TeleCMI

TeleCMI

TeleCMI Technologies
TeleLink

TeleLink

Equinox Information Systems
TeleCMI TeleLink

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TeleCMI:

About

TeleCMI is a comprehensive communication and collaboration platform designed to enhance business connectivity and streamline customer interactions. With voice calls, SMS users can make and receive high-quality calls and collaborate in real time. Integration with popular CRM systems ensures seamless synchronization of customer data, enabling personalized and efficient customer service. TeleCMI prioritizes data security with encryption for calls and messages, while its reliability and excellent call quality ensure uninterrupted communication. Empowering businesses with exceptional customer experiences, TeleCMI drives productivity and facilitates effective collaboration.
TeleLink:

About

Detailed usage data is the lifeblood of a service provider's business. Success is dependent on your ability to act on this data which often comes from multiple sources in multiple formats. TeleLink processes usage records from any source, normalizes them and enriches them with other key data sets including jurisdictions and trunk groups. By correlating and summarizing this data, carriers can gain valuable insight and immediate visibility to customer activity, market trends, traffic patterns, and network utilization. With access to individual event details, TeleLink makes it possible to troubleshoot, research, and generate detailed reports for further analysis, for initiating or defending billing disputes and for complying with regulatory reporting requirements. Correlate usage data with industry-standard or user-created reference data sets for more sophisticated, meaningful reporting. Group, filter, and sort based on user defined time span and increment.
TeleCMI:

Platforms Supported

Windows Supported
Mac Supported
Linux Not Supported
Cloud Supported
On-Premises Not Supported
iPhone Supported
iPad Not Supported
Android Supported
Chromebook Not Supported
TeleLink:

Platforms Supported

Windows Supported
Mac Not Supported
Linux Not Supported
Cloud Not Supported
On-Premises Not Supported
iPhone Not Supported
iPad Not Supported
Android Not Supported
Chromebook Not Supported
TeleCMI:

Audience

Companies of all sizes searching for a complete business phone system solution
TeleLink:

Audience

Companies searching for a solution to manage their business operations
TeleCMI:

Support

Phone Support Not Supported
24/7 Live Support Supported
Online Not Supported
TeleLink:

Support

Phone Support Not Supported
24/7 Live Support Supported
Online Supported
TeleCMI:

API

Offers API Not Supported
TeleLink:

API

Offers API Not Supported
TeleCMI:

Screenshots and Videos

TeleLink:

Screenshots and Videos

TeleCMI:

Pricing

$0
Business Voice Basic Plan
$0
Minimum 1 User

Business Voice Premium Plan
$15 yearly, $20 If Billed Monthly
Minimum 1 User

Business Voice Enterprise Plan
Per User/Month
$25 yearly, $30 If Billed Monthly
Minimum 2 Users

Contact Center Premium Plan
$30 Per User/Month
$40 If Billed Monthly
Minimum 4 Users

Contact Center Enterprise Plan
$40 Per User/Month
$50 If Billed Monthly
Minimum 4 Users
Free Version Not Supported
Free Trial Supported
TeleLink:

Pricing

$16250 one-time payment
Free Version Not Supported
Free Trial Not Supported
TeleCMI:

Reviews/Ratings

Overall 0.0 / 5
ease 0.0 / 5
features 0.0 / 5
design 0.0 / 5
support 0.0 / 5

This software hasn't been reviewed yet. Be the first to provide a review:

Review this Software
TeleLink:

Reviews/Ratings

Overall 0.0 / 5
ease 0.0 / 5
features 0.0 / 5
design 0.0 / 5
support 0.0 / 5

This software hasn't been reviewed yet. Be the first to provide a review:

Review this Software
TeleCMI:

Training

Documentation Not Supported
Webinars Not Supported
Live Online Supported
In Person Supported
TeleLink:

Training

Documentation Supported
Webinars Not Supported
Live Online Not Supported
In Person Supported
TeleCMI:

Company Information

TeleCMI Technologies
Founded: 2016
India
www.telecmi.com
TeleLink:

Company Information

Equinox Information Systems
Founded: 1986
United States
www.equinoxis.com/usage-analytics.php
TeleCMI:

Alternatives

TeleLink:

Alternatives

TeleCMI:
ConneXio

ConneXio

5.0 out of 5 stars
TeleLink:
NetQuest BI

NetQuest BI

Tekno Telecom
TeleCMI:
Genesys Cloud CX

Genesys Cloud CX

Genesys
4.8 out of 5 stars
TeleLink:
VISIONTEK EVD

VISIONTEK EVD

Linkwell Telesystems
TeleCMI:
Aircall

Aircall

4.3 out of 5 stars
TeleLink:
ABS 100

ABS 100

AcuraTel
TeleCMI:
CloudTalk

CloudTalk

4.7 out of 5 stars
TeleLink:
TeleCMI:

Categories

AI Call Center Supported
AI Dialers Supported
Auto Dialer Supported
Business VoIP Supported
Call Center Supported
Cloud PBX Supported
Sales Dialers Supported
Telephony Supported
TeleLink:

Categories

TeleCMI:

Auto Dialer Features

Call Center Management Supported
Call Recording Supported
Call Reporting Supported
Call Scripting Supported
Lead Management Supported
Power Dialer Not Supported
Predictive Dialer Not Supported
Preview Dialer Not Supported
Progressive Dialer Not Supported
Surveys Not Supported

Business Phone Systems Features

Call Logging Supported
Call Monitoring Supported
Call Recording Supported
Call Routing Supported
Employee Directory Not Supported
IVR / Voice Recognition Supported
Mobile Access Supported
Virtual Call Center Supported
Web Conferencing Not Supported

Business VoIP Features

Call Parking Supported
Call Recording Supported
Contact Management Supported
Encryption Not Supported
IVR / Voice Recognition Supported
Ring Groups Not Supported
SIP Trunking Not Supported
Unified Communications Not Supported
Voice Quality Enhancement Not Supported
TeleLink:

Billing and Provisioning Features

Billing & Invoicing Not Supported
Carrier Access Billing Not Supported
Contract Management Not Supported
Customer Accounts Not Supported
Customizable Billing Not Supported
Flexible Rate Tables Not Supported
Internet Not Supported
Order Management Not Supported
Post-Paid Systems Not Supported
Pre-Paid Systems Not Supported
Provisioning Not Supported
Rating Not Supported
Self Service Portal Not Supported
Service Order System Not Supported
VoIP Supported
TeleCMI:

Integrations

HubSpot CRM Supported
HubSpot Customer Platform Supported
LifeLinkr Supported
Meritto Supported
NeoDove Supported
Pipedrive Supported
Rsoft CRM Supported
Salesforce Supported
Sell.Do Supported
Vitrify IVF Software Supported
Zoho CRM Supported
TeleLink:

Integrations

HubSpot CRM Not Supported
HubSpot Customer Platform Not Supported
LifeLinkr Not Supported
Meritto Not Supported
NeoDove Not Supported
Pipedrive Not Supported
Rsoft CRM Not Supported
Salesforce Not Supported
Sell.Do Not Supported
Vitrify IVF Software Not Supported
Zoho CRM Not Supported
TeleCMI:
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Claim TeleCMI and update features and information
TeleLink:
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