Revuze vs. Lumen by Talkwalker Comparison


Revuze	Lumen by Talkwalker Talkwalker	+	+
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Apply question charts to unlock insights into what your audience thinks, feels, and does. Collate data and charts to build your story and share it with your team. Overlay multiple data points for in-depth data analysis. Gain unparalleled insight into consumers with survey data that reflects the views, interests, and behaviors of billions of real people across the globe. We ask consistent survey questions in every region. Zero in for granular insights on local markets or zoom out for a global view. Understand what consumers really think about you and your competitors with insights on all the big names. 201 Ratings Visit Website SurveySparrow Transform organizations into brands by refining experiences with SurveySparrow. The experience management platform helps create not only engaging surveys but assists in closing the feedback loop efficiently. Supporting 70+ languages and dedicated NPS and Customer experience modules help better understand customer loyalty. SurveySparrow enables business organizations to collect feedback via a chat-like interface, gain insights, and make data-driven decisions to improve products, services, and customer experience. Set up automation and manage feedback with the in-built Ticket management tool. Monitor and manage online reviews efficiently with the Reputation management module. Join the bandwagon of 100k+ customers in 149 countries to deliver delightful customer experiences. 3,089 Ratings Visit Website SurveyJS SurveyJS is an embeddable, self-hosted, white-label form builder for teams building custom forms, surveys, questionnaires, and other data collection tools inside web applications. It runs entirely on the client and is fully compatible with all modern JavaScript frameworks, including React, Angular, and Vue. SurveyJS integrates with any backend, giving you full control over data, security, user access, deployment, and business logic. Instead of hardcoding forms, you can empower non-technical users to generate and edit JSON schema-based form configurations through a drag-and-drop form builder. Create dynamic forms with custom conditional logic, validation, multilingual support, PDF export, and analytics. Ideal for SaaS, enterprise software, HR, healthcare, fintech, and other regulated industries, SurveyJS helps teams reduce engineering effort, standardize data collection, maintain full control over data, and deliver unlimited forms that match their brand and feel native to users. 64 Ratings Visit Website Jotform Trusted by over 25 million users, Jotform is an all-in-one, no-code platform that simplifies data collection, automation, and online sales. Using its drag-and-drop Form Builder, businesses can create customized forms and surveys to collect leads, payments, and e-signatures. With 10,000+ templates and advanced features like conditional logic and 200+ integrations, Jotform streamlines workflows. 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About Revuze empowers brands with next-step actions, from the category down to the SKU level, to streamline research across all products, drive product innovation, enhance marketing effectiveness, and optimize eCommerce performance. Leveraging advanced AI and machine learning, we transform e-comm, social and survey data into a unified Voice of Customer (VoC), with the highest level of accuracy and integrity, resulting in products that consumers love and appreciate.	About Lumen by Talkwalker is a social listening, media monitoring, and social benchmarking platform that helps brands monitor conversations, measure performance, and act on emerging trends. Formerly Talkwalker, the platform provides the same data, reports, workflows, and integrations under its new Lumen by Talkwalker name. It helps organizations track millions of conversations across social, digital, media, and AI channels. Teams can use Lumen by Talkwalker to protect brand reputation, monitor sentiment, benchmark competitors, guide product development, and improve PR and marketing strategies. The platform supports use cases across PR and communications, social marketing, consumer insights, and agencies. Built for brands that need real-time consumer and media intelligence, Lumen by Talkwalker helps teams see what others miss and make smarter decisions faster.
Platforms Supported Windows Not Supported Mac Not Supported Linux Not Supported Cloud Supported On-Premises Not Supported iPhone Not Supported iPad Not Supported Android Not Supported Chromebook Not Supported	Platforms Supported Windows Not Supported Mac Not Supported Linux Not Supported Cloud Supported On-Premises Not Supported iPhone Supported iPad Supported Android Supported Chromebook Not Supported
Audience Professionals in consumer insights, product development, eCommerce and marketing	Audience PR teams, communications teams, social media teams, marketing teams, consumer insights teams, agencies, brand managers, product teams, reputation managers, and organizations that need social listening, media monitoring, social benchmarking, audience insights, customer feedback analytics, crisis management, competitor tracking, sentiment analysis, and consumer intelligence
Support Phone Support Supported 24/7 Live Support Supported Online Supported	Support Phone Support Supported 24/7 Live Support Not Supported Online Not Supported
API Offers API Supported	API Offers API Not Supported
Screenshots and Videos View more images or videos	Screenshots and Videos View more images or videos
Pricing Contact us for pricing details. Free Version Not Supported Free Trial Not Supported	Pricing $9,600 per year Free Version Not Supported Free Trial Supported
Reviews/Ratings Overall 4.0 / 5 ease 4.3 / 5 features 4.3 / 5 design 4.7 / 5 support 5.0 / 5 Read all reviews	Reviews/Ratings Overall 0.0 / 5 ease 0.0 / 5 features 0.0 / 5 design 0.0 / 5 support 0.0 / 5 This software hasn't been reviewed yet. Be the first to provide a review: Review this Software
Pros & Cons from Real Users Pros As a consumer insight and business professional at a large CPG company, Revuze has been my go-to tool for sentiment analysis of our own products and competitive products. Because the platform has a deep level of granularity, it enables me to easily understand the reasons behind consumer sentiments quickly. But perhaps the top benefit is the customer service - all of my requests have been attended the same day. Easily aggregates data into one centralized location. Has product level consumer feedback and trends vs. competition. I like the dashboard and how it describes the items, how it rates and put sentiments beyond every subject. Cons Although I am comfortable with the platform now, there was an initial learning curve (it wasn't as intuitive and I had a hard time coming through actual reviews for verbatims). The recent update has helped. I would recommend offering more trainings or sharing how to use the new features or updates. Select data only syncs once a month, this can cause delay with reporting out data. Sometimes the AI does not understand the topics, for example when a word is used to much to describe a product or so, the AI gets it like a topic, when actually it is just the name of the product or so, making the study a little confusing.
