Ringover vs. Zoiper Comparison


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The platform is easy to set up, flexible as businesses grow, and designed to turn phone calls into clearer insights and better customer experiences. 2,436 Ratings Visit Website Phonexa Phonexa is an enterprise-grade tracking and distribution platform for calls, leads, fraud, and compliance, in addition to a fully integrated stack of tools that enable marketers to track and optimize performance. At the core of the Phonexa ecosystem are LMS Sync for intelligent lead management and lead distribution, and Call Logic for advanced call tracking, routing, AI Call Agents, and pay-per-call campaigns, each enhanced by automation and real-time analytics. With a global presence, Phonexa supports clients across diverse industries, including insurance, financial services, home services, and beyond. 244 Ratings Visit Website DialerAI Our autodialer software are used for automating sales calls, payment collections, appointment reminders, phone polling and market research. It can also be used for mass emergency voice broadcasting. The system is ideal for Telcos and companies selling callcenter services as it is multi-tenant with billing and white-labeled while being economical to run as you choose your own Voice Provider. Our autodialer software can massively increase productivity by dropping busy, unanswered and disconnected line, passing calls answered by real people back to your agents, and leaving messages on answering machines. 5 Ratings Visit Website
About ingover Group is a European SaaS software publisher and telephone operator since 2005. A true expert in business telecoms, since early 2018 it has been offering Ringover, a voice - video - chat - SMS and call centre communication solution, 100% cloud and trusted by 10,000 users. Integrable with business apps and offering real-time statistics, Ringover makes it possible to manage business communications in just a few clicks. Our keys: end-to-end technological expertise, a user-friendly interface and full support at every stage. With Ringover, your business communications are possible anywhere in the world via PCs or smartphones. A standard internet connection is all you need!	About Stop eavesdropping on your calls, encrypt your VoIP calls! Don't like it when people eavesdrop on your conversations? Neither do we, that's why we offer free encryption for all your text, voice and video communications with TLS/SRTP and ZRTP. Our VoIP softphone will look everywhere for your contacts and will display them in a combined list for easy access. Outlook, windows/mac, LDAP, XMPP, XCAP, Android, iOS. You name it, we got it and we will lookup incoming calls as well so you know who calls before you answer. Zoiper runs on a multitude of different platforms. No matter if you are using macOS, Linux or Windows. iOS, Android or a browser, we’ve got a solution for all (and we are working hard on addition even more). Ignore the buzzword above, it just means we do Audio, Video, Fax, Presence and Instant Messaging. All from one intuitive interface.
Platforms Supported Windows Supported Mac Supported Linux Not Supported Cloud Supported On-Premises Not Supported iPhone Supported iPad Supported Android Supported Chromebook Not Supported	Platforms Supported Windows Supported Mac Supported Linux Not Supported Cloud Supported On-Premises Supported iPhone Supported iPad Supported Android Supported Chromebook Not Supported
Audience SMEs, remote workers, call centers, sales and support teams	Audience Companies that want an on-premise, browser-based softphone platform
Support Phone Support Supported 24/7 Live Support Not Supported Online Supported	Support Phone Support Supported 24/7 Live Support Not Supported Online Supported
API Offers API Not Supported	API Offers API Not Supported
Screenshots and Videos View more images or videos	Screenshots and Videos View more images or videos
Pricing $44.00/month/user Free Version Not Supported Free Trial Supported	Pricing $4.99/one-time $4.99 for iPhone and Android €39.95 for Windows/Mac Free Version Not Supported Free Trial Not Supported
Reviews/Ratings Overall 0.0 / 5 ease 0.0 / 5 features 0.0 / 5 design 0.0 / 5 support 0.0 / 5 This software hasn't been reviewed yet. Be the first to provide a review: Review this Software	Reviews/Ratings Overall 2.7 / 5 ease 3.0 / 5 features 2.7 / 5 design 2.3 / 5 support 2.0 / 5 Read all reviews
