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Platforms Supported

Windows
Mac
Linux
SaaS / Web
On-Premises
iPhone
iPad
Android
Chromebook

Platforms Supported

Windows
Mac
Linux
SaaS / Web
On-Premises
iPhone
iPad
Android
Chromebook

Audience

Companies of all sizes

Audience

Outsourced information technology support, managed service provider support, and customer help desks.

Support

Phone Support
24/7 Live Support
Online

Support

Phone Support
24/7 Live Support
Online

API

Offers API

API

Offers API

Screenshots and Videos

Screenshots and Videos

Pricing

$29.99/month/user
Free Version
Free Trial

Pricing

$10.00/month/user
Free Version
Free Trial

Reviews/Ratings

Overall 0.0 / 5
ease 0.0 / 5
features 0.0 / 5
design 0.0 / 5
support 0.0 / 5

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Reviews/Ratings

Overall 4.6 / 5
ease 4.9 / 5
features 4.4 / 5
design 4.7 / 5
support 4.7 / 5
Read all reviews

Training

Documentation
Webinars
Live Online
In Person

Training

Documentation
Webinars
Live Online
In Person

Company Information

TechSee
Israel
www.techsee.me/

Company Information

Zoho
Founded: 1996
India
www.zoho.com/assist/

Alternatives

Alternatives

Freshdesk

Freshdesk

Freshworks
TeamViewer Remote

TeamViewer Remote

TeamViewer

Categories

Categories

Remote Support Features

Diagnostic Tools
File Transfer
Live Chat
Real-time Chat
Remote Control
Screen Sharing
Session Recording
Session Transfer
Surveys & Feedback

Remote Work Features

Collaboration
Credential Management
Electronic Signature
Employee Monitoring
Live Chat
Meeting Management
Project Management
Remote Access
Remote Support
Screen Sharing
Softphone
Task Management
Time Zone Tracking
Video Chat
Web Conferencing

Artificial Intelligence Features

Chatbot
For eCommerce
For Healthcare
For Sales
Image Recognition
Machine Learning
Multi-Language
Natural Language Processing
Predictive Analytics
Process/Workflow Automation
Rules-Based Automation
Virtual Personal Assistant (VPA)

Computer Vision Features

Blob Detection & Analysis
Building Tools
Image Processing
Multiple Image Type Support
Reporting / Analytics Integration
Smart Camera Integration

Remote Support Features

Diagnostic Tools
File Transfer
Live Chat
Real-time Chat
Remote Control
Screen Sharing
Session Recording
Session Transfer
Surveys & Feedback

Remote Work Features

Collaboration
Credential Management
Electronic Signature
Employee Monitoring
Live Chat
Meeting Management
Project Management
Remote Access
Remote Support
Screen Sharing
Softphone
Task Management
Time Zone Tracking
Video Chat
Web Conferencing

Customer Service Features

Alerts / Escalation
Appointment Management
Call Center Management
Email Management
Knowledge Base
Live Chat
Performance Metrics
Queue Management
Self Service Portal
Social Media Integration
Surveys & Feedback
Virtual Assistant
Workflow Management

Remote Desktop Features

Chat
Cross-Platform Access
File Transfer
Group View
Mobile Device Access
Multi Monitor Support
Record Remote Sessions
Remote Print
Remote Wake
User Management

Screen Sharing Features

Annotations / Drawing Tools
Desktop / Browser Sharing
Mobile Screen Sharing
Presenter Control Management
Remote Control
Screen Capture
Screen Mirroring
Screen Recording

Integrations

ServiceNow
Zendesk
Amdocs Customer Experience Suite
CSG Advanced Convergent Platform (ACP)
Freshdesk
Genesys Cloud
Google Workspace
Incident IQ
Jira Service Management
Jira Work Management
ManageEngine ServiceDesk Plus
Microsoft 365
Oracle Service
Pipedrive
Salesforce Service Cloud
Spiceworks Network Monitor
Truto
Zoho CRM
Zoho Desk
Zoho SalesIQ

Integrations

ServiceNow
Zendesk
Amdocs Customer Experience Suite
CSG Advanced Convergent Platform (ACP)
Freshdesk
Genesys Cloud
Google Workspace
Incident IQ
Jira Service Management
Jira Work Management
ManageEngine ServiceDesk Plus
Microsoft 365
Oracle Service
Pipedrive
Salesforce Service Cloud
Spiceworks Network Monitor
Truto
Zoho CRM
Zoho Desk
Zoho SalesIQ
Claim TechSee and update features and information
Claim TechSee and update features and information