ShopBoard

ShopBoard

ShopBoard, LLC
TradesBackbone

TradesBackbone

Martello Systems
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About

ShopBoard is field service scheduling and dispatch software for small HVAC, plumbing, electrical, and related trade businesses. Its shared drag-and-drop board displays each technician's jobs alongside a dock for unscheduled work, helping office staff assign and rearrange calls. Field technicians can view jobs on a phone, receive on-the-way messages, and add job photos and customer signatures. The software supports good/better/best quotes with customer-facing links, job-based invoicing, and Stripe card payments. ShopBoard also presents unpaid invoices and quotes in dollar amounts, giving shop operators a view of work awaiting approval or payment. It is intended for shops with about one to eight trucks and offered as a SaaS subscription. The workflow brings scheduling, estimates, technician updates, and invoicing together around each service job.

About

TradesBackbone is cloud-based field service software for small trade businesses. It combines customer records, jobs, estimates, invoices and payment links with office scheduling and dispatch. Technicians use a phone browser to view assignments, create estimates, send invoices, capture photos and update jobs. Customers can approve estimates by text or email, and approved estimates become invoices. It supports recurring services, routes, reminders and customer follow-ups. Role-based access controls which records and financial screens team members see. QuickBooks Online sync is on Pro and higher plans; API access is on Elite. Optional AI tools answer questions about business records and draft estimates or follow-up messages. When enabled, the AI Front Desk drafts customer replies for human approval by default. It serves plumbing, HVAC, electrical, roofing, lawn, pest-control and cleaning businesses.

Platforms Supported

Windows Not Supported
Mac Not Supported
Linux Not Supported
Cloud Supported
On-Premises Not Supported
iPhone Not Supported
iPad Not Supported
Android Not Supported
Chromebook Not Supported

Platforms Supported

Windows Not Supported
Mac Not Supported
Linux Not Supported
Cloud Supported
On-Premises Not Supported
iPhone Not Supported
iPad Not Supported
Android Supported
Chromebook Not Supported

Audience

Small HVAC, plumbing, electrical and other trades shops with 1-8 trucks

Audience

Trade shops of 3 to 25 people, such as HVAC, plumbing and electrical contractors.

Support

Phone Support Not Supported
24/7 Live Support Not Supported
Online Supported

Support

Phone Support Not Supported
24/7 Live Support Not Supported
Online Supported

API

Offers API Not Supported

API

Offers API Supported

Screenshots and Videos

Screenshots and Videos

Pricing

$59/month
Free Version Not Supported
Free Trial Supported

Pricing

No information available.
Free Version Not Supported
Free Trial Supported

Reviews/Ratings

Overall 0.0 / 5
ease 0.0 / 5
features 0.0 / 5
design 0.0 / 5
support 0.0 / 5

This software hasn't been reviewed yet. Be the first to provide a review:

Review this Software

Reviews/Ratings

Overall 0.0 / 5
ease 0.0 / 5
features 0.0 / 5
design 0.0 / 5
support 0.0 / 5

This software hasn't been reviewed yet. Be the first to provide a review:

Review this Software

Training

Documentation Not Supported
Webinars Not Supported
Live Online Not Supported
In Person Not Supported

Training

Documentation Supported
Webinars Not Supported
Live Online Not Supported
In Person Not Supported

Company Information

ShopBoard, LLC
useshopboard.com

Company Information

Martello Systems
Founded: 2026
United States
tradesbackbone.com

Alternatives

Alternatives

MyHomeService360

MyHomeService360

The Compendium Company
Run a Call

Run a Call

Runacall, Inc
MightyCrews

MightyCrews

Cloudline Software Ltd.

Categories

Categories

Integrations

Make Not Supported
Mycel Not Supported
QuickBooks Online Not Supported
Stripe Not Supported
Zapier Not Supported

Integrations

Make Supported
Mycel Supported
QuickBooks Online Supported
Stripe Supported
Zapier Supported
Claim ShopBoard and update features and information
Claim ShopBoard and update features and information
Claim TradesBackbone and update features and information
Claim TradesBackbone and update features and information