easiware

easiware

Easiware
+
+

Related Products

  • SurveySparrow
    3,065 Ratings
    Visit Website
  • Pipedrive
    10,536 Ratings
    Visit Website
  • Extole
    71 Ratings
    Visit Website
  • Tremendous
    1,873 Ratings
    Visit Website
  • Birdeye
    5,192 Ratings
    Visit Website
  • Sogolytics
    869 Ratings
    Visit Website
  • Eurekos
    96 Ratings
    Visit Website
  • Coevera
    752 Ratings
    Visit Website
  • Nexo
    18,666 Ratings
    Visit Website
  • Nasdaq Metrio
    14 Ratings
    Visit Website

About

Get new customers and keep them for life. Now offering ever door direct mail services through SendJim. Maximize your existing clients and make them raving fans. Hyper-target your audience to get the leads you want. Create long-lasting relationships with your clients to turn them into higher ticket sales. Checklist to identify which stage your business is in. Identifies KPIs and systems needed for each business stage. Outlines how to get your business to the next stage.

About

Become a love brand. Personalize your Customer Relations. An all-in-one platform with expert support to engage your customers and simplify your Customer Services and Marketing teams’ daily work load. Omnichannel solution for customer interaction management The future belongs to love brands, those that exist and those to become. We help them personalize customer relationship and provide a special touch to make them stand out. Each customer is a puzzle for your teams to solve. Piece together their profile in a blink!

Platforms Supported

Windows Not Supported
Mac Not Supported
Linux Not Supported
Cloud Supported
On-Premises Not Supported
iPhone Supported
iPad Supported
Android Supported
Chromebook Not Supported

Platforms Supported

Windows Not Supported
Mac Not Supported
Linux Not Supported
Cloud Supported
On-Premises Not Supported
iPhone Not Supported
iPad Not Supported
Android Not Supported
Chromebook Not Supported

Audience

Individuals or companies who need a Customer Engagement solution

Audience

Mid-sized to large companies with over 10 customer service team members

Support

Phone Support Not Supported
24/7 Live Support Not Supported
Online Supported

Support

Phone Support Supported
24/7 Live Support Supported
Online Supported

API

Offers API Not Supported

API

Offers API Not Supported

Screenshots and Videos

Screenshots and Videos

Pricing

$97.00/month
Free Version Not Supported
Free Trial Not Supported

Pricing

No information available.
Free Version Not Supported
Free Trial Not Supported

Reviews/Ratings

Overall 0.0 / 5
ease 0.0 / 5
features 0.0 / 5
design 0.0 / 5
support 0.0 / 5

This software hasn't been reviewed yet. Be the first to provide a review:

Review this Software

Reviews/Ratings

Overall 0.0 / 5
ease 0.0 / 5
features 0.0 / 5
design 0.0 / 5
support 0.0 / 5

This software hasn't been reviewed yet. Be the first to provide a review:

Review this Software

Training

Documentation Not Supported
Webinars Supported
Live Online Not Supported
In Person Not Supported

Training

Documentation Supported
Webinars Supported
Live Online Supported
In Person Supported

Company Information

SendJim
Founded: 2017
United States
sendjim.io/home

Company Information

Easiware
Founded: 2008
France
www.easiware.com/en/

Alternatives

Alternatives

Heyday AI

Heyday AI

Hootsuite

Categories

Categories

Contact Management Supported
CRM Supported
Customer Service Supported

Customer Engagement Features

Analytics Not Supported
Churn Management Not Supported
Communication Management Not Supported
Community Management Not Supported
Content Syndication Not Supported
Feedback Collection Supported
Gamification Not Supported
Live Chat Supported
Video Content Supported

Customer Engagement Features

Analytics Supported
Churn Management Not Supported
Communication Management Supported
Community Management Not Supported
Content Syndication Not Supported
Feedback Collection Supported
Gamification Not Supported
Live Chat Supported
Video Content Not Supported

CRM Features

Calendar/Reminder System Supported
Call Logging Not Supported
Document Storage Supported
Email Marketing Supported
Internal Chat Integration Supported
Lead Scoring Not Supported
Marketing Automation Integration Supported
Mobile Access Supported
Quotes / Proposals Not Supported
Segmentation Supported
Social Media Integration Supported
Task Management Supported
Territory Management Not Supported

Contact Management Features

Activity Management Not Supported
Appointment Management Not Supported
Contact Database Supported
Contact History Not Supported
Contact Import/Export Supported
Customer Pipeline Not Supported
Email Marketing Not Supported
Group Management Not Supported
Interaction Tracking Not Supported
Lead Management Not Supported
Prospecting Tools Not Supported
Sales Pipeline Management Not Supported
Search / Filter Supported
Segmentation Not Supported
Shared Contacts Not Supported
Social Media Integration Not Supported

Customer Experience Features

Action Management Supported
Analytics Supported
Customer Segmentation Supported
Dashboard Supported
Feedback Management Supported
Knowledge Management Supported
Multi-Channel Collection Supported
Sentiment Analysis Supported
Survey Management Supported
Text Analysis Not Supported
Trend Analysis Supported

Customer Satisfaction Features

360 Degree Feedback Supported
Analytics Not Supported
Call Reporting Not Supported
Complaint Monitoring Not Supported
Feedback Collection Supported
Survey Management Supported

Customer Service Features

Alerts / Escalation Supported
Appointment Management Not Supported
Call Center Management Supported
Email Management Supported
Knowledge Base Supported
Live Chat Supported
Performance Metrics Not Supported
Queue Management Supported
Self Service Portal Not Supported
Social Media Integration Supported
Surveys & Feedback Supported
Virtual Assistant Not Supported
Workflow Management Supported

Integrations

Axialys Not Supported
ClientTether Supported
Compass Wave Supported
Jobber Supported
NiceJob Supported
Pocomos Supported
ProLine Supported
calldesk Not Supported

Integrations

Axialys Supported
ClientTether Not Supported
Compass Wave Not Supported
Jobber Not Supported
NiceJob Not Supported
Pocomos Not Supported
ProLine Not Supported
calldesk Supported
Claim SendJim and update features and information
Claim SendJim and update features and information
Claim easiware and update features and information
Claim easiware and update features and information