Page 47 | Best Customer Service Software of 2026

Solv

Solv Health

Solv is a scheduling, virtual care and patient engagement platform proven to increase visit volumes and patient satisfaction. Solv provides a digital presence for providers to want to offer convenient, accessible healthcare to their patients, with features including: - Online self-scheduling - Digital registration with insurance capture and electronic consent - Online payment - Video telemedicine - Automated waitlist management and optimization - Secure chat - Feedback, surveys and reputation management - New patient acquisition - Returning patient loyalty portal Solv offers three solutions to engage patients, increase visit volumes and improve satisfaction. - Solv Patient Experience OS - Solv Video Telemed - Solv App for Patients

Starting Price: $1.00

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Intiveo

Patient communication software that's personal. Effortlessly connect with your patients through automated and customizable appointment confirmations, recall reminders, booking requests, and reputation management. Text, email, and voice reminders are personalized, right down to specific appointment types and tailored to your dental practice. Send messages in multiple languages. Whether you are a dentist with one staff, multi-location clinics, an Academic institution, or a DSO with multiple offices, Intiveo is customizable and configurable for all your patient communication needs. Intiveo’s after-care feels more personal and reassures patients that they chose the right endodontist, helping to eliminate negative online reviews and increase referrals.

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Voiso

Voiso is an advanced cloud-based contact center solution, allowing to easily start, scale, and run your contact center while improving business metrics and customer experience. A complete set of contact center capabilities includes local calling experience, smart auto-dialers, AI-powered speech recognition, agent management features, omnichannel support, answering machine detectiion, and much more. By combining it with ready-to-use integrations with major CRM and helpdesk systems, Voiso helps scale your communications, reach your customers even in the most regulated countries, and grow your business globally.

Starting Price: $49 per user per month

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atSpoke

atSpoke is your ticket to a better, faster service desk. Turn messy Slack IT support channels into a convenient service desk. Auto-resolve 40% of all tickets immediately with AI. Automatically triage, classify and assign service tickets with AI. Trigger actions across tools within tickets with integrations. atSpoke is a modern workplace service desk that eliminates traditional IT ticketing complexity for better, faster internal support. Powerful ticketing designed for usability, built for speed, used by every team. Machine learning that automates both knowledge and service requests. Conversational ticketing built to work with Slack, Teams, email, web and SMS. Integrations across your tech stack to get more done from within tickets. Purpose built to work with Slack for the best chat experience. No onboarding needed—every employee can use atSpoke in seconds. Increased efficiency with AI that automates repetitive agent tasks.

Starting Price: $4 per user per month

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Carrot quest

Optimize user support with chatbots and knowledge bases. Carrot quest tools help increase sales on sites without generating new traffic and provide better user support. Business chat is the main way of sales and customer support.

Starting Price: $10.80 per month

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Hyarchis

Offer your customers an entirely digitized onboarding experience while ensuring peace of mind with a fully automated regulatory compliance solution. Use innovative technology based on Artificial Intelligence so that your customers can quickly start their customer journey. We would be happy to tell you about Document processing, Identity verification, Risk Profile Assessment, and KYC Workflow. Ensure your regulatory compliance throughout the lifecycle of your customers with a fully automated solution powered by artificial intelligence. By continuously monitoring, you effortlessly pass strict controls and contribute to a healthy financial ecosystem. In addition, our products, Risk Screening, and Customer Due Diligence make your life easier. A comprehensive, digital document management system designed for efficient onboarding, remediation, and customer file lifecycle management. The tool balances efficient, compliant, secure data management and a seamless user experience.

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Text Reminder App

Features. Send and schedule text messages. Save drafts. View past texts. All for free. Use it For: household chores appointment reminders prayer pill or birth control reminder party reminder text wedding and bridal parties. Get Text Reminder for your business. Integrates with any website or app. A simple, free text reminder app. Schedule texts to send to yourself or others so they don't forget about important tasks or events. You can only create 20 entries (draft or scheduled texts) every 30 days. You can send an unlimited number of text messages per month if you upgrade to our premium plan for only $10/month! Whatever service provider you carry, standard messaging rates apply. An account allows you to have more features like viewing scheduled texts, being able to edit and delete your scheduled texts and creating draft texts for later. We can set you up with your own phone number for $5/month.

