Best Customer Service Software - Page 49
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Compare the Top Customer Service Software as of June 2026 - Page 49
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1
Curogram
Curogram, Inc.
Upgrade your practice management system with Curogram two-way texting, mass texting, customizable smart reminders, automated survey and rating requests, multi-user telemedicine, electronic patient forms, and online appointment booking! Create your own virtual online clinic and start seeing your patients via laptop, tablet or phone. Integrates with your current practice management system so you can manage your schedule from one place. Multi-feature platform enables typical office workflows in remote environments. All-in-one HIPAA-secure messaging platform for patient texting and staff-to-staff messaging. Easy to use for doctors and patients so doctors don’t have to deal with IT troubleshooting. Two-way texting and virtual clinic waiting room enables traditional workflows by office staff such as patient intake, payment, document collection, check-in and check-out.Starting Price: $125/month -
2
KREDO
Tesseract Learning
KREDO is the new generation Learning Platform that provides learning courses in short nuggets that best suits the leaners’ needs right for the moment, taking into account the business criticality. If we dive deeper, right from the ideation of KREDO 2 years ago, the focus began with the term Micromodules. We then wanted to create a journey and right then Microlearning was what we chose as the road ahead. This was with an intent to help Authors break learning content into crisp, short, targeted, focused, bite-sized chunks with the sole purpose of engaging learners. Though it was the primary intention, as KREDO evolved, reinforcing information and knowledge retention also became an inseparable add on. KREDO increases the learning outcomes, helps solve unlimited questions, and swiftly gets your queries answered. Permission and access rights are always a point of debate but when KREDO was launched, they were the core questions we wanted to have answered for every organization. -
3
Insurmi Violet
Insurmi
The A.I. assistant helping insurance providers deliver a more delightful, conversational customer experience. Violet is the helpful A.I. your customers need across the insurance customer journey, from filing claims to providing quotes to making policy changes. Our core technology delivers the best-in-class conversational A.I. technology for insurance providers. We combine our proprietary technology with design-thinking, insurance domain expertise, and data to deliver the best conversational A.I. solution for you. We’ll guide you through the entire process, from conceptualization to deployment of Violet. Boost online lead generation, automate support and offer a better digital experience with Violet. Quick & easy setup in minutes. Say goodbye to old, clunky forms. Violet will capture, qualify, and convert more leads on your website through an engaging conversational experience, so you can turn more of your site visitors into warm leads. -
4
Startly
Startly Labs
Startly is an all-in-one IT Service Management (ITSM) and Professional Services platform built by IT professionals for IT professionals. Designed for service delivery organizations, it unifies project management, service desk, asset tracking, and financial management in a single solution. Startly helps teams streamline operations, resolve tickets faster, and monitor profitability—all while maintaining customer satisfaction through real-time SLA tracking and surveys. The platform includes a CMDB, change management, and knowledge base tools that enhance operational visibility and compliance. With measurable results like 80% faster project completion and 85% lower application costs, Startly empowers IT businesses to operate efficiently and profitably. Simple to deploy and easy to scale, Startly is the smarter way to manage IT services end to end.Starting Price: $8 per month -
5
Podrover
Podrover
Podrover tracks podcast reviews on Podchaser and Apple Podcast across every country. Create an account to see them all and get notifications of new reviews. We automatically pull reviews of your podcast from Podchaser and Apple Podcasts. When there's a new review we notify you via email, push notification, and Slack. We organize your reviews so that you can browse them by country, date and rating. We automatically share your favorite reviews on social media, according to a schedule you set up. Podrover monitors Podchaser and Apple Podcasts in over 100 countries., and notifies you of every new review. The best part is we make it easier to then share your reviews on social media to engage with your audience and get even more reviews!Starting Price: $5 per month -
6
Chargebee Retention
Chargebee
Increase customer lifetime value with new level of insight into why customers are canceling and a clear path on how to improve. Retain customers with a high performing cancel experience. The cancel button redirects customers to a cancel experience powered by Chargebee Retention, with personalized details designed to win them back. Dynamic offers are presented to customers based on targeting parameters. Automated workflows engage customers and track activity across channels and tools. Collect insights in simple dashboards that help you take action and retain more customers. With Chargebee Retention you can address customer concerns before your customers cancel with an automated, scalable, and personalized experience.Starting Price: $250 per month -
