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About

An exchange-first returns platform that increases LTV and reduces waste, providing a seamless post-purchase experience. Customize a branded self-service return portal through which customers can easily request returns and exchanges. Personalize your return policy, notifications, and return portal to fit your requirements and provide a seamless post-purchase experience. Gain actionable insights to improve your return workflows, encourage more exchanges, and reduce logistics costs. The answer lies in your returns and exchanges. Optimizing these processes is key to retaining and maximizing revenue while ensuring sustainability. ReturnGO is flexible, smart, and AI-driven. With ReturnGO, you can reduce refunds and significantly decrease waste and logistics costs. Provide your customers with instant store credit and the ability to “shop now” instead of waiting for a refund. Integrate with shipping carrier services worldwide to simplify the return shipping process.

About

parcelLab is the only truly global enterprise post-purchase software provider, enabling brands to increase top-line revenue, decrease operational cost and complexity, and optimize customer experience in an unprecedented way. Our award-winning post-purchase platform empowers brands to transform mundane operational touchpoints into the most differentiated and personalized experience, creating unique moments of pure joy for their customers. Trusted by over 800 brands including IKEA, Chico’s, H&M, and Yeti, we actively manage the post-purchase experience across 175 countries and track shipping data from more than 350 carriers worldwide. Find out more at parcelLab.com

Platforms Supported

Windows Not Supported
Mac Not Supported
Linux Not Supported
Cloud Supported
On-Premises Not Supported
iPhone Not Supported
iPad Not Supported
Android Not Supported
Chromebook Not Supported

Platforms Supported

Windows Not Supported
Mac Not Supported
Linux Not Supported
Cloud Supported
On-Premises Not Supported
iPhone Not Supported
iPad Not Supported
Android Not Supported
Chromebook Not Supported

Audience

Businesses, retailers, and large international brands seeking a solution to improve their customers’ return experience

Audience

Operations experience management platform for organizations

Support

Phone Support Not Supported
24/7 Live Support Not Supported
Online Supported

Support

Phone Support Supported
24/7 Live Support Not Supported
Online Supported

API

Offers API Supported

API

Offers API Not Supported

Screenshots and Videos

Screenshots and Videos

Pricing

$82 per month
Free Version Not Supported
Free Trial Not Supported

Pricing

No information available.
Free Version Not Supported
Free Trial Not Supported

Reviews/Ratings

Overall 0.0 / 5
ease 0.0 / 5
features 0.0 / 5
design 0.0 / 5
support 0.0 / 5

This software hasn't been reviewed yet. Be the first to provide a review:

Review this Software

Reviews/Ratings

Overall 0.0 / 5
ease 0.0 / 5
features 0.0 / 5
design 0.0 / 5
support 0.0 / 5

This software hasn't been reviewed yet. Be the first to provide a review:

Review this Software

Training

Documentation Supported
Webinars Not Supported
Live Online Supported
In Person Not Supported

Training

Documentation Not Supported
Webinars Supported
Live Online Supported
In Person Not Supported

Company Information

ReturnGO
Israel
returngo.ai/

Company Information

parcelLab
Founded: 2015
United States
parcellab.com

Alternatives

Return Prime

Return Prime

Appsdart

Alternatives

Categories

Returns Management Supported

Categories

Returns Management Supported
Shipment Tracking Supported
Shipping Supported

Integrations

Zendesk Supported
Cargo Supported
Delhivery Not Supported
Deliverr Supported
Digital iD Supported
FedEx Ship Manager Not Supported
Gorgias Supported
NetSuite Supported
Paack Not Supported
Picqer Supported
RLM Apparel Software Supported
SAP Store Not Supported
Sendcloud Supported
ShipStation Supported
Shipedge Supported
Shippo Supported
Shopify Supported
Shopify Plus Supported
Starshipit Supported
Trengo Supported

Integrations

Zendesk Supported
Cargo Not Supported
Delhivery Supported
Deliverr Not Supported
Digital iD Not Supported
FedEx Ship Manager Supported
Gorgias Not Supported
NetSuite Not Supported
Paack Supported
Picqer Not Supported
RLM Apparel Software Not Supported
SAP Store Supported
Sendcloud Not Supported
ShipStation Not Supported
Shipedge Not Supported
Shippo Not Supported
Shopify Not Supported
Shopify Plus Not Supported
Starshipit Not Supported
Trengo Not Supported
Claim ReturnGO and update features and information
Claim ReturnGO and update features and information
Claim parcelLab and update features and information
Claim parcelLab and update features and information