Audience
Travel Agencies, Small business, Real Estate, etc.
About ZepCall
ZepCall is a click-to-call solution, that helps to convert visitors into sales with an Instant One-to-One Phone Call, a call button enabled on the websites and mobile apps for instant call connections. With an added advantage of a Virtual Number. It's a plug-and-play solution, no developer is required. Let me explain to you, how it works. A visitor enters a phone number and gets the number verified via OTP. An instant call is generated between a business representative and the visitor. Now the question is how to use ZepCall for your Business.
Once you log in to ZepCall, a Dashboard will appear. This Dashboard will help you to get a quick overview of the Leads and Lead’s Performance on a daily and monthly basis.
You can Create Campaign for Click-to-Call and OR Virtual Numbers according to your requirement.
To Create a Click-to-Call Campaign, you need to fill out a form. Enter Campaign Name, Choose the color for the Icon, Choose CLI, you can input the ‘Thank you text’ .
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Features include a unified Callbox, IVR, call forwarding, voicemail, number sharing, business hours, call transfer, power dialer, click-to-call, custom caller ID, call recording, live monitoring, whispering, barging, and analytics. AI-powered call reports provide transcription, summaries, sentiment analysis, call reasons, resolutions, and follow-up suggestions, helping businesses improve communication and customer service.
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Grasshopper
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Call From Web
Click-to-Call button for your website. Get calls directly from your website visitors. Call From Web enables your visitors to make voice calls from your website directly through their browser, to any number you want. Call From Web allows you to interact with your web visitors directly over the phone. You can provide a live support environment for your customers.
WHY CALL FROM WEB ?
* Reach your customers directly
* Reduce shopping cart abandonment
* Increase conversion
* Provide Live support for your visitors
* Track customer conversion
FEATURES
*Call History
* Record Audio
* Customize Outgoing Number (DID)
* Working Hours
* Multiple Agents
* Call Forwarding
* CRM Integration
* Webhooks
* Call from Browser
* Email & SMS Notifications
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NextGenSwitch
NextGenSwitch is a programmable API-driven communication platform designed to revolutionize voice and message communication solutions for businesses of all sizes. This versatile platform integrates a comprehensive suite of communication tools, including PBX, Call Center, and Call Campaign solutions, into a unified and scalable platform.
Designed to streamline operations and enhance customer engagement, NextGenSwitch offers seamless CRM integration for better data management and workflow efficiency. Additionally, it includes a Click-to-Call feature that simplifies outbound calling by allowing users to initiate calls directly from their CRM, website, or other digital platforms.
Features:
Call Routing & AI Based IVR
Voicemail & Call Recording
Extensions & Hotdesk
Campaign and Survey
Automatic Call Distribution (ACD)
Real-Time Monitoring & Analytics
AI Assistant integration
Twilio alike API
Learn more
Pricing
Starting Price:
₹6000
Pricing Details:
Quarterly, half-yearly and annual plans
Free Trial:
Free Trial available.
Company Information
Shivtel Communications
Founded: 2018
India
zepcall.com
Videos and Screen Captures
Dashboard
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Product Details
Platforms Supported
Cloud
Training
Documentation
Live Online
Webinars
In Person
Videos
Support
Phone Support
24/7 Live Support
ZepCall Frequently Asked Questions
ZepCall Product Features
Telephony
Auto-Dialer
Call Monitoring
IVR / Voice Recognition
Inbound Reporting
Outbound Reporting
Call Center Management
Contact Management
Predictive Dialer
Telemarketing Management
VoIP
Voice & Data Integration