Best Customer Service Software - Page 51
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Compare the Top Customer Service Software as of June 2026 - Page 51
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1
ReviewTrail
ReviewTrail
ReviewTrail was specifically designed to help SMEs and local businesses increase their online reputation in a simple and effective way by managing amazing customer reviews. It all started as a value-added service that we offered to the clients of our SEO agency, but we soon realized that this service had the potential to be a stand-alone tool capable of helping many businesses. This is how ReviewTrail was born. Since we started out as a digital marketing agency, we fully understand the challenges that SMEs face. We know how important a good reputation is, on and off the Internet, for the success and growth of a business. Welcome to ReviewTrail. We are here to help you. ReviewTrail is ideal for businesses where the person in charge is 100% focused on operations and doesn't want to waste time in the manual process of contacting and following up directly with all of their customers asking them to leave public online reviews.Starting Price: $10 per location per month -
2
Starloop
Starloop
Invite your customers to write online reviews. Use our simple automated software to invite your customers and get reviews for your business on sites like Google and Facebook. Most of your customers want to write you a review but they never get around to it. Now they have a reason to because Starloop plants a free tree for every review you get. This helps reforest Earth & wins you more reviews than ever before. Now let the software do the rest. Get reviews on autopilot as Starloop manages your customer list and builds your online reputation 99% hands-free. Simple 5-minute setup. While the others force you to do hours of boring tutorials, Starloop takes just 5 minutes to learn, set up, and start getting reviews. Most consumers read online reviews before making a purchase of goods or services. Without enough reviews, your potential customers will simply go to one of your well-reviewed competitors. -
3
SocialPrf
SocialPrf
Send a single link - let customers record high-quality videos right from their mobile or desktop. We take care of hosting videos in our high-speed infrastructure. Provide an ad-free experience to your customers. Display Standalone videos or create beautiful widgets to display all your video testimonials in one place! Increase product sales, and customer engagement and generate qualified leads through beautiful widgets placed across your websites like Signup, Checkout and Landing pages. Increase testimonial collection rates through personalized landing pages created for each of your customers where you can display a personalized message and video. Be hyper-personalized, collect authentic testimonials! Send requests through email and SMS and reach them where they are. Make it incredibly convenient for your customers to leave testimonials.Starting Price: $9 per month -
4
Localboss
Localboss
Running a Local business is tough. With LOCALBOSS we simplify the Google reviews tracking so you don't have to use rating calculators or spreadsheets to follow your rating trends and seize opportunities. LOCALBOSS helps all type of businesses, from restaurants to shops and car workshops to manage their reviews easily from their phones. Find out what your real score is without using online calculators or spreadsheets to know your true review rating. LOCALBOSS also calculates the progress towards the next rating as a simple percentage. The higher the percentage, the close you are to reach your next review rating. Follow your real rating trends by day, month and year. Identify problems in your service and monitor easily how reviews arrive to your business. Share your rating and progress with your customers and fans in one click and get reviews from customers who haven’t rated you yet.Starting Price: Free -
5
BookOn
BookOn
BookOn is a free appointment scheduling booking software system designed to suit all service based businesses who want to enable full automation and simplify the booking process making it easy for customers to book your services online 24/7. With all the amazing features, you can fully automate the interaction with customers giving instant notifications updates to customers and employees. This is the perfect scheduling software to manage your online bookings with ease and suitable for any business.Starting Price: $0 -
6
Conferbot
Netraga
We help you build a chatbot for your website for free without coding. Create bots for leads, surveys & quizzes that people enjoy answering. Build engaging conversations rather than filling boring forms. Qualify your visitors by asking questions designed to identify your customer. Grow your revenue by converting qualified leads into customers. Grow your pipeline with sophisticated always-on chatbots that generate more qualified leads on your website. Cut response times and improve customer satisfaction with automated assistants that are available to help 24/7. Delight customers, collect information, and provide great service in real-time, right on your website. Improve customer experience and drive your Shopify sales with Conferbot. Conferbot on WordPress can generate leads, answer customers' questions, or simply welcome visitors. Conferbot on Webflow increases conversions by giving website visitors immediate access to help.Starting Price: $30 per month -
