Alternatives to Ratecard
Compare Ratecard alternatives for your business or organization using the curated list below. SourceForge ranks the best alternatives to Ratecard in 2026. Compare features, ratings, user reviews, pricing, and more from Ratecard competitors and alternatives in order to make an informed decision for your business.
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1
Marcom Robot Customer Feedback Tool
Marcom Robot
Collect and analyze customer feedback with online CSAT, CES, and NPS surveys. Marcom Robot customer feedback software makes it easy for you to gauge customer sentiment, quantify customer loyalty, and get to know how your customers really feel about your products, services, or interactions with your team. Not all customer feedback tools were created equal. Marcom Robot provides the features you need, the UX you'll love, and the pricing options you can afford. Moreover, with Marcom Robot, you get both one-question and multi-question surveys. All-in-one customer feedback tool, create, launch, analyze, and act upon customer feedback. Create and launch one-click customer surveys in minutes. Use smileys face, thumbs up/down, stars rating, and other engaging formats. Use our survey builder to create multi-question surveys with single-choice, multiple-choice, yes/no, radio, and other types of questions. Ready-to-launch CSAT, CES, and NPS survey templates.Starting Price: $16 per month -
2
Repup
RepUp
Automate feedback collection so you don’t have to worry about reaching out to guests to write reviews everyday. Get all your reviews from OTAs, social and review sites in one place in real time so you never miss a beat. We empower you to be in control of your reputation. we understand timing is key so we empower your to respond and act on negative reviews as fast as possible. Use our visual builder to fully custom build your design and questions. Every property is unique Hence the questions should be unique too. Why spend 1 hour a day collecting emails, manually uploading guest details, personalizing messages when the system can do it automatically. Integration helps us send feedback messages to guests automatically. Repup integrates with all major PMS companies. reach out to us if you want to know if your pms is integrated with US.Starting Price: $89 per month -
3
TrustLoop
TrustLoop
Feedback & review automation built for tech, powered by AI. Build social proof by capturing more positive reviews. Gather internal feedback at the most opportune times, and only when customers are not completely satisfied. If a user is happy, then we will route them to leave a 5-star review on your 3rd party review platform of your choice. Our AI integration will automatically surface actionable insights from the feedback and reviews. Customize your popup widget with your own CSS, and never slow your site down. Only 2 lines of code are needed. Set it on autopilot and forget it. Download reports, review analytics, and see the feedback and 5-star reviews come in. Easily edit any part of the survey, widget, and landing page. Add a link to your email sequences or dashboard. Survey builder is intuitive and smooth, easy to set up in one minute or less, fully customizable, and easily editable.Starting Price: $27 per month -
4
Brew Survey
BaseMobility
Brew Survey is a data collection and mobile survey app for collecting customer feedback, conducting market research & lead capture without internet connection anytime, anywhere. Collect data anytime anywhere using offline data collection feature with iPhone, iPad, Android & Tablets. Create powerful & professional-looking forms without coding knowledge, from Brew Survey dashboard. Conduct surveys and collect data even without the internet with easy to use offline survey app. Gain customer insights with our feedback app & improve your business, services & customer experience. Skip Logic allows you to customize your survey for each respondent making it interactive & engaging. Skip logic is a feature that decides which question the survey respondent will see based on the answer they provide for a previous question. Skip logic is also known as "conditional branching" or "branch logic," creates a custom path through which the survey progresses based on a respondent's answers.Starting Price: $10 per month -
5
CHI Express
Logica Infotech Services
Give your team the tools to increase customer happiness. Set questions - Schedule Survey - Get Feedback by SMS, Email - NPS Dashboards Captures customer satisfaction information directly from your website, mobile apps, or by SMS or by Email notifications. Review real-time CSAT & NPS metrics to improve customer experience. Automating routine tasks like sending reminders, payment information, making communication by digital mediums, enhancing engagement and retain relationships with customers, vendors and employees. Create your online survey in minutes. Reach your audience on every device. View survey results graphically and in real-time. Configure survey questions, schedule survey, get feedback by SMS, Email, mobile devices, review CSAT & NPS in real-time dashboards. CHI® Express empowers you to measure CX, CSAT & NPS metrics in real-time. Convert your ideas to survey questions. Realize what kind of data you would like, and choose the appropriate question type text. -
6
Howazit
Howazit
Collect customer feedback at relevant touchpoints, measure customer experience, including metrics like NPS, CSAT and CES, and then take smart actions based on collected feedback to improve customer experience and business performance. Collect inputs from consumers while perfectly balancing between top user experience and the need to have as much relevant data as possible. Howazit business logic engine enables advance customizations capabilities through the entire customer journey.Starting Price: $150/month -
7
Liftify
Liftify
