Best Customer Service Apps for Android - Page 15
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Compare the Top Customer Service Apps for Android as of November 2026 - Page 15
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1
AccessE11
AccessE11
The software of choice for local governments to engage with and improve service to their residents. AccessE11 manages the interactions between residents and their municipality. With over a decade of experience working directly with municipalities, AccessE11 provides powerful service request management software and citizen relationship management tools to automatically translate citizen requests into quantifiable actions. Offering a suite of publicly accessible web portals and a rich workflow engine, AccessE11 is the tool of choice to streamline the communication between your staff and the community they serve. AccessE11 is dedicated to partnering with our extensive list of small to medium-sized municipal customers, sharing years of expertise and best practices to deliver outstanding service request management and enhanced citizen engagement.Starting Price: Free -
2
Leadmonk
Leadmonk
Convert leads into meetings by qualifying, routing, and scheduling in real-time from anywhere — be it your web form, cold calls, campaigns, and more. Build a qualification track and let prospects self-qualify to capture all the insights you need without hurting conversion. Instantly route leads based on complex conditions and display a calendar on your website for prospects to book meetings. Make it easy for your customers to schedule meetings on demand without the back and forth. Our forms are customizable, can be embedded on your website, and have personalized follow-up questions to help you collect richer first-party data. Automatically qualify and route leads from your web form and schedule meetings with them.Starting Price: $12 per user per month -
3
Yandex SpeechSense
Yandex
A service for deep analysis of voice- and text-based communication channels. Improve service quality and efficiency, and gain valuable insights about what really matters to customers. Get helpful feedback in minutes, we mark up the entire dialog with tags to help immediately identify its key characteristics and evaluate service quality. Cut down on time spent analyzing messages and call records, answer context-sensitive questions, and evaluate your operators’ engagement and the sequence of their actions. Implement a speech analysis system to leverage the capabilities of several of our ML services simultaneously. Develop a support service chatbot, get aggregated results based on accumulated data from chats, and in-call behavior of customers and operators. Create a space in your organization, start a new project in it, and set up a connection. Then integrate your telephony and CRM system with Yandex SpeechSense and start loading all conversations.Starting Price: $0.00008 per unit -
4
Nural Service
Nural
Nural's service management software, is a comprehensive solution to streamline and enhance service operations. It offers efficient tools to manage tasks, track performance, and improve customer satisfaction. Optimize your service management processes for better efficiency and results.Starting Price: $350 -
5
Channel Talk
Channel
Annoyed customers leave your site when the wait time is too long or their question is never answered. Offering quality customer service will set you apart from your competitors and grow your business. As AI technology becomes more advanced and operational costs increase, the time for AI-driven customer service is just around the corner. Our AI Assistant will solve your customer’s inquiry on its own so you don’t have to. Our advanced AI and automation tools increase efficiency and enhance customer service to help your business grow at scale. AI-driven smart tag and title recommendations along with enhanced conversation summaries.Starting Price: $27 per month -
6
Askly
Askly
Askly is the ultimate tool for high-quality, multilingual, and automated customer service. Well-designed workspace for smooth conversations, visitor data, analytics, team collaboration tools, and more. Never miss an opportunity to guide more customers toward checkout without running expensive retargeting ads. Bring website, Facebook, and Instagram messages into Askly. Reply from one place, from any device. Use quick replies and real-time translation; automate and streamline your customer service effortlessly. Askly comes with full localization and premium features, the only chat that makes every visitor trust your site and teams' work easier. Askly opens in your customers' preferred language by default and has real-time translation. Askly is built to help more people complete transactions on your website, detecting exit intent and providing personalized offers. Assign conversations, use internal chat, add tags, and track your team's performance.Starting Price: €49 per month -
7
NewOaks AI
NewOaks AI