7
RetentionEngine
RetentionEngine
RetentionEngine lets you build a cancel flow that captures insights on why your customers are cancelling, works to retain them, and identifies trends across the lifeycles of your customers. Unhappy customers are your greatest source of learning! What didn't work and who didn't it work for? What could change their mind? Can you fix it? All questions that RetentionEngine will help you answer and optimize. 80% of customers report that a business could have done something to keep them before they cancelled. Your customers are your best source of marketing and they talk. If the experience of cancelling is bad, potential customers will hear about it. Churn is on the rise, but RetentionEngine saves you time and saves your revenue. We've done the hard work so you don't have to! Get started via a simple integration with your subscription platform. RetentionEngine is the only no-code, AI-powered, offboarding experience designed to save you customers, time, and revenue.Starting Price: $59 per month -
8
Zendo
Zendo
Zendo is a platform that lets businesses deliver services to their customers from one place. Zendo helps sell bespoke services online; saves time by reducing context switching, manual and repetitive tasks, or managing customer communications. With Zendo, you can get rid of project management, email, accounting, proposal, and CRM tools, reducing the context switching. You can handle the entire sales & delivery process from A to Z, where A is when a customer sends an inquiry to you, and Z is when the service is delivered with an invoice. Customers may pay by the link directly in the chat right after you send them an estimate for maximum convenience. Zendo offers a simple to use Customer Profile and chat-like Communication tab, where you can easily manage the entire communication process between your team members and the customer. You can access all the customer's requests in the past and find all the shared files between you.Starting Price: $12 per user per month -
9
ReRemind
ReRemind
With no software to install or complicated interfaces to learn, implementation of ReRemind's reminder service is fast and easy. When you log into your account with a web browser, a simple and intuitive administrative interface allows you to create messages, enter or change appointment reminders, and view a log of call activity. Easy-to-use web interface. No equipment to purchase or software to license. Remind your clients of past-due bills by phone, email, and SMS. Increase productivity of your staff by allowing them to focus on more immediate tasks and customer care. Decrease lost revenue resulting from "no-shows" or late arrivals.Starting Price: $149.95 per month -
10
RedRoute
RedRoute
RedRoute is a voice assistant that acts as one of your call center agents to answer and resolve customer requests. It integrates with your phone system and customer management system to make the customer’s updates. If RedRoute can’t assist, the call is seamlessly escalated to your call center agents. Our current solution works best for transportation and eCommerce companies. However, we are expanding our feature set all the time. We offer a full-feature 30 day free trial, which begins when you automate your first call. Most customers get up and running within an hour and see savings on day one. Our solution is built for you, just connect your existing software through our 30+ integrations, choose initial preferences, and we’ll handle the rest. Automation begins immediately after setup (which takes under an hour). If your company uses voice and SMS or chat, we can automate your calls so your team can focus on other channels. -
11
TypeGenie
TypeGenie
Improve productivity and customer satisfaction with the world's most advanced auto-complete solution. Over 95% of customer service responses include repetitive elements. Intelligent sentence completions predict the repetition. So you can spend less time on repetitive typing and more providing excellent service. Improve productivity and quality with sentence completions. With less time spent on writing, customer queries get responses faster. This gives more time both to your customers and to your service team. A uniform tone of voice is crucial for a brand. TypeGenie's recommended wordings encourage a consistent style across the support team. Completions are highly relevant and personalized because they are based on your past tickets. Completions are created using cutting-edge artificial intelligence (called deep learning) with a self-learning capability. The more your team uses TypeGenie, the better the suggestions get.Starting Price: $199 per month -
12
Incident IQ
Incident IQ
Incident IQ is committed to supporting teaching and learning by transforming technology support, asset management and services delivery to meet the needs of today’s K-12 schools. Incident IQ is transforming K-12 workflows by digitizing service delivery to empower students, teachers, and support teams. From help desk ticketing and IT asset management to maintenance work orders and beyond, Incident IQ is revolutionizing the way school districts provide and manage services. Get learning devices into students' hands quickly. Easily check devices in and out. Track previous ownership, storage location, and more. Enterprise-level asset management tools, built for the scale of today’s K-12 technology. Asset management software is a centralized system that allows your organization to track important asset information in real-time. This decreases administrative costs, streamlines service management processes, and gives your organization greater visibility into asset usage and maintenance. -