Liftify is an AI-powered reputation and customer experience platform that helps companies increase their online reviews, monitor and respond to feedback, and turn customer sentiment into measurable business growth by automating key interactions and insights across review sites and internal surveys. It provides a suite of products including Review Pro for generating more 5-star reviews and improving SEO and sales; Experience Pro for collecting and analyzing internal feedback; Loyalty Pro to grow repeat business and customer lifetime value; and Convert Pro for converting more prospects with tools like website chat and automated follow-ups, all supported by AI-enabled tools that help craft responses and surface key themes from feedback. Businesses can centralize review monitoring with real-time alerts and respond directly from the dashboard, track issues with case management, and integrate Liftify with CRMs and POS systems to automate data flow and improve campaign success. -
8
GuestRevu
GuestRevu
Use GuestRevu to quickly and easily gather feedback from your guests and actively manage your online reputation. We give you the tools and the data you need to listen to, learn and earn from your guests. Understand your guest experience from their perspective with surveys & guest feedback. Branded surveys reflect your look and feel PLUS customizable questions mean you get the answers you need. Stop searching for reviews and save time with online reputation management. Reviews are collected from top review sites and displayed in one dashboard so you know what your guests are saying about you online – no matter where they say it. Encourage more online reviews with Google and TripAdvisor integration. Give guests the opportunity to leave a review on TripAdvisor or Google directly from your survey, boosting your review volume and your rankings. Keep on top of operations, maintenance, marketing and more with service tickets.Starting Price: 30$/month/property -
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qrite
qrite
The Feedback Revolution. Curious to know what your clients think? Keep an eye on their feedback. Use qrite to stay in control. Turn feedback into data. Always ask the right questions at the right time! Your customers scan a unique QR-code printed on packaging, a sticker or placed in the room. They're led to a survey containing only relevant questions, specific to them, the product/service and/ or location. Any feedback given is instantly visible in your online dashboard. Better customer satisfaction surveys build perfect questionnaires. Connect the questions to place, product / service and time to give your customers a survey that's always relevant. Easily adapt entire surveys at any time, without having to reprint any QR-codes. It's up to you. Rich, real-time data. The dashboard shows more than just individual feedback. It highlights actionable feedback and shows key statistics for each survey. -
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Generate, monitor, respond to and analyze reviews from dozens of channels in a single place. Respond to customers on any platform from a single workspace, with responses posted in near real-time. Create custom alerts that allow agents to get notified as soon as a new review is posted that meets filter criteria. Customize your workspace to view aggregated reviews and Q&A in a way that supports your workflow. Create categories of keywords and tags to trigger urgency around top-of-mind issues and prioritize responses. Make responding faster and more consistent by starting with templates and customizing them to each unique review or question. Ensure responses are on-brand and accurate by setting up an approval process for managers. Assign roles and grant user permissions such as turning off the ability for editing or not allowing users to work on the same data set.
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11
Home Care Pulse
Home Care Pulse
Get detailed, unbiased feedback from your clients and caregivers. Gather feedback, track trends, increase client loyalty, and retain more caregivers—all while freeing up time for you and your staff. Combine caregiver feedback with training to retain caregivers and provide a better care experience. We’ve merged with award-winning training provider In the Know to offer training that helps you act on client and caregiver feedback, for both online and in-person settings. Monitor, respond to, and generate online reviews from across the web in one convenient platform. 9 out of 10 consumers are looking at reviews online before they make a purchase. Build a powerhouse online reputation. Third-party surveys are more accurate, more reliable, and take less of your time. Get the peace of mind that comes from having a constant pulse on your clients and caregivers. -
12
FeedCheck
FeedCheck
FeedCheck brings customer feedback from online stores right into your boardroom. It’s quick & easy. Connecting brands to their product ratings & reviews across any marketplace. Get the full picture of all your and competitor reviews with data & text analysis that do the work for you. Join customer conversations on time thanks to alerts that notify you on new incoming reviews and questions. Enable everyone’s work across all organizational layers with the right reviews tool - from R&D to marketing, sales, customer support and manufacturing. Reviews are important and your customers know this. While many products are sold online, reviews come daily. Your sales are influenced directly by reviews, you must monitor them. Monitoring reviews helps you have a complete overview of the consumers and a direct perception of your product. Customer reviews hide valuable insights. FeedCheck helps you to discover what customers talk about, what makes them happy and what bothers them. -
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Reviews Manager
Reviews Manager
Reviews Manager simplifies online review management for businesses, automating feedback collection via email and SMS and guiding customers to share their experiences on major platforms, including Google, Facebook, Yelp, TripAdvisor, HomeAdvisor, Airbnb, Etsy, Booking.com, Homestars, and Zillow. Reviews Manager’s centralized dashboard aggregates reviews enabling businesses to monitor, respond, and share feedback efficiently. Designed for businesses of all sizes, Reviews Manager offers in-depth analytics, AI-powered response suggestions, and seamless integration with popular website builders. Enhance your online reputation, improve customer engagement, and drive business growth with Reviews Manager's comprehensive review management software.Starting Price: $40 -
