Best Customer Service Apps for Android - Page 18
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Compare the Top Customer Service Apps for Android as of November 2026 - Page 18
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1
Wowdesk
Wowdesk
Affordable, flexible, and user friendly omnichannel help desk software helping businesses of all sizes deliver WOWing customer experience. Wowdesk automates tracking, recording, life-cycle of customer service requests and then streamline resolution process. Wowdesk brings together all customer requests from multiple channels into one unified platform. Automate your complaint management processes with Wowdesk to meet regulatory and compliance requirements, ensure customer satisfaction, prevent recurring problems and more effectively track and manage customer complaints. Powerful reporting tools and dashboards provide meaningful metrics to measure performance, customer satisfaction, and return on action.Starting Price: $5.00/month/user -
2
InterCloud9 Voice Messaging and IVR
InterCloud9
InterCloud9's Voice Messaging and IVR Software is a cloud based automated voice messaging and webphone solution with an integrated CRM. Our auto dialer will deliver your pre recorded message to one, hundreds or even thousands of contacts at once while also offering you the ability to make individual calls through an integrated webphone. Send your Text to Speech or Pre-Recorded message without human deviations or mistakes, guaranteeing you the perfect delivered message each and every time. Users have full control to deploy on demand or pre-scheduled calling campaigns individually or simultaneously it's all up to you. Because our automated voice messaging system is cloud based there is no software to download or phone lines required and is fully functional anywhere with an internet connection. You're in full control with a dedicated phone number and web phone to send or receive calls and texts on.Starting Price: $45.00 -
3
Airy Messenger
Airy
From Conversational AI assistants to customer service experiences, own your own conversational platform with open-source Airy. Airy Core is an open source, fully-featured, production-ready conversational platform. With Airy you can process conversational data from a variety of sources. Since Airy's infrastructure is built around Apache Kafka, it can process a large amount of conversations and messages simultaneously and stream the relevant conversational data to wherever you need it. Connect anything from our free open-source live chat plugin to Facebook Messenger & Google's Business Messages to your Airy Core. This is all possible through an ingestion platform that heavily relies on Apache Kafka to process incoming webhook data from different sources. We make sense of the data and reshape it into source-independent contacts, conversations, and messages. -
4
SnapCall
seampl
Use video chat to connect with online leads and increase sales performance — whether it’s Online Shopping, B2B Sales, or Consulting Business. Reproduce the world-famous Live Video Shopping experience, and provide immersive Product Demo. Initiate Online Consultations without leaving the chat conversation. You no longer need to use a third-party video service provider, the video communication takes place directly without leaving the chat. Regardless of your screen sharing needs (presentation display, technical support), the entire experience happens in a single click and inside chat with the client. All agents can instantly playback their call records immediately after the call is ended. Find all your recordings in our embedded dashboard, even weeks after the call ends. Initiate a live video call within the chat with your client. Enhance collaboration by enabling screen sharing.Starting Price: $29 per month -
5
InsuredMine
InsuredMine
Help insurance agents maximize customer life time value - to sell more policies and retain more customers using digital insurance wallet, chatbot, and an agent portal. Features Include: 1. MOBILE APP - Policy Wallet, Push Notification, Reminders, Agent Details, Insurance Cards, Accident Checklist, Home Risk Scan, Customer Profile builder. 2. AGENT PORTAL - Analytics Dashboard, Renewal tracker, Deal Board, Email Integration, Customer Chat, Reports. 3. CHATBOT - Agent Connect, AI Driven QuotesStarting Price: $69per user per month -
6
Cituro
Cituro
With our scalable appointment booking system for medium-sized and large companies, appointment scheduling becomes easier and more efficient. Thanks to the online appointment scheduling process, routine steps are completed automatically, reducing the effort and costs of scheduling appointments. At the same time, your employees gain valuable time and can fully concentrate on their core business. A modern service for your customers, which at the same time relieves your employees. With the online appointment booking from culture, your customers can book appointments around the clock. With just a few clicks, you can choose the service you want and the time you want – easily and conveniently online. The booked appointment is then automatically entered in the employee's appointment calendar in real-time.Starting Price: €19.95 per month -
7
eLucid
WisdmLabs
eLucid is a powerful and comprehensive learning platform built for small and large enterprises to streamline take control of the employee, customer and partner training processes It covers every aspect of the training process— learning, practicing, and testing— making it a one-of-a-kind platform for a continuous learning environment. eLucid brings together conventional and superior tools to suit your enterprise learning needs and amplify training outcomes. -
8
Paldesk
Paldesk
