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Platforms Supported

Windows
Mac
Linux
SaaS / Web
On-Premises
iPhone
iPad
Android
Chromebook

Platforms Supported

Windows
Mac
Linux
SaaS / Web
On-Premises
iPhone
iPad
Android
Chromebook

Audience

Customer experience and user experience departments and experts, service design consultants, customer journey mapping facilitators and coaches

Audience

Companies that need a unified customer experience platform

Support

Phone Support
24/7 Live Support
Online

Support

Phone Support
24/7 Live Support
Online

API

Offers API

API

Offers API

Screenshots and Videos

Screenshots and Videos

Pricing

$13.30 per month
Free Version
Free Trial

Pricing

$60.00 per user per month
Free Version
Free Trial

Reviews/Ratings

Overall 5.0 / 5
ease 4.7 / 5
features 4.3 / 5
design 5.0 / 5
support 5.0 / 5
Read all reviews

Reviews/Ratings

Overall 0.0 / 5
ease 0.0 / 5
features 0.0 / 5
design 0.0 / 5
support 0.0 / 5

This software hasn't been reviewed yet. Be the first to provide a review:

Review this Software

Training

Documentation
Webinars
Live Online
In Person

Training

Documentation
Webinars
Live Online
In Person

Company Information

UXPressia
Founded: 2015
United States
uxpressia.com/

Company Information

Zoho
Founded: 1996
India
www.zoho.com/crm/crmplus

Alternatives

Alternatives

BlueCamroo

BlueCamroo

BlueCamroo Inc.
1CRM

1CRM

1CRM Systems Corp.
SurveyOL

SurveyOL

SurveyOL.com

Categories

Categories

Customer Experience Features

Action Management
Analytics
Customer Segmentation
Dashboard
Feedback Management
Knowledge Management
Multi-Channel Collection
Sentiment Analysis
Survey Management
Text Analysis
Trend Analysis

Experience Management Features

Action Management
Analytics
Customer Segmentation
Dashboard
Feedback Management
Knowledge Management
Multi-Channel Collection
Sentiment Analysis
Survey Management
Text Analysis
Trend Analysis

Customer Journey Mapping Tools Features

Action Management
Attribution Modeling
Behavioral Analytics
Collaboration
Customer Profiles
Data Import / Export
Predictive Analytics
Surveys & Feedback
Templates

Customer Success Features

Account Alerts
Account Management
Communication Management
Customer Engagement
Customer Lifecycle Management
Health Score
Onboarding
Revenue Management
Usage Tracking / Analytics
Win / Loss Analysis

Product Analytics Features

Attribution
Automatic Data Capture
Churn Reporting
Customer Feedback Collection
Customer Guidance
Customer Journey Analytics
Data Export
Data History Retention
Data Labeling
Product Engagement Scoring
Real-Time Data Analysis
Touchpoint Analytics
User Segmentation

UX Features

Animation
For Mobile
For Websites
Heatmaps
Prototyping
Screen Activity Recording
Unmoderated Testing
Usability Testing
User Journeys
User Research

Customer Experience Features

Action Management
Analytics
Customer Segmentation
Dashboard
Feedback Management
Knowledge Management
Multi-Channel Collection
Sentiment Analysis
Survey Management
Text Analysis
Trend Analysis

Experience Management Features

Action Management
Analytics
Customer Segmentation
Dashboard
Feedback Management
Knowledge Management
Multi-Channel Collection
Sentiment Analysis
Survey Management
Text Analysis
Trend Analysis

Customer Engagement Features

Analytics
Churn Management
Communication Management
Community Management
Content Syndication
Feedback Collection
Gamification
Live Chat
Video Content

Customer Loyalty Features

Corporate Memberships
CRM
Customer Activity Tracking
Discount Management
Gift Card System
Loyalty Card System
Member Portal
Membership Management
No-Card Loyalty System
Referral Tracking
Rewards Management

Integrations

Slack
Adobe Acrobat Sign
Airtable
BOSCO
Coda
Cyclr
DataFisher
Google Workspace
Konnectify
LinkedFusion
Mailchimp
Microsoft Outlook
My Country Mobile
NeverBounce
Oki-Toki
Open Packaging Network
PhoneBurner
Reply Data
RevenueHero
Zoho SalesIQ

Integrations

Slack
Adobe Acrobat Sign
Airtable
BOSCO
Coda
Cyclr
DataFisher
Google Workspace
Konnectify
LinkedFusion
Mailchimp
Microsoft Outlook
My Country Mobile
NeverBounce
Oki-Toki
Open Packaging Network
PhoneBurner
Reply Data
RevenueHero
Zoho SalesIQ
Claim UXPressia and update features and information
Claim UXPressia and update features and information
Claim Zoho CRM Plus and update features and information
Claim Zoho CRM Plus and update features and information