ScooldErudika
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SeaTicketSeaCloud Labs
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Related Products
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About
The most efficient way to share knowledge within your team or organization. Scoold is open source and works great as a Q&A, forum, knowledge base or customer support platform. Deployable on-premises or to any cloud. Scoold is inspired by Stack Overflow and implements most of its features. You can ask and answer questions, upvote and downvote posts, and earn badges and a reputation. Each edit creates a new revision, making it easy to follow the history of edits. Each post is indexed and analyzed by Para and Elasticsearch — a powerful search engine. You can search for users, questions, and answers from the search bar on top. Questions can be associated with a specific location and then filtered based on that location. This feature enables geolocation queries an gives you the option to search for questions around you. Scoold has a simple but effective reputation system with badges.
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About
SeaTicket is an open-source, AI-powered support center that brings questions and issue reports from GitHub, Discord, Discourse, and email into one workspace. AI agents investigate each new question by searching related issues, past cases, and your knowledge base, then suggest a reply or a ticket. Your team approves, edits, or discards every suggestion, and approved replies post back to the original thread. When a question needs an engineer, it becomes a trackable ticket with an owner, internal discussion, and full context. Approved resolutions are saved to a searchable knowledge base that the team and agents reuse. SeaTicket integrates with Notion, Confluence, Linear, Jira, and Seafile. It includes API access, an external support portal, and unlimited team members on every plan. Use the hosted cloud or self-host the Apache 2.0 code.
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Platforms Supported
Windows
Not Supported
Mac
Not Supported
Linux
Not Supported
Cloud
Supported
On-Premises
Not Supported
iPhone
Not Supported
iPad
Not Supported
Android
Not Supported
Chromebook
Not Supported
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Platforms Supported
Windows
Not Supported
Mac
Not Supported
Linux
Not Supported
Cloud
Supported
On-Premises
Supported
iPhone
Not Supported
iPad
Not Supported
Android
Not Supported
Chromebook
Not Supported
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Audience
Companies searching for a solution to share knowledge within their team or organization
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Audience
Open-source projects, software and SaaS teams, product teams, and support teams that handle community questions and customer issues across GitHub, Discord, forums, and email.
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Support
Phone Support
Supported
24/7 Live Support
Not Supported
Online
Supported
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Support
Phone Support
Not Supported
24/7 Live Support
Not Supported
Online
Supported
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API
Offers API
Not Supported
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API
Offers API
Supported
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Screenshots and Videos |
Screenshots and Videos |
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Pricing
No information available.
Free Version
Supported
Free Trial
Supported
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Pricing
$0/month
Free plan: $0/month, with up to 1,000 issues and 100 AI credits per month. Paid plans start at $25/month.
Free Version
Supported
Free Trial
Not Supported
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Reviews/
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Reviews/
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Training
Documentation
Supported
Webinars
Not Supported
Live Online
Not Supported
In Person
Not Supported
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Training
Documentation
Supported
Webinars
Not Supported
Live Online
Not Supported
In Person
Not Supported
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Company InformationErudika
Founded: 2008
Bulgaria
scoold.com
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Company InformationSeaCloud Labs
Founded: 2012
Singapore
seaticket.ai/
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Alternatives |
Alternatives |
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Categories |
Categories |
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Community Features
Content Management
Supported
Content Moderation
Supported
Discussions / Forums
Supported
Event Management
Not Supported
Group Management
Supported
Ideation / Crowdsourcing
Not Supported
Member Directory
Supported
Membership Management
Not Supported
Social Media Management
Not Supported
Website Management
Not Supported
White Label
Not Supported
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Integrations
Confluence
Not Supported
Discord
Not Supported
Discourse
Not Supported
GitHub
Not Supported
Jira
Not Supported
Linear
Not Supported
Notion
Not Supported
Seafile
Not Supported
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Integrations
Confluence
Supported
Discord
Supported
Discourse
Supported
GitHub
Supported
Jira
Supported
Linear
Supported
Notion
Supported
Seafile
Supported
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