iVision PlusNovelVox
|
||||||
Related Products
|
||||||
About
VoIPSetu is a premium 3CX add-on suite that adds advanced visibility, analytics, AI, automation, and supervisor tools to existing 3CX deployments. It helps businesses, contact centers, BPOs, sales teams, and support teams manage calls more effectively without replacing their existing 3CX system.
VoIPSetu includes Advanced Wallboards, AI Call Analytics, CRM Integration, Call Recording Manager, Supervisor Console, and AI Receptionist & IVR Builder. Teams can monitor live agent and queue activity, analyze calls with AI transcription and sentiment insights, search recordings, automate CRM call logging, coach agents in real time, and build visual IVR workflows.
The platform is designed to turn 3CX call data into actionable operational insights while giving supervisors greater control over day-to-day communication workflows.
|
About
iVision Plus Cisco wallboards empower and motivate agents to do better by providing them with real-time performance statistics in most interactive designs. Get interactive cisco contact center wallboard designs with iVision plus that provides real-time stats and metrics of both, individual and team performances. No more boxy designed wallboards, make it more impactful with NextGen wallboard designs. iVision gamification wallboards motivate agents to do better. HTML 5 wallboards for better UX and responsive. Call center wallboard software allows to set KPI thresholds to control performance and stay informed of threshold breaches for immediate action even if you are not actively monitoring and managing. Digital Signage in real-time to all internal employees will improve efficiency and productivity. The employees will no longer be required to spend long interval of time to gather operational information.
|
|||||
Platforms Supported
Windows
Mac
Linux
Cloud
On-Premises
iPhone
iPad
Android
Chromebook
|
Platforms Supported
Windows
Mac
Linux
Cloud
On-Premises
iPhone
iPad
Android
Chromebook
|
|||||
Audience
Businesses, Contact Centers, BPOs, Sales Teams, Customer Support Teams, IT Managers, 3CX Administrators, MSPs, Operations Managers, and Enterprises
|
Audience
Agents and contact centers looking for a solution that provides real-time statistics and metrics of individual and team performances
|
|||||
Support
Phone Support
24/7 Live Support
Online
|
Support
Phone Support
24/7 Live Support
Online
|
|||||
API
Offers API
|
API
Offers API
|
|||||
Screenshots and VideosNo images available
|
Screenshots and Videos |
|||||
Pricing
$15
Free Version
Free Trial
|
Pricing
No information available.
Free Version
Free Trial
|
|||||
Reviews/
|
Reviews/
|
|||||
Training
Documentation
Webinars
Live Online
In Person
|
Training
Documentation
Webinars
Live Online
In Person
|
|||||
Company InformationVoIPSetu
Founded: 2015
United States
www.voipsetu.com
|
Company InformationNovelVox
Founded: 2008
United States
www.novelvox.com
|
|||||
Alternatives |
Alternatives |
|||||
|
|
||||||
|
|
||||||
|
|
||||||
|
|
|
|||||
Categories |
Categories |
|||||
Dashboard Features
Annotations
Data Source Integrations
Functions / Calculations
Interactive
KPIs
OLAP
Private Dashboards
Public Dashboards
Scorecards
Themes
Visual Analytics
Widgets
Digital Signage Features
Automatic Player Updates
Content Scheduling
Media Library
Multi-Screen Support
Remote Deployment
Remote Display Management
Visual Editor
|
||||||
Integrations
Active Directory
EpicCare EMR
Freshdesk
HubSpot CRM
HubSpot Customer Platform
IBM Cloud
Microsoft Dynamics 365
Microsoft Excel
Oracle Cloud Infrastructure
Oracle Siebel CRM
|
Integrations
Active Directory
EpicCare EMR
Freshdesk
HubSpot CRM
HubSpot Customer Platform
IBM Cloud
Microsoft Dynamics 365
Microsoft Excel
Oracle Cloud Infrastructure
Oracle Siebel CRM
|
|||||
|
|
|