Birdeye builds AI agents for multi-location brands — trusted by the largest enterprise brands globally, including Sutter Health, Aspen Dental, Sun Auto and Caesars Entertainment. We give you AI coworkers at every location — for marketing, operations, and customer experience — that do the jobs your business needs done by employing multiple agents that work together to win AI visibility, convert demand, and deliver a consistent customer experience.
Enterprise-Ready → Built for Scale
SSO, audit logging, HIPAA, SOC 2, and GDPR. Role-based access, tiered approvals, and location-level reporting give corporate and local teams the control they need. So you stay in control while AI handles execution across hundreds of locations.
With teams across the U.S., U.K., Australia, and India, Birdeye is redefining how enterprises win locally at scale.
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Zendesk is an AI-powered service solution that’s easy to set up, use, and scale. It works out-of-the-box and adapts quickly, enabling businesses to move faster. Built on billions of CX interactions, Zendesk AI supports the whole service journey—from self-service to agents to admins—helping teams resolve issues faster and operate efficiently at scale.
Zendesk empowers agents with tools, insights, and context to deliver personalized service on any channel—social messaging, phone, or email. It unifies personalized conversations, omnichannel case management, AI workflows, automation, and a Marketplace of 1200+ apps. Easy to implement, it frees teams from relying on IT or costly partners.
Serving over 130K global brands in 30+ languages, Zendesk simplifies business complexity to create meaningful customer connections. Headquartered in San Francisco, it operates worldwide.
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Luciq
Luciq is an AI-powered mobile observability platform designed for app developers and enterprises to monitor, diagnose, and improve mobile applications seamlessly. The solution brings together bug reporting, crash analytics, session replay, and performance monitoring in one unified SDK that supports Android, iOS, web and hybrid apps. It enables users to capture detailed device logs, network traces, annotated screenshots, videos and user feedback, while automatically correlating events and errors using machine learning to prioritize issues by impact. Developers gain visibility into user sessions where things went wrong, reproduce defects through replay, and resolve issues faster using integrations with JIRA, Slack, Zapier, Zendesk and other tools. With Luciq’s “Agentic Mobile Observability” approach, the system surface the most critical problems, suggests root-causes and even recommends remediations, helping teams increase velocity, improve app stability and enhance user experience.
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