Paldesk is a live chat software that helps convert your website customers. Perfect for both marketing and sales efforts, it connects multiple channels into one single dashboard. From there, it's easy to keep track of all your real-time conversations and follow up on with ease over e-mail. Offering flexibility and a dynamic app interface, it stands out as being adaptable and customer oriented when you need it the most.Starting Price: $9 per user per month -
9
maaiiconnect
M800
maaiiconnect makes customer engagement simple. It is the only cloud-based platform that brings digital and telecom communications together to help businesses deliver seamless customer experiences. Be a truly omnichannel business. Centralise channels such as WhatsApp, WeChat, Facebook Messenger, SMS, Virtual Numbers, Video Conferencing, and a Web Communications Widget for Live Chat and Web Calls into one place with full customer relationship history, customer data, CRM, ticketing system, and rich insights.Starting Price: Free -
10
Streem
Streem
Elevate your customer's experience and put them first at every step with Streem's AR-powered remote video and support platform. Streem's AR-powered video incorporates into any channel strategy and amplifies your teams' ability to deliver customer-first experiences by seeing a space and capturing the right information the first time. Experts can launch a live remote video session on any channel only when seeing the space is necessary. AR-powered remote video is the most effective channel when customers need to show a product or space. Data sharing breaks down silos between teams and customers securely, consistently, and reliably. Streem offers the easiest AR-powered live video experience in the market, allowing experts and customers to focus on the conversation and not on the technology. Our team of Computer Vision and AI leaders are redefining the mobile camera into the future intelligent camera. -
11
FittleBug
AGS Aquisition
FittleBug is a real-time scheduling tool for the services industry. No blocks of time, FittleBug allows for down to the minute functional booking and many other unique features not seen in other "scheduling" tools. 4.8 out of 5.0 Stars!Starting Price: $50.00/month -
12
SMART Software
SMART
Field service management software for every industry. From streamlining routes to in-depth reporting and analysis, SMART Software is with you side by side to help your service company thrive and expand. Our top-notch software support team constantly proves itself to be the best in the business and includes on-site training. Streamline your operations while keeping all of your important customer and business data in one place. Our inventory management, equipment tracking, time management, and reporting boosts your bottom line. Keep track of all aspects of Service Issues, from ticketing and technician routing to inventory control and vehicle maintenance. We forecast vault cash differently than any processor or ATM software on the market. Our customers are returning 20% of their vault cash using ATM SMART. SMART includes a fully integrated, powerful, and successful CRM solution to manage the relationships with your customers, vendors, and sales prospects.Starting Price: $74.99 -
13
Picktime
Picktime
Picktime is packed with powerful features that will help you schedule your appointments, classes, rooms, equipment, etc. with ease. Our scheduling platform is made for any kind of business. Be a salon that offers appointments, a tutor that offers classes or a co-working space that needs to manage spaces - we are a one-stop solution for anyone who needs scheduling to increase their efficiency and maintain hassle-free bookings. Manage your Customer data, their appointment history all in one place. Keep track of all your bookings, invoices and refunds. Check your revenue, account activity & upcoming bookings. Give your customers priority service by pre-booking their slots. Stay informed about upcoming, cancelled & rescheduled bookings. -
14
Softeligent
Softeligent
Softeligent will help you better manage telecom expenses, including telephone, Internet, data lines, and wireless services. Use Softeligent to optimize services, so you can lower the costs associated with wireless devices and service contracts. Plus, keep track of your inventory. Use Softeligent to determine how IT-related expenses should be allocated to the various departments within your enterprise. Through Softeligent, you can keep track of your IT assets, so you can better manage what you own.Starting Price: $250 per month -
15
CoSurfing
CoSurfing.net
CoSurfing.net is a solution for customer interaction direct from the web page. The platform helps you guide your customers through your website in easy way. Use chat, audio, video and co-browse with your customers. Our wizzard helps you set up CoSurfing.net services in 3 simple steps - Try it for free. Browse your website together with your customer. It's simple and secure. No installation required. Enter a new era of communication – use Co-Surfing. Use the most popular way of communication on the Internet – live chat. Develop customer relations easier than ever before. Receive calls from your customers via your website. Improve your communication right now! Let your customers leave you messages even when you are offline. You will read them at your convenience. Highlight the information you are talking about. Highlight the information you are talking about. Point your customer at what he is looking for. Save time and money by helping your customers.Starting Price: €190 per month per domain -
16
SightCall
SightCall
At SightCall, we believe the more you see, the better you serve. By bridging the gap between the digital and physical worlds, SightCall ensures instant, tailored, and connected engagement so you can deliver remarkable customer experiences every time. Extend the power of your best people with technology that will transform service from a cost center to a strategic differentiator and driver of growth. Trust a platform built on a secure global network that works when and where you need it. Guarantee end-to-end system visibility with effortless integration across your digital ecosystem. -
