Zoom Chat

Zoom Chat

Zoom Communications
Zoom Paper

Zoom Paper

Zoom Communications
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About

Zoom Chat, formerly Zoom Team Chat, is an AI-powered business messaging and collaboration platform that helps teams communicate, share information, and coordinate work. The software provides direct messaging, group conversations, persistent channels, file sharing, and project collaboration spaces within Zoom Workplace. Its built-in AI capabilities summarize conversations, identify action items, generate suggested responses, and retrieve relevant information from messages and shared documents. Users can transition from chat conversations to Zoom Meetings, maintain continuous meeting discussions, and access recordings, summaries, and other meeting resources. Zoom Chat also supports automated workflows, custom AI agents, task coordination, and integrations with third-party business applications. The platform provides searchable conversation histories, customizable notification settings, external collaboration, and administrative controls for managing workplace communications.

About

Zoom Paper is a cloud-based word processor for creating, editing, and sharing structured business documents. It supports paginated layouts, headings, headers and footers, templates, comments, suggestions, mentions, tracked changes, and real-time collaboration. Users can import and export Microsoft Word and Google Docs files, then refine drafts with ZoomMate AI tools for drafting, reorganizing, summarizing, translating, and adjusting tone using relevant Zoom conversation context. Teams can produce proposals, reports, briefs, policies, and other client or internal documents, manage sharing permissions, and collaborate in Zoom Workplace, including during meetings and through Zoom Chat. Zoom Paper is part of the Zoom AI Productivity Suite; manual document creation and editing are included in the free Basic tier, while AI features require eligible paid access and credits.

Platforms Supported

Windows Supported
Mac Supported
Linux Supported
Cloud Supported
On-Premises Not Supported
iPhone Supported
iPad Supported
Android Supported
Chromebook Not Supported

Platforms Supported

Windows Supported
Mac Supported
Linux Not Supported
Cloud Supported
On-Premises Not Supported
iPhone Not Supported
iPad Not Supported
Android Not Supported
Chromebook Not Supported

Audience

Businesses, remote and hybrid teams, project managers, IT administrators, sales departments, marketing teams, operations professionals, customer service organizations, and enterprises seeking AI-powered team messaging, project collaboration, workflow automation, and integrated workplace communications

Audience

Professionals and teams in professional services and other growing businesses who create client deliverables and internal documents, including proposals, reports, briefs, and meeting-related documents.

Support

Phone Support Supported
24/7 Live Support Supported
Online Supported

Support

Phone Support Not Supported
24/7 Live Support Not Supported
Online Supported

API

Offers API Not Supported

API

Offers API Supported

Screenshots and Videos

Screenshots and Videos

Pricing

No information available.
Free Version Not Supported
Free Trial Not Supported

Pricing

$8.33/user/month
The AI Productivity Suite costs $8.33 per user per month billed annually, or $10 per user per month with monthly billing. The subscription is added to Zoom Workplace Basic and includes 1,000 AI credits per user per month. Free Basic includes unlimited manual Paper creation and editing but no Paper AI features.
Free Version Supported
Free Trial Not Supported

Reviews/Ratings

Overall 4.6 / 5
ease 5.0 / 5
features 4.8 / 5
design 4.5 / 5
support 4.8 / 5

Reviews/Ratings

Overall 0.0 / 5
ease 0.0 / 5
features 0.0 / 5
design 0.0 / 5
support 0.0 / 5

This software hasn't been reviewed yet. Be the first to provide a review:

Review this Software

Pros & Cons from Real Users

Pros

  • 1. It helps in chatting with other team members during the meetings. 2. It can be used to send files and links. 3. Not only that, but it with text support, it also supports emoticons.
  • Whether it is during a meeting or just chatting on the side, This is essentially a very basic but useful chat room.
  • - Zoom provides a comprehensive chatting environment with a beautiful user interface. - All the meetings can be organized and links can be sent for those meetings. - There are several useful features like group messaging and file sharing.
  • Easy and simple interface. Lets you stay connected while chat and call. Support multi platform Really fast chatting system.
  • - The GUI of the software feels pretty basic and responsive. - The chat transmission is quite fast. - It is available on both android and ios platforms.