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BUFFL toolkit
BUFFL
The BUFFL toolkit, a powerful client tool / a mobile community. Choose from all the classics: open questions, multiple choice questions, answer ranking, Likert scales, checkboxes. Ask the respondents to visit your landing pages or provide feedback on your photo and video content. A nice bonus ask the respondents to upload photo and video content to explore the context where they use your solution in. Of course you can create dependencies between these building blocks and filter on the desired target profile. No good data without a professional survey set-up? We couldn’t agree more! Our platform helps you to structure your assumptions via one of (y)our innovation canvasses. For each canvas we provide you with scientifically proved research questions. Our main channel of interaction with our community is our smartphone app. More than 3 billion smart phone users in the world carrying their mobile phone always with them. -
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SurveyTown
SurveyTown
Understand your customer experience. Keep a pulse on customer satisfaction with customizable NPS, CSAT and CES surveys. SurveyTown helps you understand your customer experience with customizable Net Promoter Score (NPS), Customer Satisfaction Score (CSAT) and Customer Effort Score (CES) surveys. Hear about and repair negative experiences. Amplify positive experiences by incentivizing customers to share them on social networks. Monitor your performance over time and make great business decisions. Create NPS, CES, CSAT, Ratings or completely custom surveys. Add different questions types to your survey. Define different success pages. Customize the look of your survey. Alert people in your organization when you receive responses. Upload your contacts and send surveys to contacts via email or embed questions in post-purchase or ticket closure emails. Share survey links on your website or social media.Starting Price: $69 per month -
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Fynzo Survey
Fynzo
Easily create surveys & questionnaires, reach audiences on any device, and view results in real-time. Create personalized surveys with Fynzo online survey creator. Browse through the vast collection of ready-to-use survey templates and customize them as per your requirements. Now respondents won't have to skip irrelevant questions because, with this feature, they won't see it in the first place. Put your company's logo and customize your background image with the design tool on Fynzo's free online survey creator. Select the question types that best suits your need. Fynzo online free survey creator also provides location & audio recording type questions. Circulate the surveys you created with this online survey creator. Distribute it among your target audience via different channels. Now you can receive insighful real-time reports for all your survey types. View powerful statistical reports in rich graphical formats with the help of this online survey creator.Starting Price: $19 per month -
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Feed It Back
Feed It Back
However you measure success, set up your key performance indicators in Feed it Back and it will gather the data to tell you how customers are feeling about your business. Our dashboard shows how you’re performing across your estate, by region, by the venue, in absolute detail. You can see what customers love and exactly where they think you can improve to keep them coming – so they recommend you to others. Our experts will also become part of your team, highlighting trends, making sure you don’t miss subtle details and sharing insights to help you build your reputation. Collect your customers’ opinions with beautifully branded, highly customizable and super smart surveys. Fast, intuitive and streamlined for maximum volume and minimum abandon rate. Online reviews are a great source of insight for fine-tuning your operation. By responding to reviews, you boost your brand’s online presence making sure readers know that you act on their opinions. -
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SutiSurvey
SutiSoft
SutiSurvey is an online survey software that enables organizations to create and publish online surveys. The solution allows users to design & customize questionnaires, gather feedback and represent data graphically. This survey tool has been designed for organizations of all sizes eliminating paper, manual tasks and reducing overall cost of response collection and processing overhead. SutiSurvey includes a question library that includes commonly used questions. Include skip logic and branching intelligence to your survey to navigate the user to various questions based on previous responses. A pre-built survey library allows you to create common surveys quickly and efficiently. Configure email templates and ensure the right message is being sent to recipients. -
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Famepilot
Famepilot Internet
Keep your customer experience organized in Famepilot. We handle tons of feedback every year for forward-thinking businesses around the world. 85% of customer interactions with your business are now taking place on your Google, Facebook, Twitter, Zomato, Apple, Bing and other location-specific and review pages– but, NOT on your website. Connect with the customers who promote your brand digitally. Famepilot helps automate the customer feedback process to capture your Net Promoter Score®, Sentiments over a period, Testimonials ,Online Reviews and Online Reputation. Famepilot monitors Google, Facebook, Twitter, and 20+ review sites for your business activities. We are increasing this list fast. You can suggest your industry specific site. Reply to all your customers who posted reviews any where online from a single Famepilot platform. Park comments for Employees to respond. Don't leave any customers unanswered. -