17
piHAPPINESS
piHAPPINESS
Fast track to a brilliant approach, smarter service & happier customers. In just 30 seconds, captures the core customer insights you need. piHAPPINESS customer feedback system is the fastest way to know your customer satisfaction. As a customer feedback app, offers feedback-collecting Emoticons, Net Promoter Score® (NPS®), Dynamic Questionnaire and feedback forms to track customers’ opinion and satisfaction level. Grow your customer feedback response rate by changing the questions dynamically with the help of our customer feedback platform. No need to irk customers with long surveys. Easy to create and customize the questions as per your business demands. Make your customers feel that you care for them when they have concerns or complaints or suggestions about your business, with effective and improved customer feedback management.Starting Price: $49.99 per user per month -
18
Qonvo
ChatLogix
Are you keeping up your side of customer conversations? Deploy Qonvo for free and start growing your business one conversation at a time. Chat With Your Customers via WebChat, SMS, Messaging Apps, Social Media and Email. Manage all customer conversations in one place. Qonvo is the multi-channel messaging app designed with your customers in mind. Regardless of how each of your customers chooses to communicate, your team can reply from Qonvo. It's as easy as texting friends and family. Qonvo provides the visibility, collaboration and analytics tools that your team needs to never drop the ball on a customer inquiry. Get your customers what they need, when they need it and watch the magic unfold. Efficiently manage conversations in your company's general email inboxes and messaging channels. Your team can leverage annotations, conversation tagging, and assignments to prioritize their work.Starting Price: $67 per month -
19
BirdSeed
BirdSeed
All-in-One Website Sales Center. Add 12 powerful tools including Live Chat, Testimonials, Meetings, Announcements, FAQ, Videos, Call Requests and more. All built into just one simple button! Once you realize how many different tools are required to engage more website visitors, you'll see why Birdseed is the solution you've always needed! Live chat is powerful, but it has limitations. Many visitors aren't ready to interact directly yet while still just gathering information and trying to figure out if you provide the right service or product they are looking to purchase. Often you are compared to another purchase option, so how do you quickly let your prospects know they are can trust you or understand what sets you apart from competitors? Some people aren't accustomed to live chat, they may find it impersonal, or feel their question is too complex to type so being able to quickly make or request a phone call is important. -
20
EasySend
EasySend
EasySend is a no‑code platform for building and automating digital journeys. Forget static forms—turn customer onboarding, applications, quotes, service requests and other processes into personalized, end‑to‑end workflows that work across every channel. You can launch powerful digital experiences without writing code, connect them to your CRM, ERP and other apps to manage customers at scale, and optimize them with built‑in e‑signatures, integrations and analytics. Trusted by enterprises worldwide, EasySend meets stringent security standards—including SOC 2, GDPR and HIPAA—and accelerates digital transformation from fast onboarding to enterprise‑grade solutions. -
21
Apty
Apty
Apty is a Digital Adoption Platform (DAP) that helps enterprises scale process execution across the tools they already use—including custom-built apps. While other DAPs only support select tools, Apty works across Salesforce, Workday, ServiceNow, Oracle, and proprietary systems—without heavy lift or complexity. Get your teams executing faster, with fewer errors and measurable results—no matter what software they’re using. -
22
Hippo
JungleWorks
Hippo is a comprehensive tech suite that helps you improve your marketing efforts and customer experience. Hippo has 2 offerings: - Conversational Support enables you to provide best-in-class customer support with help of Chatbots that can cater to customers' queries and problems 24*7. Live chat through which your agents can solve complex problems and provide a personalized experience. You can now also converse with customers through phone or audio/video calls. - Customer Engagement Automation covers all the marketing aspects of your brand and helps you deliver an exceptional experience throughout the customer journey. You can broadcast messages and campaigns in a ma With Hippo, you get to provide your customers with proactive support and reach them across platforms and channels from a single dashboard. You can engage with your customers on the channel of their choice and provide them with a delightful personalized experience. -
23
Insocial
Insocial
Insocial allows you to collect customer feedback at any moment during the customer journey and to gain actionable insights that can be used to optimise your customer experience! Customer Experience (CX) - This is the sum total of all interactions between an organisation and a (potential) customer, for which the customer's experience during every interaction is weighed against that (potential) customer's expectations. When this is not the case, you won't create loyal customers and you won't, in the long run, win from your competitors. Gather invaluable customer feedback at all relevant moments during the customer journey. Translate your customers’ experiences into real-time information and bring the feedback back to your employees. Use your customers’ experiences to instantly boost your online reputation via your website, social media channels and Google's search results (SEO & SEA).Starting Price: $250 per month -
