TeleCMITeleCMI Technologies
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TeleLinkEquinox Information Systems
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Related Products
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TeleCMI:
About
TeleCMI is a comprehensive communication and collaboration platform designed to enhance business connectivity and streamline customer interactions. With voice calls, SMS users can make and receive high-quality calls and collaborate in real time. Integration with popular CRM systems ensures seamless synchronization of customer data, enabling personalized and efficient customer service. TeleCMI prioritizes data security with encryption for calls and messages, while its reliability and excellent call quality ensure uninterrupted communication. Empowering businesses with exceptional customer experiences, TeleCMI drives productivity and facilitates effective collaboration.
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TeleLink:
About
Detailed usage data is the lifeblood of a service provider's business. Success is dependent on your ability to act on this data which often comes from multiple sources in multiple formats. TeleLink processes usage records from any source, normalizes them and enriches them with other key data sets including jurisdictions and trunk groups. By correlating and summarizing this data, carriers can gain valuable insight and immediate visibility to customer activity, market trends, traffic patterns, and network utilization. With access to individual event details, TeleLink makes it possible to troubleshoot, research, and generate detailed reports for further analysis, for initiating or defending billing disputes and for complying with regulatory reporting requirements. Correlate usage data with industry-standard or user-created reference data sets for more sophisticated, meaningful reporting. Group, filter, and sort based on user defined time span and increment.
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TeleCMI:
Platforms Supported
Windows
Supported
Mac
Supported
Linux
Not Supported
Cloud
Supported
On-Premises
Not Supported
iPhone
Supported
iPad
Not Supported
Android
Supported
Chromebook
Not Supported
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TeleLink:
Platforms Supported
Windows
Supported
Mac
Not Supported
Linux
Not Supported
Cloud
Not Supported
On-Premises
Not Supported
iPhone
Not Supported
iPad
Not Supported
Android
Not Supported
Chromebook
Not Supported
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TeleCMI:
Audience
Companies of all sizes searching for a complete business phone system solution
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TeleLink:
Audience
Companies searching for a solution to manage their business operations
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TeleCMI:
Support
Phone Support
Not Supported
24/7 Live Support
Supported
Online
Not Supported
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TeleLink:
Support
Phone Support
Not Supported
24/7 Live Support
Supported
Online
Supported
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TeleCMI:
API
Offers API
Not Supported
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TeleLink:
API
Offers API
Not Supported
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TeleCMI:
Screenshots and Videos |
TeleLink:
Screenshots and Videos |
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TeleCMI:
Pricing
$0
Business Voice Basic Plan
$0 Minimum 1 User Business Voice Premium Plan $15 yearly, $20 If Billed Monthly Minimum 1 User Business Voice Enterprise Plan Per User/Month $25 yearly, $30 If Billed Monthly Minimum 2 Users Contact Center Premium Plan $30 Per User/Month $40 If Billed Monthly Minimum 4 Users Contact Center Enterprise Plan $40 Per User/Month $50 If Billed Monthly Minimum 4 Users
Free Version
Not Supported
Free Trial
Supported
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TeleLink:
Pricing
$16250 one-time payment
Free Version
Not Supported
Free Trial
Not Supported
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TeleCMI:
Reviews/
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TeleLink:
Reviews/
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TeleCMI:
Training
Documentation
Not Supported
Webinars
Not Supported
Live Online
Supported
In Person
Supported
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TeleLink:
Training
Documentation
Supported
Webinars
Not Supported
Live Online
Not Supported
In Person
Supported
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TeleCMI:
Company InformationTeleCMI Technologies
Founded: 2016
India
www.telecmi.com
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TeleLink:
Company InformationEquinox Information Systems
Founded: 1986
United States
www.equinoxis.com/usage-analytics.php
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TeleCMI:
Alternatives |
TeleLink:
Alternatives |
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TeleCMI:
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TeleLink:
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TeleLink:
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TeleLink:
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TeleCMI:
Categories |
TeleLink:
Categories |
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TeleCMI:
Auto Dialer Features
Call Center Management
Supported
Call Recording
Supported
Call Reporting
Supported
Call Scripting
Supported
Lead Management
Supported
Power Dialer
Not Supported
Predictive Dialer
Not Supported
Preview Dialer
Not Supported
Progressive Dialer
Not Supported
Surveys
Not Supported
Business Phone Systems Features
Call Logging
Supported
Call Monitoring
Supported
Call Recording
Supported
Call Routing
Supported
Employee Directory
Not Supported
IVR / Voice Recognition
Supported
Mobile Access
Supported
Virtual Call Center
Supported
Web Conferencing
Not Supported
Business VoIP Features
Call Parking
Supported
Call Recording
Supported
Contact Management
Supported
Encryption
Not Supported
IVR / Voice Recognition
Supported
Ring Groups
Not Supported
SIP Trunking
Not Supported
Unified Communications
Not Supported
Voice Quality Enhancement
Not Supported
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TeleLink:
Billing and Provisioning Features
Billing & Invoicing
Not Supported
Carrier Access Billing
Not Supported
Contract Management
Not Supported
Customer Accounts
Not Supported
Customizable Billing
Not Supported
Flexible Rate Tables
Not Supported
Internet
Not Supported
Order Management
Not Supported
Post-Paid Systems
Not Supported
Pre-Paid Systems
Not Supported
Provisioning
Not Supported
Rating
Not Supported
Self Service Portal
Not Supported
Service Order System
Not Supported
VoIP
Supported
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TeleCMI:
Integrations
HubSpot CRM
Supported
HubSpot Customer Platform
Supported
LifeLinkr
Supported
Meritto
Supported
NeoDove
Supported
Pipedrive
Supported
Rsoft CRM
Supported
Salesforce
Supported
Sell.Do
Supported
Vitrify IVF Software
Supported
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TeleLink:
Integrations
HubSpot CRM
Not Supported
HubSpot Customer Platform
Not Supported
LifeLinkr
Not Supported
Meritto
Not Supported
NeoDove
Not Supported
Pipedrive
Not Supported
Rsoft CRM
Not Supported
Salesforce
Not Supported
Sell.Do
Not Supported
Vitrify IVF Software
Not Supported
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TeleCMI:
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TeleLink:
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