UniFocus vs. easiware Comparison


UniFocus	easiware Easiware	+	+
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		Related Products Connecteam Connecteam is an award-winning all-in-one employee management solution for daily operations, communications, and human resource management. With Connecteam you can manage every aspect of your business on the go, no workstation needed. Easily engage and manage non-desk employees with Connecteam’s mobile-first platform that helps improve communication, enhance daily processes and increase productivity with custom checklists, forms, and reports. Schedule shifts and track accurate work hours with Connecteam’s automated GPS time clock and easily export approved timesheets to payroll. Connecteam helps you keep your employees sharp thanks to knowledge base centers and advanced training courses. Raise morale with employee recognition rewards and keep the entire company updated through the main news feed. Simplify employee communication, enhance professional skills, manage daily tasks and so much more, all in one app and for an affordable price. 10,756 Ratings Visit Website SurveySparrow Transform organizations into brands by refining experiences with SurveySparrow. The experience management platform helps create not only engaging surveys but assists in closing the feedback loop efficiently. Supporting 70+ languages and dedicated NPS and Customer experience modules help better understand customer loyalty. SurveySparrow enables business organizations to collect feedback via a chat-like interface, gain insights, and make data-driven decisions to improve products, services, and customer experience. Set up automation and manage feedback with the in-built Ticket management tool. Monitor and manage online reviews efficiently with the Reputation management module. Join the bandwagon of 100k+ customers in 149 countries to deliver delightful customer experiences. 3,089 Ratings Visit Website Paylocity Paylocity delivers the most innovative technology bringing HR, payroll, and IT together in one modern, easy-to-use platform to empower teams, simplify processes, and deliver real results. The platform enables businesses to manage payroll, benefits, employee engagement, and other core HR functions while also managing non-payroll spend, including expenses, account payable, corporate cards, procurement, and headcount planning. Paylocity's integrated platform includes mobile access, workflow automation, seamless third-party integrations, and real-time insights that help businesses manage employees and business operations more effectively. Paylocity also provides dedicated customer support, implementation services, and scalable solutions designed to meet the needs of growing businesses and enterprise organizations. 8,260 Ratings Visit Website Sogolytics Sogolytics delivers speed, clarity, and scale through a powerful platform built for enterprise teams managing customer journeys and employee engagement surveys. Sogolytics streamlines the entire feedback cycle, from intelligent survey creation to real-time dashboards and automated text analysis. Whether your team is using the customer experience platform, employee engagement software, or the free survey maker, Sogolytics provides intuitive features, powerful analytics, and unmatched customization. Design sophisticated customer experience management flows in minutes. Automatically adapt questions based on logic and earlier responses. Pre-fill messaging based on user data. Then, visualize the results immediately. With sentiment analysis, turnkey reports, and real-time dashboards, your team can go from data to decisions in record time. Sogolytics’ survey software has a refreshingly human support model, available 24/7 and whenever you need a partner, not just a platform. 869 Ratings Visit Website Hubstaff Hubstaff is a time tracking software that helps teams log hours, monitor productivity, and automate payments — whether remote, hybrid, in-office, or field-based. Available on desktop, web, and mobile, Hubstaff enables employees to track time against specific tasks and projects from anywhere. Managers get built-in visibility through app and URL usage data, activity rates, and optional screenshots — all configurable by user role. Designed for global, growing and distributed teams, Hubstaff includes built-in productivity monitoring and workforce analytics to help businesses analyze how time is spent, identify inefficiencies, and improve performance — without micromanagement. 3,996 Ratings Visit Website Birdeye Birdeye builds AI agents for multi-location brands — trusted by the largest enterprise brands globally, including Sutter Health, Aspen Dental, Sun Auto and Caesars Entertainment. We give you AI coworkers at every location — for marketing, operations, and customer experience — that do the jobs your business needs done by employing multiple agents that work together to win AI visibility, convert demand, and deliver a consistent customer experience. Enterprise-Ready → Built for Scale SSO, audit logging, HIPAA, SOC 2, and GDPR. Role-based access, tiered approvals, and location-level reporting give corporate and local teams the control they need. So you stay in control while AI handles execution across hundreds of locations. With teams across the U.S., U.K., Australia, and India, Birdeye is redefining how enterprises win locally at scale. 