7
Bookly
Bookly
Bookly is a WordPress appointment booking plugin for all types of businesses. Get Bookly WordPress plugin on Codecanyon now to save your time and money. You can save time during the day, and have bookings roll in at night. It’s the age of automation. Don’t get left behind, just try the Bookly WordPress booking software. The setup is so easy even WP beginners can do it. Download, install, and set up and you’re ready to start offering your clients the ultimate convenience when it comes to bookings and reservations. While you were running through work at 3 pm, your phone would have reminded you about your client. From SPAs to consultancy firms, Bookly WordPress plugin is here to help manage all your client bookings and appointments. Custom fields allow you to make Bookly your own. Schedule meetings, list the services, collect payments, and manage staff. Appointment scheduling, medical services catalog, payments, and other tools.Starting Price: $89 one-time payment -
8
FunnelPro
FunnelPro
Reach your customers wherever they are. Gain reviews, collect payments, communicate with customers, and capture leads—all from a single inbox. Improve your ratings, build your reputation, and get found online by sending review requests via text to recent customers, responding to and interacting with reviewers, and managing it all from a single inbox. Reach your customers wherever they are with text messaging. Request reviews, connect with website visitors, collect payments, and market to customers and leads all from your FunnelPro app. Collecting payments isn’t anyone’s favorite job. Make paying as quick and convenient as possible for your customers with a secure payment link delivered right to their phone. Use our built-in multichannel communication tools to nurture your leads and send the right message to the right people.Starting Price: $297 per month -
9
Thrio
Thrio
Whatever the size or shape of your enterprise, however many agents you have, whether it’s customer service, sales, or care you provide, our cloud contact center platform helps you stay at the heart of the conversation. A sales and customer care world where agents are happier and infinitely more productive. Where every single customer leaves satisfied and intent on returning. Where every service provider and enterprise has access to sophisticated cloud technology that’s neither hard to use, nor painful to upgrade. A platform architected specifically to reduce cost, vendor hassles, and integration headaches. Tech that’s flexible enough to be used exactly how you need. With an eye towards minimal downtime. Thrio handles inbound and outbound voice, SMS, chat, email, and social interactions. Our unified routing engine brings together these channels within a powerful native workflow automation framework. It’s hybrid communication at its finest.Starting Price: $89 per month -
10
Knovvu Analytics
Sestek
Analyze all customer conversations, at every customer channel. Benefit from 100% fresh and authentic data to help you improve your experiences. Using statistical comparison tools, granular differences between top-performing agents and others can be identified instantly. Script adherence, acoustic indicators, and sentimental features can be monitored automatically. So that supervisors can have full visibility of agent performance for objective feedback. Knovvu Analytics presents real-time sentiment analysis, real-time notifications to supervisors, and real-time triggers for API actions. Knovvu Analytics collects 100% of customer interaction data at customer service channels and converts it into meaningful information for decision-makers. The solution provides critical insights to understand customers better and help to improve their experiences. Equipped with advanced quality management tools, Knovvu Analytics enables supervisors to objectively score and maximize agent performance. -
11
Record
Record
Request your users to record their issues without downloading anything and Collect Users’ Issues on the fly to Reduce the back-and-forth time in communicating user issues by obtaining all necessary information to recreate and resolve the issues. Like: Issue Reply, Console and network, Transcript, Audio, Events & Pages, User and device info, and Your custom data. Analyze Issues and investigate the Data Automatically analyze the data obtained from the user to gain a deeper understanding of the user issue. Using: User Emotion, User sentiment, Issue summary, Automatic tagging, Manual tagging. Use Record Workflows To Resolve 7X Faster Share the data with internal teams, such as product and R&D, toggle the widget directly on your product, and utilize our native integrations to save time. No download required, Shareable link, Front end Widget and Record manual controlStarting Price: $0 -
12
Atomic
Atomic Life Inc.