Engage leads and conversational appointments for your website, text SMS by custom ChatGPT and Claude. NewOaks is now fine-tuned to facilitate conversational appointment bookings through both website chat widgets and SMS. This dual-platform capability ensures that clients receive consistent, high-quality service, whether they opt for web-based chat or SMS communication. NewOaks AI serves as an AI agent that not only offers zero-cost SMS chat and booking services but also automates client engagement tailored to your specific data. Additionally, it features proactive follow-up actions after a certain period to ensure closure with each client interaction. Elevate your customer engagement and lead conversion with NewOaks AI's live chat. This feature empowers you to connect with prospective customers in real time, ensuring no opportunity is missed. Whether you're on the move or your customers are, our 24/7 availability means you can communicate anytime, anywhere.Starting Price: $19 per month -
8
Siro
Siro.ai
Put an AI sales coach in every rep’s pocket. Unlock missing revenue with AI and record face-to-face sales conversations. Siro's AI is trained on millions of field sales conversations (and growing daily) to show leadership what's working in the field and where reps are missing opportunities. To start recording and transcribing, reps tap one button in the app or directly from their lock or home screen. Enable auto-split to tap record once all day and let Siro isolate and separate your sales conversations, and Siro never drains your battery. Within seconds of a lost conversation, reps can access top examples from their peers on better handling the key moments of your sales process. Works offline and online, with an internet connection, your recordings are transcribed and analyzed in seconds. Siro's AI analyzes compares both what you say and how you say it to identify where you're missing out on revenue.Starting Price: Free -
9
Timworks
Timworks
Timworks is the only client support and communication app for businesses that make customer support effortless and has secure audit trails and unlimited client seats. Timworks seamlessly integrates with all of your favorite tools, so you can work faster and more efficiently. Send invoices from the chat straight to Dext or HubDoc in a snap. Sleep easy knowing your client's data is safe and secure with Timworks. Our platform is GDPR compliant, so you can be sure that you're always audit trail ready and keeping your clients' information protected. Ditch the email threads, with real-time communication you not only show your clients you care but solve queries in seconds. Simply add your colleague to the relevant clients and enjoy some well-deserved time off. Your clients are also in the good hands of our assistant, which is powered by ChatGPT and ready to answer queries and questions, saving you hours every week.Starting Price: $63.84 per month -
10
Paddle CRM
Paddle CRM
Paddle CRM is an all-in-one platform combining CRM, marketing automation, lead capture, reputation management, AI-powered engagement, and client communication into one cohesive system. Designed specifically for local service businesses, Paddle CRM eliminates the need for a patchwork of disconnected tools. Users get access to contact management, sales pipelines, calendar booking, SMS/email automation, funnel and website builders, review generation tools, and real-time AI assistants to help them nurture leads, book appointments, and close deals faster—all from a single dashboard. Whether you're a solo contractor or part of a multi-location business, Paddle CRM provides the infrastructure to grow your business more efficiently.Starting Price: $197 per month -
11
TruelySell
Dreams Technologies
Effortlessly manage appointments and grow your business with our intuitive scheduling software with web & mobile applications. New users provide names, emails, passwords, and contact details. View available services in different categories & choose a slot. Access a dashboard to track daily, weekly, and monthly earnings. Users fill out a booking form and confirm details. We help connect users with specialized service providers, ensuring that they find the right expert for their needs within their industry. Oversees operations & finances and manages bookings & interactions. Manages bookings, and customer interactions and provides feedback. Supports multiple languages for global accessibility & reach. Enhanced security with OTP SMS verification for user authentication. Online booking and payments, streamlining scheduling and transactions. Empowers professionals with detailed service postings to engage customers effectively.Starting Price: $99 per month -
12
Infizo Desk
Infizo
Elevate your incident management and help desk efficiency with Infizo Desk, the leading software solution across industries. Seamlessly manage and prioritize help desk tickets with state-of-the-art features like automated categorization, intelligent ticket assignment, and comprehensive incident tracking, all designed to minimize response times and maximize operational efficiency. Efficiently track and manage help desk tickets with our sophisticated ticketing system software, ensuring every issue is resolved timely, enhancing customer satisfaction. Assign tickets to specific user groups or individuals, streamlining ticket assignments and ensuring accountability for each action taken. Automatically convert incoming emails into help desk tickets, allowing for seamless creation and integration with email communication. Set service level agreements (SLAs) for ticket response and resolution times, ensuring prompt and efficient support.Starting Price: $59.78 per month -
13
Cobrowse.io
Cobrowse.io