	Pros & Cons from Real Users Pros I use for my business Zoiper since 7 years. I've try many others and i always back to Zoiper. Easy to config, easy to use with multi different VoIP provider. Exist for all OS. And the most important, one lifetime price. I use it anywhere in the world and it never failed. It registers to the PBX and I can assign different ringtones to each registration. That's about it. Sadly, this app is a prefect example of inexperienced amateurs or a company that simply couldn't care less about what they put out. I used it with handset then move it to mobile works well. Their customer service support is good but takes long through email but price much reasonable I used Free trial and upgraded its affordable. Cons Zoiper hasn't changed much since 2019 and integrating it into certain phone models is sometimes difficult. 1. Zoiper will not ring priority callers when the phone is in Do Not Disturb mode. This is an expected behavior - one which every native dialer properly does. 2. Huge waste of screen real-estate that could be used to provide easily touchable function buttons instead of the tiny ones at the top of the screen. 3. No floating icon for active calls!! Seriously!! Do you know how next to impossible it is to get back to a call once I've moved on to the home screen or worse - the phone decides to sleep?? While I'm driving!! It is utterly RIDICULOUS that you don't have a floating icon on the screen in order to get back to an active call like every other modern, well thought out communications app does??? 4. The tiny hold button on the top of the screen changes to an add call button after it is pressed!! WTF?!?! If I want to put a call on hold and then take it back off hold WITHOUT LOOKING AT THE SCREEN I can't!!! Do you people actually use your app?!? Have you ever tried to deal with it when DRIVING?!?! Damn - this is amateur hour!! You have this HUGE EXPANSE OF UNUSED SCREEN during a call and you place little tiny buttons at the top THAT MOVE AROUND?!?!? You really are masochists!! 4. During a call, my cell phone rings - the native dialer now takes up the screen. When I answer the cell phone - my Zoiper call should have been put on hold - AUTOMATICALLY!!! But NO that didn't happen! Instead the damn thing hid itself making it IMPOSSIBLE for me to put my Zoiper call on hold, while driving in order that the other person didn't hear my private cellphone call!! Yes, they did hear my side of the cellphone call which I would REALLY preferred that they hadn't!!! Once the cell phone call was over, Zoiper decided to transition from my bluetooth system to the handset earpiece!! ARGH!! Are you kidding me?!?! Now, while driving I had to figure out how to get back to my Zoiper call without killing myself or someone else. I finally figured it out and what do I see? Zoiper thinks it is still on bluetooth! So - I selected speaker mode and then back to bluetooth and my still active call with a very patient person listening to me cussing the heck out of your software waited until I could hear them - but wait - there's more - when Zoiper transitioned back to my bluetooth system it cut the volume in half so I could barely hear the caller. Now, I need to adjust the volume now on my bluetooth system. Finally after jacking the bluetooth volume almost to the max I could hear my caller again!! 5. During a Zoiper call I have to jack the volume on my bluetooth system almost to the max - double what is needed for a native cell phone call. If I happen to touch the volume key on the phone (up or down) Zoiper cuts the volume in HALF instantly and I again have to jack the volume on the bluetooth system practically to the maximum. 6. If my phone is playing music to the in car bluetooth system and Zoiper rings - the music gets paused as it should - something that actually works. But of course - not properly. If I transition the Zoiper call from Bluetooth to earpiece or speaker and then back to bluetooth - the music keeps playing in the background and I have to find and pause it manually. 7. Think I'm done?? Nope - today I also discovered that Zoiper cannot deal with a VPN connection on the phone!! DAMN!! If I activate a VPN connection to my office I cannot make or receive any Zoiper calls. Well actually it seems I can place calls - just that nobody can hear me and I cannot hear them so obviously you're getting the media path all wrong!! Not easy to apply the features, limited customer support I need 24/7 support not to wait for email respond after 24hours. They still have lots to improve.
