VikiDesk

VikiDesk

Cruvigo
+
+

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About

VikiDesk is a Windows remote-support product for IT service providers and private PC users. It brings remote sessions, customer-device management, tickets and appointments into a central workspace, with file transfer and the ability to send text-based tasks to one or more PCs. Its Viki AI assistant can investigate reported issues and carry out permitted configuration, repair or update steps, then summarize what it observed. Device permissions and user or support authorization govern these actions. A customer module supports recurring service relationships, while a quick-support tool is designed for individual sessions. Private users can subscribe to PC assistance with human IT support when needed. Paid subscriptions are available with or without AI, and eligible plans include a five-day trial.

About

WiseMo software gives you the power to remotely reach, control and support PCs and Servers, Mac computers, Tablets, Smartphones and other mobile or embedded devices from any location. With our software, You’re only a click away from viewing a remote device screen and controlling its keyboard – from anywhere – your PC, Browser, Tablet or Smartphone. Advanced remote support, remote management and remote access tools are built directly into the WiseMo Guest and Host software to give you secure remote control of your fleet of devices, PCs, Servers and Mac computers. Connect to and support PCs, Servers, Mac, Smartphones, Tablets and other devices – on your local network – or from anywhere you have an Internet connection. Connect to and monitor or manage un-attended devices and computers, for example Windows Servers, Info terminals, etc.

Platforms Supported

Windows Supported
Mac Not Supported
Linux Not Supported
Cloud Not Supported
On-Premises Not Supported
iPhone Not Supported
iPad Not Supported
Android Not Supported
Chromebook Not Supported

Platforms Supported

Windows Supported
Mac Supported
Linux Not Supported
Cloud Supported
On-Premises Not Supported
iPhone Supported
iPad Supported
Android Supported
Chromebook Not Supported

Audience

IT service providers, managed service providers, small IT teams and private Windows users, primarily in Germany.

Audience

IT teams seeking a Remote Desktop solution to control PCs, Servers, Macs, Tablets, Smartphones and other devices.

Support

Phone Support Not Supported
24/7 Live Support Not Supported
Online Supported

Support

Phone Support Supported
24/7 Live Support Not Supported
Online Supported

API

Offers API Not Supported

API

Offers API Supported

Screenshots and Videos

Screenshots and Videos

Pricing

€29.99/month
Plans start at €29.99 per month and are available with or without AI. Eligible plans include a five-day trial.
Free Version Not Supported
Free Trial Supported

Pricing

No information available.
Free Version Not Supported
Free Trial Supported

Reviews/Ratings

Overall 0.0 / 5
ease 0.0 / 5
features 0.0 / 5
design 0.0 / 5
support 0.0 / 5

This software hasn't been reviewed yet. Be the first to provide a review:

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Reviews/Ratings

Overall 0.0 / 5
ease 0.0 / 5
features 0.0 / 5
design 0.0 / 5
support 0.0 / 5

This software hasn't been reviewed yet. Be the first to provide a review:

Review this Software

Training

Documentation Not Supported
Webinars Not Supported
Live Online Not Supported
In Person Not Supported

Training

Documentation Supported
Webinars Not Supported
Live Online Not Supported
In Person Supported

Company Information

Cruvigo
Germany
vikidesk.de/

Company Information

WiseMo
Denmark
www.wisemo.com

Alternatives

Alternatives

SecureDesk

SecureDesk

Rubix Technology
TSplus Remote Access

TSplus Remote Access

TSplus Group

Categories

Remote Support Supported

Categories

IT Management Supported
Remote Desktop Supported
Remote Support Supported
Remote Work Supported

Remote Support Features

Diagnostic Tools Not Supported
File Transfer Supported
Live Chat Not Supported
Real-time Chat Supported
Remote Control Supported
Screen Sharing Supported
Session Recording Supported
Session Transfer Supported
Surveys & Feedback Not Supported

IT Management Features

Capacity Monitoring Not Supported
Compliance Management Not Supported
Event Logs Not Supported
Hardware Inventory Supported
IT Budgeting Not Supported
License Management Not Supported
Patch Management Not Supported
Remote Access Supported
Scheduling Not Supported
Software Inventory Supported
User Activity Monitoring Not Supported

Remote Desktop Features

Chat Supported
Cross-Platform Access Supported
File Transfer Supported
Group View Supported
Mobile Device Access Supported
Multi Monitor Support Supported
Record Remote Sessions Supported
Remote Print Not Supported
Remote Wake Not Supported
User Management Supported

Remote Work Features

Collaboration Supported
Credential Management Not Supported
Electronic Signature Not Supported
Employee Monitoring Not Supported
Live Chat Not Supported
Meeting Management Not Supported
Project Management Not Supported
Remote Access Supported
Remote Support Supported
Screen Sharing Supported
Softphone Not Supported
Task Management Supported
Time Zone Tracking Not Supported
Video Chat Not Supported
Web Conferencing Not Supported

Integrations

CLYD Not Supported
Microsoft Intune Not Supported
SOTI MobiControl Not Supported

Integrations

CLYD Supported
Microsoft Intune Supported
SOTI MobiControl Supported
Claim VikiDesk and update features and information
Claim VikiDesk and update features and information
Claim WiseMo Remote Desktop and update features and information
Claim WiseMo Remote Desktop and update features and information