Starting Price: $10 per user, per month

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Click4Time

Click4Time Software

We take security seriously. All appointment and client data is transmitted securely over 256 bit encryption. You can rest assured your client’s information is stored in compliance of the strictest privacy regulations. With customizable, professional looking and detailed invoices, you can eliminate those hand written receipts. Easily email, print or PDF client receipts, as well as send a request for online payment. We’re always looking for ways to help you effortlessly manage your business. That’s why we integrate with some amazing services like MailChimp, Google and TheGiftCardCafe.com to name a few. Our team of Solutions Specialists are obsessed with helping you maximize the benefits of Click4Time. We’re always standing by whether assisting in your initial setup or if you just have a burning question. SSL Encryption, redundant system and data backups. Ensure your calendar is always available and clients’ information is safe.

Starting Price: $29.95 per month

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Zammad

Make your customers happy. We'll give you the tool you need. Personalized and quick answers will satisfy your customers. With Zammad you can manage and organize your team and your tickets to make your customer support draw a smile on your customers face. Keeping track of proceedings is the name of the game when it comes to dealing with customers. Whether as agent or as manager, the dashboard gives you an exact overview of the current situation. As agent you (and only you) can see, how good your performance is. As an organisation one is nowadays not only reachable by telephone. With Zammad you bring together different customer communication channels such as telephone, e-mail, SMS or Twitter. Zammad is auditable. That’s the reason it is often used in banks. Via the ticket history it’s possible to reconstruct at any time who changed which attribute to which value. With Zammad you can easily create individual fields like a desired deadline.

Starting Price: 5€/user/month

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ROBIN

Pave the way for conversational commerce. Deliver outstanding service. Improve CX. Are you ready for conversational commerce? Today’s consumers expect hyper-personalised service conversations, in real-time, in any channel they choose. To deliver on that, companies first need to get their customer service house in order. With The ROBIN Program we help teams improve customer SLAs, work more efficiently, and start selling more. The Program includes a Conversation Console linked to your own data warehouse, plus data-driven Coaching. Once you have service under control, our Growth suite helps you scale. Add more channels. Automate more. Boost performance. And start adapting to conversational commerce — step by step. All questions, from all channels, in one easy-to-use console. No tickets. No queues. No drama. Advanced routing of questions to the right rep, all customer data displayed alongside. Features include dynamic webform and Live chat, customer co-browsing.

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Theenker

Latest generation salon management software. Diary, online booking, SMS campaigns and all you need to run your salon, in one easy-to-use app. Telephone, walk-in or online booking - all handled by Theenker. Color coding makes managing your appointments easy and intuitive. Set up a loyalty scheme, maintain client appointment and treatment history and send automated personalized messages. Contact, remind and promote services to your clients via email or SMS. Theenker's online booking lets your clients book through your website or social media at no extra charge. Monitor your business performance in real time. View forecast income, sales, and team members' performance. With Theenker, you have freedom to run your business from anywhere - your office, coffee shop, living room or a beach - and any device! Theenker's intuitive inventory management allows you to measure stock usage, set reminders and simplify inventory checks.

Starting Price: $129 per month

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turni.to

Crowder

Simple and flexible shift management. Automate the delivery of your business shifts through a customizable interface and simplify the process for your clients. How does it work? Deliver shifts from a configurable platform and with a simple interface without having to occupy yourself. Customize the design of your microsite and generate shifts for your branches. Shift delivery. Your clients request their shifts on your microsite, you don't have to worry about anything. Receive your customers. Control shifts easily and quickly with our application. You can even deliver face-to-face shifts. Analyze the data With turni.to you get data on your business operations like never before. Customize the design and get your own URL. Configure your branches and the services you offer. Set the days and hours of operation and choose how many clients enter during each shift. You can also add rules or checks specific to your business.

Starting Price: $19.99 per month

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Chat Metrics

We help B2B SaaS Companies Book 25% more Demos from their existing website traffic . without spending one more dime on advertising. Demo Bookings Increase Booked Demos and Sales Qualified Leads by over 25% without increasing your ad spend Higher Conversions Boost your website conversion rate by 100% Leads to Sale Increase Lead to Sale conversion by 28% through better qualified leads. Integrations Action your leads on time with our CRM integration “Over 1100 Integrations and a custom REST API, changes are we’ll be able to integrate your leads with no matter what you have on your end. Our automation and integration make sure there is no interruption to your normal business processes – Onboarding is a breeze.

