Best Knowledge Management Software for Cloud - Page 12

phpMyFAQ is a mobile-friendly, feature-rich, scalable open source FAQ web app for PHP 7 and PHP 8. phpMyFAQ is a mobile-friendly, multilingual, scalable, completely database-driven FAQ software and offers the following features, from single FAQ sites up to enterprise ready integrations. You can administrate your users, groups, news, categories, FAQ records, attachments, comments, glossary items, stop words in the password protected administration backend. You can assign permissions to users and groups, you can create users and user groups with permissions and category and even record restrictions for viewing and creating/editing content. It's even possible to secure the whole FAQ frontend. Your users can easily find questions and answers using the search feature with search in all languages or in one category. You'll also get a list of the most popular searches and you get a graphical report. By using Elasticsearch you greatly improve the search experience for your users.

Atlas is an all-in-one digital workspace for knowledge, communication and collaboration that is built on and for Microsoft 365. Our platform solves the problems everyone has – too many digital tools, too many silos, too much noise and too much stuff that's too hard to find. Atlas simplifies the working experience, easily and efficiently connecting people to people and people to knowledge. One digital platform where knowledge, communication and collaboration are beautifully brought together to create connected experiences and empower people to be their best. The way we work has changed. Atlas brings knowledge, communication and collaboration beautifully together in one digital workspace, enabling people to easily find and share information, vastly increasing collaboration and knowledge sharing. The key to harnessing and sharing knowledge is promoting inclusivity and connecting the right people with the right information.

When customers pose critical questions to your business, they expect fast and efficient service, even when they’re dealing with virtual agents. Knowledge Assist uses artificial intelligence and machine learning to help agents in your contact center resolve customer issues quickly, accurately and consistently. Knowledge Assist is an AI-driven knowledge base integrated into contact center and virtual agents’ desktops to deliver up-to-date, accurate answers and guidance. Our solution helps your agents understand the intent of customers’ questions, provide consistent answers across channels, build trust and drive customer conversations. Knowledge Assist uses AI to empower your contact center agents with accurate, relevant information in real time. It blends highly crafted responses, integrates to relevant data sources, and reads internal and external websites and documents to create an evolving knowledge base that assembles the most relevant information.

The k03 knowledge management offers numerous setting options for daily handling in the paperless office. That makes it easy to use and flexible in terms of content. With the rights-role concept, every employee sees exactly what counts for him. The system offers two different menu types in order to bring the user quickly to the desired information: overlapping or as a tree structure that can be folded out. In this way, all content is always available immediately. With the koviko intranet, your knowledge management in companies has a new, central communication channel. You transport news in daily business via news. You present the larger topics of company policy or background in a blog post. This creates an efficient and effective knowledge transfer throughout the company.

Is your organization taking full advantage of your collective knowledge? Most organizations have a huge amount of Collective Intelligence, but unfortunately is not exploited properly. Let your content reach the employees in context. People tend to search in the internet instead of searching in the intranet. With Collokia Context, you don’t need to change their habits, users may continue searching outside, but relevant internal content will be shown to them. Collokia agents integrate with the tools that your knowledge workers already use and serve as co-pilot, connecting them with information, resources or people when they need help. We can smoothtly integrate our products to your knowledge management system, authentication. or any other enterprise solutions that currently runs in your organization. Collaboration is crucial to improve creativity and productivity, the problem is how do you know with who to collaborate? who else is interested in the same subjects?

Foam is a personal knowledge management and sharing system inspired by Roam Research, built on Visual Studio Code and GitHub. You can use Foam for organizing your research, keeping re-discoverable notes, writing long-form content and, optionally, publishing it to the web. Foam is free, open source, and extremely extensible to suit your personal workflow. You own the information you create with Foam, and you’re free to share it, and collaborate on it with anyone you want. The editing experience of Foam is powered by VS Code, enhanced by workspace settings that glue together Recommended Extensions and preferences optimized for writing and navigating information. To publish your content, you can set it up to publish to GitHub Pages, or to any website hosting platform like Netlify or Vercel.

