify answers to issues and complete an action, like submitting a form. An Online Educational Institution added a Virtual Assistant link to their learning system. This resulted in a 46% reduction in support tickets each quarter. A Government Agency reduced escalation to a live agent by 52% by placing their Virtual Assistant on their phone system.
  • 16
    MindTouch

    MindTouch

    MindTouch

    MindTouch is a United States software company that was founded in 2005, and offers a software title called MindTouch. MindTouch offers training via documentation, live online, webinars, and in person sessions. MindTouch offers a free trial. MindTouch is knowledge management software. With regards to system requirements, MindTouch is available as SaaS software. MindTouch includes phone support support, 24/7 live support, and online support. Some alternative products to MindTouch include Archbee, ProProfs Knowledge Base, and Document360.
  • 17
    iGMapware

    iGMapware

    iGMapware

    iGMapware is a single, authoritative source about all your information assets, from electronic documents, to emails, to hard copies. It offers a: ​ Single view of information held by all your departments, minimizing department silos and dark data risks Integrated view of information held by third parties, such as your benefits service providers Instant snapshot of your information compliance, including privacy, security and business retention attributes Comprehensive data about your software applications and the privacy and other data that is maintained in those applications Trusted compliance with views and searches of laws and regulations that govern your data and records.
  • 18
    Knova

    Knova

    IgniteTech

    Knova is built on a simple design philosophy: streamlining the help desk agent’s job means higher productivity, happier customers and happier staff. Help users resolve issues themselves on-demand, and proactively deliver information about known issues to targeted customers. Your best product experts are often your own customers. Knova incorporates forums to build user-driven knowledge communities. Let users find exactly what they're looking for through intelligent search that speeds issue resolution, whether they're your internal employees or your external customers. It's a much more user-friendly approach than basic enterprise search, FAQs and traditional content management solutions. Knova goes beyond basic search, getting smarter every time you use it. Star ratings and feedback on article quality help ensure users are getting the best advice.
  • 19
    Younicycle Web Manager System
    Younicycle is a United States software company that was founded in 2003, and offers a software title called Younicycle Web Manager System. Younicycle Web Manager System is knowledge management software. With regards to system requirements, Younicycle Web Manager System is available as SaaS software. Costs start at $35.00/month. Younicycle Web Manager System includes phone support support and online support. Some alternative products to Younicycle Web Manager System include Avrio, AllAnswered, and AllegroGraph.
    Starting Price: $35.00/month
  • 20
    FIRST WebAdmin

    FIRST WebAdmin

    FIRST Software Solutions

    FIRST WebAdmin delivers a flexible and efficient system for bibliographic control, with a range of library service and management options for Librarians and information management professionals. It comprises both an LMS (Library and Information Management System) designed to match the specific needs of special Libraries of all sizes and a fully integrated KMS (Knowledge Management System )which provides the ability to record and maintain a knowledge profile of your organization's people. Web-based client application used by information professionals to maintain the FIRST LMS database. It comes with multiple in-built functions for Cataloguing, Budgets, Acquisitions, Serials Management, Routing, Authority File Management, Circulation, Inter-Library Loans and more. Web-based client application used by information professionals to maintain the FIRST KMS database.
  • 21
    Yext

    Yext

    Yext

    Yext (NYSE: YEXT) helps organizations answer every question about their business. Yext's Answers Platform collects and organizes content into a Knowledge Graph, then leverages a complementary set of products — including Listings, Pages, Reviews, and Search — to deliver relevant, actionable answers wherever customers, employees, and partners look for information. For over 15 years, thousands of companies worldwide have trusted Yext to create seamless content-driven experiences at scale across search engines, websites, mobile apps, and hundreds of other digital touchpoints. Learn more at yext.com.