Training Documentation Supported Webinars Supported Live Online Supported In Person Not Supported	Training Documentation Supported Webinars Not Supported Live Online Not Supported In Person Not Supported
Company Information Ringover Founded: 2005 France www.ringover.com	Company Information Zoiper Bulgaria www.zoiper.com
Alternatives Aircall	Alternatives Bria CounterPath
CloudTalk	Grandstream Wave Grandstream Networks
Allo	PortaDialer PortaOne
VirtualPBX	Mizu Softphone Modern Mizutech
3CLogic View All	Fonimo View All
Categories AI Dialers Supported Auto Dialer Supported Business Phone Systems Supported Business VoIP Supported Call Center Supported Call Recording Supported Call Tracking Supported Cloud Communication Platform Supported Cloud PBX Supported IVR Supported Productivity Supported Sales Supported Sales Dialers Supported Softphone Supported Telephony Supported Unified Communications Supported Video Conferencing Supported Web Conferencing Supported	Categories Business VoIP Supported Softphone Supported
Business VoIP Features Call Parking Not Supported Call Recording Supported Contact Management Supported Encryption Supported IVR / Voice Recognition Supported Ring Groups Supported SIP Trunking Supported Unified Communications Supported Voice Quality Enhancement Supported Softphone Features Audio / Video Conferencing Supported Call Logging Supported Call Recording Supported Call Transfer Supported Caller Identification Supported Chat / Messaging Supported Contact Management Supported Fax Management Supported Show More Features Business Phone Systems Features Call Logging Supported Call Monitoring Supported Call Recording Supported Call Routing Supported Employee Directory Supported IVR / Voice Recognition Supported Mobile Access Supported Virtual Call Center Supported Web Conferencing Not Supported Call Center Features Blended Call Center Supported Call Logging Supported Call Recording Supported Call Scripting Not Supported Campaign Management Not Supported Database Not Supported Escalation Management Not Supported Inbound Call Center Supported IVR / Voice Recognition Supported Manual Dialer Supported Outbound Call Center Supported Predictive Dialer Not Supported Progressive Dialer Not Supported Queue Management Not Supported Real-time Chat Not Supported Reporting/Analytics Supported Call Tracking Features Call Log Not Supported Call Recording Supported Call Routing Supported Caller Identification Not Supported Campaign Management Not Supported Conversion Tracking Not Supported CRM Not Supported IVR / Voice Recognition Supported Keyword Tracking Not Supported Cloud Communication Platform Features Audio / Video Conferencing Supported Call Center Supported Call Recording Supported Call Routing Supported Chat / Messaging Supported Fax Management Supported File Sharing Not Supported IVR / Voice Recognition Supported IVR Features Call Center Supported Call Logging Supported Call Recording Supported Call Routing Supported Multiple Scripts Not Supported Phone Key Input Supported Survey Management Not Supported Text to Speech Supported Voice Customization Supported Voice Mail Supported Telephony Features Auto-Dialer Supported Call Center Management Supported Call Monitoring Supported Contact Management Supported Inbound Reporting Supported IVR / Voice Recognition Supported Outbound Reporting Supported Predictive Dialer Not Supported Telemarketing Management Not Supported Voice & Data Integration Supported VoIP Supported Unified Communications Features Audio / Video Conferencing Supported Calendar Management Not Supported Call Recording Supported Call Routing Supported Chat / Messaging Supported Fax Management Supported File Sharing Not Supported Mobile Access Supported Multi-User Collaboration Supported Voice Mail Supported	Business VoIP Features Call Parking Not Supported Call Recording Not Supported Contact Management Supported Encryption Supported IVR / Voice Recognition Not Supported Ring Groups Not Supported SIP Trunking Not Supported Unified Communications Supported Voice Quality Enhancement Not Supported Softphone Features Audio / Video Conferencing Supported Call Logging Not Supported Call Recording Supported Call Transfer Supported Caller Identification Supported Chat / Messaging Supported Contact Management Supported Fax Management Supported
Integrations Freshdesk Supported Aqore Supported CALLEY Not Supported CoRecruit Supported Gorgias Supported HubSpot CRM Supported HubSpot Customer Platform Supported Intercom Supported LDAP Not Supported La Growth Machine Supported Nimble Not Supported Outdoo AI Supported Praiz Supported Salesforce Supported Telnyx Not Supported VoiceSpin Not Supported Workers by Delos Supported ZELIQ Supported Zendesk Supported Zoho CRM Supported Show More Integrations View All 26 Integrations	Integrations Freshdesk Supported Aqore Not Supported CALLEY Supported CoRecruit Not Supported Gorgias Not Supported HubSpot CRM Not Supported HubSpot Customer Platform Not Supported Intercom Not Supported LDAP Supported La Growth Machine Not Supported Nimble Supported Outdoo AI Not Supported Praiz Not Supported Salesforce Not Supported Telnyx Supported VoiceSpin Supported Workers by Delos Not Supported ZELIQ Not Supported Zendesk Not Supported Zoho CRM Not Supported Show More Integrations View All 8 Integrations
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