13
OTOBO
OTOBO
Put an end to overlooking inquiries, sending multiple replies, writing back and forth for missing info. And enjoy clear structures, and transparent information instead. OTOBO is extremely versatile and adapts perfectly to your organisation and processes. A fork based on ((OTRS)) Community Edition. With a completely new service portal. Run your system yourself or let us take care of it. With OTOBO you stay totally flexible. OTOBO still gets security updates and new features after OTRS 6 EOL. The customer portal is the face you show your customers and employees. The new user interface is modern and attractive, and at the same time clean and intuitive. The re-design was aimed at a new reduced, and up-to-date look as well as strong improvements in user experience. The new clear structure makes using OTOBO easier and thus improves the quality of incoming requests.Starting Price: Free -
14
Znuny
Znuny
Ticketing often involves working with a wide variety of different classes of data. A ticket can contain anything from general inquiries to confidential personnel data. That is why Znuny has a thorough concept of rights and roles that regulates access to individual areas. As the center of your communication with customer Znuny uses different entities to interact with. Znuny offers the possibility to tie business processes and tickets together. This way, business processes can first be designed in the system and then be implemented within the tickets. This knowledge database is also integrated into the customer self-service portal and can be accessed by customers at any time.Starting Price: Free -
15
Merchant Centric
Merchant Centric
See what’s being said in your reviews that impact sales and engage with customers online where they visit most. Discover the hidden value in your customer feedback data and identify what really drives revenue at your locations. Get insights and actions to beat your national and local competitors. Learn and leverage the success of top-performing businesses across the nation. Compared to top competitors, long wait times for food after ordering has the greatest negative impact on revenue. Evaluate the current food delivery process and determine if kitchen staff and servers are properly trained. Shine a light on your customer feedback that impacts your sales. Show all levels of management their progress at a regional, district, and location level. Monitor business performance, spot operational and employee issues, plus reply to reviews for all your locations in one platform. Manage customer feedback posted on your website alongside your social reviews.Starting Price: $49.95 per month -
16
Qtrac
Qtrac
A world-leading queue management system. Qtrac® is a cloud-based virtual queuing and appointment scheduling platform. Thousands of customers are queued by Qtrac every day. Learn why both small businesses and the nation’s largest enterprise companies choose Qtrac. It’s no secret that customers hate to wait. Discover how virtual queuing puts customers back in charge, increasing satisfaction and boosting brand loyalty. Eliminate lines and crowds with virtual queuing. Easily manage visitors plus gain insights into their needs prior to serving them. Control and manage workload and occupancy to maximize efficiency. Manage capacity with appointment scheduling. Engage and connect with mobile queuing. Communicate directly with customers for the ultimate personalized experience. Eliminate customer frustration and improve brand loyalty. Appointment reminders keep customers on time and reduce no-shows. Wait-time notifications offer marketing and advertising opportunities.Starting Price: $216.90 per month -
17
ReFrame Engage
WSD Digital
Advanced conversational intelligence for unparalleled customer experience. Context-aware solutions to provide the best customer experience within a single powerful platform. Services are enabled by seamless, and hassle-free multi-channel interactions with your customers. Empowered, context-aware interactions to build relationships with your customers. Engage is a platform that enables one-stop context-aware communication and collaboration for any industry looking to improve and streamline their customer interactions for any business services while driving great customer experiences. The solution empowers employees to deliver effectively from anywhere, anytime using any mobile device. A requirement assessment questionnaire that identifies your unique needs. Configure staff, departments, divisions, and locations, and appointment time-slot creation. Create service time-slots at the level of any entity (staff/dept/location) with intervals suited for your business or service. -
18
Easily and securely connect to your user’s device to access files, manage applications, and troubleshoot issues, no matter where you are. Efficiently manage the daily IT support needs of your users remotely. Get instant remote connectivity to save time, effort, and money. Provide quick and reliable remote support to your users. Integrated in the Business Hub platform and uses the same Avast agent. No need to install new software. Use the Business Hub to quickly connect to your Windows and Mac devices wherever there’s an internet connection. Help your users quickly and efficiently resolve issues in real-time with multiple tools, utilizing a viewer. View audit information to see which admin connected to each device, the session duration, and session notes. Remotely connect to any Windows or Mac device to install new software, troubleshoot issues, switch users, and more. Send log files and receive software updates to troubleshoot and resolve problems quickly and effectively.Starting Price: $499.99 per year
