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About

More than 80% of companies think they deliver a superior experience, while only 8% of their stakeholders agree. Take control over this experience gap and improve your journeys by collecting feedback on autopilot via Ratecard. Our survey builder lets you create your questionnaire within minutes. We provide you with 20+ question types you can use with one click: CES, CSAT, NPS (standard/EU), and many more. We love to help you maximize your response rate. Use hidden fields and prefill these fields with data from your message's verified source to save time and create the best insights possible. Let your respondents skip a question - or two - to route them to the exact questions you'd like them to answer. Negative respondents provide valuable feedback, so we thank them.

About

Generate, monitor, respond to and analyze reviews from dozens of channels in a single place. Respond to customers on any platform from a single workspace, with responses posted in near real-time. Create custom alerts that allow agents to get notified as soon as a new review is posted that meets filter criteria. Customize your workspace to view aggregated reviews and Q&A in a way that supports your workflow. Create categories of keywords and tags to trigger urgency around top-of-mind issues and prioritize responses. Make responding faster and more consistent by starting with templates and customizing them to each unique review or question. Ensure responses are on-brand and accurate by setting up an approval process for managers. Assign roles and grant user permissions such as turning off the ability for editing or not allowing users to work on the same data set.

Platforms Supported

Windows Not Supported
Mac Not Supported
Linux Not Supported
Cloud Supported
On-Premises Not Supported
iPhone Not Supported
iPad Not Supported
Android Not Supported
Chromebook Not Supported

Platforms Supported

Windows Not Supported
Mac Not Supported
Linux Not Supported
Cloud Supported
On-Premises Not Supported
iPhone Not Supported
iPad Not Supported
Android Not Supported
Chromebook Not Supported

Audience

Reputation Management solution for companies

Audience

Companies in need of an all-in-one review management platform

Support

Phone Support Supported
24/7 Live Support Supported
Online Supported

Support

Phone Support Not Supported
24/7 Live Support Not Supported
Online Supported

API

Offers API Supported

API

Offers API Not Supported

Screenshots and Videos

Screenshots and Videos

Pricing

€9.99 per user per month
Billed annually
Free Version Not Supported
Free Trial Not Supported

Pricing

No information available.
Free Version Not Supported
Free Trial Not Supported

Reviews/Ratings

Overall 0.0 / 5
ease 0.0 / 5
features 0.0 / 5
design 0.0 / 5
support 0.0 / 5

This software hasn't been reviewed yet. Be the first to provide a review:

Review this Software

Reviews/Ratings

Overall 0.0 / 5
ease 0.0 / 5
features 0.0 / 5
design 0.0 / 5
support 0.0 / 5

This software hasn't been reviewed yet. Be the first to provide a review:

Review this Software

Training

Documentation Supported
Webinars Not Supported
Live Online Supported
In Person Not Supported

Training

Documentation Not Supported
Webinars Not Supported
Live Online Supported
In Person Not Supported

Company Information

Ratecard
Founded: 2017
Netherlands
get.ratecard.io

Company Information

1440
Founded: 2009
United States
www.1440.io/reputation-studio/

Alternatives

Brew Survey

Brew Survey

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Alternatives

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LocalReviews

OneLocal
EmbedReviews

EmbedReviews

EmbedSocial
CHI Express

CHI Express

Logica Infotech Services

Categories

Categories

Reputation Management Features

Campaign Management Not Supported
Gamification Not Supported
Response Management Not Supported
Review Generation Not Supported
Review Monitoring Supported
Sentiment Analysis Not Supported
Social Media Metrics Not Supported
Social Media Monitoring Supported
White Label Not Supported

Review Management Features

Campaign Management Not Supported
Dashboard Supported
Negative Feedback Management Supported
Response Management Supported
Review Monitoring Supported
Review Notification Supported
Review Request Not Supported
Sentiment Analysis Supported
Social Sharing Not Supported
White Label Not Supported

Integrations

Easyflow Supported
Salesforce Not Supported
Wufoo Supported

Integrations

Easyflow Not Supported
Salesforce Supported
Wufoo Not Supported
Claim Ratecard and update features and information
Claim Ratecard and update features and information
Claim Reputation Studio by 1440 and update features and information
Claim Reputation Studio by 1440 and update features and information