SecureDesk

SecureDesk

Rubix Technology
Termiverse

Termiverse

NGS UG (haftungsbeschränkt)
+
+

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About

SecureDesk is a self-hosted remote support and device management platform for Windows environments, built so the operator's own infrastructure, not a third-party cloud sits in the middle of every session. It supports two connection modes: attended sessions for real-time, on-demand remote assistance where the end user is present to approve the connection, and unattended access for managing devices that aren't actively staffed, such as servers or kiosks. For deeper troubleshooting, technicians can drop into a SYSTEM-level shell to run administrative commands directly on the endpoint. The core of its design is the encryption model: both the technician's console and the remote endpoint generate their own AES-256-GCM keys, and endpoints connect outbound-only. The self-hosted relay that brokers each session only ever forwards ciphertext it holds no key for, so even the relay operator can't see or decrypt session content.

About

Termiverse is a unified platform for secure remote access, remote support and device management. Attended access (live screen via WebRTC) and unattended access through a lightweight agent run in the browser, alongside full SSH terminals (xterm.js) and clientless RDP/VNC sessions. A connection hub gathers every session and managed device in a single grid sorted by your groups. Security and governance come from granular role-based access control (RBAC), a complete audit log, session recording (SSH/RDP/VNC), a four-eyes approval flow, plus firewall tunneling and Wake-on-LAN for systems behind NAT. White-label with your own domain, bulk rollout and monitoring, AES-256 encrypted backups, and a self-hosted option with full data sovereignty round out the platform. Built for IT support and helpdesk teams, MSPs, resellers and IT system houses. Cloud from EUR 40/month with unlimited users and devices.

Platforms Supported

Windows Supported
Mac Not Supported
Linux Not Supported
Cloud Not Supported
On-Premises Not Supported
iPhone Not Supported
iPad Not Supported
Android Not Supported
Chromebook Not Supported

Platforms Supported

Windows Supported
Mac Supported
Linux Supported
Cloud Supported
On-Premises Supported
iPhone Not Supported
iPad Not Supported
Android Not Supported
Chromebook Not Supported

Audience

IT support teams, help desks, and managed service providers (MSPs) responsible for Windows environments — anyone doing remote troubleshooting or device management who wants to avoid routing session data through a third-party cloud. It's a strong fit for organizations in privacy- and compliance-sensitive industries (healthcare, finance, legal, government) where visibility into remote-support traffic is a real security concern, since the relay itself can't decrypt session content. It also suits solo technicians and small IT shops via the free tier (one technician, three devices), as well as larger teams needing unattended access to unstaffed devices like servers and kiosks.

Audience

IT support and helpdesk teams, MSPs, resellers and IT system houses; server administration and remote support.

Support

Phone Support Not Supported
24/7 Live Support Not Supported
Online Supported

Support

Phone Support Supported
24/7 Live Support Not Supported
Online Supported

API

Offers API Not Supported

API

Offers API Not Supported

Screenshots and Videos

No images available

Screenshots and Videos

No images available

Pricing

$249/year
For small IT teams and MSPs — unattended fleets, elevation and SSO.
≈ $21/mo · billed annually
Up to 10 operators
Free Version Supported
Free Trial Not Supported

Pricing

EUR 40/month (unlimited users)
Free Version Not Supported
Free Trial Not Supported

Reviews/Ratings

Overall 0.0 / 5
ease 0.0 / 5
features 0.0 / 5
design 0.0 / 5
support 0.0 / 5

This software hasn't been reviewed yet. Be the first to provide a review:

Review this Software

Reviews/Ratings

Overall 0.0 / 5
ease 0.0 / 5
features 0.0 / 5
design 0.0 / 5
support 0.0 / 5

This software hasn't been reviewed yet. Be the first to provide a review:

Review this Software

Training

Documentation Supported
Webinars Not Supported
Live Online Not Supported
In Person Not Supported

Training

Documentation Supported
Webinars Supported
Live Online Supported
In Person Not Supported

Company Information

Rubix Technology
Founded: 2012
United States
www.rubixtechnology.com

Company Information

NGS UG (haftungsbeschränkt)
Germany
www.termiverse.com/en/

Alternatives

Alternatives

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HelpWire

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HelpWire

HelpWire

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FixMe.IT

FixMe.IT

Techinline

Categories

Remote Support Supported

Categories

Remote Support Features

Diagnostic Tools Not Supported
File Transfer Supported
Live Chat Supported
Real-time Chat Supported
Remote Control Supported
Screen Sharing Supported
Session Recording Supported
Session Transfer Not Supported
Surveys & Feedback Not Supported

Integrations

No info available.

Integrations

No info available.
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Claim SecureDesk and update features and information
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Claim Termiverse and update features and information