RemoteCallRSUPPORT Co. Ltd.
|
||||||
Related Products
|
||||||
About
RemoteCall is a cloud based remote support solution bridging the agents and clients. Support client PCs, mobile devices and via camera using the cloud based service or in-house server solution. Best solution for IT professionals.
Enhance your business, from your PCs, mobile devices, websites and apps, with RSUPPORT's revolutionary remote service technology. Our flagship products, RemoteCall WebViewer has been well received and praised by all types of companies, governments, public institutions, manufacturers, as well as from organizations in finance and education, for its impressive speed, reliability, and security.
|
About
Secomea Prime is a secure-remote-access and industrial IoT solution purpose-built for operational technology and industrial control systems. It enables technicians, vendors, and maintenance teams to access, program, troubleshoot, and maintain machines (PLCs, HMIs, SCADA, DCS, RTUs, etc.) remotely, from any device and location, without needing VPNs, open ports, or inbound traffic. Secomea includes a turnkey gateway (hardware or software), SiteManager, that connects to legacy and modern OT equipment and supports a variety of protocols, including Modbus, Ethernet/IP, serial/USB, Layer-2 tunneling, and more. Once deployed (often in under a day per site), Secomea provides unified remote-access management via GateManager and LinkManager; administrators set granular, role-based access controls and authenticate users securely (e.g., via MFA or SSO such as Azure AD or Okta), then track, log, and record every session for audit, compliance, and troubleshooting purposes.
|
|||||
Platforms Supported
Windows
Supported
Mac
Supported
Linux
Supported
Cloud
Supported
On-Premises
Not Supported
iPhone
Supported
iPad
Supported
Android
Supported
Chromebook
Supported
|
Platforms Supported
Windows
Not Supported
Mac
Not Supported
Linux
Not Supported
Cloud
Supported
On-Premises
Not Supported
iPhone
Not Supported
iPad
Not Supported
Android
Not Supported
Chromebook
Not Supported
|
|||||
Audience
Call centers, IT team, customer support
|
Audience
Manufacturers, machine builders, industrial operators, and OEMs in search of a solution providing IoT connectivity for their industrial machines and plants
|
|||||
Support
Phone Support
Supported
24/7 Live Support
Not Supported
Online
Supported
|
Support
Phone Support
Not Supported
24/7 Live Support
Supported
Online
Supported
|
|||||
API
Offers API
Not Supported
|
API
Offers API
Supported
|
|||||
Screenshots and Videos |
Screenshots and Videos |
|||||
Pricing
$59.90/month/user
PC : $59.90 / month / user
PC + Mobile : $79.90 / month / user PC + Visual : $74.90 / month / user PC + Mobile + Visual : $129.90 / month / user * Bulk license discount available. ** Standalone/in-house deployment available.
Free Version
Not Supported
Free Trial
Supported
|
Pricing
No information available.
Free Version
Not Supported
Free Trial
Not Supported
|
|||||
Reviews/
|
Reviews/
|
|||||
Pros & Cons from Real UsersPros
Cons
|
||||||
Training
Documentation
Supported
Webinars
Not Supported
Live Online
Not Supported
In Person
Not Supported
|
Training
Documentation
Supported
Webinars
Supported
Live Online
Supported
In Person
Not Supported
|
|||||
Company InformationRSUPPORT Co. Ltd.
Founded: 2001
South Korea
www.remotecall.com
|
Company InformationSecomea
Founded: 2008
Denmark
secomea.com
|
|||||
Alternatives |
Alternatives |
|||||
|
|
||||||
|
|
|
|||||
|
|
|
|||||
|
|
|
|||||
Categories |
Categories |
|||||
Remote Support Features
Diagnostic Tools
Supported
File Transfer
Supported
Live Chat
Not Supported
Real-time Chat
Supported
Remote Control
Supported
Screen Sharing
Supported
Session Recording
Supported
Session Transfer
Supported
Surveys & Feedback
Supported
|
||||||
Integrations
Active Directory
Not Supported
Microsoft Azure
Not Supported
Okta
Not Supported
|
Integrations
Active Directory
Supported
Microsoft Azure
Supported
Okta
Supported
|
|||||
|
|
|