Simplesat

Simplesat

Pronto Holdings
+
+

Related Products

  • SurveySparrow
    3,065 Ratings
    Visit Website
  • Jotform
    8,643 Ratings
    Visit Website
  • SurveyLegend
    1,883 Ratings
    Visit Website
  • Sogolytics
    870 Ratings
    Visit Website
  • SurveyJS
    63 Ratings
    Visit Website
  • Podium
    2,128 Ratings
  • Titan
    376 Ratings
    Visit Website
  • Birdeye
    5,191 Ratings
    Visit Website
  • FormAssembly
    523 Ratings
    Visit Website
  • Resco Inspections+
    68 Ratings
    Visit Website

About

SatisMeter identifies unhappy customers in your web and mobile apps, or via email. SatisMeter is a revolutionary multi-channel platform which improves customer retention by collecting in-app feedback using the Net Promoter System (NPS), Customer Effort Score (CES) or CSAT. It is a must-have tool for mobile and web app owners and developers, growth hackers and marketers. Thanks to an unobtrusive and lightweight survey pop-up, the average response rate is as high as 35%. The typical use is reaching out to unhappy customers, preventing churn, leveraging the power of customer advocates and validating product priorities. Installing the survey to an existing application takes only a few clicks via Segment.com or a few lines of code. All the targeting is handled by us.

About

Simplesat is the fun and easy way to collect CSAT (Customer Satisfaction), CES (Customer Effort Score), and NPS (Net Promoter Score) feedback. Collect customer satisfaction directly through ConnectWise, Zendesk, Autotask, Salesforce, Intercom, Freshdesk, HubSpot, or any other helpdesk. You can also add and send the customer survey on your email signature, or send it directly from Simplesat. All your feedback ends up in one place - making it easy to analyze and take action!

Platforms Supported

Windows
Mac
Linux
Cloud
On-Premises
iPhone
iPad
Android
Chromebook

Platforms Supported

Windows
Mac
Linux
Cloud
On-Premises
iPhone
iPad
Android
Chromebook

Audience

Product, Customer success, Marketing

Audience

- IT Service Providers (MSPs) , Technology companies with customer service teams - Companies using helpdesks such as Zendesk, Freshdesk, Intercom, Salesforce, HubSpot, ConnectWise or Autotask

Support

Phone Support
24/7 Live Support
Online

Support

Phone Support
24/7 Live Support
Online

API

Offers API

API

Offers API

Screenshots and Videos

Screenshots and Videos

Pricing

$49.00/month
SatisMeter pricing is base on the number of gathered responses
Free Version
Free Trial

Pricing

$99/month
All inclusive pricing - Unlimited customers, users, and surveys.
Free Version
Free Trial

Reviews/Ratings

Overall 0.0 / 5
ease 0.0 / 5
features 0.0 / 5
design 0.0 / 5
support 0.0 / 5

This software hasn't been reviewed yet. Be the first to provide a review:

Review this Software

Reviews/Ratings

Overall 4.5 / 5
ease 4.0 / 5
features 4.5 / 5
design 4.5 / 5
support 4.5 / 5

Pros & Cons from Real Users

Pros

  • I like many things about Simplesat. First, this product is seamless to deploy and use. It comes with great features that makes researching and collecting feedback seamless. With the provision of templates, launching a survey as well as understanding how to manage the tool becomes easy.
  • I like that Simplesat is easy to deploy and that the many features does not translate to high cost. Using Simplesat is easy and thanks to the many templates, creating and managing surveys is seamless. The tool makes analysis of data easy as well.

Cons

  • With Simplesat, I have had no issues and it works perfectly. All the features are in place and works seamlessly
  • I have had no bad experiences with Simplesat. It works perfectly and no issues whatsoever. At least I haven't experienced them.

Training

Documentation
Webinars
Live Online
In Person

Training

Documentation
Webinars
Live Online
In Person

Company Information

SatisMeter
Founded: 2015
Czech Republic
www.satismeter.com

Company Information

Pronto Holdings
Founded: 2016
United States
www.simplesat.io

Alternatives

Expressyon

Expressyon

DYMENSION

Alternatives

BizRatings

BizRatings

BizRatings.com

Categories

Categories

Customer Satisfaction Features

360 Degree Feedback
Analytics
Call Reporting
Complaint Monitoring
Feedback Collection
Survey Management

Survey Features

Custom Survey URLs
Data Analysis Tools
Email Marketing
Mobile Survey
Offline Response Collection
Paper Survey
Question Branching
Question Library
Site Intercept Survey
Skip Logic
Supports Audio / Images / Video

Forms Automation Features

Approval Process Control
Archiving & Retention
Collaboration
Document Indexing
Drag & Drop
Full Text Search
Remote Document Access
Rules-Based Workflow
Text Editing
Version Control

Customer Satisfaction Features

360 Degree Feedback
Analytics
Call Reporting
Complaint Monitoring
Feedback Collection
Survey Management

Survey Features

Custom Survey URLs
Data Analysis Tools
Email Marketing
Mobile Survey
Offline Response Collection
Paper Survey
Question Branching
Question Library
Site Intercept Survey
Skip Logic
Supports Audio / Images / Video

Integrations

Easyflow
Intercom
Mailchimp
Salesforce
Shopify
Slack
Wufoo
Zapier
BrightGauge
ConnectWise PSA
EnjoyHQ
Freshdesk
Gorgias
HappySat
HubSpot CRM
HubSpot Service Hub
Jira Service Management
Kleene
Microsoft Teams
Strategy Overview

Integrations

Easyflow
Intercom
Mailchimp
Salesforce
Shopify
Slack
Wufoo
Zapier
BrightGauge
ConnectWise PSA
EnjoyHQ
Freshdesk
Gorgias
HappySat
HubSpot CRM
HubSpot Service Hub
Jira Service Management
Kleene
Microsoft Teams
Strategy Overview
Claim SatisMeter and update features and information
Claim SatisMeter and update features and information
Claim Simplesat and update features and information
Claim Simplesat and update features and information