20
WebPunch
WebPunch
At any point along the customer journey, receive real-time customer feedback to measure what’s going right and what could be better. With this feedback, you can correct any potential issues for a customer before their journey is done. Collect, quantify, and view your customer feedback to make data-driven decisions about your business. Address specific areas that need improvement and recognize areas of success. Convert your customer’s positive feedback into online reviews like Google, leading to more recommendations, repeat customers, and revenue. When your customers write you a review, let our team of professional writers respond on your behalf. Not only does this make a connection with them and helps you look great in the eyes of potential customers, it also improves your SEO. WebPunch is worldwide, from across the US, Mexico, and all the way to Russia. Although we are fully remote, our team makes plenty of time to get together online for the best activities. -
21
Askium
Askium
Askium is a powerful online form builder designed for creating surveys, quizzes, tests, and exams. It supports multiple question types, AI-powered generation, timers, difficulty levels, and anti-cheating tools — ideal for business, education, and personal use. You can choose between three form types: — Questionnaire for collecting opinions and feedback — Quiz with correct answers and auto-scoring — Exam with strict controls and full analytics Askium is fully multilingual , mobile-friendly, and supports public links or invitation-based access. It includes detailed result analytics, answer exports, branding options, and integration via API or webhooks. Forms can include choice lists, input fields, date pickers, sliders, ratings, and personal data fields. Features like skipping, answer validation, and difficulty assignment are all customizable. A free plan is available, with Plus and Pro tiers for advanced features. Askium helps teams create smart, flexible assessments.Starting Price: $30/month -
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Startquestion
Startquestion
Improve customer experience by listening and acting on their feedback. Measure NPS (Net Promoter Score), CSAT, CES or ask your own questions. Run survey once, setup recurring surveys or collect transactional feedback. Easily gather employee insights at scale and share one-click reports with your team. Run Candidate Experience, Employee Satisfaction surveys, Training Evaluation, Knowledge Tests and more. Improve UX and features of your website, app or product. Launch website surveys on your own, without IT involement and get immediate answers to your product questions, within few hours from deploy. Validate product or service ideas, discover insights about your target audience, get opinion and feedback on your ideas. Dig deeper with advanced segmentation. Voting, knowledge tests, psychological assessments, forms and quizes. Surveys for academic or healthcare purposes. Startquestion will help you on every part of the project.Starting Price: $49 per user per month -
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Score My Reviews
Score My Reviews
Getting reviews doesn’t have to be complicated or require you to hire more staff—you can quickly get them using our online reputation management system. To start the process, login to your dashboard from any device and simply enter your customer’s name, email and/or mobile number and we’ll handle the rest. Your customer receives an email, text message or both, asking them whether they would recommend your business to others or not. Positive responders are instantly probed to leave a review. When the customer indicates that he/she would recommend you, our system directs them to your review sites like Facebook, Google, Yelp or any other review site of your choice.To make it easy for the customer to leave feedback, our system takes the customer directly to the review box. This eliminates the need for the customer to look you up online and find the right area to leave the review. With our platform the customers can see your review sites and leave feedback within a matter of seconds.Starting Price: $39.00 per month -
24
FellaFeeds
FellaFeeds
Create a customized feedback app to collect feedback and survey from the customer, patient and employees. Choose the best feedback form and templates available. Use this feedback software as Android or iOS based feedback app. FellaFeeds is a multi-feature feedback app which supports various devices and lets you collect feedback on Kiosks, iPhone, iPad, Android Tablets and Phones. It collects feedback through online survey links and embeds surveys. It also assists in creating Email Survey and SMS Survey which can be sent via APIs. Fellafeeds enables you to send a survey with the NPS question and subsequently receive instant NPS score update on the dashboard with a detailed NPS and CSAT report Use. Customer Satisfaction Score (CSAT) is a very straightforward method to measures customer satisfaction with a business, purchase, or interaction. FellaFeeds offers completely customizable surveys using Matrix, Emoticons, Sliders and more.Starting Price: $15 per month -
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ReviewBuzz
ReviewBuzz
It’s easier than ever to get the most reviews on the sites that matter with one-click review requests, and text message communications. Send requests from your desk, or have your team send them from the field. Easily sort and filter by employee, location, review site and channel. Get alerts and quickly respond to negative reviews to create great customer experiences. A quick glance at all your KPIs lets you know exactly how your company and team are performing. Plus, get instant alerts and quickly discover actionable trends to grow your online reputation. Once you choose and prioritize the review sites you want, our system automatically directs customers to the one that works for them. A seamless experience for the customer means more reviews for you. Show off all of your reviews from across the web, along with your business information and social feeds, all in one place.Starting Price: $147 per month -
