Audience
Companies searching for a solution to manage and improve their operations
About SICURA
noHold has been developing SICURA for over 20 years. Its patented technology is designed for non-programmers to build and maintain the platform without help from an engineer. Our Platform collects end user interactions to decipher trends and patterns that help you improve your marketing, sales and customer care strategies. The true value of this platform lies in the information we discover from raw customer input. Our Virtual Assistants start the conversation with your customers. Through the Virtual Assistant end users engage with our AI Platform, which can help identify answers to issues and complete an action, like submitting a form. An Online Educational Institution added a Virtual Assistant link to their learning system. This resulted in a 46% reduction in support tickets each quarter. A Government Agency reduced escalation to a live agent by 52% by placing their Virtual Assistant on their phone system.
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Integrations
No integrations listed.
Company Information
noHold
United States
www.nohold.com
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Product Details
Platforms Supported
Cloud
SICURA Frequently Asked Questions
SICURA Product Features
Knowledge Management
Content Management
Decision Tree
Knowledge Base Management
Artificial Intelligence (AI)
Cataloging / Categorization
Collaboration
Discussion Boards
Full Text Search
Self Service Portal