5,194 Ratings Visit Website Time Management from ISGUS Flexible working time models, hybrid teams, and complex collective agreements and legal requirements call for reliable and transparent time recording. ZEUS® Time and Attendance from ISGUS is the smart solution for digital time management that integrates seamlessly into your business processes and offers both employees and managers maximum transparency, flexibility, and efficiency. With ZEUS® Time and Attendance, your employees can record working hours, breaks, shift times, or home office hours in a legally compliant, flexible, and location-independent manner, either at the terminal, via web browser, or with the mobile app. The data is processed in real time and is immediately available for evaluation, approval, and further processing. The solution meets all legal, collective agreement, and company regulations, for example, with regard to rest periods, overtime, or core working hours. 27 Ratings Visit Website Jotform Trusted by over 25 million users, Jotform is an all-in-one, no-code platform that simplifies data collection, automation, and online sales. Using its drag-and-drop Form Builder, businesses can create customized forms and surveys to collect leads, payments, and e-signatures. With 10,000+ templates and advanced features like conditional logic and 200+ integrations, Jotform streamlines workflows. Jotform's AI-powered Agents provide real-time customer support, guiding users through form submissions, answering questions, and ensuring a smooth experience while reducing manual intervention. These AI agents learn from interactions to improve responses, enhancing efficiency and customer satisfaction. The platform also includes a Store Builder to sell products and services, accept payments through 30+ gateways, and tools like Approvals and Report Builder to automate workflows and generate actionable insights. 9,009 Ratings Visit Website Monitask Employee monitoring application for businesses of all sizes. Tracks productivity for in-office, remote, and hybrid workers. Provides analytics and data on how to improve your team. Keeps your team accountable. World-class security. Captures websites visited, unproductive time, screenshots, fake activity, and more. Features: • Time Tracking: Automatic clock in/out for accurate work hour logging • Screenshot Capture: Random or interval-based for work verification • Activity Monitoring: Tracks web and application usage • Real-time Dashboards: View ongoing projects and tasks • Stealth Mode: Discreet monitoring option Functionality: - Provides insights into work processes and productivity - Identifies inefficiencies and optimizes workflows - Maintains employee privacy while offering employer oversight Stealth Mode allows silent monitoring, capturing natural work behaviors and maintaining productivity standards. 358 Ratings Visit Website SurveyLegend SurveyLegend is the next generation of online surveys — engaging, platform-independent, & beautiful. We empower companies - large & small - & individuals, to create mobile-friendly, gorgeous surveys. Create great-looking surveys, forms, polls, voting, questionnaires, NPS, customer satisfaction, customer experience, employee satisfaction surveys... on your computer or tablet, customize the look of your survey however you like, & display collected data with eye-catching and insightful graphics. Creating questionnaires is done simply by drag & drop, & you don't need to be a market research expert to use our tool. It has never been this easy to listen to customer demand, measure customer or employee satisfaction, manage client experience, or maintaining student & employee engagement. SurveyLegend has users all over the world, from amazing companies like L'Oréal, Universal, Harvard, Greenpeace, Airbnb, Sony, CocaCola, Roche, to awesome start-up companies and individuals. 1,881 Ratings Visit Website
About Now, more than ever your managers need the right technology to do their jobs, manage their teams and address day-to-day challenges. Our integrated solutions are designed to optimize your workforce management in real-time. We provide the industry expertise, training, technology, and partnership to ensure that your managers have the tools they need to make smarter decisions. We give your managers what they need to make better decisions. Our unique platform uses smart technology to automate everything from planning and scheduling to managing time and attendance. Our solutions are designed to give them the real-time information they need to manage more effectively—from anywhere. They can do more with the staff they have—and get the feedback they need to enhance your customer’s experiences while working smarter. The result? Your managers improve your business.	About Become a love brand. Personalize your Customer Relations. An all-in-one platform with expert support to engage your customers and simplify your Customer Services and Marketing teams’ daily work load. Omnichannel solution for customer interaction management The future belongs to love brands, those that exist and those to become. We help them personalize customer relationship and provide a special touch to make them stand out. Each customer is a puzzle for your teams to solve. Piece together their profile in a blink!
