SmartMessage vs. UniAgent Comparison


SmartMessage	UniAgent Consilium Software	+	+
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What you get: * Email and SMS campaigns from one contact spine * Journey Builder for abandoned cart, win-back, post-purchase, and promotional automations * Segmentation, acquisition forms, and landing pages * eRFM analytics and campaign revenue reporting * Deliverability controls: authentication, throttling, ISP feedback, and list hygiene * Integrations with third-party and Maropost-native apps Set it up once. Marketing Cloud takes it from there. 152 Ratings Visit Website Jesta Vision Suite In business for more than 55 years, Jesta I.S. is a global developer and provider of enterprise software solutions for retailers, e-tailers, wholesalers, and brand manufacturers specializing in apparel, footwear and hard goods. Jesta’s retail and supply chain suites are anchored by our master data foundation, which collects, manages and organizes your business data in a central repository to instantly unify your business and kickstart its digital transformation. The Vision Suite is a leading, organically engineered, cloud-based, end-to-end solution that unifies and optimizes back/front-end and supply chain operations from trade/product/demand management to merchandising ERP, Point of Sale and Order Management /Omnichannel. It eliminates the inefficiencies of disjointed applications, and provides real-time visibility of enterprise inventory, cross-channel orders, and AI-driven CRM data. It accommodates various brands, currencies, and languages. 42 Ratings Visit Website Hostaway Trusted by 20,000+ property managers worldwide, Hostaway is the industry leading, AI-powered vacation rental management platform designed for professional short-term rental operators. 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About SmartMessage is the omni-channel marketing and customer experience platform that helps leading brands confidently scale communications over millions of customers in real-time. The SmartMessage Marketing Platform lets businesses scale more relevant communications for millions of customers – anytime, anywhere. We process real-time data allowing businesses to respond with more relevance to the intent and action of customers in real-time. SmartMessage helps the world leading brands connect with their customers and deliver real-time relevance in omni-channel experiences. In our free exclusive guide, you will have the chance to learn how you can get more from channels like email, SMS, push notifications. Also, you will meet the unique capabilities of SmartMessage in helping you reach your targets. Available on-premise and in the cloud, SmartMessage brings all your marketing tools in a single, integrated platform –from managing content, to automating your omni-channel customer journeys.	About Enterprises are proactively working towards enhancing their Customer Experience strategy to track, oversee, and organize every interaction between a customer and the organization throughout the customer lifecycle. The end goal is to optimize interactions from the customer's perspective and, as a result, foster customer loyalty. As customer care evolves to multiple channels like web chat, SMS, and social media —there’s a need to offer a seamless and consistent experience to customers across all the channels. Consilium customer experience management (CEM) solution - UniAgent™ offers you the right environment to efficiently manage each interaction and seamlessly deliver an Omni-channel experience to your customers. UniAgent™ lets you select the right channel at the right time, applying all relevant information and context to deliver a unique and personalized experience across the customer’s entire journey.
Platforms Supported Windows Not Supported Mac Not Supported Linux Not Supported Cloud Supported On-Premises Supported iPhone Not Supported iPad Not Supported Android Not Supported Chromebook Not Supported	Platforms Supported Windows Not Supported Mac Not Supported Linux Not Supported Cloud Supported On-Premises Not Supported iPhone Not Supported iPad Not Supported Android Not Supported Chromebook Not Supported
Audience Companies that need an all-in-one marketing and customer communications platform	Audience Enterprises in search of a CRM-CTI solution to optimize their customer experience and customer engagement across all touchpoints
Support Phone Support Supported 24/7 Live Support Supported Online Not Supported	Support Phone Support Supported 24/7 Live Support Supported Online Supported
API Offers API Not Supported	API Offers API Not Supported
Screenshots and Videos View more images or videos	Screenshots and Videos View more images or videos
Pricing No information available. Free Version Not Supported Free Trial Not Supported	Pricing No information available. Free Version Not Supported Free Trial Not Supported
Reviews/Ratings Overall 0.0 / 5 ease 0.0 / 5 features 0.0 / 5 design 0.0 / 5 support 0.0 / 5 This software hasn't been reviewed yet. Be the first to provide a review: Review this Software	Reviews/Ratings Overall 0.0 / 5 ease 0.0 / 5 features 0.0 / 5 design 0.0 / 5 support 0.0 / 5 This software hasn't been reviewed yet. Be the first to provide a review: Review this Software

Training Documentation Supported Webinars Not Supported Live Online Supported In Person Supported	Training Documentation Supported Webinars Not Supported Live Online Supported In Person Supported
Company Information SmartMessage Founded: 2005 Turkey www.smartmessage.com	Company Information Consilium Software Founded: 2007 Singapore consiliuminc.com/product/UniAgent-crm-cti-connector
Alternatives Iterable	Alternatives KONDESK KONZE Enterprise Pty Ltd
Experiture	CCT ContactPro CCT
Zence Marketing Easyrewardz	Cloudphoney ITECHDOMAIN.COM
InteliWISE Matrix42	Etiya CRM Etiya
Prisma Campaigns View All	inQuba CX inQuba View All
Categories Marketing Automation Supported	Categories Integration Supported
Show More Features Marketing Automation Features A/B Testing Not Supported Analytics / ROI Tracking Supported Artificial Intelligence Not Supported Content / Blogging Platform Not Supported Customizable CTAs Supported Drip Campaigns Supported Dynamic Content Supported Landing Pages / Web Forms Not Supported Lead Scoring Not Supported Sales Intelligence Supported Search Marketing Not Supported Segmentation Supported Social Marketing Supported Website Visitor Tracking Not Supported
Integrations Microsoft Dynamics 365 Supported Amazon Web Services (AWS) Not Supported B2Metric Supported Broadcom Service Desk Manager Not Supported Calabrio Call Recording Not Supported Facebook Not Supported LinkedIn Not Supported Oracle Siebel CRM Not Supported SAP Cloud Platform Not Supported SAP Commerce Cloud Not Supported Salesforce Not Supported ServiceNow Not Supported Sugar Connect Not Supported Webex Contact Center Not Supported X (Twitter) Not Supported eGain Chat Not Supported Show More Integrations View All 2 Integrations	Integrations Microsoft Dynamics 365 Supported Amazon Web Services (AWS) Supported B2Metric Not Supported Broadcom Service Desk Manager Supported Calabrio Call Recording Supported Facebook Supported LinkedIn Supported Oracle Siebel CRM Supported SAP Cloud Platform Supported SAP Commerce Cloud Supported Salesforce Supported ServiceNow Supported Sugar Connect Supported Webex Contact Center Supported X (Twitter) Supported eGain Chat Supported Show More Integrations View All 17 Integrations
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