Training Documentation Supported Webinars Supported Live Online Supported In Person Supported	Training Documentation Supported Webinars Supported Live Online Supported In Person Supported
Company Information Revuze Founded: 2013 Palo Alto, CA and Netanya, Israel www.revuze.it	Company Information Talkwalker Founded: 2009 Luxembourg www.talkwalker.com
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Categories Business Intelligence Supported Content Analytics Supported eCommerce Analytics Supported eCommerce Tools Supported Generative AI Supported Market Research Supported Product Analytics Supported Sentiment Analysis Supported	Categories AI Review Management Supported Brand Monitoring Supported Competitive Intelligence Supported Pricing Optimization Supported Reputation Management Supported Review Management Supported Sentiment Analysis Supported Social Listening Supported Social Media Analytics Tools Supported Social Media Marketing Supported
Show More Features Business Intelligence Features Ad Hoc Reports Supported Benchmarking Supported Budgeting & Forecasting Not Supported Dashboard Supported Data Analysis Supported Key Performance Indicators Supported Natural Language Generation (NLG) Not Supported Performance Metrics Supported Predictive Analytics Supported Profitability Analysis Not Supported Strategic Planning Not Supported Trend / Problem Indicators Supported Visual Analytics Supported Market Research Features Benchmarking Supported Compensation Management Not Supported Data Management Supported Email / Online Supported Face-to-Face Not Supported Panel Management Not Supported Paper-Based Not Supported Phone-Based Not Supported Sample Management Supported Statistical Analysis Supported Survey Management Supported Product Analytics Features Attribution Supported Automatic Data Capture Not Supported Churn Reporting Not Supported Customer Feedback Collection Supported Customer Guidance Not Supported Customer Journey Analytics Supported Data Export Supported Data History Retention Not Supported Data Labeling Not Supported Product Engagement Scoring Not Supported Real-Time Data Analysis Supported Touchpoint Analytics Not Supported User Segmentation Supported	Show More Features Reputation Management Features Campaign Management Supported Gamification Not Supported Response Management Not Supported Review Generation Not Supported Review Monitoring Not Supported Sentiment Analysis Supported Social Media Metrics Supported Social Media Monitoring Supported White Label Not Supported Social Media Analytics Tools Features Campaign Analytics Supported Competitor Monitoring Supported Customizable Reports Not Supported Engagement Tracking Supported Influencer Tracking Supported Multi-Channel Data Collection Not Supported Social Media Marketing Features Analytics Supported Automated Publishing Not Supported Contact Management Not Supported Content Management Not Supported Conversion Tracking Not Supported Customer Targeting Not Supported Keyword Filtering Not Supported Multi-Account Management Not Supported Post Scheduling Not Supported
Integrations Audiense Not Supported Axis LMS Not Supported Cerby Not Supported Conductor Not Supported Data Virtuality Not Supported Desktop.com Not Supported Facebook Not Supported Google Analytics Not Supported Gradient Works Not Supported Hootsuite Not Supported Netino Not Supported OwlyGPT Not Supported RingCentral RingCX Not Supported Tableau Not Supported Upfluence Not Supported Wiztrust Not Supported X (Twitter) Not Supported Show More Integrations	Integrations Audiense Supported Axis LMS Supported Cerby Supported Conductor Supported Data Virtuality Supported Desktop.com Supported Facebook Supported Google Analytics Supported Gradient Works Supported Hootsuite Supported Netino Supported OwlyGPT Supported RingCentral RingCX Supported Tableau Supported Upfluence Supported Wiztrust Supported X (Twitter) Supported Show More Integrations View All 17 Integrations
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