Synaptica’s Graphite is a powerful tool for quickly designing, building, and managing Knowledge Organization Systems (KOS) using an intuitive graphical user interface. Graphite is based on Linked Data and Semantic Web standards and utilizes native RDF concept modeling. Powered by a graph database, Graphite offers speed and flexibility in the creation and management of various types of controlled vocabularies including taxonomies and ontologies. Quickly design, build, and manage enterprise Knowledge Organization Systems using an intuitive drag-and-drop graphical user interface and workflow. Centralize metadata KOS for rapid delivery to siloed information systems. Reuse schema templates to build standards-compliant KOS and EKGs in minutes. Reduce project costs and fast-track deliverables with libraries of public domain vocabularies.

Enterprise Taxonomies and Thesauri provide the foundation for creating smarter search and discovery, building better navigation, and providing a means of standardizing the language used within organizations to describe what they do, the products and services they offer, and the content they wish to manage. Synaptica KMS term-based taxonomy management software is one of the longest standing Knowledge Organizations Systems (KOS) available. With a history going back 25 years, KMS is constantly evolving, and has long been recognized as an award-winning, innovative market leader by knowledge management professionals around the world. Intuitive user and administrative interfaces, fast system configuration are the hallmarks of the Synaptica KMS. Once basic design details for a controlled vocabulary have been defined, it is possible to set up a system within an hour. Additional vocabularies can be created in minutes.

Information powers your insurance business. But when that information is buried deep inside many different portals and drives, finding what you need can be painfully slow. Bulletins and updates can be a daily affair. With Sage’s central announcement center, you’ve got an easy way to keep your team current with changes as they happen. If your team can use Google, your team can use Sage—it’s that easy. Log in through a browser and things are ready to go. No software installs, IT infrastructure, or steep learning curves are required. Sage’s analytics tell you what users are asking and how often they ask. Use this data to understand information and training gaps in your business, as well as to identify new product and market opportunities. Quick filters help narrow results, info cards display the highlights, and a date stamp shows you how current it is. The full source document is only ever a click away.

The PLATO software SCIO™ is especially popular with experts and moderators. The web-based software PLATO e1ns is recommended to ensure easy handling for all team members in the engineering department. It implies the most important SCIO™ functions. PLATO e1ns is the system for the optimal design of the product development process (PDP). With e1ns PLATO has developed a solution that works in the early stages of PDP. Right where you lay the foundation for cost and risk avoidance. Thanks to the database technology of SCIO™-FMEA, the requirements of knowledge management, multi-user capability and foreign language support are fulfilled. SCIO™-Matrix is the fast method of system analysis. It is used to convert customer requirements into product functionalities through optimal implementation. Complete planning and documentation of process steps. Securely stored and ready for retrieval in the SCIO™ database.

Enabling all enterprise’s AI/ML initiatives to result in consistent and positive impact. Data scientists deserve a solution that makes all their experiments reproducible, every asset discoverable and simplifies knowledge transfer. Managers deserve a dedicated data science solution. to secure knowledge, automate reporting and simplify reviews and processes. Vectice is on a mission to revolutionize the way data science teams work and collaborate. The goal is to ensure consistent and positive AI/ML impact for all organizations. Vectice is bringing the first automated knowledge solution that is both data science aware, actionable and compatible with the tools data scientists use. Vectice auto-captures all the assets that AI/ML teams create such as datasets, code, notebooks, models or runs. Then it auto-generates documentation from business requirements to production deployments.

With the sudden outbreak of the epidemic, how to ensure the complete success of the live broadcast of the New Year's speech after deciding to empty the venue? Feishu unveils the behind-the-scenes story of the "2022 Time Friends" New Year's Eve speech. One-stop "seamless connection" with powerful functions and open applications such as instant communication, video conferencing, calendar, cloud documents, OKR, etc., it is time to say goodbye to the scattered multiple systems and fragmented collaboration experience. Through Feishu OKR "see clearly" and "align" organizational goals and key results, let the corporate strategy be implemented layer by layer, so that every employee can move forward on their own.