Imagine going back and forth for recurring 1:1 meetings in your email for your team. Now imagine working in a remote team with different timezones. Now imagine arranging an ad hoc team meeting that was not planned for your remote team. How do you get everyone together without disturbing their work flow (aka tasks)? Use AI to find open slots from everyone's calendar and move things around if possible to find a good spot for everyone. Add tasks on your calendar from any app. Let the AI scheduler move around these task events while still giving you time to get them done. Now take this even a step further with events that are modifiable and can be placed somewhere else based on your priorities. Let all of this happen automagically for you on a daily basis before work starts.Starting Price: $15/month -
13
HubSpot Meetings
HubSpot
Schedule meetings faster and forget the back-and-forth emails. Your calendar stays full, and you stay productive. Let prospects book a meeting time that works for both of you. Book more meetings and appointments with less hassle. Syncs with Google Calendar and Office 365 Calendar. Don’t get stuck in a back-and-forth email chain trying to find a time that works for everyone to meet. With HubSpot’s meetings tool, prospects can automatically book a meeting with you or multiple people in your company. The HubSpot meeting scheduler works with the apps your team already uses and is connected to your HubSpot contacts database, so every time a prospect books a meeting your database grows and stays in sync. Start booking more appointments with less hassle, and get your time back to focus on more important things. Give prospects the power to book meetings with you, and save hours of time on unnecessary emailing.Starting Price: $800 per month -
14
Calendar AI
Leader
Automate appointment scheduling and be always prepared for your next meeting, with the calendar app built for business. Allow leads and customers to book appointments with you automatically according to your availability. Discover social profiles, work experience, and other meaningful information about the meeting attendees. Make every meeting count, and add an agenda, action items, and summary to maximize your results. Be prepared for your next meeting with smart insights about your leads and customers. Calendar.AI will automatically discover their current job title, social profiles, work history, latest news, company details, and more. Create your own scheduling page and allow leads and customers to book meetings with you without the back-and-forth messages. Simply set your working hours and Calendar.AI will allow booking meetings only in your available time slots. Stay organized with day, week, and month views.Starting Price: Free -
15
webcomet FAQ
DEVJA GROUP
webcomet FAQ - Share your knowledge! Create, manage and publish Frequently Asked Questions (FAQ) sections to your websites, apps and software to start sharing knowledge with your customers and users! - Save time and money, provide self-service, improve customer experience and decrease inbound support requests by having a great FAQ. - Publish your FAQs wherever you need them! Works on any website (Wordpress, Joomla, Drupal, Wix etc.) and supports the Web Content Accessibility Guidelines (WCAG). - With webcomet FAQ you only have one place to update your content, even if you're using your FAQs in many different places (your external website, internal site, mobile app, etc.) - Includes features that will improve customer experience and make life easier for you. FAQ Widget, Multilingual support, Teams, Statistics and Analysis.Starting Price: $20/month -
16
SkyRocket
SkyRocket
Displaying Google Reviews on your website creates social proof, brand trust and increased sales. You've worked hard to (painstakingly) get reviews from your customers, so Google shouldn't be the only place where prospects see them. SkyRocket ® effortlessly maximizes your Google Review impact by displaying them on your website with a live, interactive, social-proof widget. SkyRocket pulls your best Google Reviews and displays them on your website in a customizable, interactive floating social proof widget. You'll also get even more reviews because the SkyRocket widget has a "review" button with your direct Google Review link on it! SkyRocket® Reviews website widget works on all web platforms and installs easily with just one line of code. Customize it to match your branding or website, and have only your top reviews displayed on every page of your website. Reviews are a driving force in consumer buying decisions, display them on your website for increased conversions.Starting Price: $12 per month -
17
Horse Report System
Horse Report System
That’s what our clients say about Horse Report System. It’s designed for horsepeople, not tech gurus. Our field-leading dashboard is easy to navigate and nothing is more than a couple of clicks away. From the moment a horse enters your barn to competing or training and everything in between, you can track everything you need to help horses excel in your program. You’re busy enough without playing phone tag with clients, tracking down health records, or trying to keep the whiteboard updated. Horse Report System puts the information where you need it, when you need it: in the palm of your hand. Whether you’re in the stable with the vet or away at a show, just open the app and you’ll have instant access to the most up-to-date information on each horse in your care. Keep specific notes on your training progress so that you, your team, and your owners know exactly where the horse is in your program.Starting Price: $9.99 per month -