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SmartSurvey
SmartSurvey
Create online surveys, forms and questionnaires to collect and analyse data, giving you the insights to make smarter decisions. From students and charities to businesses and public sector organizations, our customers trust our platform to capture and act on data every day. SmartSurvey is packed with features to help you quickly and easily reach respondents and capture feedback and opinions. All plans benefit from unlimited surveys, a library of ready-made templates and a wide range of question types. Paid plans include advanced question types and logic. Enterprise plans add out-of-the-box customer experience questions, dashboards and sophisticated custom variable options. Extend the reach of your survey with powerful in-built distribution options. All plans provide unique links to share, send and track your surveys, or embed on your website. Business plans and above can send and track survey invites using our in-built email tool.Starting Price: $25 per month -
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The Survey System
Creative Research Systems
The Survey System is the most complete survey software package available for all types of questionnaires and research projects from web, telephone, mobile, CAPI, or paper questionnaires. This exceptional survey software package is ideal for mixed-mode surveys, which combine two or more of those methods. The Survey System survey software can record any type of answer and even record comments in respondents' actual voices with our voice capture survey module. Comprehensive logic instructions guide respondents through the correct questions, modify questions in ways that can yield better data, and check the validity of answers given. If you have existing data such as demographics or previous purchases for your respondents, The Survey System can automatically incorporate that data into each person’s questionnaire. Produce results as tables, charts or text, even live reports of Internet survey answers. Elegant banners (cross-tabs) show results broken down by any data in the file. -
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Avarup
Avarup
Avarup is a unified review management tool that brings together customer feedback from various platforms. It enables timely responses, sentiment analysis, testimonial widgets, and social media amplification, fostering improved customer engagement and business growth. Centralizing customer reviews from various platforms, Avarup presents an all-in-one dashboard to track and respond to feedback, whether it's from Google, Facebook, Yelp, or another review platform. This unified approach eliminates the hassle of managing multiple platforms. By allowing businesses to respond to reviews directly from the dashboard, Avarup fosters seamless communication with customers. Beyond communication, Avarup aids in comprehending the sentiments behind reviews. Its robust review data analyzer identifies patterns, trends, and areas of focus from customer feedback, equipping businesses with actionable insights.Starting Price: $99 -
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RevuCue
RevuCue
Our automated, easy to use system turns customer experiences into glowing endorsements for your business by asking for a review at the right time and right place. Simply enter their information and let RevuCue do the rest. From the appearance of your portal, to the content and design of your emails, you have the ability to completely customize RevuCue to fit your needs. Whether your customer had a positive or negative experience, you can respond immediately with real time notifications from RevuCue. You can thank a customer or quickly address the situation with help from our quick alerts. Gaining reviews, although necessary, is not always easy. Businesses oftentimes reach out to their customers to ask them for reviews, even giving them rewards for it, only to receive the cold shoulder. When this happens, regardless of the fact that the business provided excellent service, they could still suffer.Starting Price: $49 per month -
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LocalReviews
OneLocal
Earn reviews on key platforms faster than ever before. Our reputation management system automates your review generation process, allowing you to collect, review and respond to customer feedback — all in one place. People trust reviews over any other form of advertising. Potential customers need to be assured they're making the right purchasing decision. We help you give your customers the assurance they need by encouraging them to leave positive reviews on your public platforms. 92% of prospective customers check online reviews before making a buying or hiring decision. LocalReviews Features. Collect feedback from your customers’ preferred channels and manage your online reputation with our best-in-class dashboard. Generate hundreds of reviews. Our reputation management system never misses an opportunity to collect reviews from your customers. Posting on cruise control. With just a few clicks, customer reviews are posted to popular review sites. -
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Q-Fi Surveys
Q-Fi Solutions
Standard and classic Editor allows technical and non-technical users to build advanced surveys with ease. Quickly add advanced question types and consolidate qualitative and quantitative approaches. Easily customize any visual setting for your survey Create a completely mobile experience for the respondent and test your surveys on mobile with Mobile Emulator. Unsurpassed platform for studies that are very visual with a lot of interactive parts. Out-of-the-box exclusive question types such as video open-ends, concept testing & heat maps and virtual shopping carts. Unlimited expansion using standard open source languages. Video-analyzer is a new way of getting emotional feedback from respondents. This modern feedback tool introduces interactive feedback buttons that respondents can use to give feedback about the video being viewed. Geolocation, device report, quotas, frequencies. Create and share presentation-ready reports. -
