TeamViewer vs. Zendesk Explore Comparison


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About TeamViewer is a popular remote access and support software that enables users to connect to and control computers and devices from anywhere in the world. It is widely used for troubleshooting technical issues, managing IT services, and providing customer support. The software allows for secure file sharing, real-time collaboration, and remote desktop access across different platforms, including Windows, macOS, Linux, iOS, and Android. TeamViewer's security features include end-to-end encryption and two-factor authentication, ensuring safe and reliable remote connections. It is used by individuals, IT professionals, and large organizations to enhance productivity, offer remote support, and manage devices efficiently.	About Zendesk Explore provides analytics for businesses to measure and improve the entire customer experience. Building the best customer experience works better when it's driven by data. With Zendesk Explore, you get instant access to the customer analytics that matter—and the deeper understanding of your customers and business that comes with it. Customer support can happen anywhere—on email, chat, phone, or your social channels. It’s good to have a customer analytics tool that can keep up. Explore integrates data from every channel, so you can measure how customers interact with your brand without losing the thread. Explore comes with best practice dashboards and analysis built in, so teams of any size get the metrics that help them track towards success. You can analyze team performance, take stock of operational metrics, or get a better understanding of your customer experience. No matter what it is, Explore has a dashboard to get it done.
Platforms Supported Windows Mac Linux Cloud On-Premises iPhone iPad Android Chromebook	Platforms Supported Windows Mac Linux Cloud On-Premises iPhone iPad Android Chromebook
Audience Companies in almost every country looking for a remote support and remote access solution. TeamViewer is available in over 30 languages	Audience Companies that want to measure and improve the entire customer experience
Support Phone Support 24/7 Live Support Online	Support Phone Support 24/7 Live Support Online
API Offers API	API Offers API
Screenshots and Videos View more images or videos	Screenshots and Videos View more images or videos
Pricing $24.90 per month Free Version Free Trial	Pricing $9 per agent per month Free Version Free Trial
Reviews/Ratings Overall 4.7 / 5 ease 4.8 / 5 features 4.6 / 5 design 4.6 / 5 support 4.6 / 5 Read all reviews	Reviews/Ratings Overall 5.0 / 5 ease 5.0 / 5 features 5.0 / 5 design 4.5 / 5 support 4.5 / 5 Read all reviews
Training Documentation Webinars Live Online In Person	Training Documentation Webinars Live Online In Person
Company Information TeamViewer Founded: 2005 Germany www.teamviewer.com	Company Information Zendesk Founded: 2007 United States www.zendesk.com/explore/
Alternatives CrankWheel	Alternatives Sisense
ScreenMeet	Amazon QuickSight Amazon
Zoho Assist Zoho	Smartlook
ConnectWise ScreenConnect ConnectWise	TiMi TIMi
LogMeIn Rescue GoTo View All	JustControl.it GRAHAMSTOWN LIMITED View All
Categories AR Remote Collaboration Co-Browsing Collaboration Digital Experience Monitoring Endpoint Management IT Management Live Chat Meeting Remote Desktop Remote Support Remote Work Screen Sharing System Monitoring Unified Endpoint Management (UEM) Video Conferencing Web Conferencing Website Monitoring	Categories Customer Experience Marketing Analytics Predictive Analytics Reporting Web Analytics
Show More Features Collaboration Features Brainstorming Calendar Management Chat / Messaging Contact Management Content Management Document Management Project Management Real Time Editing Task Management Version Control Video Conferencing IT Management Features Capacity Monitoring Compliance Management Event Logs Hardware Inventory IT Budgeting License Management Patch Management Remote Access Scheduling Software Inventory User Activity Monitoring Meeting Features Action Item Tracking Agenda Management Attendee Management Board Meetings Committee Meetings Internal Meetings Invitation Management Legislative Meetings Materials Management Meeting Feedback Meeting Preparation Tools Meeting Room Booking Minutes Management Post-Meeting Tools Scheduling Travel Management Voting Management Remote Desktop Features Chat Cross-Platform Access File Transfer Group View Mobile Device Access Multi Monitor Support Record Remote Sessions Remote Print Remote Wake User Management Remote Support Features Diagnostic Tools File Transfer Live Chat Real-time Chat Remote Control Screen Sharing Session Recording Session Transfer Surveys & Feedback Remote Work Features Collaboration Credential Management Electronic Signature Employee Monitoring Live Chat Meeting Management Project Management Remote Access Remote Support Screen Sharing Softphone Task Management Time Zone Tracking Video Chat Web Conferencing Video Conferencing Features Electronic Hand Raising Mobile Access On-Demand Webcasting Presentation Streaming Presentation Tools Private Chat Real-Time Chat Record & Playback Ability Screen Sharing Two-Way Audio & Video Video Conferencing Whiteboard Web Conferencing Features Electronic Hand Raising Mobile Access On-Demand Webcasting Presentation Streaming Presentation Tools Private Chat Real-Time Chat Record & Playback Ability Screen Sharing Two-Way Audio & Video Video Conferencing Whiteboard
Integrations Okta Zendesk Authy BOSSDesk Devolutions Remote Desktop Manager Freshservice KAMWISE Komz Mailchimp ProxyStores.com Robin by Atera Shift Simplesat Skypaq Syncro Truto Vibe Interactive Whiteboard Webinar Booster Zendesk Gather magnalister Show More Integrations View All 64 Integrations	Integrations Okta Zendesk Authy BOSSDesk Devolutions Remote Desktop Manager Freshservice KAMWISE Komz Mailchimp ProxyStores.com Robin by Atera Shift Simplesat Skypaq Syncro Truto Vibe Interactive Whiteboard Webinar Booster Zendesk Gather magnalister Show More Integrations View All 17 Integrations
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