Audience
Businesses, Contact Centers, BPOs, Sales Teams, Customer Support Teams, IT Managers, 3CX Administrators, MSPs, Operations Managers, and Enterprises
About VoIPSetu
VoIPSetu is a premium 3CX add-on suite that adds advanced visibility, analytics, AI, automation, and supervisor tools to existing 3CX deployments. It helps businesses, contact centers, BPOs, sales teams, and support teams manage calls more effectively without replacing their existing 3CX system.
VoIPSetu includes Advanced Wallboards, AI Call Analytics, CRM Integration, Call Recording Manager, Supervisor Console, and AI Receptionist & IVR Builder. Teams can monitor live agent and queue activity, analyze calls with AI transcription and sentiment insights, search recordings, automate CRM call logging, coach agents in real time, and build visual IVR workflows.
The platform is designed to turn 3CX call data into actionable operational insights while giving supervisors greater control over day-to-day communication workflows.