Starting Price: $21.50 per month

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Atom

Evolve communication with your customers via courier. 8 out of 10 clients prefer to be served via Messaging platforms such as WhatsApp, FB Messenger or Twitter. Our intelligent conversational platform simplifies your work by unifying the chats that your customers send from popular messaging apps (WhatsApp, Messenger, Instagram, Telegram, among others) and manages them in one place, facilitates the shopping experience and provides immediate attention by automating responses. Connecting your main channels. We integrate all messaging channels into an intelligent conversational platform, which simplifies the visibility and traceability of service and sales. We automate 80% of human interactions, reducing service costs by 50% and multiplying sales by 30%. We convert 30% of the leads generated via marketing. Chatbots with official WhatsApp integration Register, automate, order, respond, monitor and enhance all the conversations that your company carries out through Whatsapp.

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CrowdPower

Grow your business with targeted customer engagement. Track key customer actions and deliver tailored communications to drive sales and increase engagement. Grow your business with targeted customer engagement. Track key customer actions and deliver tailored communications to drive sales and increase engagement. Advanced Segmentation. Create customer lists based on who they are, where they are, and what they do (or didn’t do) to send targeted messages at the right time. Simple Execution. Powerful Results. Add CrowdPower to your website with just a few lines of code and start delivering tailored communications to drive sales. If your organization is using Segment to install third party integrations, you can start using CrowdPower instantly by turning on the integration in Segment’s console.

Starting Price: $48 per month

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Niswey WhatsApp HubSpot Automation

Niswey

You’re already using HubSpot and WhatsApp But have you integrated them yet? HubSpot + WhatsApp helps small businesses continue to service customers on WhatsApp, while ensuring the conversations are mapped in the HubSpot CRM! HubSpot + WhatsApp will enhance HubSpot to give you a 360 degree view of your customer service communication! Integrate HubSpot + WhatsApp and use WhatsApp the way you use HubSpot’s other awesome tools! Create and save templates, send messages and much more! Use HubSpot to do customer service, on WhatsApp: one messaging from within HubSpot. See the conversation history on the contact’s timeline on HubSpot. No need to keep your phone next to you. Send text/ photos/ videos/ urls. Receive and record all incoming messages. Create and store message templates. Use WhatsApp messages as HubSpot triggers (not actions) in workflows. You cannot do bulk or automated messaging using this tool.

Starting Price: $99 per month

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Cenmax Fluid

Cenmax

Get More Work Done, Easily! State-of-the-art tools that help you efficiently manage your leads, provide better support to your clients and manage your projects in a much better and efficient way. No more you need to pay for multiple software to get your work done. Cenmax Fluid can take charge of all! Solutions that every business want! No matter whether you’re starting up or have an established presence in your industry. We have solutions for all your needs, in a single package. Lead Management. Add leads, reminders, and keep following up your prospect. Get rid of manual-messy management & automate it instead. Invoicing System. Send eye-catchy invoices to your clients and let them pay for it online using PayPal, PayU or any aggregator of your choice. Expense Manager. Expenses happen everywhere. Keep a log of your enterprise’s expenses and let your staffs get reimbursed whenever needed. Customer Support Streamline your online support operations and keep everything on track

Starting Price: $84 per month

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unitQ

Keep your finger on the pulse of product quality. unitQ Monitor analyzes popular customer channels — including App Store reviews, Zendesk tickets, and social media — in over 100 languages to uncover potential issues with your product, in real time. Users are saying a lot about your product.unitQ Monitor helps you listen. Cross-channel monitoring unitQ Monitor scans and analyzes what customers are saying across popular channels, including the App Store, Zendesk, Reddit, Twitter, and more. Global feedback and insights Helpful insights aren’t limited to a single region, which is why we translate feedback from over 100 languages into English and monitor at a global scale. Identify actionable Quality Issues. We use machine learning to parse translated feedback and eliminate noise and false positives to surface Quality Issues that would otherwise stay buried. Real-time dashboards and reporting unitQ Monitor offers a dashboard that displays trending Quality Issues