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19
Webinar Booster
Texuto
With Webinar Booster, you interact and engage with your webinar attendees via WhatsApp, without compromising your and their privacy, increase show-up rates and close more deals. Whether you use Zoom, GoTo Webinar, Webex, Google Meet, Microsoft Teams, or others, Webinar Booster is compatible with it. Traditional one-way communication channels such as Zoom & emails are limited to real-time feedback. Whether you present on or offline, you need an effective way to collect and engage with your audience. Texuto lets your audience communicate directly in real-time with you and your staff. Attendees join by clicking a custom link prior to your webinar and join a WhatsApp group-like experience, but one that doesn't reveal their phone numbers to the others or show how many other attendees joined. Send materials before the event to "warm" your audience, increase show-up rates with automated reminders and extend the conversation about your product or service beyond the webinar boundaries.Starting Price: $29 per 50 attendees -
20
CommandBar
CommandBar
CommandBar will make your app easier to learn, so new users will convert better and require less onboarding. And once they become regular users, they'll have an easier time finding features and using your app, generating fewer support requests. Power users will love CommandBar, since it'll let them speed through common workflows. A cmd+k interface puts all your app's functionality into a single, searchable UI. Copy a code snippet, set up commands with our low-code Editor, then deploy. The Editor makes it really fast to prototype and ship, so you can easily add a new command without needing to find an engineer to build it for you. CommandBar is optimized for every major desktop browser, operating system, and web technology. CommandBar is optimized for performance: every interaction feels instantaneous. It'll give your users that new-computer-everything-feels-faster feeling.Starting Price: $149 per month -
21
Calixa
Calixa
Use product usage data to find your top self-serve signups. Get a 360° view of customers and your interactions with them. Engage customers at a-ha moments to increase conversion. Scale your product-led GTM with insights and action in one place. Focus your time on the customers with the most potential. Use product and customer data to prioritize sign-ups that are most likely to convert. Understand what customers are doing with your product and how they are interacting with you. No longer be stuck in the dark with an incomplete picture of your customer. Engage customers at key milestones to improve conversion. Get real-time alerts when customers hit specific metrics or perform important actions. Streamline your workflow by taking action in Calixa. Kick off a sequence, create an opportunity, extend a trial, all from one place. Stop jumping from tab to tab. Get started in minutes, not months. With just a few clicks, connect all your data to Calixa and we take care of the rest.Starting Price: $499 per month -
22
Radmin
Famatech
Radmin is one of the most secure and reliable remote access software products today. It’s been chosen by over 100,000 companies worldwide for remote tech support to employees. Governments and military, technology experts, and financial organizations rely on its vast capabilities. Radmin is a must-have tool for every IT Professional. With Radmin’s highest operating speed, using a remote computer is just like using a local one. Its special low-bandwidth optimization lets you control a remote computers comfortably even on 3G connections. Radmin’s security capabilities are built-in from the ground up. With Radmin, all transferred data is protected with AES256-bit encryption. No vulnerabilities have ever been found over the last 17 years since Radmin was originally developed. -
23
Ripcord
Ripcord.io
Most organizations’ sales teams have a similar makeup. A single rainmaker and a handful of Jr. sales associates struggle to duplicate the success of the lead sales person. Ripcord creates a collaborative training environment that helps your sales team easily share real-time call analytics and transcripts, schedule demos while reducing no-shows. The end result is a cross-trained team of sales professionals that are driving hyper business growth. Our text message automation acts like your personal assistant, ushering your demo attendees to your meetings. We ask for explicit confirmation of your meetings so you know who is/isn't showing up to your demos/meetings. This AI texting system will reduce your no-shows by up to 40%. We even remind your sales associates to start their demos & can even call them for phone calls.Starting Price: $999 per month -
24
SP IT Helpdesk
SP Marketplace