Platforms Supported Windows Not Supported Mac Not Supported Linux Not Supported Cloud Supported On-Premises Not Supported iPhone Not Supported iPad Not Supported Android Not Supported Chromebook Not Supported	Platforms Supported Windows Not Supported Mac Not Supported Linux Not Supported Cloud Supported On-Premises Not Supported iPhone Not Supported iPad Not Supported Android Not Supported Chromebook Not Supported
Audience Workforce management solution for HR departments looking for labor optimization	Audience Mid-sized to large companies with over 10 customer service team members
Support Phone Support Supported 24/7 Live Support Supported Online Supported	Support Phone Support Supported 24/7 Live Support Supported Online Supported
API Offers API Not Supported	API Offers API Not Supported
Screenshots and Videos View more images or videos	Screenshots and Videos View more images or videos
Pricing No information available. Free Version Not Supported Free Trial Not Supported	Pricing No information available. Free Version Not Supported Free Trial Not Supported
Reviews/Ratings Overall 0.0 / 5 ease 0.0 / 5 features 0.0 / 5 design 0.0 / 5 support 0.0 / 5 This software hasn't been reviewed yet. Be the first to provide a review: Review this Software	Reviews/Ratings Overall 0.0 / 5 ease 0.0 / 5 features 0.0 / 5 design 0.0 / 5 support 0.0 / 5 This software hasn't been reviewed yet. Be the first to provide a review: Review this Software

Training Documentation Not Supported Webinars Not Supported Live Online Supported In Person Not Supported	Training Documentation Supported Webinars Supported Live Online Supported In Person Supported
Company Information UniFocus Founded: 1998 United States www.unifocus.com	Company Information Easiware Founded: 2008 France www.easiware.com/en/
Alternatives RoomChecking	Alternatives Calldrip
Connecteam	SuiteCRM
allswers	Heyday AI Hootsuite
SurveySparrow	involve.ai
CheckMarket View All	Qualtrics Customer Experience Qualtrics View All
Categories Attendance Tracking Supported Customer Engagement Supported Customer Experience Supported Customer Satisfaction Supported Employee Engagement Supported Employee Scheduling Supported Hospitality Property Management Supported Human Resources Supported Internal Communications Supported NPS Supported Survey Supported Time & Attendance Supported Time Clock Supported Workforce Management Supported	Categories Contact Management Supported CRM Supported Customer Engagement Supported Customer Experience Supported Customer Satisfaction Supported Customer Service Supported
Show More Features Attendance Tracking Features Absence Management Not Supported Calendar Management Not Supported Employee Scheduling Not Supported Employee Time Clock Not Supported FMLA Tracking Not Supported Overtime Tracking Not Supported Reporting/Analytics Supported Self Service Portal Supported Time Tracking Not Supported Timesheets Supported Vacation / Leave Tracking Supported Employee Scheduling Features Appointment Management Not Supported Automated Scheduling Supported Calendar Management Not Supported Employee Database Supported Group Scheduling Not Supported Messaging Not Supported Mobile Access Not Supported Payroll Management Not Supported Reporting/Analytics Supported Resource Management Not Supported Schedule Distribution Not Supported Scheduling Not Supported Shift Scheduling Not Supported Shift Swapping Supported Time Clock Not Supported Time Tracking Not Supported Vacation / Leave Tracking Supported Hospitality Property Management Features Built-in Accounting Not Supported Catering Not Supported CRM Not Supported Employee Management Supported Extended Stay Not Supported Front Office Management Not Supported GDS / OTA Integration Not Supported Group Management Not Supported Guest Experience (GEM) Not Supported Housekeeping Management Not Supported Loyalty Program Not Supported Maintenance Management Not Supported Marketing Automation Not Supported Marketing Management Not Supported Multi-Property Not Supported