TCMSTotal Call Center Management Solutions
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Related Products
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About
More than ever, professionals need to be able to communicate with each other and with their customers. Whether in the office or on the move, our telephony solutions can be adapted to suit everyone’s needs. Fixed telephony, mobile telephony, trunking, contact center or even telephony in teams, business telephony is becoming ever more versatile. Sewan's solutions can be easily adapted to every need. The voice technologies used in our solutions guarantee optimum call quality and rock-solid reliability. We know that business needs can change rapidly. Adding or deleting lines, and importing contacts, it's all done in the blink of an eye. Whatever type of business telephony you choose, our solutions are designed to be as cost-effective as possible, there's nothing superfluous. Our solutions are designed with the international market in mind: all our packages can be adapted to different needs.
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About
Total Call Center Management Solutions®. is a global provider of Customer Interaction Management Solutions through Computer Telephony Integration & CRM Packages for efficient business processes, products and services including turnkey systems for VoIP Call Centers, Automatic Dialer, Automatic Phone Dialers and Call Processing Products. Our products and services are intensively used for Inbound/Outbound telephone calls, integration of computer telephony, hardware & software applications, Interactive Voice Response, Interactive Information Systems, software customization, consulting, and customer relations management applications. TCMS call center solutions enable businesses, institutions, corporations and other organizations to increase efficiency of their bottom line and cut huge overheads by driving more responsive and competitive customer interactions. TCMS Call Center Products are easy to use and are designed to provide powerful and flexible call automation solutions.
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Platforms Supported
Windows
Mac
Linux
Cloud
On-Premises
iPhone
iPad
Android
Chromebook
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Platforms Supported
Windows
Mac
Linux
Cloud
On-Premises
iPhone
iPad
Android
Chromebook
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Audience
Enterprises looking for a solution to manage their telephony and improve their communication operations
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Audience
Companies of all sizes that need call center and telephony services
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Support
Phone Support
24/7 Live Support
Online
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Support
Phone Support
24/7 Live Support
Online
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API
Offers API
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API
Offers API
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Screenshots and Videos |
Screenshots and VideosNo images available
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Pricing
No information available.
Free Version
Free Trial
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Pricing
$195.00/one-time
Free Version
Free Trial
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Reviews/
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Reviews/
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Training
Documentation
Webinars
Live Online
In Person
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Training
Documentation
Webinars
Live Online
In Person
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Company InformationSewan
Founded: 2007
Spain
www.sewan.be/products/business-telephony/
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Company InformationTotal Call Center Management Solutions
United States
www.tctecno.com
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Categories |
Categories |
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Predictive Dialer Features
Call Monitoring
Call Recording
Call Results
Call Transfer
Callback Scheduling
Campaign Specific Caller ID
Contact Management
FCC Compliance
FTC Compliance
Lead Capture
Lead Management
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Integrations
Microsoft 365
Microsoft Teams
SAP Cloud Platform
Salesforce
Yeastar P-Series PBX System
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Integrations
Microsoft 365
Microsoft Teams
SAP Cloud Platform
Salesforce
Yeastar P-Series PBX System
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