Audience
Mid-market and enterprise D2C retailers, both e-commerce and omnichannel, operating in fashion, lifestyle, health and beauty, and sports and outdoors. Headquartered in the Nordics, UK or Netherlands and selling across multiple markets. Typically running on running on e-commerce platforms like Centra and Shopify Plus.
About Ingrid Delivery Platform
Ingrid is a delivery intelligence platform that helps e-commerce retailers design, A/B test, and execute delivery strategy across the entire customer journey from checkout and tracking to returns and exchanges. Retailers use Ingrid to show personalized delivery options at checkout, set accurate delivery promises, cut shipping costs and increase delivery margins, automate order tracking, and enable easy returns, all from one platform. With 350+ pre-built carrier integrations (including DHL, DPD, Royal Mail, and Evri), built-in A/B testing, and delivery data from hundreds of millions of orders, Ingrid turns delivery from a cost center into a revenue driver. It helps boost conversion, increase profitability and build customer trust. Trusted by 250+ leading retailers including Paul Smith, ME+EM, GANT, Nordic Nest, and NA-KD, Ingrid powers delivery across 170+ markets. Founded in Stockholm in 2015, with offices in Sweden, the UK, the Netherlands, and Poland.
Other Popular Alternatives & Related Software
Onro is an AI courier software used by courier companies, logistics providers, and last-mile delivery services to manage delivery operations through a centralized system. The platform supports the complete delivery lifecycle, including order management, dispatching, driver coordination, route planning, real-time tracking, proof of delivery, customer communication, warehouse operations, and reporting. Organizations can manage deliveries across multiple teams, locations, and workflows.
Onro includes dedicated applications for customers, recipients, drivers, dispatchers, and warehouse personnel. Features include automated and manual dispatching, route planning and optimization, barcode scanning, on-demand and hub workflows, delivery notifications, cash-on-delivery support, and role-based access controls.
Onro incorporates AI Agents. The platform is used by businesses in more than 50 countries and supports organizations ranging from growing delivery companies to enterprise logistics.
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Tookan
Tookan is a SaaS based software which empowers businesses with Delivery Management and Route Optimization Services. Businesses can improve the operational efficiency of their delivery services with end-to-end route planning, rider allocation, automated dispatch and real-time tracking.
Business interfaces powered by Tookan:
1. Central Dashboard: Manage your orders and track on-field personnel from a central dashboard. Powerful geo analytics also enable businesses to improve workforce productivity.
2. Customer app: Provide customers real time tracking of their orders with the delivery riders live location to create transparency and build trust.
3. Delivery app: Allow your riders to find the shortest possible route for delivery with Tookan to save time and money. Provide a clear structure on the tasks/orders to be completed.
4. Manager app: Manage all orders and delivery agents from a single app. Generate advanced analytic reports of orders placed by customers.
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Urbantz
Urbantz is a leading last mile delivery management platform designed specifically for enterprises. We empower the largest retail, grocery, e-commerce and logistics companies to manage their final mile operations sustainably at any scale, providing the visibility and control to cut emissions, allocate smartly across carriers, build unique workflows and ensure on-brand delivery experiences. Happy customers include Carrefour, Auchan, Home24, ASDA, PostNord, Markey Spoon, Bosch & FM Logistic.
URBANTZ is a SaaS last mile management software with an optimization solution for urban deliveries. It supports the complete logistics process of a company, helping prepare the most efficient rounds in a quick manner and allocating them to the right drivers. It enables real-time traceability throughout the process not only for management and dispatchers but also for the final recipients.
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Routal Planner
Routal Planner is a platform where you can plan and optimize your routes in a matter of minutes, saving hundreds of hours at the end of the year and gaining more than 30% efficiency in your last mile logistics.
The tool is so easy to use that in less than 20 minutes you will be able to start planning routes and save time.
Large companies like Volkswagen or Heineken trust Routal.com, but also hundreds of small and medium-sized companies are growing thanks to the improvement in their processes.
Plan your routes including time frames, weight and volume restrictions. Send the routes to your drivers mobile phones and have control of your operation at all times.
Send direct messages to your customers to let them know when their route starts or their stop is near. Reduce the amount of failed deliveries and improve your customer success.
Learn more about Routal Planner
Company Information
Ingrid
Founded: 2015
Sweden, UK, Netherlands
www.ingrid.com
Videos and Screen Captures
Ingrid Delivery Intelligence Platform
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Product Details
Platforms Supported
Cloud
Training
Documentation
Live Online
Support
Phone Support
24/7 Live Support
Online
Ingrid Delivery Platform Frequently Asked Questions
Q: What kinds of users and organization types does Ingrid Delivery Platform work with?
Ingrid Delivery Platform works with these users and organization types: Mid Size Business and Enterprise.
Q: What kind of support options does Ingrid Delivery Platform offer?
Ingrid Delivery Platform offers support via phone support, 24/7 live support, and online.
Q: What other applications or services does Ingrid Delivery Platform integrate with?
Ingrid Delivery Platform integrates with: Centra, commercetools, Dixa, Emarsys, Hantera_, Klaviyo, Loqate, OneStock, Shopify, and Voyado.
Q: Does Ingrid Delivery Platform have an API?
Yes, Ingrid Delivery Platform has an API.
Q: What type of training does Ingrid Delivery Platform provide?
Ingrid Delivery Platform provides training in the form of documentation and live online.
Q: What pricing for support is available for Ingrid Delivery Platform?
Ingrid Delivery Platform offers support included with purchase and additional fee / premium available.
Ingrid Delivery Platform Product Features
Transportation Management
Carrier Management
Supported
Order Management
Supported
Shipment Management
Supported
Billing & Invoicing
Not Supported
Customer Management
Not Supported
Dispatch Management
Not Supported
Driver Management
Not Supported
Fleet / Equipment Management
Not Supported
Load Management
Not Supported
Quotes / Estimates
Not Supported
Routing
Not Supported
Scheduling
Not Supported
