Sensebase

Sensebase

Digisens
Wegweiser

Wegweiser

Old Forge Technologies
Sensebase Wegweiser

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Sensebase:

About

Sensebase is a cloud-based service desk, PSA and RMM platform for small IT providers and managed service providers. It combines ticketing, monitoring, patch management, remote support, planning, invoicing, a client portal and a password vault. Technicians can manage Microsoft 365 mailboxes, receive client messages through WhatsApp Business, sync appointments with Outlook, and connect invoicing with SnelStart and e-invoicing. Windows and macOS agents support device monitoring and updates; a separate Windows app lets clients report issues and approve remote access. Each subscription includes all features, unlimited clients and devices, and a dedicated VPS in a Netherlands data centre. Plans start at €175 per month for 1–3 technicians, excluding VAT, with higher fixed monthly bands. A 30-day trial is available. The product interface is currently Dutch; English screens are planned.
Wegweiser:

About

Wegweiser is a multi-tenant SaaS platform for managed service providers and IT teams that adds endpoint intelligence to existing remote monitoring and management (RMM) systems. Agents for Windows, Linux and macOS collect device telemetry for analysis of system, security, application, network, software inventory and patch status. The console organizes findings and health scores across devices, groups, organizations and tenants, with onboarding assessments, trends, alerts, reports and compliance-control mappings. AI-assisted chat helps technicians investigate findings and likely causes. Browser-based terminal and remote-control tools support endpoint work. Wegweiser connects with selected help-desk and RMM products and sends alerts through Slack, Microsoft Teams, email or webhooks. It is designed for MSPs managing multiple client environments and internal IT teams seeking visibility alongside their existing RMM.
Sensebase:

Platforms Supported

Windows Supported
Mac Supported
Linux Not Supported
Cloud Supported
On-Premises Not Supported
iPhone Not Supported
iPad Not Supported
Android Not Supported
Chromebook Not Supported
Wegweiser:

Platforms Supported

Windows Supported
Mac Supported
Linux Supported
Cloud Supported
On-Premises Not Supported
iPhone Not Supported
iPad Not Supported
Android Not Supported
Chromebook Not Supported
Sensebase:

Audience

IT businesses and managed service providers (MSPs) with 1 to 11 technicians.
Wegweiser:

Audience

Sysadmins, MSPs, IT folks
Sensebase:

Support

Phone Support Not Supported
24/7 Live Support Not Supported
Online Supported
Wegweiser:

Support

Phone Support Not Supported
24/7 Live Support Not Supported
Online Supported
Sensebase:

API

Offers API Not Supported
Wegweiser:

API

Offers API Not Supported
Sensebase:

Screenshots and Videos

Wegweiser:

Screenshots and Videos

No images available
Sensebase:

Pricing

€175/month
€175/month for 1–3 technicians, €350/month for 4–7 and €525/month for 8–11; introductory prices excluding VAT. All features, unlimited clients, portal users and devices, and a dedicated server are included. Monthly subscription, cancellable with one month’s notice. Custom pricing applies from 12 technicians.
Free Version Not Supported
Free Trial Supported
Wegweiser:

Pricing

$2/endpoint/month
Bring Your Own Key is $2/endpoint/month; you supply the AI-provider key and pay the provider separately. Standard is $5/endpoint/month with 60 Wegcoins per endpoint. Continuous is $15/endpoint/month with 400 Wegcoins per endpoint. Each account starts with 1,000 free Wegcoins and no card is required. Billing counts only endpoints that checked in during the month.
Free Version Not Supported
Free Trial Supported
Sensebase:

Reviews/Ratings

Overall 0.0 / 5
ease 0.0 / 5
features 0.0 / 5
design 0.0 / 5
support 0.0 / 5

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Wegweiser:

Reviews/Ratings

Overall 0.0 / 5
ease 0.0 / 5
features 0.0 / 5
design 0.0 / 5
support 0.0 / 5

This software hasn't been reviewed yet. Be the first to provide a review:

Review this Software
Sensebase:

Training

Documentation Not Supported
Webinars Not Supported
Live Online Not Supported
In Person Not Supported
Wegweiser:

Training

Documentation Supported
Webinars Not Supported
Live Online Supported
In Person Supported
Sensebase:

Company Information

Digisens
Founded: 1994
Netherlands
sensebase.eu/
Wegweiser:

Company Information

Old Forge Technologies
Founded: 2020
United Kingdom
wegweiser.tech/
Sensebase:

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Sensebase:

Categories

RMM Supported
Wegweiser:

Categories

MSP Supported
Sensebase:

Integrations

Kaseya VSA Not Supported
Microsoft 365 Supported
Microsoft Outlook Supported
Microsoft Teams Not Supported
Model Context Protocol (MCP) Supported
Slack Not Supported
SnelStart Supported
WhatsApp Supported
Zammad Not Supported
Wegweiser:

Integrations

Kaseya VSA Supported
Microsoft 365 Not Supported
Microsoft Outlook Not Supported
Microsoft Teams Supported
Model Context Protocol (MCP) Not Supported
Slack Supported
SnelStart Not Supported
WhatsApp Not Supported
Zammad Supported
Sensebase:
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Wegweiser:
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