Cobrowse.io is a cutting-edge co-browsing platform designed to enhance customer support by allowing agents to interact directly with customers' web or mobile experiences in real time. By sharing live screens, agents can guide customers through complex processes, troubleshoot issues, and answer questions with high precision. The platform supports seamless integration with other customer service tools and offers privacy features, such as automatic redaction, to ensure data security. Cobrowse.io’s solution boosts agent efficiency, reduces resolution time, and improves customer satisfaction by creating more personalized, effective interactions.Starting Price: $18 per month -
14
AI Chatbot Support
AI Chatbot Support
AI Chatbot Support is a leader in customer service technology, offering a sophisticated fusion of autonomous AI and live chat solutions that redefine customer interactions. Our platform integrates with a wide range of communication channels, including websites, social media, and messaging apps, through an intelligent AI chatbot that continuously learns from your content and interactions. Support Dashboard AI Chatbot Support provides customer support across multiple channels. Our dashboard—accessible via web, desktop, and mobile devices—allows businesses to manage customer interactions from a single, centralized interface. To train your AI chatbot and deploy it across various channels, including your website, Facebook Messenger, Instagram, WhatsApp, Slack, Viber, Zalo, Telegram, OpenCart, Zendesk, WeChat and more. Our dashboard is packed with AI live chat agent support tools (like reply suggestions, grammar...), autonomous AI chatbot, notifications & technologiesStarting Price: $40/month -
15
Whaticket
Whaticket
Whaticket is a comprehensive CRM platform that centralizes customer communications from WhatsApp, Facebook Messenger, Instagram Direct, and web chat into a single interface, enabling businesses to manage interactions efficiently. It supports multi-agent access, allowing multiple service or sales agents to operate simultaneously using the same WhatsApp number, thereby enhancing response times and customer satisfaction. The platform features advanced automation capabilities, including chatbots for handling frequently asked questions and mass messaging for disseminating information, promotions, and reminders. These tools streamline customer service operations and improve marketing strategies. Whaticket also offers team management functionalities, facilitating organized and controlled workflows among agents. By integrating various communication channels, Whaticket provides a unified solution for businesses aiming to optimize their customer engagement processes.Starting Price: $109 per month -
16
Aftersale
Aftersale
AfterSale is a comprehensive field service CRM application designed to streamline the management of Annual Maintenance Contracts (AMCs), technicians, and spare parts. It offers features such as real-time tracking of service requests, efficient scheduling, and dispatching of technicians, and inventory management for spare parts. The platform aims to enhance operational efficiency and customer satisfaction by providing tools that facilitate seamless coordination between field service teams and back-office operations. By centralizing service-related data, AfterSale enables businesses to monitor performance metrics, ensure timely service delivery, and maintain accurate records of customer interactions and equipment maintenance histories. Keep track of contract details, renewal dates, and service history to ensure timely support and customer satisfaction. Manage your inventory of spare parts efficiently within Aftersale CRM.Starting Price: $58.94 per month -
17
SuperSupport
SuperAGI
SuperSupport transforms customer support by automatically resolving issues, empowering agents with intelligent assistance, and generating rich insights from every conversation. SupperSupport AI agents enable your customers to get answers, solve problems, and take action through a natural, conversational experience. Conversations from every channel, including email, phone, and webchat, route directly to your inbox for easier prioritization and resolution. SuperSupport combines human expertise with AI intelligence to amplify your interactions, break through communication barriers, and unlock unprecedented productivity while delivering exceptional customer satisfaction. Intelligent and collaborative ticket management allows you to seamlessly track, resolve, and analyze customer issues, ensuring that critical conversations or customer concerns never fall through the cracks again. With SuperSupport, customer issues can be auto-resolved through AI agents that take action.Starting Price: $75 per month -
18
AllBooked
Skedda
Set up your venue in minutes and bring users on board for immediate use. Enjoy an intuitive platform that makes onboarding and booking easy for your most tech-shy users. Automatically grant access to your facilities, simplifying entry for members, users, and staff. Ensure that studios, courts, and spaces are well-lit and comfortable when in use, and conserve energy when they’re not. Handle logging payments and invoices for classes, memberships, or space rentals. Show off key features, amenities, and unique aspects of each space. Add detailed descriptions and special tags that attract bookings. Let users know exactly what’s available and for how much. Set dynamic pricing based on time, location, or demand to ensure your venue is optimized for revenue. Choose when and how payments are collected, whether upfront or after the booking. Accept payments with Stripe Connect, ensuring secure, smooth transactions every time.Starting Price: $49 per month -