18
UserStak
UserStak
UserStak lets you put a live chat widget on your website for Customer Service, Live Chat, FAQ help, and more. Get started in less then 5 minutes and answer customer queries with an easy to use customer ticketing platform. It makes a world of difference to provide customers with the assurance they need, especially at an important moment while they are considering making a purchase. UserStak's live chat software for websites enables you to engage your visitors in conversation and collect leads while they are still on your site in real time. As a solopreneur your website & portfolio site is the way you get clients. Having a chat widget converts hot leads for you. As a startup, customers need to be your first and foremost priority and talking to them on chat is most beneficial.Starting Price: $39 per month -
19
AddStars
AddStars
AddStars tells Google to find all the reviews you have on various platforms such a Google My Business, Facebook and Yelp and to display them as a total with yellow stars next to your web pages on its search listings. This means anyone searching the internet for the services or products you provide will see ALL your reviews, before they visit your website. What better way to stand out from the crowd and drive more customers your way. Select your plan and complete the online purchase. Login to your personal dashboard and a welcome email with your login details. Choose your review platforms and enable them on your dashboard. Simple instructions will be present to help you along the way. Add the unique ID to your website. Videos are there to help or alternatively, your web developer can do this in a matter of minutes.Starting Price: $12.95 per month -
20
Jimo
Jimo
Target specific & segmented groups of users based on attributes, behavioral data, and momentum. Recruit participants for user interviews in context! Connect Jimo to your Calendar and let the automation do the magic. Engage your users in a laboratory where they can give feedback on surveys, figma design, maze concept, typerforms and more. Make sure users are aware of new features. Publish your latest updates, and improvements. Display it in-app as a topbar, a pop-in, or a snippet to boost engagement. Improve user engagement by sharing your latest product updates, new features, bug fixes, and more in a well-designed changelog.Starting Price: $99 per month -
21
SendUsReviews
SendUsReviews
SendUsReviews is an innovative customer satisfaction management platform that's specifically designed to help small and medium-sized appointment-based businesses increase their customer satisfaction and Google review profile. Our platform uses SMS surveys to collect feedback from customers after their appointments, making it easy for businesses to identify areas where they're excelling and areas where they can improve. One of the key benefits of SendUsReviews is its ability to increase customers' bottom line by boosting their exposure on Google. By collecting more positive reviews, businesses can improve their online reputation and attract more customers to their doorstep. With more and more customers turning to the internet to research businesses before making a purchase, having a strong online presence has never been more important.Starting Price: $99/month for 15 appointments -
22
Stuffig
Stuffig
The rise of online shops created new opportunities for scammers. With the help of customer reviews, Stuffig is the first review-based platform that enables honest businesses to strive. Share your links around social media, giving the customers an opportunity to share their experience with your products and services. Read, reply, engage with your customers, see what they like or dislike about your business, and either keep up the good work or change your strategy. Are you getting good reviews and want to share it with the world? Go ahead, share it on your socials through stories, and posts, give your customers the shout-outs they deserve. Stuffig’s support team is at your service at any time. If you find any reviews questionable, we will contact the author and ask for proof: invoice, product photo, chat screenshot. In the meantime, the review will be marked as under investigation.Starting Price: $8.99 per month -
23
Calendbook.com
Calendbook.com
Through Calendbook you can create various events, mark the days and times when you are available for appointments, and share links with customers and colleagues. Our goal is to support the remote worker. We work every day to reduce the clicks necessary to manage the agenda and simplify the use of Calendbook.com. The platform will soon launch new features, such as the ability to receive payment in advance for advice, services and events from those who book an appointment through the calendar. Never miss an appointment, you will always have a reminder. Don't worry You can cancel or reschedule your appointments whenever you want. Calendbook respects the time zone of your contacts. Make your contacts know when you are available setting the days and times you prefer. When your contacts book an appointment, Calendbook will only show the times you are available. For all confirmed appointments, Calendbook creates an event directly on your Google Calendar.Starting Price: €4 per month -
24
QReviews
QReviews
