ZepCallShivtel Communications
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iCallify4.7 out of 5 stars |
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Related Products
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ZepCall:
About
ZepCall is a click-to-call solution, that helps to convert visitors into sales with an Instant One-to-One Phone Call, a call button enabled on the websites and mobile apps for instant call connections. With an added advantage of a Virtual Number. It's a plug-and-play solution, no developer is required. Let me explain to you, how it works. A visitor enters a phone number and gets the number verified via OTP. An instant call is generated between a business representative and the visitor. Now the question is how to use ZepCall for your Business.
Once you log in to ZepCall, a Dashboard will appear. This Dashboard will help you to get a quick overview of the Leads and Lead’s Performance on a daily and monthly basis.
You can Create Campaign for Click-to-Call and OR Virtual Numbers according to your requirement.
To Create a Click-to-Call Campaign, you need to fill out a form. Enter Campaign Name, Choose the color for the Icon, Choose CLI, you can input the ‘Thank you text’ .
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iCallify:
About
iCallify is an intelligent, multi-tenant contact center software built to streamline business communications and enhance customer engagement through AI-powered automation.
The platform supports inbound, outbound, and blended operations with features like predictive, power, preview, and auto dialers, IVR, voice broadcasting, WhatsApp integration, WhatsApp Business Calling, click-to-call, real-time dashboards, advanced call routing, and a Movable Dialer for flexible agent workflows.
Designed for scalability, iCallify improves efficiency, boosts conversions, and delivers personalized experiences. It offers multi-channel communication, advanced reporting, supervisor controls (monitor, whisper, barge), Theme Customization for brand alignment, TCPA Compliance for secure outreach, and seamless CRM and third-party integrations.
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ZepCall:
Platforms Supported
Windows
Not Supported
Mac
Not Supported
Linux
Not Supported
Cloud
Supported
On-Premises
Not Supported
iPhone
Not Supported
iPad
Not Supported
Android
Not Supported
Chromebook
Not Supported
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iCallify:
Platforms Supported
Windows
Supported
Mac
Supported
Linux
Supported
Cloud
Supported
On-Premises
Supported
iPhone
Supported
iPad
Supported
Android
Supported
Chromebook
Supported
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ZepCall:
Audience
Travel Agencies, Small business, Real Estate, etc.
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iCallify:
Audience
SMBs, large enterprises, BPOs, banks, healthcare providers, e-commerce, telecom, real estate, and IT/ICT companies
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ZepCall:
Support
Phone Support
Supported
24/7 Live Support
Supported
Online
Not Supported
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iCallify:
Support
Phone Support
Supported
24/7 Live Support
Supported
Online
Supported
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ZepCall:
API
Offers API
Supported
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iCallify:
API
Offers API
Not Supported
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ZepCall:
Screenshots and Videos |
iCallify:
Screenshots and Videos |
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ZepCall:
Pricing
₹6000
Quarterly, half-yearly and annual plans
Free Version
Not Supported
Free Trial
Supported
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iCallify:
Pricing
$10 /user/month
Flexible pricing tailored to your business needs. Start with a 14-day free trial to explore all features—contact us for detailed pricing and a customized quote.
Free Version
Not Supported
Free Trial
Supported
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ZepCall:
Reviews/
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iCallify:
Reviews/
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iCallify:
Pros & Cons from Real UsersPros
Cons
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ZepCall:
Training
Documentation
Supported
Webinars
Supported
Live Online
Supported
In Person
Supported
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iCallify:
Training
Documentation
Supported
Webinars
Supported
Live Online
Supported
In Person
Supported
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ZepCall:
Company InformationShivtel Communications
Founded: 2018
India
zepcall.com
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iCallify:
Company InformationiCallify
Founded: 2011
United States
icallify.com
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ZepCall:
Alternatives |
iCallify:
Alternatives |
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iCallify:
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ZepCall:
Categories |
iCallify:
Categories |
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ZepCall:
Telephony Features
Auto-Dialer
Supported
Call Center Management
Not Supported
Call Monitoring
Supported
Contact Management
Not Supported
Inbound Reporting
Supported
IVR / Voice Recognition
Supported
Outbound Reporting
Supported
Predictive Dialer
Not Supported
Telemarketing Management
Not Supported
Voice & Data Integration
Not Supported
VoIP
Not Supported
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iCallify:
Auto Dialer Features
Call Center Management
Supported
Call Recording
Supported
Call Reporting
Supported
Call Scripting
Supported
Lead Management
Supported
Power Dialer
Supported
Predictive Dialer
Supported
Preview Dialer
Supported
Progressive Dialer
Supported
Surveys
Supported
Call Center Features
Blended Call Center
Supported
Call Logging
Supported
Call Recording
Supported
Call Scripting
Supported
Campaign Management
Supported
Database
Supported
Escalation Management
Supported
Inbound Call Center
Supported
IVR / Voice Recognition
Supported
Manual Dialer
Supported
Outbound Call Center
Supported
Predictive Dialer
Supported
Progressive Dialer
Supported
Queue Management
Supported
Real-time Chat
Supported
Reporting/Analytics
Supported
IVR Features
Call Center
Supported
Call Logging
Supported
Call Recording
Supported
Call Routing
Supported
Multiple Scripts
Supported
Phone Key Input
Supported
Survey Management
Supported
Text to Speech
Supported
Voice Customization
Supported
Voice Mail
Supported
Predictive Dialer Features
Call Monitoring
Supported
Call Recording
Supported
Call Results
Supported
Call Transfer
Supported
Callback Scheduling
Supported
Campaign Specific Caller ID
Supported
Contact Management
Supported
FCC Compliance
Supported
FTC Compliance
Supported
Lead Capture
Supported
Lead Management
Supported
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ZepCall:
Integrations
Salesforce
Supported
Zoho CRM
Supported
Odoo
Not Supported
WhatsApp
Not Supported
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iCallify:
Integrations
Salesforce
Supported
Zoho CRM
Supported
Odoo
Supported
WhatsApp
Supported
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ZepCall:
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iCallify:
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