RecupraPuppeteer AI
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SurgyFrontdeskSurgy Innovation Labs
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Related Products
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About
Recupra closes the revenue gaps a front desk cannot catch: unfilled slots, no-shows, and patients who drift out of care. The platform runs a set of AI agents, each responsible for one job. The Reminder Agent confirms upcoming appointments and reschedules on the call. The Waitlist Agent detects a cancellation and phones waitlisted patients until the slot is filled. The No-Show Agent calls patients who missed a visit and rebooks them. The Reactivation Agent reaches lapsed patients. Further agents cover intake, follow-up, and routine admin requests. Every agent reads and writes to the clinic's existing EHR, so bookings land in the real calendar and the chart stays current. Agents speak naturally on the phone, handle objections, and hand off to staff when a call needs a person. Recupra is HIPAA compliant and signs a Business Associate Agreement. Pricing is outcome based, so a clinic pays only when an agent produces a booking, a confirmation, or a recovered visit.
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About
SurgyFrontdesk is a conversational AI voice agent for hospitals that handles incoming and outgoing patient calls through a hospital’s existing PBX. It answers common questions, books, confirms, reschedules, or cancels appointments, collects patient registration details, and coordinates reminders and follow-ups. After visits, it can send prescriptions, bills, and reports to patients through WhatsApp or SMS. The service works alongside a hospital’s existing call center and routes calls that need human attention to staff rather than replacing the phone system. It also connects with SurgyCRM, allowing follow-up tasks to trigger AI calls or WhatsApp messages and record outcomes on patient records. SurgyFrontdesk is intended for hospitals and healthcare groups seeking to automate repetitive patient communication and appointment workflows while keeping staff available for conversations that require human judgment.
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Platforms Supported
Windows
Not Supported
Mac
Not Supported
Linux
Not Supported
Cloud
Supported
On-Premises
Not Supported
iPhone
Not Supported
iPad
Not Supported
Android
Not Supported
Chromebook
Not Supported
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Platforms Supported
Windows
Not Supported
Mac
Not Supported
Linux
Not Supported
Cloud
Supported
On-Premises
Not Supported
iPhone
Not Supported
iPad
Not Supported
Android
Not Supported
Chromebook
Not Supported
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Audience
Outpatient healthcare clinics in the United States, including dental, mental health, physical therapy, med spa, and weight loss practices.
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Audience
Hospitals, doctors, and clinics.
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Support
Phone Support
Not Supported
24/7 Live Support
Not Supported
Online
Supported
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Support
Phone Support
Supported
24/7 Live Support
Supported
Online
Supported
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API
Offers API
Not Supported
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API
Offers API
Not Supported
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Screenshots and Videos |
Screenshots and Videos |
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Pricing
$5
Recupra charges per outcome. There is no platform fee, no setup fee, and no per seat licence. A clinic pays only when an agent produces a result: $5 per confirmed appointment (Reminder Agent), $3 per resolved request (Admin Agent), $20 per rebooking (Follow-Up Agent), $25 per slot filled (Waitlist Agent), $25 per recovered visit (No-Show Agent), $30 per booking (Intake Agent), and $40 per reactivated patient (Reactivation Agent). A clinic enables only the agents it wants.
Free Version
Not Supported
Free Trial
Not Supported
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Pricing
$5
Annual subscription per hospital, quoted after scoping. Pricing depends on selected products, number of sites, and user or volume tiers. Full white-labeling is priced separately during onboarding.
Free Version
Not Supported
Free Trial
Supported
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Reviews/
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Reviews/
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Training
Documentation
Supported
Webinars
Not Supported
Live Online
Not Supported
In Person
Not Supported
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Training
Documentation
Supported
Webinars
Not Supported
Live Online
Supported
In Person
Not Supported
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Company InformationPuppeteer AI
Founded: 2023
United States
recupra.com
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Company InformationSurgy Innovation Labs
Founded: 2020
India
surgy.health/products/surgy-frontdesk
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Alternatives |
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Categories |
Categories |
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Integrations
AdvancedMD
Supported
DrChrono
Supported
Healthie
Supported
Jane
Supported
Tebra
Supported
WhatsApp
Not Supported
athenaOne
Supported
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Integrations
AdvancedMD
Not Supported
DrChrono
Not Supported
Healthie
Not Supported
Jane
Not Supported
Tebra
Not Supported
WhatsApp
Supported
athenaOne
Not Supported
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