Wavelet has been thoroughly benchmarked in being capable of processing over 31,240 payment transactions per second using 240 DigitalOcean instances (2vCPUs, 4GB RAM) under realistic networking conditions where there exists 2% packet loss, capped transfer rates of 1MB/s, and 220ms communication latency. An open ledger for writing scalable, mission-critical, decentralized WebAssembly applications. Wavelet guarantees that transactions are totally ordered, replicated, and consistent on a network of untrusted machines, and thus supports upgradeability, decentralized governance, and smart contract execution with 2-4 second finality on millions of nodes. Wavelet guarantees that transactions are immutable, and irreversible once they are finalized. A novel, secure pruning mechanism reduces the system requirements for running a full Wavelet node to the point of only requiring a healthy Internet connection and 512MB of RAM.

Arbolus innovative technology gives you the tools to access industry professionals faster so you can build better insights. The Arbolus platform allows professionals to monetise their industry experience by helping them connect and share insights with the most reputable businesses in the world. Our platform enables you to engage in calls with industry professionals or read transcripts from previous calls that you or your team have completed. You can always re-engage with professionals that your colleagues know and trust, directly on the platform. Stay connected with all the professionals that you have previously worked with. Quickly add them to new projects and start getting more out of your professional network. Invite your existing professional network and work together on the Arbolus platform. Build your company wide network and make it accessible to your colleagues across the globe.

The first generation of internal communication tools made it easy to chat with co-workers about anything, but it’s easy to become overwhelmed and inefficient on those platforms. ProProfs Collaborate facilitates calm knowledge exchange that goes far beyond chatting. Set up Q&A discussions and chats that are organized to improve your team’s learning and knowledge exchange. Eliminate digging through docs, emails and lengthy chat threads. Private or public groups enable members to communicate, collaborate, ask and answer questions. Company knowledge exchanges are easy to review and fully searchable. Question & answer software organizes knowledge via threads and topics and keeps the best answers to the top of each Q&A. Reduce the noise by separating chat from Q&A sections.

Knowledge automation for customer-facing teams. Teams waste too much time trying to find the information they need to just do their jobs. Seva gives customer-facing teams frictionless access to the wisdom they need, enabling them to achieve better business outcomes faster than they ever have before. Our AI puts your team’s collective knowledge behind every sale, marketing, and customer support member, in real-time. Time wasted searching for and recreating information is time not spent engaging your prospects when you need to be. With Seva, Sales teams improve the quality of their customers' journeys by improving responsiveness and freeing them up to focus on relationships, not mindless searching. Marketers are frustrated because 70% of an organization's precious marketing material goes unused because no one can find it. With Seva, marketers can precisely guide sales teams to the right information they need while getting data-driven insights.

InfiniteKM is a cloud-based platform enabling consistent, compliant Customer Experience (CX) at all touchpoints through superior Knowledge Management (KM). Customers get the right information at the right time while creating an engaged compliant business and operating model with consistent service delivery. Embedding into existing technologies (Salesforce, Dynamics, SharePoint, etc.) the InfiniteKM platform enables governance, risk, and compliance to easily cascade throughout the enterprise and ensure your teams are engaged and empowered with the right answers. Premiere organizations rely daily on InfiniteKM to ensure their teams and customers get the right information, up-to-date and relevant, across all channels for improved CX, and better adherence to compliance. They also leverage the platform to strategically drive leadership alignment, build team culture, and increase employee engagement - further improving their ability to deliver great CX.