19
Neo
Neo
A professional-looking business email that lets your customers and partners know you mean business. A custom domain that matches your business name helps build credibility with your customers. Powerful features that help streamline productivity and strengthen customer relationships. Get notified the moment your recipient opens your email. Quickly respond to your most commonly received inquiries. Schedule your emails to be sent when they're most likely to be read. Get nudged to circle back and keep your conversation going. Prioritize your most important emails first and check the others later. Prevent specific email senders or entire domains from landing in your Inbox. Keep your emails under lock-and-key with spam checks and 2-factor authentication. Fix your typo before it lands in your customer’s Inbox. Create your branded, mobile-optimized website, no design or code experience is required.Starting Price: $1.99 per month -
20
onremote AI Assistant
Onremote AG
OnRemote AI Assistant is a versatile tool designed to streamline the documentation process for professionals across various industries. By allowing users to record their work through video and voice, the app automatically generates comprehensive reports, eliminating traditional paperwork and reducing misunderstandings. Key features include support for audio and video annotations, enabling users to highlight crucial information, and multilingual capabilities, with the assistant understanding Swiss German and many other languages, ensuring reports are produced in the desired language. The reporting process is straightforward, users start by recording their observations, previewing and editing the auto-generated report, and then sharing it in formats like PDF, Word, or Excel. For businesses seeking customization, OnRemote offers tailored visual reports that align with corporate designs and can be integrated seamlessly into existing IT infrastructures, including CMS and CRM systems.Starting Price: Fre -
21
Ikeono
Ikeono
Ikeono enables retailers of all sizes to grow their business by communicating more efficiently and effectively through text messages. The all‑in‑one platform offers business text messaging, automated review requests, secure Text‑to‑Pay, and web‑chat‑to‑text conversion to turn browsing visitors into customers. Retailers can also automate Net Promoter Score (NPS) feedback via SMS to repair relationships or amplify promoter voices, and manage customer conversations through a unified inbox. Integration with Lightspeed POS enables texting in‑app, sending sales receipts, quotes, work‑order updates, special‑order alerts, and automated NPS/review campaigns. Launched in 2018 as a bike‑shop service app, Ikeono has expanded across industries (bike, golf, jewelry, pet, boutique) with features like text payments, review automation, scheduled messages, etc.Starting Price: Free -
22
Cuoral
Cuoral
Cuoral is a customer retention and churn prevention platform that helps digital businesses identify user friction and engagement drop-offs before customers abandon. Instead of relying on historical reports, Cuoral continuously monitors behavioral signals, technical errors, and journey disruptions to surface churn risk in real time. The platform combines session replay, friction detection, automated alerts, customer health profiling, and multi-channel engagement tools into a unified retention system. Product, growth, and customer success teams use Cuoral to uncover hidden revenue leaks, improve user experience, and proactively retain high-value customers. By transforming behavioral data into actionable retention insights, Cuoral enables companies to move from reactive support workflows to predictive revenue protection.Starting Price: $15/month/seat -
23
meetergo
meetergo GmbH
meetergo is GDPR-compliant appointment scheduling software and an EU-sovereign all-in-one business suite made in Germany. Teams replace Calendly, Zoom, Typeform, Pipedrive and Otter.ai with one platform hosted on servers in Frankfurt. Start free with booking pages, then add forms, video (meetergo Connect), CRM, AI notes (meetergo Log), e-signatures, invoicing, client portals and WhatsApp. Mira, an EU-hosted AI assistant, books meetings and runs follow-ups. REST API, webhooks and an MCP server let Claude, ChatGPT and Cursor book, reschedule and cancel. German GmbH, no US parent, not subject to the US CLOUD Act. 40,000+ users, 90+ integrations, free forever plan. Paid from EUR 9.90/user/month yearly. Suite from EUR 29.90.Starting Price: EUR 0; paid from 9.90/month -
24
Belcome
Design Master Solutions, LLC
Belcome is a web-based booking and front-desk platform for salons, barbershops, spas and medical spas. Clients can book services online, while business teams manage appointments, staff schedules, client records and service menus from a shared calendar. The Belcome Pro Android app supports front-desk work, including appointment changes, walk-ins, time-off blocks, client notes, waitlists and promotions. Businesses can manage products and gift cards at checkout, track stock, take payments, issue receipts, split tips and review sales reports. Email confirmations and reminders are sent for bookings; opted-in clients may also receive text reminders. Owners, managers, receptionists and professionals can use role-based access to coordinate daily operations. Service availability is worldwide, while card payment connections and text messaging depend on country coverage and provider approval.Starting Price: $25/month -