SP IT Helpdesk is a simple yet effective Microsoft Teams / SharePoint helpdesk application that includes helpdesk, change management, IT Asset tracking, calendar, discussions and technical documents management. Unlike traditional standalone help desk applications, SP IT Helpdesk combines business process automation with a collaborative team experience. Self-service for users is driven through a MyIT portal available through MS Teams or SharePoint, makes it easy to submit tickets, and access a knowledge base, documents and training links. IT Staff can access the secure Staff Portal through Microsoft Teams or SharePoint. The portal provides a place to organize IT activities, communications and documents. An integrated Power BI Dashboard provides visibility to management.Starting Price: $15 per user per year -
25
Moxo
Moxo
Moxo’s service orchestration platform transforms complex B2B relationships into seamless experiences. Business processes often fragment across departments, clients, vendors, and partners, creating inefficiency and risks. Our platform streamlines these workflows—turning disjointed experiences into smooth, efficient operations that reduce costs and enhance client satisfaction. Moxo accelerates critical processes including client onboarding, document collection, and exception handling. The results: faster completion times, reduced compliance risks, and superior client experiences. Leading institutions across financial services, consulting, legal, healthcare, and real estate—including Citibank and BNP Paribas —trust Moxo to orchestrate their mission-critical business relationships. -
26
Booknetic
FS Code
Booknetic is the best appointment scheduling plugin for WordPress that allows customization and automation of online bookings. By making use of various integration channels, you will automate booking procedures from booking to holding online appointments. With automated notifications and reminders, the WordPress appointment plugin reduces the cost and time spent on communication. Easily connect with your existing clients or registered users with a streamlined appointment booking funnel for potential customers! The best appointment booking WordPress plugin saves all customer data with their booking history and payment details.Starting Price: $79 one-time payment -
27
Staircase AI
Staircase AI
Staircase AI is pioneering Customer Relationship Intelligence. Our platform leverages AI to analyze millions of customer interactions and turn them into actionable human insights that are impossible to spot with the naked eye. Companies depend on Staircase AI to cut through the noise and improve their NRR. Staircase AI reveals deep human signals and uncovers customers' health, sentiment, journey events, risks, and opportunities. Our cutting-edge technology analyzes all of your customer interactions, including emails, chats, Slack activity, video calls, and more. It then connects between the human signals to generate relationship-based insights such as stakeholder changes, positive or negative sentiment trends, problematic topics, and more. Combined with existing product analytics, our human analytics provides the missing element to fully understanding your customer to grow at scale and fight churn. -
28
Take Blip
Take Blip
Help your customer the smart way in their digital channel of choice. Automate your relationship with the customer, create personalized conversations through the power of artificial intelligence and increase your business’ digital results. Whatever the segment of your business is, solutions to strengthen your customers' digital experience. Implement solutions for different departments of your company and explore all integration possibilities. Chat with your customer within the main digital channels, such as WhatsApp, and improve your conversation rates. Surprise your customer with fast and efficient service on their favorite platform. Make the purchase journey shorter with a single conversation thread and avoid having your customer go through multiple channels. Access strategic data created from interactions on WhatsApp and other points of contact with the brand. Get clearer and closer conversations with employees within the apps they already use on a daily basis. -
29
Trainn
Trainn
Video-fy your customer’s journey from sign-up to success with our powerful, easy-to-use, zero-dependency creation and distribution platform. While you spend your time and resources on your customers and your product — as you rightly should — Trainn is here to take care of everything-video for your product’s growth. Trainn is specifically designed for creating bite-sized tutorials, onboarding and training videos to get your customers up to speed quickly. All you need to do is add your text and watch our AI powered converter turn your words into voiceovers. Choose from our curated list of unique voices, accents and pace to tell your story, your way, at no extra cost. Updating video content with an ever evolving product is unavoidable. Trainn’s agile platform lets you seamlessly update an existing video without changing the URL.Starting Price: $99 per month -
30
Marble
Marble
The fastest way to build stylish courses embedded in your app or website and packaged in your white labeled themed academies. Become a thought leader and market your product or service. Improve your long-term relationships with customers by creating great learning experience. Explore how you can benefit from Marble to boost your customer success team. It is not only learning environments it is the learning environments with themes and branding which will simplify the content creation for you and make you focus on analytics. No need to design extra for your content. Use our themes and analyze the results. Set up academy instantly and build your designed flow. No registration needed. Share instantly with unlimited number of customers and partners.Starting Price: €399 per month