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Calizy

Appointment scheduling has never been so easy and seamless. Calizy takes into account your business rules and calculates the best appointment slots for your in-branch and mobile teams, updated in real time. Discover how Calizy integrates your business requirements for optimized appointment scheduling. Calizy identifies the best available slots, with the right person, in the right place and at the right time. Increase your teams' productivity with appointment scheduling. Free-up time to build a better customer relationship. Optimize your teams' schedule with appointment booking that meets your business needs. Allow your customers to choose when, where and how to meet you. Optimize your team's schedule while keeping your calendar and CRM tools. 1) Setup appointment types Multiple criteria: Duration. Location Resources. Habilitations. Travel times. Speaker rotation. Priority orders. Synchronization with your CRM: Calizy synchronizes with your CRM

Starting Price: $45.99 per user, per month

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Count3r

Teller

Connect customers' online journeys to personal advice. Improve face-to-face, phone-, video- and chat advice with our platform. Connect journeys - from your website to personal advice. Use our simple JavaScript plug-in on your brand's website to anonomously track your visitors' journeys. The plug-in automatically connects these journeys to a personal advice conversation, either on location or by telephone. Insights from the online journeys are presented to your advisors via a customized app. Save advisors' time. Modern shopping is fueled by the internet, yet many sales associates are still disconnected. Count3r assists employees with vital product, sales, and store information on a tablet. Let your sales force become trusted shopping guides again, while selling up to 20% more. We enable advisors to sell more confidently to every customer, on every department, and more profitably. Boost conversion with exceptional customer experiences. Count3r blends the best of online shopping

Starting Price: $49 per month

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Plumsail HelpDesk

Plumsail

One of the nice features of SharePoint is that you can easily extend its functionality with third-party tools. Plumsail HelpDesk built on top of SharePoint and Office 365, so all power of these apps is included. If you still think if HelpDesk is a match for you, here is some nice facts about us. Concerned about updates? We are providing them as soon as updates of Office 365 and Sharepoint 2013/2016 is out. Small and medium companies will be interested in more affordable plans, while enterprise customers will be glad to use HelpDesk without limits. With the help of special web-widget for external sites. Customers don’t need to leave your site anymore as they can submit tickets through the ticket submission form. Customization is everything. You can customize triggers, tickets views, templates, forms, reports, statuses and the way your HelpDesk looks like.

Starting Price: $39 per month

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FeedbackOutlook

FeedbackOutlook is a unique amazon feedback and review software. It helps sellers to get more reviews through a personalized and effective email campaign. Find out who has left a negative review through a 24/7 review alert feature. It is 100% compliant with Amazon and a 30 days free trial is available.

Starting Price: $20 per user per month

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MarketBox

Simplify your service business and grow with MarketBox. MarketBox software is designed to solve the unique challenges of businesses with mobile workforces. Our suite of tools enables you to easily manage workers' schedules and travel zones. Empower your customers to book and schedule appointments with your team online. No more endless back and forth -- just more closed sales. Did You Know? 40% of bookings happen outside of business hours. 77% of customers say having the ability to book, cancel, or change appointments online is important. 50% is the average increase in booking frequency when customers can book online. Easily Manage Mobile & Virtual Service Providers. Manage each worker’s travel zones and availability, to optimize logistics and maximize revenue. Don’t waste time and money with workers stuck on the road or in traffic. Sell More, While Working Less Set up a customizable online store to automate your sales.

Starting Price: $39 per month

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iStart

iSolve Technologies Europe

In everything we do, we love to challenge the status quo. We are inspired to transform your business, because as you grow we grow. We happen to make great platforms that will transform your business. Want to have a transformation meeting? Digital Customer Onboarding within Minutes! 56% of wealth managers say it takes an average of four weeks to onboard a customer manually. iStart enables swift, smooth and seamless customer onboarding experience. A uniform customer onboarding experience is vital for your business! We believe your business must focus on customer generating activities – automate customer enabling activities! Digital Customer KYC and Onboarding Platform! iStart is a digital customer onboarding platform powered with smart intelligence and automation tools. Our platform enables Banking, Insurance (BFSI) and other financial institutes to enroll and manage their customers online.