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VenueLytics
VenueLytics
See a decrease in front desk requests by more than 25%, save on brand quality audits by 56%, reduce long lines and wait times. See an improvement in your NPS by over 35%, while simultaneously increasing your RevPAR. Soar above the traditional 10% to over 60% engagement of your in-stay guests. Gain immediate knowledge of guest concerns and have the ability to respond in minutes, not days. Provide a customized guest experience by leveraging an always-expanding unique guest profile that enables granular micro-segmentation and targeting. Create revenue from within via up-selling, referrals to nearby activities, partner promotions, and in-stay transactions. VenueLytics is a comprehensive AI guest experience and data analytics platform that dramatically improves your guest engagement so that you are more profitable. Generate feedback from guests and instantly respond to both in-stay and online guest reviews.Starting Price: $79.00/month -
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Trust
Trust
Collect and display authentic testimonials & ratings in minutes. Testimonials by Trust include clients’ photos and backlinks to their websites or social media accounts making the feedback sound more trustworthy than an anonymous one. Moreover, video testimonials put a face to your business and evoke emotions. It’s hard to resist stories of people who face and overcome the same problems. If your clients are visibly satisfied and thankful because of your work, other people will feel it, too. Spice up written testimonials and humanize your work with eye-catching video reviews. Ask your clients to record or upload their video testimonials right from the survey as well as make use of existing videos from Facebook, Youtube, etc. With testimonials by Trust, your future clients won’t doubt the fact that your clients’ love is real.Starting Price: $7 per month -
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TrustYou
TrustYou
TrustYou helps companies win through the power of listening and provides a guest feedback platform that makes listening to customers easy, powerful, and actionable. The platform unlocks the potential of guest feedback and helps to: - Create unlimited opportunities to listen and respond to guests’ needs. - Understand all reviews across the web and make better business decisions. - Publish hotel reviews on the website and on Google and allow positive feedback to influence bookings. TrustYou empowers companies to earn trust, make better decisions, and ultimately, win. -
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Aftercare
Aftercare
Aftercare is an AI-driven survey platform that transforms traditional questionnaires into dynamic conversations, enabling deeper insights through intelligent follow-up questions. Its intuitive workflow builder allows users to design surveys with branching logic, customizing respondent journeys using a drag-and-drop interface for clear visualization. The platform automatically summarizes and categorizes open-ended responses, facilitating quick trend identification without manual categorization. By providing a connected view of topics and follow-up questions, Aftercare enables users to easily access detailed respondent information. This approach eliminates the need to sift through spreadsheets, as Aftercare manages data organization and analysis. Users can guide the AI with specific follow-up questions or general directions, with Aftercare adapting in real-time to respondents' answers. The platform supports collaboration, offering free workspaces.Starting Price: $25 per month -
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Akira
Akira
Unleash the Power of AI-Driven Reputation Management! We understand the challenges you face daily. Keeping up with reviews across multiple platforms, promptly responding to feedback, and identifying potential risks can be overwhelming. It's a constant juggling act that drains your time and resources. Let Akira's all-in-one reputation management platform be your guide. With our state-of-the-art technology and intuitive interface, you can streamline your reputation management efforts like never before. See an increase in online visibility and customer engagement, drawing more patrons to your locations. Gain a deeper understanding of customer needs and preferences, allowing you to tailor experiences that exceed expectations. Take a proactive stance on feedback and reviews, showcasing your commitment to excellence and continuous improvement. -
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Snap XMP
Snap Surveys
Snap XMP - The secure, collaborative platform for online, mobile and paper surveys. Do more than simply ask questions. With more advanced and flexible features than you’ll find anywhere else, Snap XMP brings a tailored and unique survey experience to each participant. Design, distribute and analyze questionnaires in any language including right to left and character based languages. Export for easy translation. Complete flexibility to customize your survey, and create reassuringly professional questionnaires that perfectly complement your organization’s brand. Personalize surveys and automatically update records. Respondent information held in your database can be inserted anywhere in the survey and can also be used to pre-answer questions. An automated, efficient and enjoyable survey experience for you and for survey participants – online, on paper, and on the move. -
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Kydos
Kydos