The world is lacking a decentralized graph of canonical knowledge that is open, free, and permissionless, and incentivizes agents to enter data into the graph. Our vision is to create a protocol that maps the 10 billion entities that exist and the public knowledge that surrounds them. Triples, also known as fact triples or SPO triples, are the elemental building blocks of facts that link entities together forming a graph. They are the atoms that build the universe of knowledge as we know it. The protocol supports a rich set of triples types, qualifiers, and associated evidence. The triple graph can be used to power Dapps and services that require fundamental knowledge. Each agent can submit triples to be validated, and, if accepted, will be rewarded tokens. Validators and predictions from the knowledge graph itself decide if triples are accepted. In essence, the protocol incentivizes the knowledge graph construction while defending against gaming attacks.

eccenca Corporate Memory provides a multi-disciplinary integrative platform for managing rules, constraints, capabilities, configurations, and data in a single application. Overcoming the limitations of traditional, application-centric (meta) data management models, its semantic knowledge graph is both highly extensible, integrative as well as interpretable both by machines and business users. The enterprise knowledge graph platform re-establishes global data transparency in enterprises as well as line-of-business ownership in a complex and dynamic data environment. It enables you to drive agility, autonomy, and automation without disrupting existing IT infrastructures. Corporate Memory integrates and links data from any source in a central knowledge graph. Use user-friendly SPARQL and JSON-LD frames to explore your global data landscape. The data management in the enterprise knowledge graph platform is implemented by HTTP identifiers and metadata.

Mantium’s AI platform promotes knowledge sharing and alignment within organizations helping teams work towards the same goals. With large distributed teams, a company’s knowledge management systems (KMS) are the key to collaborating and learning about processes, meetings, events, and more. With Mantium, we enable enterprises to quickly and easily find knowledge within KMS, using AI to return the best answers to questions. If Mantium doesn’t have the answer to your question, your team can provide updated information, and the AI will improve for future instances. With Mantium, you can search systems holistically, with Natural Language Processing (NLP), ensuring your team finds the information they need quickly. With our Slackbot integration, you can ask a question on Slack, with no need to switch to a separate app to get the answers you need.

Unlock all your company's knowledge inside Slack. DataQA is a Slack-native knowledge management app that helps teams bookmark, tag and save information inside Slack. Better access to information increases productivity, accountability and employee onboarding success. Bookmark important product discussions, screenshots, explainers. Keep track of links and content shared about companies and market trends. Save frequently asked questions to help new joiners. Follow topics of interest and get digests so you never miss anything. Save frequently-asked questions, shared screenshots and important discussions. Improve the onboarding experience for new joiners and senior employees. Unlike other apps, you don't need to leave Slack or rewrite any content. DataQA just works off your current flow.

One home for all your learning and knowledge. Sana is an AI-powered learning platform that empowers teams to find, share, and harness the knowledge they need to achieve their missions. Give everyone a more immersive learning experience by blending live collaborative sessions with personalized self-paced courses. All from one platform. Lower the barrier to sharing knowledge by letting Sana Assistant generate questions, explanations, images, and even entire courses from scratch. Empower anyone to keep up the energy and engagement with interactive quizzes, Q&A, polls, stickynotes, reflection cards, recordings, and more. Integrate Sana with all your team apps and make your entire company’s knowledge searchable in under 100ms. Github, Google Workspace, Notion, Slack, Salesforce. You name it, Sana can query it.

Paxton is an AI legal assistant that helps lawyers quickly learn new areas of law, rapidly draft and compare documents, deepen discovery, and conduct securities filings and regulatory research. Paxton is trained on 60M+ legal documents, including all published federal case law, most state case law, all state and federal statutes, as well as the SEC's EDGAR. Attorneys can also upload their documents, videos, and audio files to query them or to train Paxton to write like them.

Ask any natural language question and get a concise ChatGPT-like answer. No time-consuming keyword searches across multiple sources or skimming long articles. ASK's tag-less AI technology analyzes customer communications, revealing the customer voice in one sentence insights that show you what to focus on. We follow best-in-class security practices to ensure that your data is completely protected and in line with your privacy policies. We'll have you up and running in hours, no tagging, ontologies, or content mapping. Our AI does it all. We integrate with communication tools, workspaces, project management platforms, customer ticketing systems, knowledge-bases and more. Whatever you use, we've got you covered.