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Timeslot

Schedule your meetings with ease. Let your clients book a meeting with you without the tedious email ping pong. Personal booking page. Share your personal, or team booking page with your clients where they can book a meeting with you. Timezone supports booking meetings with clients in different timezones Sync with your calendar. Connect your account with your Google calendar so you never double book yourself. Team support. Personal booking pages for each member of your team, or create a team booking page. Event types. Arrange one on ones, or create round robin meetings. Control your availability. Set when your clients can book a meeting with you.

Starting Price: $9 per user, per month

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ProAgenda

Take the next step in your golf business. Your hub to automate and optimize your academy. Never miss out on bookings again with the ProAgenda.com booking and coaching platform. Save time on your administration and make way to grow your business with our all-in-one golf business tool for scheduling, payments, coaching and much more. Your personal booking site. Safe and secure payments. Automated booking confirmations and reminders. Get a grip on your financials. Professionals. Your personal booking site will give you the possibility to grow your business as a teacher and entrepreneur. Academy. What gets measured gets managed. Our academy solutions will give you the tools to do just that and more. Fast and clear scheduling. Not only for you but for your clients too. The ProAgenda.com calendar is made to give your clients a clear overview of your availability and be able to book a spot in just 2 clicks. This way there will be no burden for your client to book their next lesson.

Starting Price: $9 per user per month

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Querlo Chatbot Assistant

Querlo

Our Graphical Bot Configurator “Querlo” has given birth to more than 1,000 conversational AI solutions with responses completely personalized for you and your customers. Our chatbot assistant will represent you as a virtual self. It is a powerful tool to build your audience as an influencer, entrepreneur or just simply want to interact with colleagues to get to know more about you. You can share the type of stories, information and content you want. Soon, your chatbot assistant will be able to organize your daily activities, schedule meetings and calls. Messaging is one of the most used platforms in our daily and business life. It is important to interact with your audience and continue to target more for your business or brand growth. With the rise of AI, you can explore the advantages of NLU and machine learning to build a smarter chatbot.

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Urbest

Goodbye to slow and ambiguous job processes. Hello to structured and easy collaboration. Urbest's collaborative job tracking platform allows organisations to seamlessly capture, organise, track and take actions in workloads between issuers, managers and workers. Involve building users to know better what they need. By structuring this data, you can reveal what matters and think about new services to provide. Maintaining structured digital data on your buildings and analysing this in Urbest helps to provide facts and insights that enable you to increase value e.g. which contractors are the most effective, which recurring issues could be readily fixed? By using the tool, it shows your stakeholders e.g. prospective tenants that you are serious about increasing value. Minimise time consuming tasks to their lowest level. Gain efficiency by providing the right information to the right person at the right time.

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Compliance Star

Thistle Initiatives

Compliance Star is an on-demand compliance software, the right tools for effective monitoring and risk management. Compliance Star offers effective and efficient remote management of FCA Authorised Firms and its operating Units/Agents via real-time data collection and reporting. Compliance Star is a technology-enabled compliance platform that facilitates compliance management, workflow and monitoring of firms authorised by the Financial Conduct Authority (FCA). Compliance Star is underpinned by a ‘fail-safe’, calendar-based task management system. This allows for both automatic and manual setting of tasks, notifies actions, populates deadlines into a calendar, issues reminders and monitors for completion. The platform reduces compliance burden significantly and is currently being used by leading regulatory networks. Enables complete tracking of internal regulatory processes. It provides up-to-date single point data access combined with the ability to produce FCA required reports.

Starting Price: £60 per month

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YP (Yellow Pages)

YP

When people need local services, many of them reach for the convenience of the print yellow pages. In fact, they reach for it, on average, 4,000 times every minute1. That’s why, along with the Internet, the print yellow pages is an essential part of your local marketing strategy. Because sometimes your customers feel more comfortable using the yellow pages to find trusted businesses close to home. Connecting consumers with businesses when they’re ready to buy is what YP is all about, and we’ve been doing this for over 100 years. YP solutions include online presence, local search, display advertising, direct marketing, and print directory advertising. YP solutions and services are backed by thousands of media consultants and customer service professionals in local markets across the U.S. with relationships spanning nearly half a million advertisers.

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Best Customer Service Software - Page 47

Compare the Top Customer Service Software as of June 2026 - Page 47