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About

Improve customer experience by listening and acting on their feedback. Measure NPS (Net Promoter Score), CSAT, CES or ask your own questions. Run survey once, setup recurring surveys or collect transactional feedback. Easily gather employee insights at scale and share one-click reports with your team. Run Candidate Experience, Employee Satisfaction surveys, Training Evaluation, Knowledge Tests and more. Improve UX and features of your website, app or product. Launch website surveys on your own, without IT involement and get immediate answers to your product questions, within few hours from deploy. Validate product or service ideas, discover insights about your target audience, get opinion and feedback on your ideas. Dig deeper with advanced segmentation. Voting, knowledge tests, psychological assessments, forms and quizes. Surveys for academic or healthcare purposes. Startquestion will help you on every part of the project.

About

Survicate is a Customer Feedback Platform that lets you collect, analyze, and act on feedback. Deploy targeted surveys across web, mobile, email, and in-product channels, triggered by user behavior and connected to your CRM, helpdesk, or product analytics tools. Aggregate feedback from 15+ sources including support tickets, call transcripts, App Store reviews, and auto-analyze all that feedback data with Research Hub, our AI research repository. Ask AI Research Assistant questions about all aggregated feedback. Answers backed by your actual data. 40+ native integrations including HubSpot, Salesforce, Intercom, Zendesk, Amplitude, and Slack, all help you act on these insights quickly. Used by product managers, researchers, and CX teams who need a feedback system that informs decisions.

Platforms Supported

Windows Not Supported
Mac Not Supported
Linux Not Supported
Cloud Supported
On-Premises Not Supported
iPhone Not Supported
iPad Not Supported
Android Not Supported
Chromebook Not Supported

Platforms Supported

Windows Not Supported
Mac Not Supported
Linux Not Supported
Cloud Supported
On-Premises Not Supported
iPhone Not Supported
iPad Not Supported
Android Not Supported
Chromebook Not Supported

Audience

Survey solution for companies

Audience

Customer-centric businesses that value customer feedback and use it to drive growth.

Support

Phone Support Supported
24/7 Live Support Not Supported
Online Supported

Support

Phone Support Supported
24/7 Live Support Supported
Online Supported

API

Offers API Not Supported

API

Offers API Not Supported

Screenshots and Videos

Screenshots and Videos

Pricing

$49 per user per month
Free Version Not Supported
Free Trial Supported

Pricing

$56 per month
Survicate offers 4 paid plans and a 10-day free trial of paid features, prices staring from:

Starter: $89;
Growth: $56 (billed annually);
Pro: $349 (billed annually);
Enterprise: $569 (builled annually).
Free Version Not Supported
Free Trial Supported

Reviews/Ratings

Overall 0.0 / 5
ease 0.0 / 5
features 0.0 / 5
design 0.0 / 5
support 0.0 / 5

This software hasn't been reviewed yet. Be the first to provide a review:

Review this Software

Reviews/Ratings

Overall 0.0 / 5
ease 0.0 / 5
features 0.0 / 5
design 0.0 / 5
support 0.0 / 5

This software hasn't been reviewed yet. Be the first to provide a review:

Review this Software

Training

Documentation Supported
Webinars Not Supported
Live Online Supported
In Person Not Supported

Training

Documentation Supported
Webinars Supported
Live Online Supported
In Person Not Supported

Company Information

Startquestion
Founded: 2006
Poland
www.startquestion.com

Company Information

Survicate
Founded: 2013
Poland
survicate.com

Alternatives

Alternatives

BizRatings

BizRatings

BizRatings.com
Simplesat

Simplesat

Pronto Holdings

Categories

Data Collection Supported
Employee Survey Supported
NPS Supported
Survey Supported

Categories

Customer Feedback Supported
NPS Supported
Survey Supported
User Research Supported

Survey Features

Custom Survey URLs Supported
Data Analysis Tools Supported
Email Marketing Supported
Mobile Survey Supported
Offline Response Collection Supported
Paper Survey Supported
Question Branching Supported
Question Library Supported
Site Intercept Survey Supported
Skip Logic Supported
Supports Audio / Images / Video Supported

Survey Features

Custom Survey URLs Supported
Data Analysis Tools Supported
Email Marketing Supported
Mobile Survey Supported
Offline Response Collection Supported
Paper Survey Not Supported
Question Branching Supported
Question Library Supported
Site Intercept Survey Supported
Skip Logic Supported
Supports Audio / Images / Video Not Supported

Customer Feedback Features

Alerts / Notifications Supported
Behavior Analytics Supported
Bug Reports Supported
Community Feedback Tools Not Supported
Live Chat Not Supported
Negative Feedback Management Supported
Net Promoter Score (NPS) Supported
Screenshot / Screen Capture Supported
Surveys Supported
User Testing Tools Supported
Video Feedback Not Supported
Visual Feedback Tools Not Supported
Voice of the Customer (VoC) Supported
Website Feedback Supported

Customer Satisfaction Features

360 Degree Feedback Supported
Analytics Supported
Call Reporting Not Supported
Complaint Monitoring Supported
Feedback Collection Supported
Survey Management Supported

Integrations

Google Analytics Supported
Mailchimp Supported
Salesforce Supported
Slack Supported
Adobe Marketo Engage Not Supported
Asana Supported
Braze Not Supported
Campaign Monitor Not Supported
GetResponse Not Supported
Gong Not Supported
Google Meet Not Supported
Google Sheets Not Supported
HubSpot Marketing Hub Not Supported
Integry Not Supported
Jira Service Management Supported
KonnectzIT Supported
Quickwork Not Supported
Salesforce Marketing Cloud Account Engagement Not Supported
Segment Not Supported
Woopra Not Supported

Integrations

Google Analytics Supported
Mailchimp Supported
Salesforce Supported
Slack Supported
Adobe Marketo Engage Supported
Asana Not Supported
Braze Supported
Campaign Monitor Supported
GetResponse Supported
Gong Supported
Google Meet Supported
Google Sheets Supported
HubSpot Marketing Hub Supported
Integry Supported
Jira Service Management Not Supported
KonnectzIT Not Supported
Quickwork Supported
Salesforce Marketing Cloud Account Engagement Supported
Segment Supported
Woopra Supported
Claim Startquestion and update features and information
Claim Startquestion and update features and information
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Claim Survicate and update features and information