97% of consumers read reviews before making a purchase. With 9 out of 10 people trusting those online reviews as much as word of mouth, it’s more important than ever to gather reviews. Easily send requests via SMS Text or Email. Your clients will receive a message asking them to review you online. See and respond to all reviews posted, regardless of the platform. Manage all your online reviews in one easy dashboard. Get notified immediately when someone leaves a review for you online or fills out a customized feedback form. We’ve brought together the essential elements of online reputation management and are make it easy for you to take control of how customers see your business. Our dashboard helps you easily get and manage online reviews, address feedback from customized forms, and keep your information up to date on 50 online directories. We know how hard you work on your business, which is why we put the power of reputation management back into your hands.Starting Price: $300 per month -
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SurveyStance
SurveyStance
SurveyStance makes it easy to capture real-time feedback from customers & employees with fun, engaging tools. Our platform includes Smiley Face Feedback Kiosks, QR code surveys and Email Signature Surveys. You can track satisfaction, spot trends, and respond quickly with automated alerts when negative feedback comes in. Advanced reporting with AI powered reports to help you understand free form text responses and measure key metrics like NPS, CSAT & Employee Engagement. With SurveyStance, you don’t just collect feedback... you act on it instantly to improve experiences & drive growth.Starting Price: $39 -
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CustomerSure
CustomerSure
Every piece of data in CustomerSure is actionable. Flag urgent issues in real time, respond directly to customers, and share customer feedback with teams to help them improve their own performance. CustomerSure helps you create customer feedback surveys that get to the heart of the challenges your brand is facing, drawing out the most critical insights from your customers and helping you focus on what’s most important. Our reporting tools make proving the impact of your customer feedback project effortless. Track trends in key metrics like NPS, CSAT and Customer Effort, and quickly segment your data to compare departments, regions, sites or even individual performance. CustomerSure is founded and run by customer feedback experts. We’re licensed NPS consultants, and our customer feedback software is based on extensive real-world experience running customer experience projects across a wide range of businesses.Starting Price: $259.47 per month -
41
XAmplifier
XAmplifier
We amplify your x-factor by dynamically engaging your most loyal and satisfied customer and optimizing your digital presence. XAmplifier is a cloud-based software solution that drives improved customer experience, increases referrals and sales conversions and builds digital audiences. Our mission is to give clients the tools they need to discover their x-factor, improve upon it and easily broadcast it across the digital landscape. XAmplifier is committed to helping drive client cultures through meaningful insights and stories. We measure our success through our clients' revenue growth and improved performance. Drive revenue and forge customer loyalty with end-to-end customer experience management. There’s no need to guess what customers think of your business. xAmplifier conducts customer experience surveys and enables online reviews for your business. Bring together customer feedback from all channels and touchpoints in one place. -
42
Auris
GenY Labs
You can now augment your market research using Auris - an AI-powered consumer insights platform. Auris' deep learning models act on streaming data to provide invaluable insights. Think infinitely larger sample size, real time results at a fraction of the cost. Auris uses alternative data, which is already out there in the form of consumer conversations, feedback, reviews and so forth. This unstructured data needs cleaning for noise reduction, enrichment for various attributes. Auris enables that. The results is that you get great insights, in a very short period of time, in the manner you'd like. Rely on Auris for empowering your marketing strategy and execution. Listen to everything that you value: your brand, your product, and your areas of interest. This includes social media, review boards, news streams, influential blogs, even your competition! With Artificial Intelligence and Neuro-Linguistic Programming on your side, give form and structure to this raw data.Starting Price: $99 per month -
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Rize
Rize Reviews
Rize is a done-for-you service to generate positive reviews & attract more customers. Rize offers custom review response writing to save businesses time and effort! The tool allows you to efficiently solicit feedback from your customers via email, text message, in-store kiosk or even printable "review us" cards. The tool integrates with Every review site - and focuses on the sites that matter most to your business and in your industry. Whether you receive positive or negative brand feedback, responding to online reviews is critical to your business' online reputation. Show search engines and your target audience your commitment to customer satisfaction with Rize Review’s review response service, done by actual humans -- and not automated -- with years of online reputation management experience. Make it easy for customers to trust you. Ready to rise above the competition? Sign up for a risk-free trial and start managing your online reputation.Starting Price: $199/month -
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GatherUp
Early Echo
We make customer experience the backbone of your business through reviews and customer feedback. GatherUp® (formerly GetFiveStars) is a customer experience and online review engine that enables insights empowers marketing, and converts customers. Gather customer feedback and reviews into one place to drive sales up for your business. See how easy it is to set up a simple way for your customers to leave you a review on the sites that matter. Respond to reviews and showcase your best reviews. We know local SEO better than anyone. More reviews and better ratings help you harness the power of 3rd party online review sites to improve your website’s visibility and ranking in search. With multiple ways to add 1st and 3rd-party reviews to your website, you can use GatherUp to turn your site into a sales funnel. Our latest feature Social Sharing helps you turn your reviews into stunning social media content you can post to your social media channels.Starting Price: $39.99 per month -