Go beyond the limits of your traditional knowledge base. Easily capture, deliver and measure knowledge like you never have before with EV Self Help, our employee self-service software. Your users will have a more engaging and dynamic way to leverage knowledge to help themselves, the same way they would interact with a human, with the power of natural language processing (NLP) and contextualization. Our employee self-service software has a drag-and-drop design studio that allows for the quick and easy creation of Q&A decision trees. EasyVista Self Help allows you to upload documents and multimedia, such as videos or images, for an engaging experience that enables users to solve problems on their own. The quickstart feature enables subject matter experts to capture existing knowledge documents by automatically transforming formatted Word and Excel documents into guided knowledge procedures and FAQs.

Get a complete overview of the whole KCS journey, next available steps, dependencies, and achievements, exploring Swarmica development tree that guides you through all KCS techniques and phases. It's easy for agents to search through the available knowledgebase right from the ticket workspace and if such knowledge is missed to capture it immediately with minimal effort. Attach, and detach the tickets associated with the issue documented in the knowledgebase to observe the product patterns and trends. Define performance evaluators and give them a tool to assess the adherence to KCS process and the quality of created articles. Provide feedback to agents and make their personal goals aligned with the organization's ones.

Find information across disparate data sources and organizational silos. Critical documents like employee handbooks, user manuals, and insurance policies. A platform with the flexibility to deliver on future applications, whatever they may be. Draft emails, research reports, proposals, and other long and short-form content. Standardized content like FAQ responses, status reports, and product descriptions. Leverage the AI-based guided composition and auto-citation feature to write documents with suggested claims, quotes, and facts based on your input. Once you’re done writing, the fact-checking feature reviews your content for invalidated claims so you can edit where needed. Upload information from your public and private data into knowledge collections and use knowledge extractors to structure it into claims, facts, and quotes.

Supercharge your videos by embedding interactive elements such as questions, polls, banners and more. Create custom groups and deploy targeted content to strengthen team synergy. Save time with extensive search capabilities, deep categorization, and seamless navigation. Managers can feed a simple prompt into our platform and our product uses AI to give them a full-fledged course that they can edit. The content is in the form of bite-sized learning modules composed of text, questions and videos, ending with a course assessment.

Keep your employees informed and connected with a centralized hub for all your information. Unleash the full potential of your workforce with Cognitive Empowerment and Engagement. Our AI-driven solutions go beyond traditional communication methods, intuitively adapting to individual preferences and learning patterns. Foster continuous learning with personalized content, boosting engagement, morale, and cultivating a workplace where cognitive empowerment drives innovation and growth. Streamline your document management processes with our Intelligent Document Nexus for All. Say goodbye to information silos and hello to a unified, AI-powered platform that categorizes and organizes documents effortlessly. From seamless retrieval to collaborative editing, AIX Hub ensures that relevant information is always at your fingertips. Boost efficiency, reduce redundancy, and transform the way your teams access and interact with critical documents.

The intelligent knowledge hub that transforms how power users and teams capture, connect, and evolve collective wisdom. In today's digital world, the greatest challenge is storing data from different sources in one place and retrieving insights from it at lightning speed. Harness scattered knowledge effortlessly. Beloga's capture feature instantly consolidates notes, files, documents, and links from various sources into one unified platform. Focus on learning while the logo handles organization, revolutionizing your information. Seamlessly search across multiple sources simultaneously, revolutionizing information retrieval from personal data to web insights. Customize your search experience by selecting one or multiple sources, ensuring the most relevant and accurate curated information at your fingertips. Create a digital sanctuary with a dedicated library tailored just for you. Safely and securely store all your thoughts, ideas, and knowledge in one centralized location.