Audience
IT security teams in search of a solution to improve all their network operations and increase security
About SeamlessDesk
SeamlessDesk is an affordable cloud-based help desk software that allows you to reach your companies support goals with intuitive and rich-featured software. Unlike other help desk software, SeamlessDesk does not restrict you with high priced package plans to obtain the features you want or need. We provide you with unlimited access to every feature we have regardless of the package you choose. Simply tell us how many agents you need and that's it. Automation Rules allow you to create fully customizable workflows that will trigger when specific criteria are met, enabling you and your team to stay focused on what’s important. Agents and end-users can generate tickets and requests quickly and easily via the web portal, the self-service portal, email, the mobile application, or social media platforms. Grant self-service portal access to your end-users so that they can search your Knowledge Base, submit tickets, view the status of a current ticket, and more.
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Pricing
Starting Price:
$19.00/month/user
Pricing Details:
Priced by package of agents (3 at a time) Unlimited access to all features
Free Version:
Free Version available.
Free Trial:
Free Trial available.
Integrations
Company Information
Seamless Desk
Founded: 2017
United States
www.seamlessdesk.com
Videos and Screen Captures
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Product Details
Platforms Supported
Cloud
Android
iPhone
iPad
Training
Documentation
Support
Phone Support
Online
SeamlessDesk Frequently Asked Questions
SeamlessDesk Product Features
Help Desk
Alerts / Escalation
Supported
Automated Routing
Supported
Customizable Branding
Supported
Document Storage
Supported
Email Integration
Supported
IT Asset Management
Supported
Incident Management
Supported
Interaction Tracking
Supported
Knowledge Base
Supported
Known Issue Management
Supported
Multi-Channel Communication
Supported
Multiple Brands / Products
Supported
Network Monitoring
Supported
Self Service Portal
Supported
Service Level Agreement (SLA) Management
Supported
Ticket Management
Supported
Community Forums
Not Supported
Live Chat
Not Supported
Real-time Chat
Not Supported
