Ravine DeskRavine Software
|
StacksVantage Technologies, LLC
|
|||||
Related Products
|
||||||
About
Ravine Desk is help desk software built for freelancers, consultants, and small development teams who support multiple clients. Each workspace gets its own branded subdomain and client portal, where clients sign in with a magic link instead of a password. Tickets come in through the portal or by email, and client email replies thread into the matching ticket automatically. Billable hours are logged on every comment and roll up into per-client reports. An AI assistant is included on every plan, with a daily briefing and ticket analysis; Team and Pro plans add automatic triage and client-facing status summaries. Pricing is flat and based on technician count, with no per-ticket or per-client fees. Plans start at $12/month, and every plan comes with a 14-day free trial with no credit card required. An early-access Agent Seats add-on lets AI agents such as Claude Code work tickets through a REST API under their own technician identity.
|
About
Stacks is a hosted CRM and business workspace that brings customer records, sales pipelines, follow-up tasks, email campaigns, review requests, invoicing, appointment booking, support tickets and time tracking into one service. Shared customer records and activity history help solo operators, freelancers and small teams manage leads, sales, billing, bookings and customer support together. Users can maintain contacts and deals, create marketing emails, request feedback, issue estimates and invoices, publish availability, manage tickets, and track tasks and billable time. The core plan includes all seven modules for $0 per month with unlimited users and contacts. Free includes 50 one-time AI credits; an optional paid plan extends AI access. Businesses can connect their own Stripe account for payments and supported email providers for delivery. A REST API and MCP endpoint allow scoped access for software integrations.
|
|||||
Platforms Supported
Windows
Not Supported
Mac
Not Supported
Linux
Not Supported
Cloud
Supported
On-Premises
Not Supported
iPhone
Not Supported
iPad
Not Supported
Android
Not Supported
Chromebook
Not Supported
|
Platforms Supported
Windows
Not Supported
Mac
Not Supported
Linux
Not Supported
Cloud
Supported
On-Premises
Not Supported
iPhone
Not Supported
iPad
Not Supported
Android
Not Supported
Chromebook
Not Supported
|
|||||
Audience
Freelancers, consultants, small development teams, and agencies that support multiple clients.
|
Audience
Solo operators and small teams who want customers, sales, billing and bookings in one place, with room for their team and AI agents.
|
|||||
Support
Phone Support
Not Supported
24/7 Live Support
Not Supported
Online
Supported
|
Support
Phone Support
Not Supported
24/7 Live Support
Not Supported
Online
Supported
|
|||||
API
Offers API
Supported
|
API
Offers API
Supported
|
|||||
Screenshots and Videos |
Screenshots and Videos |
|||||
Pricing
$12/month
Flat monthly plans, no per-seat pricing. Solo $12/mo (1 technician, up to 100 clients). Duo $29/mo (3 technicians, 250 clients). Team $59/mo (10 technicians, 750 clients, adds AI auto-triage and client status summaries). Pro $99/mo (20 technicians, unlimited clients). These are founding rates; regular prices are $15 / $39 / $89 / $179. AI assistant (daily briefing, ticket analysis) included on every plan. 14-day free trial, no credit card required. Optional AI Boost packs from $12/mo. Agent Seats (AI agents working tickets via REST API) available as an early-access add-on.
Free Version
Not Supported
Free Trial
Supported
|
Pricing
$0/month
The Free plan costs $0 per month and includes all seven modules, unlimited users and contacts, and 50 one-time AI credits.
Free Version
Supported
Free Trial
Not Supported
|
|||||
Reviews/
|
Reviews/
|
|||||
Pros & Cons from Real UsersPros
Cons
|
||||||
Training
Documentation
Supported
Webinars
Not Supported
Live Online
Not Supported
In Person
Not Supported
|
Training
Documentation
Supported
Webinars
Not Supported
Live Online
Not Supported
In Person
Not Supported
|
|||||
Company InformationRavine Software
Founded: 2012
United States
ravinedesk.com
|
Company InformationVantage Technologies, LLC
Founded: 2026
stackscrm.com
|
|||||
Alternatives |
Alternatives |
|||||
|
|
|
|||||
|
|
||||||
|
|
|
|||||
|
|
|
|||||
CategoriesTicketing with a branded client portal, email-to-ticket, billable hours on every comment, and an AI assistant on every plan. Sized and priced for freelancers and small dev shops, with flat monthly plans from $12 and a 14-day free trial. |
Categories |
|||||
Help Desk Features
Alerts / Escalation
Not Supported
Automated Routing
Not Supported
Community Forums
Not Supported
Customizable Branding
Supported
Document Storage
Not Supported
Email Integration
Supported
Incident Management
Not Supported
Interaction Tracking
Supported
IT Asset Management
Not Supported
Knowledge Base
Not Supported
Known Issue Management
Not Supported
Live Chat
Not Supported
Multi-Channel Communication
Supported
Multiple Brands / Products
Not Supported
Network Monitoring
Not Supported
Real-time Chat
Not Supported
Self Service Portal
Supported
Service Level Agreement (SLA) Management
Not Supported
Ticket Management
Supported
|
||||||
Integrations
Brevo
Not Supported
Claude Code
Supported
Model Context Protocol (MCP)
Not Supported
Resend
Not Supported
SendGrid
Not Supported
Stripe
Not Supported
|
Integrations
Brevo
Supported
Claude Code
Not Supported
Model Context Protocol (MCP)
Supported
Resend
Supported
SendGrid
Supported
Stripe
Supported
|
|||||
|
|
|