25
Appoint Me
GK Tools
Appoint Me is a cloud-based appointment booking and business-management platform for businesses that take appointments, including clinics, physios, therapists, spas, salons, barbers and mobile trades. Customers book through a business-branded page, choose services and a staff member or earliest available time, join a waitlist, and manage bookings within the business’s rules. Staff coordinate appointments, working hours, rooms, walk-ins and multiple locations in a shared diary. Features include online intake and consent forms, reminders, recurring appointments, client records, reviews, gift cards, session packs, promotional codes and loyalty points. Businesses can take deposits, tips and other payments through their own Stripe account, while clients can pay online. Appoint Me uses a flat subscription rather than taking commission on bookings and supports unlimited staff and bookings.Starting Price: £50/month -
26
Alcea HelpDesk
Alcea Tracking Solutions
Alcea HelpDesk gives organizations a competitive advantage by facilitating faster response times, increasing productivity, and ensuring that reported issues are being looked after. Alcea HelpDesk is an all-in-one tracking platform to give your organization the ability to provide faster response times, increase productivity, and ensure that reported issues are being looked after. Alcea HelpDesk workflow rules & rank feature can flag incidents or requests and prioritize issues. Managers can see the information required to assess productivity and manage resources. Customize the look of your system & collect information exactly the way you need it. All communications with your users are routed through the system, keeping submitters, assignees and other interested parties updated through email notifications. Managers and decision-makers can measure the status of an issue or project based on reports defined by you, all in real-time and completely web-based.Starting Price: $20.00/month/user -
27
ReachOut Suite
Fingent
ReachOut Suite is a cloud-based end-to-end field service management software built for service companies to optimize and coordinate their entire field operations. Easy to use and packed with features, ReachOut lets field service managers and technicians perform their jobs faster and more efficiently. Digitize field service operations with smart mobile-optimized forms. Gather data swiftly and accurately for conducting inspections or audits. Record customer requests using tickets, easily schedule jobs and work orders, dispatch technicians via the shortest routes, track work progress in real-time, generate professional-looking invoices on the spot & more with ReachOut.Starting Price: $9/user/month -
28
Teamwork Desk
Teamwork.com
Teamwork Desk is a function-rich helpdesk solution that enables you to seamlessly manage your inbound communication and tickets, from the moment it has been created to the time it has been solved while being invisible to the customers. As an all-around support hub for help doc creation and inbound communication, Teamwork Desk allows you to deliver exceptional customer support and resolve problems faster as well as enable customers to find answers, get help, and track tickets anywhere, using any device. Teamwork’s Helpdesk Ticketing System gives your team full visibility over all customer communications from one shared place — so nothing gets lost in siloed emails and you can deliver exceptional support at scale. Make email more collaborative by turning emails into tickets to track, manage, and organize customer interactions from one central hub — making your team more responsive so they can provide a better customer experience.Starting Price: $7 per user per month -
29
Reservio
Reservio
Reservio gives organization time back, by efficiently organizing small or large amounts of online booking. In addition, the platform offers users the ability to use the in-app Calendar, Reminder, Customer Management, and seamless 3rd-party integration capability to use different tools to run your business in any way that makes you feel comfortable. Your guests can book appointments into your website or directly into the Reservio app, but everything is ultimately organized under one easy-to-use dashboard.Starting Price: $10.00/month -
30
Halo Service Desk
Halo Service Solutions
A truly unlimited service desk, delivered by experts. Connect your entire organisation under a single all-inclusive cloud platform, designed to power workflows. Transform legacy ways of working into modern intuitive workflows, empowering teams to deliver excellent service to customers and employees repeatedly. Standardise your processes and gain valuable analytics to align IT to the business needs in a single all-inclusive, unlimited IT service desk solution. Become more cost-effective with unlimited assets, items, customers, reports, mailboxes and more. With all modules included as standard you can scale your business effectively. Customers worldwide across numerous sectors rely on Halo Service Desk to drive their IT Service requirements. Currently, with 25 years experience in the industry, we partner with our clients to achieve success. Halo Service Desk is a simple, customisable, all-inclusive platform to streamline your workflows.Starting Price: $55.00 per user per month
