Sendbird is the omnichannel AI agent platform enterprises choose to elevate customer experience, by initiating autonomous support & sales conversations, keeping humans in the loop for complex inquiries, and re-engaging customers with proactive business messages.
Combining omnichannel AI and a battle-tested, award-winning communication APIs, Sendbird enables businesses to build AI agents and meaningful customer connections at scale.
Sendbird’s AI-powered customer service platform helps businesses deliver scalable, omnichannel support through intelligent AI agents. These agents work seamlessly across channels like mobile apps, web, SMS, and social media, providing instant and proactive assistance to customers 24/7. With the ability to integrate into existing customer support tools, the platform enhances resolution rates, reduces response times, and improves customer experience by offering a unified view of all interactions.
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BLAZE
BLAZE is the award-winning, AI-Powered Cannabis Retail Platform designed to maximize dispensary growth. Founded by former cannabis operators, we provide the gold standard in customer support and quickly deploy cutting-edge features powered by AI.
Our AI-driven core generates unprecedented automation, translating directly into huge labor and cost savings while boosting sales across all channels. Our powerful, unified ecosystem includes:
BLAZE Retail POS: A fast, intuitive, web-based system for high-volume transaction retailers.
BLAZEPAY: Fully integrated payments platform that eliminates cash reliance and instantly increases average order value.
BLAZE ECOM: Complete omni-channel commerce (Online Menu, Mobile App, Kiosks) built to ensure you own all your customer data.
BLAZE Sites: A dynamic CMS for compliant, professional website control.
BLAZE Growth: Complete marketing suite — outreach, loyalty, and digital wallet passes running natively on your POS data.
We automate compliance with Metrc and BioTrack integrations and offer a robust API for seamless, deep integration
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Gupshup
Headquartered in Silicon Valley, Gupshup is a leading conversational messaging platform that enables businesses to build engaging conversational experiences seamlessly across 30+ messaging channels using a single API. Gupshup offers an easy-to-use omnichannel messaging API, advanced bot-building platform and mobile marketing tools. Gupshup's messaging platform handles over 6 billion messages per month enabling over 39,600 businesses send messages to several billion users across popular messaging channels such as SMS, Voice, WhatsApp, Mobile Web, Android RCS, Instagram, Twitter, Telegram, WeChat, FB Messenger, Slack, Viber, Skype and many more. Gupshup's constant innovation enables it to offer market leading features on its platform, enabling developers to build Interactive, Programmable and Rich omni-channel CX journeys across messaging services
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