UniportalUniportal Inc.
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WegweiserOld Forge Technologies
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Related Products
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About
Uniportal is a cloud-based AI operations platform for managed service providers (MSPs). It connects an AI agent to an MSP's service desk and operational tools, including PSA, RMM, identity, documentation and cloud distribution systems. The agent interprets ticket context, follows reusable natural-language runbooks and proposes or performs supported troubleshooting and account-management steps; approval controls are configurable by tool and action. MSPs can tailor runbooks for individual customers, and technicians can review agent activity within ticket workflows. A client portal lets end users submit requests and create tickets. Uniportal is designed for MSP helpdesk teams handling recurring L1 and L2 tasks such as password resets and account changes. A task that takes a technician about 45 minutes can take under 2 minutes of review.
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About
Wegweiser is a multi-tenant SaaS platform for managed service providers and IT teams that adds endpoint intelligence to existing remote monitoring and management (RMM) systems. Agents for Windows, Linux and macOS collect device telemetry for analysis of system, security, application, network, software inventory and patch status. The console organizes findings and health scores across devices, groups, organizations and tenants, with onboarding assessments, trends, alerts, reports and compliance-control mappings. AI-assisted chat helps technicians investigate findings and likely causes. Browser-based terminal and remote-control tools support endpoint work. Wegweiser connects with selected help-desk and RMM products and sends alerts through Slack, Microsoft Teams, email or webhooks. It is designed for MSPs managing multiple client environments and internal IT teams seeking visibility alongside their existing RMM.
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Platforms Supported
Windows
Not Supported
Mac
Not Supported
Linux
Not Supported
Cloud
Supported
On-Premises
Not Supported
iPhone
Not Supported
iPad
Not Supported
Android
Not Supported
Chromebook
Not Supported
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Platforms Supported
Windows
Supported
Mac
Supported
Linux
Supported
Cloud
Supported
On-Premises
Not Supported
iPhone
Not Supported
iPad
Not Supported
Android
Not Supported
Chromebook
Not Supported
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Audience
MSP helpdesk teams and technicians.
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Audience
Sysadmins, MSPs, IT folks
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Support
Phone Support
Supported
24/7 Live Support
Not Supported
Online
Not Supported
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Support
Phone Support
Not Supported
24/7 Live Support
Not Supported
Online
Supported
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API
Offers API
Not Supported
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API
Offers API
Not Supported
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Screenshots and VideosNo images available
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Screenshots and VideosNo images available
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Pricing
$299/month
The Starter plan is $299/month with annual billing; annual plans are billed upfront.
Free Version
Not Supported
Free Trial
Not Supported
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Pricing
$2/endpoint/month
Bring Your Own Key is $2/endpoint/month; you supply the AI-provider key and pay the provider separately. Standard is $5/endpoint/month with 60 Wegcoins per endpoint. Continuous is $15/endpoint/month with 400 Wegcoins per endpoint. Each account starts with 1,000 free Wegcoins and no card is required. Billing counts only endpoints that checked in during the month.
Free Version
Not Supported
Free Trial
Supported
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Reviews/
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Reviews/
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Training
Documentation
Supported
Webinars
Not Supported
Live Online
Not Supported
In Person
Supported
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Training
Documentation
Supported
Webinars
Not Supported
Live Online
Supported
In Person
Supported
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Company InformationUniportal Inc.
Founded: 2025
Canada
uniportal.ai
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Company InformationOld Forge Technologies
Founded: 2020
United Kingdom
wegweiser.tech/
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Categories |
Categories |
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Integrations
Addigy
Supported
Autotask PSA
Supported
ConnectWise PSA
Supported
Datto RMM
Supported
Egnyte
Supported
Google Workspace
Supported
HaloPSA
Supported
Hudu
Supported
IT Glue
Supported
Kaseya VSA
Not Supported
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Integrations
Addigy
Not Supported
Autotask PSA
Not Supported
ConnectWise PSA
Not Supported
Datto RMM
Not Supported
Egnyte
Not Supported
Google Workspace
Not Supported
HaloPSA
Not Supported
Hudu
Not Supported
IT Glue
Not Supported
Kaseya VSA
Supported
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