Audience
Companies looking for a tool that scans and analyzes what customers are saying across popular channels, to uncover potential quality issues with their product, in real-time.
About unitQ
Keep your finger on the pulse of product quality. unitQ Monitor analyzes popular customer channels — including App Store reviews, Zendesk tickets, and social media — in over 100 languages to uncover potential issues with your product, in real time. Users are saying a lot about your product.unitQ Monitor helps you listen. Cross-channel monitoring unitQ Monitor scans and analyzes what customers are saying across popular channels, including the App Store, Zendesk, Reddit, Twitter, and more. Global feedback and insights Helpful insights aren’t limited to a single region, which is why we translate feedback from over 100 languages into English and monitor at a global scale. Identify actionable Quality Issues. We use machine learning to parse translated feedback and eliminate noise and false positives to surface Quality Issues that would otherwise stay buried. Real-time dashboards and reporting unitQ Monitor offers a dashboard that displays trending Quality Issues
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Pricing
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Company Information
unitQ
Founded: 2018
United States
www.unitq.com
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Product Details
Platforms Supported
Cloud
Training
Documentation
Live Online
Webinars
Support
Online
unitQ Frequently Asked Questions
unitQ Product Features
Customer Experience
Analytics
Supported
Dashboard
Supported
Feedback Management
Supported
Multi-Channel Collection
Supported
Sentiment Analysis
Supported
Text Analysis
Supported
Action Management
Not Supported
Customer Segmentation
Not Supported
Knowledge Management
Not Supported
Survey Management
Not Supported
Trend Analysis
Not Supported
Reputation Management
Response Management
Supported
Review Generation
Supported
Sentiment Analysis
Supported
Social Media Monitoring
Supported
Campaign Management
Not Supported
Gamification
Not Supported
Review Monitoring
Not Supported
Social Media Metrics
Not Supported
White Label
Not Supported
Review Management
Dashboard
Supported
Negative Feedback Management
Supported
Response Management
Supported
Review Monitoring
Supported
Review Notification
Supported
Sentiment Analysis
Supported
Campaign Management
Not Supported
Review Request
Not Supported
Social Sharing
Not Supported
White Label
Not Supported
