Recupra

Recupra

Puppeteer AI
SurgyFrontdesk

SurgyFrontdesk

Surgy Innovation Labs
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About

Recupra closes the revenue gaps a front desk cannot catch: unfilled slots, no-shows, and patients who drift out of care. The platform runs a set of AI agents, each responsible for one job. The Reminder Agent confirms upcoming appointments and reschedules on the call. The Waitlist Agent detects a cancellation and phones waitlisted patients until the slot is filled. The No-Show Agent calls patients who missed a visit and rebooks them. The Reactivation Agent reaches lapsed patients. Further agents cover intake, follow-up, and routine admin requests. Every agent reads and writes to the clinic's existing EHR, so bookings land in the real calendar and the chart stays current. Agents speak naturally on the phone, handle objections, and hand off to staff when a call needs a person. Recupra is HIPAA compliant and signs a Business Associate Agreement. Pricing is outcome based, so a clinic pays only when an agent produces a booking, a confirmation, or a recovered visit.

About

SurgyFrontdesk is a conversational AI voice agent for hospitals that handles incoming and outgoing patient calls through a hospital’s existing PBX. It answers common questions, books, confirms, reschedules, or cancels appointments, collects patient registration details, and coordinates reminders and follow-ups. After visits, it can send prescriptions, bills, and reports to patients through WhatsApp or SMS. The service works alongside a hospital’s existing call center and routes calls that need human attention to staff rather than replacing the phone system. It also connects with SurgyCRM, allowing follow-up tasks to trigger AI calls or WhatsApp messages and record outcomes on patient records. SurgyFrontdesk is intended for hospitals and healthcare groups seeking to automate repetitive patient communication and appointment workflows while keeping staff available for conversations that require human judgment.

Platforms Supported

Windows Not Supported
Mac Not Supported
Linux Not Supported
Cloud Supported
On-Premises Not Supported
iPhone Not Supported
iPad Not Supported
Android Not Supported
Chromebook Not Supported

Platforms Supported

Windows Not Supported
Mac Not Supported
Linux Not Supported
Cloud Supported
On-Premises Not Supported
iPhone Not Supported
iPad Not Supported
Android Not Supported
Chromebook Not Supported

Audience

Outpatient healthcare clinics in the United States, including dental, mental health, physical therapy, med spa, and weight loss practices.

Audience

Hospitals, doctors, and clinics.

Support

Phone Support Not Supported
24/7 Live Support Not Supported
Online Supported

Support

Phone Support Supported
24/7 Live Support Supported
Online Supported

API

Offers API Not Supported

API

Offers API Not Supported

Screenshots and Videos

Screenshots and Videos

Pricing

$5
Recupra charges per outcome. There is no platform fee, no setup fee, and no per seat licence. A clinic pays only when an agent produces a result: $5 per confirmed appointment (Reminder Agent), $3 per resolved request (Admin Agent), $20 per rebooking (Follow-Up Agent), $25 per slot filled (Waitlist Agent), $25 per recovered visit (No-Show Agent), $30 per booking (Intake Agent), and $40 per reactivated patient (Reactivation Agent). A clinic enables only the agents it wants.
Free Version Not Supported
Free Trial Not Supported

Pricing

$5
Annual subscription per hospital, quoted after scoping. Pricing depends on selected products, number of sites, and user or volume tiers. Full white-labeling is priced separately during onboarding.
Free Version Not Supported
Free Trial Supported

Reviews/Ratings

Overall 0.0 / 5
ease 0.0 / 5
features 0.0 / 5
design 0.0 / 5
support 0.0 / 5

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Reviews/Ratings

Overall 0.0 / 5
ease 0.0 / 5
features 0.0 / 5
design 0.0 / 5
support 0.0 / 5

This software hasn't been reviewed yet. Be the first to provide a review:

Review this Software

Training

Documentation Supported
Webinars Not Supported
Live Online Not Supported
In Person Not Supported

Training

Documentation Supported
Webinars Not Supported
Live Online Supported
In Person Not Supported

Company Information

Puppeteer AI
Founded: 2023
United States
recupra.com

Company Information

Surgy Innovation Labs
Founded: 2020
India
surgy.health/products/surgy-frontdesk

Alternatives

Alternatives

SurgyCRM

SurgyCRM

Surgy Innovation Labs
SurgyFrontdesk

SurgyFrontdesk

Surgy Innovation Labs
SurgyInsights

SurgyInsights

Surgy Innovation Labs
SurgyOne

SurgyOne

Surgy Innovation Labs

Categories

Categories

Integrations

AdvancedMD Supported
DrChrono Supported
Healthie Supported
Jane Supported
Tebra Supported
WhatsApp Not Supported
athenaOne Supported

Integrations

AdvancedMD Not Supported
DrChrono Not Supported
Healthie Not Supported
Jane Not Supported
Tebra Not Supported
WhatsApp Supported
athenaOne Not Supported
Claim Recupra and update features and information
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