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About

Ingrid is a delivery intelligence platform that helps e-commerce retailers design, A/B test, and execute delivery strategy across the entire customer journey from checkout and tracking to returns and exchanges. Retailers use Ingrid to show personalized delivery options at checkout, set accurate delivery promises, cut shipping costs and increase delivery margins, automate order tracking, and enable easy returns, all from one platform. With 350+ pre-built carrier integrations (including DHL, DPD, Royal Mail, and Evri), built-in A/B testing, and delivery data from hundreds of millions of orders, Ingrid turns delivery from a cost center into a revenue driver. It helps boost conversion, increase profitability and build customer trust. Trusted by 250+ leading retailers including Paul Smith, ME+EM, GANT, Nordic Nest, and NA-KD, Ingrid powers delivery across 170+ markets. Founded in Stockholm in 2015, with offices in Sweden, the UK, the Netherlands, and Poland.

About

More conversions at checkout with the right delivery options. Rapid access to the world’s largest network of shippers. Retain customers with easy self-service tracking and returns. Scale your ecommerce and safeguard your delivery promise with Delivery Management Software. Access the world’s largest network of 400+ carriers. Automate carrier selection and print labels at lightning-fast speed, even during the busiest shopping periods. Offer the delivery choices your customers want. Display accurate delivery timeframes at checkout. Never make a delivery promise you can’t keep. Give your customers a better eCommerce experience with accurate delivery promises and more convenient shipping choices, tailored using real-time carrier, warehouse, product and location data. Access the world’s largest library of pick-up locations from lockers, parcel shops, and convenience stores​.

Platforms Supported

Windows Not Supported
Mac Not Supported
Linux Not Supported
Cloud Supported
On-Premises Not Supported
iPhone Not Supported
iPad Not Supported
Android Not Supported
Chromebook Not Supported

Platforms Supported

Windows Not Supported
Mac Not Supported
Linux Not Supported
Cloud Supported
On-Premises Not Supported
iPhone Not Supported
iPad Not Supported
Android Not Supported
Chromebook Not Supported

Audience

Mid-market and enterprise D2C retailers, both e-commerce and omnichannel, operating in fashion, lifestyle, health and beauty, and sports and outdoors. Headquartered in the Nordics, UK or Netherlands and selling across multiple markets. Typically running on running on e-commerce platforms like Centra and Shopify Plus.

Audience

eCommerce companies that need a delivery management solution

Support

Phone Support Supported
24/7 Live Support Supported
Online Supported

Support

Phone Support Supported
24/7 Live Support Not Supported
Online Supported

API

Offers API Supported

API

Offers API Not Supported

Screenshots and Videos

Screenshots and Videos

Pricing

No information available.
Free Version Not Supported
Free Trial Not Supported

Pricing

No information available.
Free Version Not Supported
Free Trial Not Supported

Reviews/Ratings

Overall 0.0 / 5
ease 0.0 / 5
features 0.0 / 5
design 0.0 / 5
support 0.0 / 5

This software hasn't been reviewed yet. Be the first to provide a review:

Review this Software

Reviews/Ratings

Overall 0.0 / 5
ease 0.0 / 5
features 0.0 / 5
design 0.0 / 5
support 0.0 / 5

This software hasn't been reviewed yet. Be the first to provide a review:

Review this Software

Training

Documentation Supported
Webinars Not Supported
Live Online Supported
In Person Not Supported

Training

Documentation Supported
Webinars Supported
Live Online Supported
In Person Not Supported

Company Information

Ingrid
Founded: 2015
Sweden, UK, Netherlands
www.ingrid.com

Company Information

Metapack
Founded: 1999
United Kingdom
www.metapack.com

Alternatives

Alternatives

Tookan

Tookan

JungleWorks

Categories

Categories

Transportation Management Features

Billing & Invoicing Not Supported
Carrier Management Supported
Customer Management Not Supported
Dispatch Management Not Supported
Driver Management Not Supported
Fleet / Equipment Management Not Supported
Load Management Not Supported
Order Management Supported
Quotes / Estimates Not Supported
Routing Not Supported
Scheduling Not Supported
Shipment Management Supported

Integrations

Aurora Commerce Not Supported
Centra Supported
Codeless Platforms Alerting Software Not Supported
Codeless Platforms BPA Platform Not Supported
Descartes Peoplevox Not Supported
Dixa Supported
Emarsys Supported
Finmile Autonomy Not Supported
Hantera_ Supported
Khaos Control Cloud Not Supported
Klaviyo Supported
Loqate Supported
Manhattan Active Transportation Management Not Supported
Manhattan SCALE Not Supported
OneStock Supported
Shopify Supported
Voyado Supported
commercetools Supported

Integrations

Aurora Commerce Supported
Centra Not Supported
Codeless Platforms Alerting Software Supported
Codeless Platforms BPA Platform Supported
Descartes Peoplevox Supported
Dixa Not Supported
Emarsys Not Supported
Finmile Autonomy Supported
Hantera_ Not Supported
Khaos Control Cloud Supported
Klaviyo Not Supported
Loqate Not Supported
Manhattan Active Transportation Management Supported
Manhattan SCALE Supported
OneStock Not Supported
Shopify Not Supported
Voyado Not Supported
commercetools Not Supported
Claim Ingrid Delivery Platform and update features and information
Claim Ingrid Delivery Platform and update features and information
Claim Metapack and update features and information
Claim Metapack and update features and information