Online Booking Not Supported Point of Sale (POS) Not Supported Reservations Management Not Supported Reviews Management Not Supported Single Property Not Supported Vacation Rental Not Supported Human Resources Features 360 Degree Feedback Not Supported Applicant Tracking Not Supported Attendance Management Supported Benefits Management Not Supported Career Development Planning Not Supported Compensation Management Not Supported Compliance Management Supported Employee Database Supported Employee Lifecycle Management Not Supported Onboarding Not Supported Payroll Management Not Supported Performance Management Supported Recruiting Management Not Supported Self Service Portal Supported Succession Planning Not Supported Time & Attendance Management Supported Time Off Management Supported Timesheets Supported Training Management Not Supported Time Clock Features Biometric Recognition Supported Hourly Employee Tracking Not Supported Messaging Not Supported Mobile Access Not Supported Online Punch Card Not Supported Payroll Management Not Supported Punch card Not Supported Reporting/Analytics Supported Salaried Employee Tracking Not Supported Sick Leave Tracking Supported Vacation / Leave Tracking Supported Workstation Tracking Not Supported Workforce Management Features Budgeting & Forecasting Supported Contractor Management Not Supported Employee Lifecycle Management Not Supported Labor Projection Not Supported Performance Appraisal Not Supported Recruiting Management Not Supported Scheduling Not Supported Skills Tracking Supported Time & Attendance Supported Variable Workforce Supported	Customer Engagement Features Analytics Supported Churn Management Not Supported Communication Management Supported Community Management Not Supported Content Syndication Not Supported Feedback Collection Supported Gamification Not Supported Live Chat Supported Video Content Not Supported Customer Experience Features Action Management Supported Analytics Supported Customer Segmentation Supported Dashboard Supported Feedback Management Supported Knowledge Management Supported Multi-Channel Collection Supported Sentiment Analysis Supported Survey Management Supported Text Analysis Not Supported Trend Analysis Supported Customer Satisfaction Features 360 Degree Feedback Supported Analytics Not Supported Call Reporting Not Supported Complaint Monitoring Not Supported Feedback Collection Supported Survey Management Supported Show More Features CRM Features Calendar/Reminder System Supported Call Logging Not Supported Document Storage Supported Email Marketing Supported Internal Chat Integration Supported Lead Scoring Not Supported Marketing Automation Integration Supported Mobile Access Supported Quotes / Proposals Not Supported Segmentation Supported Social Media Integration Supported Task Management Supported Territory Management Not Supported Contact Management Features Activity Management Not Supported Appointment Management Not Supported Contact Database Supported Contact History Not Supported Contact Import/Export Supported Customer Pipeline Not Supported Email Marketing Not Supported Group Management Not Supported Interaction Tracking Not Supported Lead Management Not Supported Prospecting Tools Not Supported Sales Pipeline Management Not Supported Search / Filter Supported Segmentation Not Supported Shared Contacts Not Supported Social Media Integration Not Supported Customer Service Features Alerts / Escalation Supported Appointment Management Not Supported Call Center Management Supported Email Management Supported Knowledge Base Supported Live Chat Supported Performance Metrics Not Supported Queue Management Supported Self Service Portal Not Supported Social Media Integration Supported Surveys & Feedback Supported Virtual Assistant Not Supported Workflow Management Supported
Integrations Axialys Not Supported calldesk Not Supported	Integrations Axialys Supported calldesk Supported View All 2 Integrations
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