iGMapware

TrilioVault adheres to the characteristics required by cloud environments and is flexible, fault tolerant, and forever scalable. It offers seamless self-service, multi-tenant, policy-based comprehensive backup and recovery of workloads running in OpenStack. The solution captures environmental points-in-time (application, OS, compute, network, configurations, security groups, data and metadata of an environment) as full or incremental snapshots. These snapshots can be held in a variety of storage environments including NFS, Swift and 3rd party arrays. With TrilioVault’s single-click recovery, organizations not only improve Recovery Time Objectives (RTO) and Recovery Point Objectives (RPO), but also can have the confidence of migrating legacy applications and workloads into production environments with no fear of data loss. IT departments can fully deploy OpenStack solutions and provide business assurance through enhanced data retention, protection and integrity.

Whether you’re in financial services, healthcare, insurance, banking or any other industry where your employees need access to information at their fingertips, knowledge management is a crucial component in the success of this experience. KMS Lighthouse is the next-generation knowledge management solution used by brands globally. Our cutting-edge solution: ✅ Can cut employee training times by up to 50%. ✅ Increases productivity ✅ Reduces costs ✅ Reduce error rates ✅ Increase First Call Resolution (FCR) by up to 40% ✅ Easily integrates with your preferred tools, allowing you to increase productivity across all channels and departments. ✅ Is trusted by some of the biggest brands in the world. When your agents need information in real-time, our software is responsive which means an enhanced customer experience.