24
Solv
Solv Health
Solv is a scheduling, virtual care and patient engagement platform proven to increase visit volumes and patient satisfaction. Solv provides a digital presence for providers to want to offer convenient, accessible healthcare to their patients, with features including: - Online self-scheduling - Digital registration with insurance capture and electronic consent - Online payment - Video telemedicine - Automated waitlist management and optimization - Secure chat - Feedback, surveys and reputation management - New patient acquisition - Returning patient loyalty portal Solv offers three solutions to engage patients, increase visit volumes and improve satisfaction. - Solv Patient Experience OS - Solv Video Telemed - Solv App for PatientsStarting Price: $1.00 -
25
Intiveo
Intiveo
Patient communication software that's personal. Effortlessly connect with your patients through automated and customizable appointment confirmations, recall reminders, booking requests, and reputation management. Text, email, and voice reminders are personalized, right down to specific appointment types and tailored to your dental practice. Send messages in multiple languages. Whether you are a dentist with one staff, multi-location clinics, an Academic institution, or a DSO with multiple offices, Intiveo is customizable and configurable for all your patient communication needs. Intiveo’s after-care feels more personal and reassures patients that they chose the right endodontist, helping to eliminate negative online reviews and increase referrals. -
26
Carrot quest
Carrot quest
Optimize user support with chatbots and knowledge bases. Carrot quest tools help increase sales on sites without generating new traffic and provide better user support. Business chat is the main way of sales and customer support.Starting Price: $10.80 per month -
27
Count3r
Teller
Connect customers' online journeys to personal advice. Improve face-to-face, phone-, video- and chat advice with our platform. Connect journeys - from your website to personal advice. Use our simple JavaScript plug-in on your brand's website to anonomously track your visitors' journeys. The plug-in automatically connects these journeys to a personal advice conversation, either on location or by telephone. Insights from the online journeys are presented to your advisors via a customized app. Save advisors' time. Modern shopping is fueled by the internet, yet many sales associates are still disconnected. Count3r assists employees with vital product, sales, and store information on a tablet. Let your sales force become trusted shopping guides again, while selling up to 20% more. We enable advisors to sell more confidently to every customer, on every department, and more profitably. Boost conversion with exceptional customer experiences. Count3r blends the best of online shoppingStarting Price: $49 per month -
28
MarketBox
MarketBox
Simplify your service business and grow with MarketBox. MarketBox software is designed to solve the unique challenges of businesses with mobile workforces. Our suite of tools enables you to easily manage workers' schedules and travel zones. Empower your customers to book and schedule appointments with your team online. No more endless back and forth -- just more closed sales. Did You Know? 40% of bookings happen outside of business hours. 77% of customers say having the ability to book, cancel, or change appointments online is important. 50% is the average increase in booking frequency when customers can book online. Easily Manage Mobile & Virtual Service Providers. Manage each worker’s travel zones and availability, to optimize logistics and maximize revenue. Don’t waste time and money with workers stuck on the road or in traffic. Sell More, While Working Less Set up a customizable online store to automate your sales.Starting Price: $39 per month -
29
ProAgenda
ProAgenda
Take the next step in your golf business. Your hub to automate and optimize your academy. Never miss out on bookings again with the ProAgenda.com booking and coaching platform. Save time on your administration and make way to grow your business with our all-in-one golf business tool for scheduling, payments, coaching and much more. Your personal booking site. Safe and secure payments. Automated booking confirmations and reminders. Get a grip on your financials. Professionals. Your personal booking site will give you the possibility to grow your business as a teacher and entrepreneur. Academy. What gets measured gets managed. Our academy solutions will give you the tools to do just that and more. Fast and clear scheduling. Not only for you but for your clients too. The ProAgenda.com calendar is made to give your clients a clear overview of your availability and be able to book a spot in just 2 clicks. This way there will be no burden for your client to book their next lesson.Starting Price: $9 per user per month -
30
Urbest
Urbest
Goodbye to slow and ambiguous job processes. Hello to structured and easy collaboration. Urbest's collaborative job tracking platform allows organisations to seamlessly capture, organise, track and take actions in workloads between issuers, managers and workers. Involve building users to know better what they need. By structuring this data, you can reveal what matters and think about new services to provide. Maintaining structured digital data on your buildings and analysing this in Urbest helps to provide facts and insights that enable you to increase value e.g. which contractors are the most effective, which recurring issues could be readily fixed? By using the tool, it shows your stakeholders e.g. prospective tenants that you are serious about increasing value. Minimise time consuming tasks to their lowest level. Gain efficiency by providing the right information to the right person at the right time.
