Audience

Sysadmins, MSPs, IT folks

About Wegweiser

Wegweiser is a multi-tenant SaaS platform for managed service providers and IT teams that adds endpoint intelligence to existing remote monitoring and management (RMM) systems. Agents for Windows, Linux and macOS collect device telemetry for analysis of system, security, application, network, software inventory and patch status. The console organizes findings and health scores across devices, groups, organizations and tenants, with onboarding assessments, trends, alerts, reports and compliance-control mappings. AI-assisted chat helps technicians investigate findings and likely causes. Browser-based terminal and remote-control tools support endpoint work. Wegweiser connects with selected help-desk and RMM products and sends alerts through Slack, Microsoft Teams, email or webhooks. It is designed for MSPs managing multiple client environments and internal IT teams seeking visibility alongside their existing RMM.

Pricing

Starting Price:
$2/endpoint/month
Pricing Details:
Bring Your Own Key is $2/endpoint/month; you supply the AI-provider key and pay the provider separately. Standard is $5/endpoint/month with 60 Wegcoins per endpoint. Continuous is $15/endpoint/month with 400 Wegcoins per endpoint. Each account starts with 1,000 free Wegcoins and no card is required. Billing counts only endpoints that checked in during the month.
Free Trial:
Free Trial available.

Integrations

Ratings/Reviews

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Company Information

Old Forge Technologies
Founded: 2020
United Kingdom
wegweiser.tech/

Videos and Screen Captures

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Product Details

Platforms Supported
Cloud
Windows
Mac
Linux
Training
Documentation
Live Online
In Person
Videos
Support
Online

Wegweiser Frequently Asked Questions

Q: What kinds of users and organization types does Wegweiser work with?
Wegweiser works with these users and organization types: Mid Size Business, Small Business, Enterprise, Freelance, Nonprofit, Government, and Startup.
Q: What languages does Wegweiser support in their product?
Wegweiser supports these languages: English and German.
Q: What kind of support options does Wegweiser offer?
Wegweiser offers support via online.
Q: What other applications or services does Wegweiser integrate with?
Wegweiser integrates with: Kaseya VSA, Microsoft Teams, Slack, and Zammad.
Q: What type of training does Wegweiser provide?
Wegweiser provides training in the form of documentation, live online, in person, and videos.
Q: Does Wegweiser offer a free trial?
Yes, Wegweiser offers a free trial.
Q: How much does Wegweiser cost?
Pricing for Wegweiser starts at $2/endpoint/month.

Wegweiser Product Features

MSP

Remote Access Not Supported
Live Chat Not Supported
Billing & Invoicing Not Supported
Patch Management Not Supported
Remote Systems Monitoring Not Supported
Dashboard Not Supported
Issue Management Not Supported
Scheduling Not Supported
Backup Management Not Supported
Help Desk Not Supported
Project Management Not Supported
CRM Not Supported
Privileged Access Management (PAM) Not Supported