Cons

  • 1. It does not keep any backup of the chats for future usage or reference.
  • It doesn't hold logs of things that are said. Maybe there is one and I don't know about it. Not sure
  • - The emoji section can be improved more. - There can be more integrations.
  • No cons for this, it serve its purpose and performs great.
  • - There are some optimization issues with some devices.

Training

Documentation Supported
Webinars Supported
Live Online Supported
In Person Not Supported

Training

Documentation Supported
Webinars Not Supported
Live Online Not Supported
In Person Not Supported

Company Information

Zoom Communications
Founded: 2011
United States
www.zoom.com/en/products/team-chat/

Company Information

Zoom Communications
Founded: 2011
United States
www.zoom.com/en/products/ai-productivity-suite/paper/

Alternatives

Alternatives

Zoom Canvas

Zoom Canvas

Zoom Communications
Qualified

Qualified

Qualified.com
Zoom Sheets

Zoom Sheets

Zoom Communications
Microsoft Teams

Microsoft Teams

Microsoft
ZoomMate

ZoomMate

Zoom Communications
Google Chat

Google Chat

Google
Zoom Workplace

Zoom Workplace

Zoom Communications
Slack

Slack

Salesforce
Google Docs

Google Docs

Google

Categories

Categories

Employee Communication Tools Features

Activity / News Feed Supported
Audio / Video Conferencing Supported
Blogs Not Supported
Chat / Messaging Supported
Employee Directory Supported
Event Calendar Not Supported
File Sharing Supported
Knowledge Management Not Supported
Newsletter Management Not Supported
Surveys & Feedback Not Supported

Internal Communications Features

App Integration Supported
Blogs Not Supported
Chat/Messaging Supported
Email Management Not Supported
Employee Directory Supported
Event Calendar Not Supported
Newsletter Management Not Supported
Photo Gallery Not Supported
Social Sharing Not Supported
Survey Management Not Supported
Telephony Supported
Video Chat Supported
Voice Chat Supported

Messaging Features

End-to-End Encryption (E2EE) Supported
File Sharing Supported
Groups / Channels Supported
Payments Not Supported
Search / Filter Supported
Self-Destructing Messages Not Supported
Stickers / GIFs Not Supported
Threaded Discussion Not Supported
Video Conferencing Supported
Voice Calling Supported

Team Chat Features

End-to-End Encryption (E2EE) Supported
File Sharing Supported
Groups / Channels Supported
Payments Not Supported
Search / Filter Supported
Self-Destructing Messages Not Supported
Stickers / GIFs Not Supported
Threaded Discussion Not Supported
Video Conferencing Supported
Voice Calling Supported

Team Communication Features

Activity / News Feed Supported
Audio Calls Supported
Calendar Management Not Supported
Chat / Messaging Supported
Discussion Threads Supported
File Sharing Supported
Mobile Access Supported
Push Notifications Supported
Search Supported
Surveys & Feedback Not Supported
Task Management Not Supported
Video Conferencing Supported

Integrations

Zoom Supported
Zoom Sheets Supported
Zoom Workplace Supported
Asana Supported
Evernote Supported
Google Calendar Supported
HubSpot CRM Supported
HubSpot Sales Hub Supported
HubSpot Service Hub Supported
Jenkins Supported
Lingmo Supported
Mailchimp Supported
Model Context Protocol (MCP) Not Supported
Smartsheet Supported
Square Payments Supported
SurveyMonkey Supported
Teamline Supported
Theta Lake Supported
Vimeo Supported
monday AI work platform Supported

Integrations

Zoom Supported
Zoom Sheets Supported
Zoom Workplace Supported
Asana Not Supported
Evernote Not Supported
Google Calendar Not Supported
HubSpot CRM Not Supported
HubSpot Sales Hub Not Supported
HubSpot Service Hub Not Supported
Jenkins Not Supported
Lingmo Not Supported
Mailchimp Not Supported
Model Context Protocol (MCP) Supported
Smartsheet Not Supported
Square Payments Not Supported
SurveyMonkey Not Supported
Teamline Not Supported
Theta Lake Not Supported
Vimeo Not Supported
monday AI work platform Not Supported
Claim Zoom Chat and update features and information
Claim Zoom Chat and update features and information
Claim Zoom Paper and update features and information
Claim Zoom Paper and update features and information