+
+

Related Products

  • Sogolytics
    869 Ratings
    Visit Website
  • DoctorConnect
    85 Ratings
    Visit Website
  • Birdeye
    5,194 Ratings
    Visit Website
  • GWI
    201 Ratings
    Visit Website
  • SurveyLegend
    1,881 Ratings
    Visit Website
  • SurveySparrow
    3,089 Ratings
    Visit Website
  • Blumira
    150 Ratings
    Visit Website
  • Titan
    378 Ratings
    Visit Website
  • Lawmatics
    300 Ratings
    Visit Website
  • Synap
    32 Ratings
    Visit Website

About

More than 80% of companies think they deliver a superior experience, while only 8% of their stakeholders agree. Take control over this experience gap and improve your journeys by collecting feedback on autopilot via Ratecard. Our survey builder lets you create your questionnaire within minutes. We provide you with 20+ question types you can use with one click: CES, CSAT, NPS (standard/EU), and many more. We love to help you maximize your response rate. Use hidden fields and prefill these fields with data from your message's verified source to save time and create the best insights possible. Let your respondents skip a question - or two - to route them to the exact questions you'd like them to answer. Negative respondents provide valuable feedback, so we thank them.

About

Fast track to a brilliant approach, smarter service & happier customers. In just 30 seconds, captures the core customer insights you need. piHAPPINESS customer feedback system is the fastest way to know your customer satisfaction. As a customer feedback app, offers feedback-collecting Emoticons, Net Promoter Score® (NPS®), Dynamic Questionnaire and feedback forms to track customers’ opinion and satisfaction level. Grow your customer feedback response rate by changing the questions dynamically with the help of our customer feedback platform. No need to irk customers with long surveys. Easy to create and customize the questions as per your business demands. Make your customers feel that you care for them when they have concerns or complaints or suggestions about your business, with effective and improved customer feedback management.

Platforms Supported

Windows Not Supported
Mac Not Supported
Linux Not Supported
Cloud Supported
On-Premises Not Supported
iPhone Not Supported
iPad Not Supported
Android Not Supported
Chromebook Not Supported

Platforms Supported

Windows Supported
Mac Supported
Linux Supported
Cloud Supported
On-Premises Not Supported
iPhone Supported
iPad Supported
Android Supported
Chromebook Not Supported

Audience

Reputation Management solution for companies

Audience

Companies that want to improve customer experience

Support

Phone Support Supported
24/7 Live Support Supported
Online Supported

Support

Phone Support Supported
24/7 Live Support Supported
Online Supported

API

Offers API Supported

API

Offers API Not Supported

Screenshots and Videos

Screenshots and Videos

Pricing

€9.99 per user per month
Billed annually
Free Version Not Supported
Free Trial Not Supported

Pricing

$49.99 per user per month
Free Version Supported
Free Trial Supported

Reviews/Ratings

Overall 0.0 / 5
ease 0.0 / 5
features 0.0 / 5
design 0.0 / 5
support 0.0 / 5

This software hasn't been reviewed yet. Be the first to provide a review:

Review this Software

Reviews/Ratings

Overall 0.0 / 5
ease 0.0 / 5
features 0.0 / 5
design 0.0 / 5
support 0.0 / 5

This software hasn't been reviewed yet. Be the first to provide a review:

Review this Software

Training

Documentation Supported
Webinars Not Supported
Live Online Supported
In Person Not Supported

Training

Documentation Supported
Webinars Supported
Live Online Supported
In Person Supported

Company Information

Ratecard
Founded: 2017
Netherlands
get.ratecard.io

Company Information

piHAPPINESS
Founded: 2018
United States
www.pihappiness.com

Alternatives

Brew Survey

Brew Survey

BaseMobility

Alternatives

CHI Express

CHI Express

Logica Infotech Services
SurveyOL

SurveyOL

SurveyOL.com

Categories

Categories

Customer Success Supported
NPS Supported

Customer Experience Features

Action Management Supported
Analytics Supported
Customer Segmentation Supported
Dashboard Supported
Feedback Management Supported
Knowledge Management Supported
Multi-Channel Collection Supported
Sentiment Analysis Supported
Survey Management Supported
Text Analysis Supported
Trend Analysis Supported

Customer Satisfaction Features

360 Degree Feedback Supported
Analytics Supported
Call Reporting Not Supported
Complaint Monitoring Supported
Feedback Collection Supported
Survey Management Supported

Customer Success Features

Account Alerts Supported
Account Management Supported
Communication Management Not Supported
Customer Engagement Supported
Customer Lifecycle Management Not Supported
Health Score Not Supported
Onboarding Not Supported
Revenue Management Not Supported
Usage Tracking / Analytics Supported
Win / Loss Analysis Not Supported

Integrations

Easyflow Supported
Wufoo Supported

Integrations

Easyflow Not Supported
Wufoo Not Supported
Claim Ratecard and update features and information
Claim Ratecard and update features and information
Claim piHAPPINESS and update features and information
Claim piHAPPINESS and update features and information