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EmbedReviews
EmbedSocial
EmbedReviews is a complete online review management software that can automatically generate all your customer reviews and display them in the form of a review widget on your website. It is an advanced online reputation management software that allows businesses to manage all their online reviews on one dashboard. You can automate the reviews process, manage it, do review monitoring, respond to your customer feedback from one spot, and receive real-time alerts every time there is a new review. No more manual copy-pasting of reviews. Just provide simple permissions to your social media platforms and review site accounts and let the system fetch all your reviews. The software will connect to your Google and Facebook accounts, generate the reviews, you can monitor reviews, and pick which one you want to be displayed. Users can collect reviews on any website in a web-collect form and send email or SMS requests for more.Starting Price: $29 per month -
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piHAPPINESS
piHAPPINESS
Fast track to a brilliant approach, smarter service & happier customers. In just 30 seconds, captures the core customer insights you need. piHAPPINESS customer feedback system is the fastest way to know your customer satisfaction. As a customer feedback app, offers feedback-collecting Emoticons, Net Promoter Score® (NPS®), Dynamic Questionnaire and feedback forms to track customers’ opinion and satisfaction level. Grow your customer feedback response rate by changing the questions dynamically with the help of our customer feedback platform. No need to irk customers with long surveys. Easy to create and customize the questions as per your business demands. Make your customers feel that you care for them when they have concerns or complaints or suggestions about your business, with effective and improved customer feedback management.Starting Price: $49.99 per user per month -
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TrueReview
TrueReview
Easily create SMS & Email review or survey requests and set up smart drip campaigns to get more customer reviews and feedback. Make it easier for happy customers to leave a review by qualifying them first. Give unhappy customers a quick way to provide direct feedback to avoid a negative review. Through your review requests, customers can leave reviews on websites you specify, like Facebook, Google, Yelp or any website you add. Segment customers into happy and unhappy customers. Easily show happy customers your review websites, or collect direct customer feedback from unhappy customers and avoid negative reviews. Connect your favorite CRM software with TrueReview, sit back and let the app automatically send review requests to your customers or create new contacts in your contacts page whenever you complete a job, close a ticket, get paid for a service, or any other trigger that you select in your CRM.Starting Price: $23 per month -
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ProvenExpert.com
Expert Systems AG
With ProvenExpert, a few clicks is all it takes to bundle all your reviews (quantity and overall score) in one place. Get the feedback you need: use our industry-specific survey templates and adapt them to your needs. Survey analytics let you see just how satisfied your customers are. Publish ratings and reviews on your company profile (equipped with a Google star rating, which can be integrated into your website's search results). 100% control! It's never been this easy to attract new business! Boost your business with customer reviews. More than 205,500 freelancers, entrepreneurs and large companies use ProvenExpert.com.Starting Price: $24.90 per month -
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Zoho Survey
Zoho
Zoho Survey is a cloud-based platform for creating surveys and questionnaires with ease. Ideal for businesses of all sizes, it offers 300+ templates, 25+ question types, and a drag-and-drop builder to simplify data collection and experience management. Personalize surveys with skip logic, piping, scoring, white-labeling, and multilingual support. Distribute them via email, social media, QR codes, embedded links, or offline. Advanced reporting tools like cross-tab analysis and sentiment analysis provide actionable insights. Integrate seamlessly with Zoho apps, Salesforce, Power BI, Google Sheets, Zapier etc, and target specific demographics with Survey Panels. Built-in security features like SSL encryption and password protection ensure your data stays safe. Whether improving customer experiences, engaging employees, or driving decisions, Zoho Survey is a reliable, scalable solution. Try it today!Starting Price: $10.00/month/user -
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IntuitiveStay
IntuitiveStay
IntuitiveStay is a guest feedback and staff performance platform for independent B&Bs, guesthouses and boutique hotels. Not chains. Guests scan a QR code to leave private feedback in under 60 seconds. Low scores trigger instant red alerts. High scores nudge guests toward public reviews. All feedback feeds into the Guest Connection Score™ (GCS), a four-pillar emotional intelligence metric. Happy returning guests who opt in receive a personalised email inviting them to book direct next time, cutting OTA commission entirely. Monthly anonymous staff surveys detect flight risk before it becomes a resignation. Staff earn a portable EI credential built from real guest nominations. Free plan available. Paid plans from £27.99/month. No contracts. No per-user fees.Starting Price: £34.99