Make it easy for your happiest clients to leave you 5-star reviews. Fully customize your feedback page. Choose your brand's color scheme, upload your logo or a welcome video, and select which platforms you want reviews on. Generate a custom QR code and shareable link, filter feedback by rating, and ask your happiest clients to leave you a review! Your happiest clients leave more 5-star reviews for you online, making you the clear choice for anyone searching online. Our team is here to help. Submit any questions or comments using the form to the right. We'll get back to you as soon as possible. We have two plan types that fit any business's needs. Our plans don't lock you into any contracts or commitments and have no hidden strings; cancel anytime. Unlimited custom feedback pages, unlimited branded QR codes, review filtering, collect contact info, domain white-labeling, and priority support.Starting Price: $18 per feedback page -
25
Appsedia
Appsedia
Monitor, reply, and analyze app reviews and ratings from social media and app marketplaces. Appsedia has the tools to help you find feature requests, customer pain points, and brand positioning opportunities. With Appsedia’s tools, dashboard, and API, you can track the data needed to measure your app’s customer performance. Whether you’re in community, product, or marketing management, Appsedia helps teams take action to improve ratings, reviews, and roadmaps.Starting Price: $59 per month -
26
Viff
Viff
Viff is an AI assistant that generates courteous and contextual responses to your guest reviews instantly. Respond to reviews consistently, improve your online reputation, and grow your bookings. 87% of travelers are more likely to book when businesses respond to reviews. Responses make you stand out and instill confidence in travelers researching their next stay. Responding to reviews can be difficult when staff has 100 things to do. Viff learns your tone and brand voice from the initial inputs. Craft accurate responses instantly and respond consistently to all guest reviews. Our customers have experienced 5x jumps in booking volumes and a 67% improved TripAdvisor ranking, after just 6 months of responding consistently to all reviews. Just select the review text, and click on the Viff icon. When we say "generate responses in a single click" we mean it literally! Viff works out of the box with every website and every property/reputation management system under the sun. -
27
AgreeTo
AgreeTo
Book meetings without ever leaving your inbox. No new calendar or stand-alone app needed. Select your available times, add them to your email, and let the other person book a meeting with one click. Make scheduling a natural part of personal interactions and use it to foster relationships. Decide when to have the meeting, without handing off your agenda to someone else. People appreciate the effort you put into offering time slots - leading to more meetings booked.Starting Price: $6 per month -
28
Tymely
Tymely
Finally, an AI that supports customer service tickets much better than real agents. Infuse a whole different level of customer service into your retail. Tymely integrates with all your systems and uses Generative AI to automatically handle the most complex customer service inquiries (email & chat) end-to-end, including initiating refunds and exchanges, applying coupons, or any other action that agents take. Tymely’s experts verify each and every AI response in real-time before it is submitted. This results in better-than-human-level accuracy, while keeping the low-cost and high-speed of AI, 24×7. Our native English-speaking customer-service experts verify each AI-generated response and add their human touch. This results in the empathetic and high-quality support that your customers dream of. Surprise your customers with a timely service 24/7. We guarantee an average of 20 minutes First Resolution Time.Starting Price: $1.50 / resolution -
29
Kaizan
Kaizan
Kaizan uses conversation intelligence to highlight client health and what will increase revenue. Building the future of relationship management with innovative client-centric teams. Guiding your company to retain and grow clients with Kaizan's client intelligence platform. Kaizan uses advanced language models and conversation intelligence to extract the key tasks and actions you’ll need to enable client success. Kaizan populates client work streams for you; summaries of all conversations, the next steps, and risks and opportunities that assist the team with client retention and growth. Finally, an unbiased view of what’s really happening across your client portfolio. Stakeholder mapping is critical in managing client relationships as it helps businesses build trust, establish open communication channels, and create a collaborative partnership. We share our tips on how to do it effectively. Insights that will increase revenue. -
30
EasyWeek
EasyWeek
A simple appointment booking tool available 24/7 on the website and social media. Quick access to customer information, upcoming appointments and rosters. Statistics about visits, purchases, loyalty programs and preferred services. Customizable web business card with all important business information and integrated online appointment booking. Appointment reminders via SMS and email to customers, and daily/weekly schedules for employees. Reward customer loyalty with EasyWeek marketing tools. Combine services and offer discounts. Use a flexible system to calculate the wages of your employees - also as a percentage or based on a fixed salary. Stay in control of sales, consumables billing, supply planning, and inventory processes.
